Conversations API

Version: v3.7

Specification Release Notes Postman Collection Other versions

The Conversations API allows you to easily send messages to your customers via messaging services like WhatsApp or Viber and still reach customers with classic SMS, with a harmonized data model over all channels.

This API is designed for 2-way messaging (sending and receiving), which allows interactive conversations with your customers.

Delivery notifications (message status updates) and inbound messages from your customers are sent by us to your system via the HTTP POST method. For details see Receiving status updates and Receiving inbound messages.

Channels

The Conversations API provides messaging services via several channels, currently:

WhatsApp
Viber
2-way SMS (sending and receiving)

Note: If you want to send SMS only, check out our SMS API, which is preferred for 1-way SMS messaging.

Channel specific prerequisites

WhatsApp: A WhatsApp Business Account (WABA) is required in order to use this channel.
Please request your access here.
Viber: A Viber Service ID is required in order to use this channel.
Please request your access here.
2-way SMS: Please contact us to get the details for the 2-way SMS setup.

Scope based access control

The Conversations API uses the concept of scopes to control access to different aspects of your Conversations account and channels available to you.

Scopes are divided into two distinct classes read and write.

read grants you read-only access - GET HTTP calls -.

write provides access to data modification or message submission - POST, PATCH, PUT, DELETE HTTP calls -.

Scopes are used on 2 layers, your API key account and the channels available to it.

You can inspect the scopes available to both layers by fetching the information via Configurations.

We reserve the right to revoke any granted scope in case we do detect abusive usage of the API.

Adhered web standards

In addition to the compliance common to all our APIs, the Conversations API complies also with:

RFC 5988 – Web Linking

RFC 5988 is implemented to allow all API calls that return a list of resources, to make use of the following Link headers:

first – The first page in the list of requested sub-resources
previous – The page preceding the current page in the list of requested sub-resources
current – The current page in the list of requested sub-resources
next – The page following the current page in the list of requested sub-resources
last – The last page in the list of requested sub-resources

In addition, the following custom headers are provided for convenience:

x-total-pages – The total number of pages in the list of requested sub-resources
x-total-items – The total number of items in the list of requested sub-resources
x-page-size – The size of a page (maximum number of items on a single page)
x-current-page – The page number of the current page in the list of requested sub-resources

Common operations

Version: v3.0

Specification Release Notes Other versions

In this section, you find an overview of operations common to all Conversations channels.

The Conversations API works as a wrapper for messaging on varied channels and aims to provide a common data model unified to the greatest possible extent.

Here are some guidelines on general usage. For details about interaction on a particular channel, please refer to the channel-specific section.

Sending messages

All channels use the same endpoint and generic data model for requests to send messages. However, the components of messages beyond plain text are channel-specific. Some channels enforce special policies and restrictions, for example, the WhatsApp channel, and you need to watch that you comply with them in the context of your use case.

For details on the channels, please refer to the channel-specific section.

Media and other non-text content

Some channels allow you to attach images, video, audio, stickers, buttons, or URLs. These kinds of content are channel-specific.

Bulk messaging

All channels provide the functionality of sending bulks of messages. A bulk of messages is always sent via one channel to a single recipient.

Our system guarantees that the messages are sent to the recipient in the requested order.

Receiving status updates

The API allows you to automatically receive delivery notifications and status updates about messages that you sent to your channels.

For this service, you will need to provide a URL (messageStatusUrl) at your webserver, e.g. https://rest.customer.com/messagestatus/. This URL must serve a webhook able to process POST HTTP requests, which the tyntec system will fire upon events in the system, in this case upon message status updates.

You may also configure an opt-in filter on one or more MessageStatus::* event types in the Configuration, see Webhook Configuration and Webhook Events V2. The set of available event types slightly varies on each channel:

Channel	Accepted	Dispatched	Delivered	Seen	Channel failed	Deleted
WhatsApp	✔	✔	✔	✔	✔	✔
Viber	✔	✔	✔	✔	✔	❌
SMS	✔	✔	✔	❌	✔	❌

Retries

The tyntec system will retry to post the request 2 more times in the case your webhook does not accept the request (final response codes other than 2xx).

Receiving inbound messages

The API allows you to automatically receive inbound messages sent to your channels by your customers.

Note: For the SMS channel, you need to ask us to enable 2-way interaction, see Channel specific prerequisites.

For this service, you will need to provide a URL (inboundMessageUrl) at your webserver, e.g. https://rest.customer.com/inboundmessages/. This URL must serve a webhook able to process POST HTTP requests, which the tyntec system will fire upon the events of inbound messages.

The events fired upon are of type MoMessage.

Retries

The tyntec system will retry to post the request in the case your webhook does not accept the request (final response codes other than 2xx), depending on the channel as follows:

WhatsApp: retries via the WhatsApp mechanism with exponential decrease in frequency of attempts that continues up to 14 days (attempts repeat less and less often)
Viber: TODO
SMS: retries every 10 seconds. Retries are paused for 10 minutes after every 100 consecutive unsuccessful delivery attempts. tyntec's system will keep trying for a maximum of 48 hours.

Base URLs

https://api.tyntec.com/conversations/v3

Message details

Operations on single sent messages common to all channels. They provide detailed information about sent messages.

Check message status

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/messages/{messageId}/status \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/messages/{messageId}/status HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/messages/{messageId}/status',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/messages/{messageId}/status',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/messages/{messageId}/status', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/messages/{messageId}/status', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/messages/{messageId}/status");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/messages/{messageId}/status", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /messages/{messageId}/status

Check the status of a message

Parameters

Name	In	Type	Required	Description
messageId	path	string(uuid)	true	The message id provided by tyntec

Example responses

200 Response

{
  "messageId": "8540d774-4863-4d2b-b788-4ecb19412e85",
  "status": "string",
  "timestamp": "2019-08-24T14:15:22Z"
}

404 Response

{
  "type": "https://httpstatuses.com/404",
  "title": "Not Found",
  "status": 404
}

Responses

Status	Meaning	Description	Schema
200	OK	The response after the server has accepted the request	MessageStatus
404	Not Found	The requested element was not found	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

List delivery events

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/messages/{messageId}/events \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/messages/{messageId}/events HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/messages/{messageId}/events',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/messages/{messageId}/events',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/messages/{messageId}/events', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/messages/{messageId}/events', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/messages/{messageId}/events");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/messages/{messageId}/events", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /messages/{messageId}/events

List the delivery events of a message

Parameters

Name	In	Type	Required	Description
messageId	path	string(uuid)	true	The message id provided by tyntec

Example responses

200 Response

{
  "messageId": "8540d774-4863-4d2b-b788-4ecb19412e85",
  "events": [
    {
      "timestamp": "2021-11-19T06:39:28.081Z",
      "event": "MessageStatus::channelFailed",
      "channel": "whatsapp",
      "details": {
        "code": "whatsapp::error::470",
        "message": "Message failed to send because more than 24 hours have passed since the customer last replied to this number"
      }
    }
  ]
}

404 Response

{
  "type": "https://httpstatuses.com/404",
  "title": "Not Found",
  "status": 404
}

Responses

Status	Meaning	Description	Schema
200	OK	The list of delivery events	MessageDeliveryEvents
404	Not Found	The requested element was not found	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Inbound media

After receiving an inbound message (MoMessage event) with a media ID, this endpoint can be used to download the media file.

Download media file

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/media/{mediaId} \
  -H 'Accept: audio/*' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/media/{mediaId} HTTP/1.1
Host: api.tyntec.com
Accept: audio/*
apikey: API_KEY


const headers = {
  'Accept':'audio/*',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/media/{mediaId}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'audio/*',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/media/{mediaId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'audio/*',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/media/{mediaId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'audio/*',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/media/{mediaId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/media/{mediaId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "audio/*");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"audio/*"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/media/{mediaId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /media/{mediaId}

Retrieve the media associated with the id

Parameters

Name	In	Type	Required	Description
mediaId	path	string(uuid)	true	Media ID provided by tyntec

Example responses

200 Response

404 Response

{
  "status": 404
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
200	OK	The media associated with the id requested exists.	string
404	Not Found	The media associated with the id does not exist in our system	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Outbound media (Beta)

As an alternative to the download of outbound media on message requests, we enable you to upload a media file and use it later when sending messages.

After a successful upload, we generate an ID that is used as an alternative to the media URL.

The uploaded media can be stored

as a static asset
only for a certain period
for one-time usage

As this is in beta, we grant access to it only via an approved access request.

List uploaded media files

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/media \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/media HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/media',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/media',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/media', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/media', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/media");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/media", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /media

Lists all uploaded media files

Example responses

200 Response

[
  {
    "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad",
    "contentType": "string",
    "validity": "2019-08-24T14:15:22Z",
    "fileName": "string",
    "fileSize": 0
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	list of stored media files	Inline
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 200

Name	Type	Required	Restrictions	Description
anonymous	[MediaResponse]	false	none	none
» mediaId	string(uuid)	false	none	The media ID provided by tyntec
» contentType	string	false	none	The media type
» validity	string(date-time)	false	none	For how long is the media stored in minutes
» fileName	string	false	none	The name of the file
» fileSize	integer	false	none	The size of the file in bytes

Upload a media file

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/media \
  -H 'Content-Type: */*' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/media HTTP/1.1
Host: api.tyntec.com
Content-Type: */*
Accept: application/json
apikey: API_KEY

const inputBody = 'string';
const headers = {
  'Content-Type':'*/*',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/media',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => '*/*',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/media',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': '*/*',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/media', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => '*/*',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/media', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/media");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "*/*");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"*/*"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/media", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /media

Uploads a media file for message sending

Body parameter

Parameters

Name	In	Type	Required	Description
validity	query	integer	false	For how long is the media stored in minutes.
filename	query	string	false	the name of the file
body	body	string(binary)	true	the media to be uploaded

Example responses

200 Response

{
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad",
  "url": "string",
  "quota": 0,
  "usage": 0
}

Responses

Status	Meaning	Description	Schema
200	OK	The media was successfully uploaded	MediaUploadResponse
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Delete a media file

Code samples

# You can also use wget
curl -X DELETE https://api.tyntec.com/conversations/v3/media/{mediaId} \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

DELETE https://api.tyntec.com/conversations/v3/media/{mediaId} HTTP/1.1
Host: api.tyntec.com
Accept: application/problem+json
apikey: API_KEY


const headers = {
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/media/{mediaId}',
{
  method: 'DELETE',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.delete 'https://api.tyntec.com/conversations/v3/media/{mediaId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.delete('https://api.tyntec.com/conversations/v3/media/{mediaId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('DELETE','https://api.tyntec.com/conversations/v3/media/{mediaId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/media/{mediaId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("DELETE");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("DELETE", "https://api.tyntec.com/conversations/v3/media/{mediaId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

DELETE /media/{mediaId}

Deletes a prior uploaded media.

Parameters

Name	In	Type	Required	Description
mediaId	path	string(uuid)	true	Media ID provided by tyntec

Example responses

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
204	No Content	The associated media was successfully deleted	None
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Schemas

MessageRequest

{
  "to": "+123234234",
  "from": "545345345",
  "channel": "whatsapp",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}

The message you would like to send

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The sender of the messages. The format depends on the specific channel.
channel	string	true	none	The channel selected for delivery.
overrides	MessageRequestOverrides	false	none	Overrides of defaults for this message
context	string	false	none	The context for this particular message
content	object	false	none	The message's content. Refer to the channel specifics

Enumerated values

Property	Value
channel	sms
channel	whatsapp
channel	viber

MessageRequestOverrides

{
  "notificationCallbackUrl": "https://en4u5fpprib5i.x.pipedream.net"
}

Overrides of defaults for this message

Properties

Name	Type	Required	Restrictions	Description
notificationCallbackUrl	string	false	none	When present this url is used for sending the delivery notifications to your webhook. Can be used for debugging use cases or individual routings.

MessageResponse

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	true	none	A global unique Message Id reference
timestamp	string(date-time)	true	none	A point in time when the API confirms that the message request was accepted

MessageStatus

{
  "messageId": "8540d774-4863-4d2b-b788-4ecb19412e85",
  "status": "string",
  "timestamp": "2019-08-24T14:15:22Z"
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	false	none	Global unique Message Id reference
status	string	false	none	Current status of the message
timestamp	string(date-time)	false	none	Point in time when status has been entered

MessageDeliveryEvents

{
  "messageId": "8540d774-4863-4d2b-b788-4ecb19412e85",
  "events": [
    {
      "timestamp": "2021-11-19T06:39:28.081Z",
      "event": "MessageStatus::channelFailed",
      "channel": "whatsapp",
      "details": {
        "code": "whatsapp::error::470",
        "message": "Message failed to send because more than 24 hours have passed since the customer last replied to this number"
      }
    }
  ]
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	true	none	Global unique Message Id reference
events	[MessageDeliveryEvent]	true	none	none

MessageDeliveryEvent

{
  "timestamp": "2021-11-19T06:39:28.081Z",
  "event": "MessageStatus::channelFailed",
  "channel": "whatsapp",
  "details": {
    "code": "whatsapp::error::470",
    "message": "Message failed to send because more than 24 hours have passed since the customer last replied to this number"
  }
}

Properties

Name	Type	Required	Restrictions	Description
timestamp	string(date-time)	true	none	Point in time when the event has happened.
event	string	true	none	Determines which kind of event has happened.
channel	string	false	none	Channel selected for delivery.
details	object	false	none	Channel specific details.
» code	string	true	none	none
» message	string	true	none	none

Enumerated values

Property	Value
channel	sms
channel	whatsapp
channel	viber

BulkMessageRequest

{}

Properties

None

BulkMessageResponse

{
  "bulkId": "string",
  "messageIds": [
    "string"
  ]
}

Properties

Name	Type	Required	Restrictions	Description
bulkId	string	false	none	none
messageIds	[string]	false	none	none

MediaUploadResponse

{
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad",
  "url": "string",
  "quota": 0,
  "usage": 0
}

Properties

Name	Type	Required	Restrictions	Description
mediaId	string(uuid)	true	none	none
url	string	true	none	none
quota	integer	true	none	none
usage	integer	true	none	none

MediaResponse

{
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad",
  "contentType": "string",
  "validity": "2019-08-24T14:15:22Z",
  "fileName": "string",
  "fileSize": 0
}

Properties

Name	Type	Required	Restrictions	Description
mediaId	string(uuid)	false	none	The media ID provided by tyntec
contentType	string	false	none	The media type
validity	string(date-time)	false	none	For how long is the media stored in minutes
fileName	string	false	none	The name of the file
fileSize	integer	false	none	The size of the file in bytes

Problem

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

The problem object follows the RFC-7807 (https://tools.ietf.org/html/rfc7807)

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	A URI reference [RFC3986] that identifies the problem type
title	string	false	none	A short, human-readable summary of the problem type.
status	number	false	none	The HTTP status code (RFC7231, Section 6) generated by the origin server for this occurrence of the problem.
detail	string	false	none	A human-readable explanation specific to this occurrence of the problem.

Version: v3.22

Specification Release Notes Other versions

The Conversations API allows you to easily send messages to your customers via WhatsApp

Channel specific pre-conditions

WhatsApp : A WhatsApp Business Account is required in order to use this channel. Please request access here

Product & Product Lists (beta)

The support for product and product lists is currently in beta status on our API.

Please contact us via WhatsApp or support@tyntec.com

Base URLs

https://api.tyntec.com/conversations/v3

Messaging

In this section, we guide you on how to send messages, get information about the status and the events happening during delivery.

Send a message

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/messages \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/messages HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "from": "a cool business",
  "to": "some number",
  "channel": "whatsapp",
  "content": {
    "contentType": "text",
    "text": "hi there"
  },
  "context": "my-message-reference"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/messages',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/messages',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/messages', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/messages', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/messages");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/messages", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /messages

Send messages via this path.

Body parameter

{
  "from": "a cool business",
  "to": "some number",
  "channel": "whatsapp",
  "content": {
    "contentType": "text",
    "text": "hi there"
  },
  "context": "my-message-reference"
}

Parameters

Name	In	Type	Required	Description
body	body	MessageRequest	true	The message you would like to send

Example responses

202 Response

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
202	Accepted	The response after the server has accepted the request	MessageResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Send a bulk message

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/bulks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/bulks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "to": "+1233423454",
  "from": "+1233423454",
  "channel": "whatsapp",
  "messages": [
    {
      "contentType": "text",
      "text": "string",
      "renderUrlPreview": false,
      "replyTo": "string",
      "identityKeyHash": "string"
    },
    {
      "contentType": "text",
      "text": "string",
      "renderUrlPreview": false,
      "replyTo": "string",
      "identityKeyHash": "string"
    }
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/bulks',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/bulks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/bulks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/bulks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/bulks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/bulks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /bulks

Send bulk messages. Bulk messages are defined as ordered messages to one receiver.

Body parameter

{
  "to": "+1233423454",
  "from": "+1233423454",
  "channel": "whatsapp",
  "messages": [
    {
      "contentType": "text",
      "text": "string",
      "renderUrlPreview": false,
      "replyTo": "string",
      "identityKeyHash": "string"
    },
    {
      "contentType": "text",
      "text": "string",
      "renderUrlPreview": false,
      "replyTo": "string",
      "identityKeyHash": "string"
    }
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	BulkMessageRequest	true	The message bulk you would like to send

Example responses

202 Response

{
  "bulkId": "string",
  "messageIds": [
    "string"
  ]
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
202	Accepted	The response after the server has accepted the request	BulkMessageResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Mark a message as read

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id} \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id} HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/problem+json
apikey: API_KEY

const inputBody = '{
  "status": "read",
  "isTyping": true
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id}',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /channels/whatsapp/messages/{message-id}

Marks a previously received WhatsApp message as read

Body parameter

{
  "status": "read",
  "isTyping": true
}

Parameters

Name	In	Type	Required	Description
body	body	WhatsAppMessageStatusUpdate	true	The status change to execute
message-id	path	string	true	The ID of the MoMessage

Example responses

404 Response

{
  "status": 404,
  "title": "Not Found"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
200	OK	Message was successfully marked as read.	None
404	Not Found	No MoMessage was found for the given Message ID.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Account management

Account management grants you access to information about the WhatsApp accounts provisioned to you.

At the moment, it does not support requesting new WhatsApp accounts or editing existing ones.

The subresources of a WhatsApp account can only be managed by API accounts with the respective scopes.

Manageable subresources are:

templates

Read access to an account is available for all accounts that are associated with a phone number and thus eligible for sending messages.

List accounts

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts

Lists all WhatsApp accounts managed by these access credentials.

If the phone number query parameter is set, only the phone numbers account is listed.

Parameters

Name	In	Type	Required	Description
phoneNumber	query	integer	false	The phone number used for WhatsApp messaging

Example responses

200 Response

[
  {
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "whatsAppAccountName": "Swagger Sample Account",
    "businessName": "Swagger Sample business",
    "templateNamespace": "c9468969-a3a3-4c17-95f7-1e8b2902ed74",
    "facebookBusinessManagerId": 1791147717848878,
    "accountStatus": {
      "messageOnBehalf": "PENDING"
    },
    "managedBy": {
      "accountName": "tynteccpaas"
    }
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	Returned a list of WhatsApp accounts	WhatsAppAccounts
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Description
200	x-total-pages	integer	How many pages are available
200	x-total-items	integer	How many items are available in total
200	x-page-size	integer	The maximum number of items per page
200	x-current-page	integer	The current page
200	Link	undefined	Links describing pagination

Read an account

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}

Returns details of a WhatsApp account.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID

Example responses

200 Response

{
  "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
  "whatsAppAccountName": "Swagger Sample Account",
  "businessName": "Swagger Sample business",
  "templateNamespace": "c9468969-a3a3-4c17-95f7-1e8b2902ed74",
  "facebookBusinessManagerId": 1791147717848878,
  "accountStatus": {
    "messageOnBehalf": "PENDING"
  },
  "managedBy": {
    "accountName": "tynteccpaas"
  }
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned a WhatsApp account	WhatsAppAccount
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

List phone numbers

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers

Lists all phone numbers of a WhatsApp account.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID

Example responses

200 Response

[
  {
    "phoneNumber": "49123456789",
    "displayPhoneNumber": "+49 123 45678",
    "verifiedName": "Swagger Sample",
    "qualityRating": "YELLOW",
    "status": "FLAGGED",
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "managedBy": {
      "accountName": "tyntecscpaas"
    },
    "messagingVia": {
      "accountName": "messagingcpaas"
    },
    "nameStatus": "APPROVED",
    "isOfficialBusinessAccount": false
  }
]

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned phone numbers of a WhatsApp account	WhatsAppPhoneNumbers
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Description
200	x-total-pages	integer	How many pages are available
200	x-total-items	integer	How many items are available in total
200	x-page-size	integer	The maximum number of items per page
200	x-current-page	integer	The current page
200	Link	undefined	Links describing pagination

Template management

Template management enables you to interact with the templates defined for your WhatsApp account.

You can specify examples for the parameters of each localization. This is advised to increase the chance of acceptance of templates. If you use examples, all dynamic parts of the template, like media header or body parameters, must be specified.

It's advised to do this at least for the media templates, as WhatsApp has changed the policies due to abuse of media headers to distribute spam / inappropriate content.

We support creating or deleting templates and adding new localizations to an existing template.

Due to restrictions by WhatsApp, editing is not supported yet.

List templates

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}/templates

Lists all templates of your WhatsApp account.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID

Example responses

200 Response

[
  {
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "templateName": "swagger_test",
    "category": "MARKETING",
    "localizations": [
      {
        "status": "REJECTED",
        "rejectionReason": "For this example",
        "language": "en",
        "components": [
          {
            "type": "BODY",
            "text": "Hello {{1}}! How is going?"
          },
          {
            "type": "FOOTER",
            "text": "Your specification team!"
          }
        ]
      }
    ]
  }
]

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the templates	WhatsAppTemplates
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Description
200	x-total-pages	integer	How many pages are available
200	x-total-items	integer	How many items are available in total
200	x-page-size	integer	The maximum number of items per page
200	x-current-page	integer	The current page
200	Link	undefined	Links describing pagination

Submit a template for review

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/problem+json
apikey: API_KEY

const inputBody = '{
  "name": "welcome",
  "category": "UTILITY",
  "localizations": [
    {
      "language": "en",
      "components": [
        {
          "type": "BODY",
          "text": "Hi {{1}},\n\nWelcome to our support.\nHow can we help you?\n\nYour support team\n"
        }
      ]
    }
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/accounts/{whatsapp-account-id}/templates

Creates a new template that is submitted for review to Facebook.

Body parameter

{
  "name": "welcome",
  "category": "UTILITY",
  "localizations": [
    {
      "language": "en",
      "components": [
        {
          "type": "BODY",
          "text": "Hi {{1}},\n\nWelcome to our support.\nHow can we help you?\n\nYour support team\n"
        }
      ]
    }
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	WhatsAppTemplateRequest	true	The template to be submitted
whatsapp-account-id	path	string	true	WhatsApp account ID

Detailed description

body: The template to be submitted

Example responses

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
201	Created	The requested resource was created.	None
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Format	Description
201	Location	string		The URI of the newly created resource

Read a template

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}

Returns details of a template in your WhatsApp account.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID
template-id	path	string	true	Referenced template

Example responses

200 Response

{
  "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
  "templateName": "swagger_test",
  "category": "MARKETING",
  "localizations": [
    {
      "status": "REJECTED",
      "rejectionReason": "For this example",
      "language": "en",
      "components": [
        {
          "type": "BODY",
          "text": "Hello {{1}}! How is going?"
        },
        {
          "type": "FOOTER",
          "text": "Your specification team!"
        }
      ]
    }
  ]
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the template from your account	WhatsAppTemplateResponse
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Delete a template

Code samples

# You can also use wget
curl -X DELETE https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id} \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

DELETE https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id} HTTP/1.1
Host: api.tyntec.com
Accept: application/problem+json
apikey: API_KEY


const headers = {
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}',
{
  method: 'DELETE',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.delete 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.delete('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('DELETE','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("DELETE");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("DELETE", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

DELETE /channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}

Deletes the template from your WhatsApp account.

After deleting the template, a 30-days grace period is starting. This is indicated by the expiresAt property of the localizations.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID
template-id	path	string	true	Referenced template

Example responses

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
204	No Content	Deletion of the template is pending now.	None
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

List localizations

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations

Lists localizations of a template.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID
template-id	path	string	true	Referenced template

Example responses

200 Response

[
  {
    "status": "DELETED",
    "rejectionReason": "not yet",
    "language": "en",
    "components": [
      {
        "type": "BODY",
        "text": "Hello {{1}}! How is going?"
      }
    ],
    "createdAt": "2020-02-15T23:28:34.442Z",
    "lastUpdated": "2020-02-15T25:28:34.442Z",
    "expiresAt": "2020-03-15T23:28:34.442Z",
    "qualityScore": {
      "score": "RED",
      "reasons": [
        "Users are choosing \"didn't sign up\" as a reason for blocking this phone number. Businesses must obtain opt-in before sending notifications. Please review your opt-in flow(s) and see our Business Policy for more detail."
      ]
    },
    "messageSendTimeToLiveSeconds": 120
  }
]

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned localizations of the template.	Inline
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 200

Name	Type	Required	Restrictions	Description
anonymous	[LocalizationResponse]	false	none	[A localization of a template]
» status	string	true	none	The status of the localization.
» rejectionReason	string	false	none	The descriptive text in the case the status is REJECTED
» language	LanguageCode	true	none	The supported language codes, according to Supported Languages
» components	[anyOf]	true	none	A set of components defining a template

anyOf

Name	Type	Required	Restrictions	Description
»» anonymous	WhatsAppTemplateHeaderComponentResponse	false	none	A header component of a template
»»» type	string	true	none	A component type
»»» format	string	true	none	What kind of header
»»» text	string	false	none	The textual part in the case the format is TEXT

Name	Type	Required	Restrictions	Description
»» anonymous	WhatsAppTemplateBodyComponentResponse	false	none	A body component of a template
»»» type	string	true	none	A component type
»»» text	string	true	none	The specification of the body text

Name	Type	Required	Restrictions	Description
»» anonymous	WhatsAppTemplateFooterComponentResponse	false	none	A footer component of a template
»»» type	string	true	none	A component type
»»» text	string	false	none	The specification of the footer text

continued

Name	Type	Required	Restrictions	Description
» createdAt	string(date-time)	true	none	At which point in time the template was created
» lastUpdated	string(date-time)	true	none	At which point in time the last update happened
» expiresAt	string(date-time)	false	none	When the localization expires. Only present when a template was deleted.
» qualityScore	QualityScore	false	none	The quality score provided by WhatsApp and calculated from user feedback on your messages
»» score	string	true	none	The current scoring
»» reasons	[string]	false	none	A textual description of why the quality score is set to the value. Only present when the score is YELLOW or RED
» messageSendTimeToLiveSeconds	integer	false	none	If WhatsApp is unable to deliver a message to a user, we will continue attempting to deliver the message for a period of time known as a time-to-live. Newly created authentication templates have a default time-to-live of 10 minutes. Possible values for an authentication template is value between 60 and 600 seconds. Additionally, -1 is set time-to-live for message default value (24 hours Cloud API or 30 days for On-Premises API).

Enumerated values

Property	Value
status	REQUESTED
status	SUBMIT_FAILED
status	PENDING
status	APPROVED
status	REJECTED
status	DELETION_PENDING
status	DELETED
status	SUBMITTED
language	af
language	ar
language	az
language	bg
language	bn
language	ca
language	cs
language	da
language	de
language	el
language	en
language	en_GB
language	en_US
language	es
language	es_AR
language	es_ES
language	es_MX
language	et
language	fa
language	fi
language	fil
language	fr
language	ga
language	gu
language	ha
language	he
language	hi
language	hr
language	hu
language	ID
language	it
language	ja
language	ka
language	kk
language	kn
language	ko
language	ky_KG
language	lo
language	lt
language	lv
language	mk
language	ml
language	mr
language	ms
language	nb
language	nl
language	pa
language	pl
language	pt_BR
language	pt_PT
language	ro
language	ru
language	rw_RW
language	sk
language	sl
language	sq
language	sr
language	sv
language	sw
language	ta
language	te
language	th
language	tr
language	uk
language	ur
language	uz
language	vi
language	zh_CN
language	zh_HK
language	zh_TW
language	zu
type	HEADER
format	IMAGE
format	TEXT
format	DOCUMENT
format	VIDEO
type	BODY
type	FOOTER
score	unknown
score	GREEN
score	YELLOW
score	RED

Add a localization

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/problem+json
apikey: API_KEY

const inputBody = '{
  "language": "en",
  "components": [
    {
      "type": "BODY",
      "text": "string"
    }
  ],
  "messageSendTimeToLiveSeconds": 60
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations

Adds a localization to a template. The localization will be separately reviewed by Facebook.

Body parameter

{
  "language": "en",
  "components": [
    {
      "type": "BODY",
      "text": "string"
    }
  ],
  "messageSendTimeToLiveSeconds": 60
}

Parameters

Name	In	Type	Required	Description
body	body	LocalizationRequest	true	The localization to be submitted
whatsapp-account-id	path	string	true	WhatsApp account ID
template-id	path	string	true	Referenced template

Detailed description

body: The localization to be submitted

Example responses

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
201	Created	The requested resource was created.	None
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Format	Description
201	Location	string		The URI of the newly created resource

Edit template

Code samples

# You can also use wget
curl -X PATCH https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/{template-language} \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

PATCH https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/{template-language} HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/problem+json
apikey: API_KEY

const inputBody = '{
  "category": "MARKETING",
  "components": [
    {
      "type": "BODY",
      "text": "string"
    }
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/{template-language}',
{
  method: 'PATCH',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.patch 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/{template-language}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.patch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/{template-language}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PATCH','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/{template-language}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/{template-language}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PATCH");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PATCH", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/{template-language}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PATCH /channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/{template-language}

Edit a template in a specific language.

Body parameter

{
  "category": "MARKETING",
  "components": [
    {
      "type": "BODY",
      "text": "string"
    }
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	TemplatePatchRequest	true	The template patch request. Exactly one out of category and components must be present.
whatsapp-account-id	path	string	true	WhatsApp account ID
template-id	path	string	true	Referenced template
template-language	path	string	true	Template localizations language code

Detailed description

body: The template patch request. Exactly one out of category and components must be present.

Example responses

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
200	OK	OK.	None
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Phone Number insights

Phone Number insights allow you to get information about the status of a phone number in your account.

It also provides read access to the templates usable with the phone number.

List phone numbers

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/phone-numbers

Lists all phone numbers accessible for the given credentials.

Example responses

200 Response

[
  {
    "phoneNumber": "49123456789",
    "displayPhoneNumber": "+49 123 45678",
    "verifiedName": "Swagger Sample",
    "qualityRating": "YELLOW",
    "status": "FLAGGED",
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "managedBy": {
      "accountName": "tyntecscpaas"
    },
    "messagingVia": {
      "accountName": "messagingcpaas"
    },
    "nameStatus": "APPROVED",
    "isOfficialBusinessAccount": false
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	Phone numbers assigned to your account	WhatsAppPhoneNumbers
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Description
200	x-total-pages	integer	How many pages are available
200	x-total-items	integer	How many items are available in total
200	x-page-size	integer	The maximum number of items per page
200	x-current-page	integer	The current page
200	Link	undefined	Links describing pagination

Read a phone number

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/phone-numbers/{phone-number}

Returns details about a phone number.

Parameters

Name	In	Type	Required	Description
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

200 Response

{
  "phoneNumber": "49123456789",
  "displayPhoneNumber": "+49 123 45678",
  "verifiedName": "Swagger Sample",
  "qualityRating": "YELLOW",
  "status": "FLAGGED",
  "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
  "managedBy": {
    "accountName": "tyntecscpaas"
  },
  "messagingVia": {
    "accountName": "messagingcpaas"
  },
  "nameStatus": "APPROVED",
  "isOfficialBusinessAccount": false
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the details about the phone number	WhatsAppPhoneNumber
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

List available templates

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/phone-numbers/{phone-number}/templates

Lists all available templates for a phone number

Parameters

Name	In	Type	Required	Description
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

200 Response

[
  {
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "templateName": "swagger_test",
    "category": "MARKETING",
    "localizations": [
      {
        "status": "REJECTED",
        "rejectionReason": "For this example",
        "language": "en",
        "components": [
          {
            "type": "BODY",
            "text": "Hello {{1}}! How is going?"
          },
          {
            "type": "FOOTER",
            "text": "Your specification team!"
          }
        ]
      }
    ]
  }
]

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned templates available for the phone number	WhatsAppTemplates
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Description
200	x-total-pages	integer	How many pages are available
200	x-total-items	integer	How many items are available in total
200	x-page-size	integer	The maximum number of items per page
200	x-current-page	integer	The current page
200	Link	undefined	Links describing pagination

Profile management

Profile management allows you to read and update the profile settings of your WhatsApp phone numbers.

Read the profile

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/phone-numbers/{phone-number}/settings/profile

Returns the profile settings of a WhatsApp phone number

Parameters

Name	In	Type	Required	Description
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

200 Response

{
  "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
  "description": "tyntec WhatsApp Business API Demo",
  "email": "support@tyntec.com",
  "websites": [
    "https://www.tyntec.com",
    "https://api.tyntec.com/reference"
  ],
  "vertical": "Professional Services",
  "about": "Hey there! I am using WhatsApp."
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the current profile settings	WhatsAppProfile
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Update the profile

Code samples

# You can also use wget
curl -X PATCH https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

PATCH https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/problem+json
apikey: API_KEY

const inputBody = '{
  "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
  "description": "tyntec WhatsApp Business API Demo",
  "email": "support@tyntec.com",
  "websites": [
    "https://www.tyntec.com",
    "https://api.tyntec.com/reference"
  ],
  "vertical": "Professional Services",
  "about": "Hey there! I am using WhatsApp."
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile',
{
  method: 'PATCH',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.patch 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.patch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PATCH','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PATCH");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PATCH", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PATCH /channels/whatsapp/phone-numbers/{phone-number}/settings/profile

Updates the WhatsApp client profile.

Supports also selective updates.

To remove a particular field, set its value to an empty string.

Body parameter

{
  "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
  "description": "tyntec WhatsApp Business API Demo",
  "email": "support@tyntec.com",
  "websites": [
    "https://www.tyntec.com",
    "https://api.tyntec.com/reference"
  ],
  "vertical": "Professional Services",
  "about": "Hey there! I am using WhatsApp."
}

Parameters

Name	In	Type	Required	Description
body	body	WhatsAppProfile	true	Updated profile settings
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

400 Response

{
  "status": 400,
  "title": "Profile update failed.",
  "code": 1009
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
204	No Content	Profile updated	None
400	Bad Request	Profile update failed. In the case a partial update failed: retrieve the current profile, change the required information and retry with the whole profile.	Inline
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 400

Name	Type	Required	Restrictions	Description
» code	string	false	none	error code

Read the logo

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo \
  -H 'Accept: image/png' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo HTTP/1.1
Host: api.tyntec.com
Accept: image/png
apikey: API_KEY


const headers = {
  'Accept':'image/png',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'image/png',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'image/png',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'image/png',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "image/png");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"image/png"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/phone-numbers/{phone-number}/settings/logo

Returns the current logo assigned to a WhatsApp phone number profile.

Parameters

Name	In	Type	Required	Description
format	query	string	false	The format in which the icon should be returned. The default is binary.
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Enumerated values

Parameter	Value
format	link
format	binary

Example responses

200 Response

{
  "link": "https://pps.whatsapp.net/v/123123"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the current logo	WhatsAppProfileLogoLink
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Update the logo

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo \
  -H 'Content-Type: image/png' \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo HTTP/1.1
Host: api.tyntec.com
Content-Type: image/png
Accept: application/problem+json
apikey: API_KEY

const inputBody = 'string';
const headers = {
  'Content-Type':'image/png',
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'image/png',
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'image/png',
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'image/png',
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "image/png");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"image/png"},
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /channels/whatsapp/phone-numbers/{phone-number}/settings/logo

Updates the logo assigned to a WhatsApp phone number profile.

The logo must have a minimal edge size of 500 pixels and must not exceed 5 MB in size.

The recommended size is 640x640 pixels.

Body parameter

Parameters

Name	In	Type	Required	Description
body	body	string(binary)	true	The image that should be used as the profile logo
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
204	No Content	Updated the logo successfully	None
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Get commerce icons setting

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/phone-numbers/{phone-number}/settings/commerce

Parameters

Name	In	Type	Required	Description
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

200 Response

{
  "enabled": true
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the current commerce setting	WhatsAppCommerceSettings
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Set commerce icons setting

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce?enable=true \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce?enable=true HTTP/1.1
Host: api.tyntec.com
Accept: application/problem+json
apikey: API_KEY


const headers = {
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce?enable=true',
{
  method: 'POST',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce',
  params: {
  'enable' => 'boolean'
}, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce', params={
  'enable': 'true'
}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce?enable=true");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/commerce", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/phone-numbers/{phone-number}/settings/commerce

Parameters

Name	In	Type	Required	Description
enable	query	boolean	true	none
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
204	No Content	commerce setting successfully set	None
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Enable/disable identity key check

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/identityKeyCheck?enable=true \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/identityKeyCheck?enable=true HTTP/1.1
Host: api.tyntec.com
Accept: application/problem+json
apikey: API_KEY


const headers = {
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/identityKeyCheck?enable=true',
{
  method: 'POST',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/identityKeyCheck',
  params: {
  'enable' => 'boolean'
}, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/identityKeyCheck', params={
  'enable': 'true'
}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/identityKeyCheck', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/identityKeyCheck?enable=true");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/identityKeyCheck", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/phone-numbers/{phone-number}/settings/identityKeyCheck

Parameters

Name	In	Type	Required	Description
enable	query	boolean	true	none
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
204	No Content	identity key check successfully set	None
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Phone Number Configurations

List all phone numbers configured as Inbound (aka 2-way) Phone Numbers.

List Configurations

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/whatsapp

List all WhatsApp phone number configurations available to your API account

Example responses

200 Response

[
  {
    "channel": "whatsapp",
    "scopes": [
      "messages:read",
      "profile:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "12341234"
    },
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A list of WhatsApp phone number configurations	WhatsAppChannelResponses
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Read one configuration

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/whatsapp/phone-numbers/{phone-number}

Returns the specific configuration

Parameters

Name	In	Type	Required	Description
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

200 Response

{
  "channel": "whatsapp",
  "scopes": [
    "messages:read",
    "profile:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "12341234"
  },
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	The WhatsApp phone number configuration	WhatsAppChannelResponse
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Callback configuration

In this section, we guide you on how to configure the callbacks on a per-channel basis.

Update the callback

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks

Update the callback settings of a specific phone number.

Body parameter

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

Parameters

Name	In	Type	Required	Description
body	body	ChannelCallback	false	none
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

200 Response

{
  "channel": "whatsapp",
  "scopes": [
    "messages:read",
    "profile:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "12341234"
  },
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	The WhatsApp phone number configuration	WhatsAppChannelResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Flows management

Flows management enables you to interact with the flows defined for your WhatsApp account. The Flows API enables you to perform a variety of operations with Flows, like create flows, update flows, get flows, publish...

List flows

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}/flows

Lists all flows of your WhatsApp account, including flows in draft and deprecated state

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID

Example responses

200 Response

[
  {
    "id": 12345678901234,
    "name": "Flow test",
    "status": "DRAFT",
    "categories": [
      "OTHER"
    ],
    "validationErrors": []
  }
]

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the flows	WhatsAppFlows
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Create basic flow data

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "name": "Test flow",
  "categories": [
    "OTHER"
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/accounts/{whatsapp-account-id}/flows

Body parameter

{
  "name": "Test flow",
  "categories": [
    "OTHER"
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	CreateFlowRequest	true	The flow basic data you would like to create
whatsapp-account-id	path	string	true	WhatsApp account ID

Example responses

201 Response

{
  "flowId": 1234567890123456
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
201	Created	The WhatsApp phone number configuration	CreateFlow
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Flow details

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}

This request will return a single Flow's details.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID
whatsapp-flow-id	path	string	true	WhatsApp flow ID

Example responses

200 Response

{
  "id": 1234567890123456,
  "name": "Test flow",
  "status": "DRAFT",
  "categories": [
    "SIGN_UP",
    "OTHER"
  ],
  "validationErrors": {
    "error": "INVALID_PROPERTY",
    "errorType": "JSON_SCHEMA_ERROR",
    "message": "The property 'initial-text' cannot be specified",
    "lineStart": 46,
    "lineEnd": 46,
    "columnStart": 17,
    "columnEnd": 30
  },
  "jsonVersion": 3,
  "dataApiVersion": 3,
  "endpointUri": "Test flow",
  "preview": {
    "previewUrl": "https://previewLink.com/flows/1234567890123/preview/?token=bf747eb7",
    "expiresAt": "2024-02-21T15:15:32+0000"
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the flow	WhatsAppFlowDetail
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Updating Flow's Metadata

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id} \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id} HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "name": "Test flow",
  "categories": [
    "OTHER"
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}

Body parameter

{
  "name": "Test flow",
  "categories": [
    "OTHER"
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	UpdateFlowRequest	true	After you have created your Flow, you can update the name or categories using the update request.
whatsapp-account-id	path	string	true	WhatsApp account ID
whatsapp-flow-id	path	string	true	WhatsApp flow ID

Example responses

200 Response

{
  "success": true
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Successfully updated flow info	Inline
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 200

Name	Type	Required	Restrictions	Description
» success	boolean	false	none	none

Delete flow

Code samples

# You can also use wget
curl -X DELETE https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

DELETE https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}',
{
  method: 'DELETE',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.delete 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.delete('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('DELETE','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("DELETE");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("DELETE", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

DELETE /channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}

Flow can be deleted just when it is in draft state.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID
whatsapp-flow-id	path	string	true	WhatsApp flow ID

Example responses

200 Response

{
  "success": true
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Successfully deleted flow	Inline
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 200

Name	Type	Required	Restrictions	Description
» success	boolean	false	none	none

Get assets of the flow

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets

This request will return list of assets (json) attached to the flow

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID
whatsapp-flow-id	path	string	true	WhatsApp flow ID

Example responses

200 Response

[
  {
    "name": "flow.json",
    "assetType": "FLOW_JSON",
    "downloadUrl": "https://scontent.xx.fbcdn.net/m1/v/test"
  }
]

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the asset list	WhatsAppFlowAssets
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

To update Flow JSON for a specified Flow, use this request. Add file as application/json. Do not use form-data.

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "file": "string"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/assets

Body parameter

{
  "file": "string"
}

Parameters

Name	In	Type	Required	Description
body	body	object	true	Add file as application/json. Do not use form-data.
» file	body	string(binary)	false	none
whatsapp-account-id	path	string	true	WhatsApp account ID
whatsapp-flow-id	path	string	true	WhatsApp flow ID

Example responses

200 Response

{
  "success": true,
  "validationErrors": [
    {
      "error": "INVALID_PROPERTY",
      "errorType": "JSON_SCHEMA_ERROR",
      "message": "The property 'initial-text' cannot be specified",
      "lineStart": 46,
      "lineEnd": 46,
      "columnStart": 17,
      "columnEnd": 30
    }
  ]
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Successfully add json asset	Inline
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 200

Name	Type	Required	Restrictions	Description
» success	boolean	false	none	none
» validationErrors	[FlowValidationError]	false	none	The list of asset validation errors. List is empty if the asset has no errors.
»» error	string	false	none	Error name of the flow
»» errorType	string	false	none	Type of the error
»» message	string	false	none	Error message
»» lineStart	string	false	none	The line where error starts, in json flow
»» lineEnd	string	false	none	The line where error ends, in json flow
»» columnStart	string	false	none	The column where error starts, in json flow
»» columnEnd	string	false	none	The column where error ends, in json flow

Get preview link of the flow

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/preview \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/preview HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/preview',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/preview',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/preview', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/preview', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/preview");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/preview", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/preview

In order to visualize the Flows created, you can generate a web preview URL with this request. The preview URL is public and can be shared with different stakeholders to visualize the Flow.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID
whatsapp-flow-id	path	string	true	WhatsApp flow ID
invalidate	query	boolean	false	If invalidate is set to true, a new link will be generated, with new expire date. Otherwise, same one will be used. Default value is false.

Example responses

200 Response

{
  "previewUrl": "https://previewLink.com/flows/1234567890123/preview/?token=bf747eb7",
  "expiresAt": "2024-02-21T15:15:32+0000"
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the preview link and expire date	WhatsAppFlowPreview
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

This request updates the status of the Flow to "PUBLISHED". This action is not reversible. The Flow and its assets become immutable once published.

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/publish \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/publish HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/publish',
{
  method: 'POST',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/publish',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/publish', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/publish', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/publish");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/publish", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/publish

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID
whatsapp-flow-id	path	string	true	WhatsApp flow ID

Example responses

200 Response

{
  "success": true
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Successfully published flow	Inline
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 200

Name	Type	Required	Restrictions	Description
» success	boolean	false	none	none

Once a Flow is published, it cannot be modified or deleted, but can be marked as deprecated.

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/deprecate \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/deprecate HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/deprecate',
{
  method: 'POST',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/deprecate',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/deprecate', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/deprecate', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/deprecate");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/deprecate", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/accounts/{whatsapp-account-id}/flows/{whatsapp-flow-id}/deprecate

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID
whatsapp-flow-id	path	string	true	WhatsApp flow ID

Example responses

200 Response

{
  "success": true
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Successfully deprecated flow	Inline
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 200

Name	Type	Required	Restrictions	Description
» success	boolean	false	none	none

Pricing analytics

Pricing analytics exposes billing information as provided by Meta. The underlying datasource is described here: Pricing Analytics

Get Pricing Analytics Datapoints

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/analytics/pricing \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/analytics/pricing HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "start": "2025-07-15T00:00:00Z",
  "end": "2025-07-16T00:00:00Z",
  "granularity": "MONTHLY",
  "phoneNumbers": [
    "49123456789",
    "15559876543"
  ],
  "countryCodes": [
    "DE",
    "US"
  ],
  "pricingCategories": [
    "AUTHENTICATION",
    "SERVICE"
  ],
  "pricingTypes": [
    "REGULAR"
  ],
  "metricTypes": [
    "VOLUME"
  ],
  "dimensions": [
    "COUNTRY",
    "TIER"
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/analytics/pricing',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/analytics/pricing',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/analytics/pricing', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/analytics/pricing', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/analytics/pricing");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/analytics/pricing", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/accounts/{whatsapp-account-id}/analytics/pricing

Get list of analytics datapoints for specified parameters

Body parameter

{
  "start": "2025-07-15T00:00:00Z",
  "end": "2025-07-16T00:00:00Z",
  "granularity": "MONTHLY",
  "phoneNumbers": [
    "49123456789",
    "15559876543"
  ],
  "countryCodes": [
    "DE",
    "US"
  ],
  "pricingCategories": [
    "AUTHENTICATION",
    "SERVICE"
  ],
  "pricingTypes": [
    "REGULAR"
  ],
  "metricTypes": [
    "VOLUME"
  ],
  "dimensions": [
    "COUNTRY",
    "TIER"
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	AnalyticsParameters	false	none
whatsapp-account-id	path	string	true	WhatsApp account ID

Example responses

200 Response

[
  {
    "start": "2025-07-15T00:00:00Z",
    "end": "2025-07-16T00:00:00Z",
    "phoneNumber": 4912349876543,
    "country": "DE",
    "tier": "0:750000",
    "pricingType": "REGULAR",
    "pricingCategory": "AUTHENTICATION",
    "volume": 124,
    "cost": 12.77
  }
]

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	List of analytics datapoints	AnalyticsDatapoints
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Schemas

Problem

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

The problem object follows the RFC-7807 (https://tools.ietf.org/html/rfc7807)

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	A URI reference [RFC3986] that identifies the problem type
title	string	false	none	A short, human-readable summary of the problem type.
status	number	false	none	The HTTP status code (RFC7231, Section 6) generated by the origin server for this occurrence of the problem.
detail	string	false	none	A human-readable explanation specific to this occurrence of the problem.

MessageResponse

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	true	none	A global unique Message Id reference
timestamp	string(date-time)	true	none	A point in time when the API confirms that the message request was accepted

BulkMessageResponse

{
  "bulkId": "string",
  "messageIds": [
    "string"
  ]
}

Properties

Name	Type	Required	Restrictions	Description
bulkId	string	false	none	none
messageIds	[string]	false	none	none

MessageRequest

{
  "to": "+123234234",
  "from": "545345345",
  "channel": "whatsapp",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}

The message you would like to send

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The sender of the messages. The format depends on the specific channel.
channel	string	true	none	The channel selected for delivery.
context	string	false	none	The context for this particular message
content	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTextContent	false	none	A plain text message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppImageContent	false	none	Image message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppDocumentContent	false	none	A document message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppVideoContent	false	none	A video message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppAudioContent	false	none	An audio message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppStickerContent	false	none	A sticker message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppLocationContent	false	none	A location message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppReactionContent	false	none	A reaction message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppContactsContent	false	none	A message with contacts

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateContent	false	none	Templated message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveContent	false	none	Interactive message

Enumerated values

Property	Value
channel	whatsapp

BulkMessageRequest

{
  "to": "+1233423454",
  "from": "+1233423454",
  "channel": "whatsapp",
  "messages": [
    {
      "contentType": "text",
      "text": "string",
      "renderUrlPreview": false,
      "replyTo": "string",
      "identityKeyHash": "string"
    },
    {
      "contentType": "text",
      "text": "string",
      "renderUrlPreview": false,
      "replyTo": "string",
      "identityKeyHash": "string"
    }
  ]
}

The bulk of messages you would like to send

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The sender of the messages. The format depends on the specific channel.
channel	string	true	none	The channel selected for delivery.
messages	[oneOf]	true	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTextContent	false	none	A plain text message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppImageContent	false	none	Image message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppDocumentContent	false	none	A document message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppVideoContent	false	none	A video message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppAudioContent	false	none	An audio message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppStickerContent	false	none	A sticker message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppLocationContent	false	none	A location message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppContactsContent	false	none	A message with contacts

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateContent	false	none	Templated message

Enumerated values

Property	Value
channel	whatsapp

CreateFlowRequest

{
  "name": "Test flow",
  "categories": [
    "OTHER"
  ]
}

The flow data you would like to create

Properties

Name	Type	Required	Restrictions	Description
name	string	true	none	Flow name
categories	[FlowCategory]	true	none	A list of Flow categories. Flow must have at least one category

UpdateFlowRequest

{
  "name": "Test flow",
  "categories": [
    "OTHER"
  ]
}

Flow data you would like to change

Properties

Name	Type	Required	Restrictions	Description
name	string	false	none	Flow name
categories	[FlowCategory]	false	none	A list of Flow categories. Flow must have at least one category

WhatsAppTextContent

{
  "contentType": "text",
  "text": "string",
  "renderUrlPreview": false,
  "replyTo": "string",
  "identityKeyHash": "string"
}

A plain text message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always text.
text	string	true	none	Text to be sent
renderUrlPreview	boolean	false	none	In case a URL is present on the text should a preview be tried to be rendered
replyTo	string	false	none	The whatsapp message ID of the referenced message
identityKeyHash	string	false	none	The customer's hash ID

Enumerated values

Property	Value
contentType	text

WhatsAppImageContent

{
  "contentType": "image",
  "image": {
    "caption": "string",
    "url": "string",
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
  },
  "replyTo": "string",
  "identityKeyHash": "string"
}

Image message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always image.
image	WhatsAppImage	true	none	An image media specification
replyTo	string	false	none	The whatsapp message ID of the referenced message
identityKeyHash	string	false	none	The customer's hash ID

Enumerated values

Property	Value
contentType	image

WhatsAppDocumentContent

{
  "contentType": "document",
  "document": {
    "caption": "string",
    "filename": "string",
    "url": "string",
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
  },
  "replyTo": "string",
  "identityKeyHash": "string"
}

A document message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always document.
document	WhatsAppDocument	true	none	A document media specification
replyTo	string	false	none	The whatsapp message ID of the referenced message
identityKeyHash	string	false	none	The customer's hash ID

Enumerated values

Property	Value
contentType	document

WhatsAppVideoContent

{
  "contentType": "video",
  "video": {
    "caption": "string",
    "url": "string",
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
  },
  "replyTo": "string",
  "identityKeyHash": "string"
}

A video message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always video.
video	WhatsAppVideo	true	none	A video media specification
replyTo	string	false	none	The whatsapp message ID of the referenced message
identityKeyHash	string	false	none	The customer's hash ID

Enumerated values

Property	Value
contentType	video

WhatsAppAudioContent

{
  "contentType": "audio",
  "audio": {
    "url": "string",
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
  },
  "replyTo": "string",
  "identityKeyHash": "string"
}

An audio message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always audio.
audio	WhatsAppAudio	true	none	An audio media specification
replyTo	string	false	none	The whatsapp message ID of the referenced message
identityKeyHash	string	false	none	The customer's hash ID

Enumerated values

Property	Value
contentType	audio

WhatsAppStickerContent

{
  "contentType": "sticker",
  "sticker": {
    "url": "string",
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
  },
  "replyTo": "string",
  "identityKeyHash": "string"
}

A sticker message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always sticker.
sticker	WhatsAppSticker	true	none	A sticker media specification
replyTo	string	false	none	The whatsapp message ID of the referenced message
identityKeyHash	string	false	none	The customer's hash ID

Enumerated values

Property	Value
contentType	sticker

WhatsAppLocationContent

{
  "contentType": "location",
  "location": {
    "longitude": 7.4954884,
    "latitude": 51.5005765,
    "name": "tyntec GmbH",
    "address": "tyntec GmbH, Semerteichstraße, Dortmund"
  },
  "replyTo": "string",
  "identityKeyHash": "string"
}

A location message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always location.
location	WhatsAppLocation	true	none	Location received or send
replyTo	string	false	none	The whatsapp message ID of the referenced message
identityKeyHash	string	false	none	The customer's hash ID

Enumerated values

Property	Value
contentType	location

WhatsAppReactionContent

{
  "contentType": "reaction",
  "reaction": {
    "messageId": "wamid.j0nmfofmneofn30fnekn2929",
    "emoji": "😀"
  },
  "replyTo": "string",
  "identityKeyHash": "string"
}

A reaction message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always reaction.
reaction	WhatsAppReaction	true	none	An emoji reaction to a formerly sent or received message
replyTo	string	false	none	The whatsapp message ID of the referenced message
identityKeyHash	string	false	none	The customer's hash ID

Enumerated values

Property	Value
contentType	reaction

WhatsAppContactsContent

{
  "contentType": "contacts",
  "contacts": [
    {
      "birthday": "2018-01-01",
      "addresses": [
        {
          "city": "Dortmund",
          "country": "Germany",
          "countryCode": "de",
          "state": "NRW",
          "street": "string",
          "type": "WORK",
          "zip": "44231"
        }
      ],
      "emails": [
        {
          "email": "whatsapp@tyntec.com",
          "type": "WORK"
        }
      ],
      "ims": [
        {
          "service": "WhatsApp",
          "userId": "123123123"
        }
      ],
      "name": {
        "prefix": "Mr.",
        "firstName": "Peter",
        "middleName": "Michael",
        "lastName": "Tyntec",
        "suffix": "senior",
        "formattedName": "Mr. Peter Michael Tyntec senior"
      },
      "org": {
        "company": "tyntec GmbH",
        "department": "Development",
        "title": "API Guardian"
      },
      "phones": [
        {
          "phone": "+49 231 477 90 813",
          "type": "WORK"
        }
      ],
      "urls": [
        {
          "url": "https://www.tyntec.com",
          "type": "WORK"
        }
      ]
    }
  ],
  "replyTo": "string",
  "identityKeyHash": "string"
}

A message with contacts

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always contacts.
contacts	[Contact]	true	none	[A contact object]
replyTo	string	false	none	The whatsapp message ID of the referenced message
identityKeyHash	string	false	none	The customer's hash ID

Enumerated values

Property	Value
contentType	contacts

WhatsAppTemplateContent

{
  "contentType": "template",
  "template": {
    "templateId": "string",
    "templateLanguage": "string",
    "components": {
      "header": [
        {
          "type": "text",
          "text": "string",
          "example": {
            "text": "John Doe"
          }
        }
      ],
      "body": [
        {
          "type": "text",
          "text": "string",
          "example": {
            "texts": [
              "John Doe",
              "Order ID 123"
            ]
          }
        }
      ],
      "button": [
        {
          "type": "quick_reply",
          "index": 0,
          "payload": "string"
        }
      ],
      "carousel": {
        "cardIndex": 0,
        "components": {
          "header": [
            {
              "type": "image",
              "image": {
                "url": "string",
                "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
              }
            }
          ],
          "body": [
            {
              "type": "text",
              "text": "string",
              "example": {
                "texts": [
                  "John Doe",
                  "Order ID 123"
                ]
              }
            }
          ],
          "button": {
            "type": "quick_reply",
            "index": 0,
            "payload": "string"
          }
        }
      }
    }
  },
  "replyTo": "string",
  "identityKeyHash": "string"
}

Templated message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always template.
template	WhatsAppTemplate	true	none	none
replyTo	string	false	none	The whatsapp message ID of the referenced message
identityKeyHash	string	false	none	The customer's hash ID

Enumerated values

Property	Value
contentType	template

WhatsAppInteractiveContent

{
  "contentType": "interactive",
  "interactive": {
    "subType": "buttons",
    "components": {
      "header": {
        "type": "text",
        "text": "Your request is queued"
      },
      "body": {
        "type": "text",
        "text": "How would you rate your bot experience"
      },
      "footer": {
        "type": "text",
        "text": "Your service bot"
      },
      "buttons": [
        {
          "type": "reply",
          "reply": {
            "payload": "987298-40980jvkdm9-234234234",
            "title": "Poor"
          }
        },
        {
          "type": "reply",
          "reply": {
            "payload": "987298-dsfgjlkhgdf-dg09u834334",
            "title": "OK"
          }
        },
        {
          "type": "reply",
          "reply": {
            "payload": "9080923445nlkjß0_gß0923845083245dfg",
            "title": "Good"
          }
        }
      ]
    }
  },
  "replyTo": "string",
  "identityKeyHash": "string"
}

Interactive message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always interactive.
interactive	any	true	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveButtonMessage	false	none	An interactive message type

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveListMessage	false	none	An interactive message type

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveProductMessage	false	none	Interactive Product Message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveProductListMessage	false	none	Interactive Product List Message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveLocationMessage	false	none	Interactive Location Message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveFlowMessage	false	none	Interactive Flow Message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveAddressMessage	false	none	Interactive Address Message. Only available in India and Singapore

continued

Name	Type	Required	Restrictions	Description
replyTo	string	false	none	The whatsapp message ID of the referenced message
identityKeyHash	string	false	none	The customer's hash ID

Enumerated values

Property	Value
contentType	interactive

WhatsAppInteractiveFooterContent

{
  "type": "text",
  "text": "string"
}

The footer of an interactive message

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the message. Always text.
text	string	true	none	A footer to be displayed on the message

Enumerated values

Property	Value
type	text

WhatsAppInteractiveTextContent

{
  "type": "text",
  "text": "string"
}

The message body of an interactive message

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the message. Always text.
text	string	true	none	The text body of the message

Enumerated values

Property	Value
type	text

BaseMedia

{
  "url": "string",
  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
}

A base object handling media definitions for sending.

One of both properties url or id must be set

Properties

Name	Type	Required	Restrictions	Description
url	string	false	none	The URL of the location where the media is stored
id	string(uuid)	false	none	The media id of previously uploaded media

WhatsAppImage

{
  "caption": "string",
  "url": "string",
  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
}

An image media specification

Properties

Name	Type	Required	Restrictions	Description
caption	string	false	none	none

WhatsAppDocument

{
  "caption": "string",
  "filename": "string",
  "url": "string",
  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
}

A document media specification

Properties

Name	Type	Required	Restrictions	Description
caption	string	false	none	none
filename	string	false	none	none

WhatsAppVideo

{
  "caption": "string",
  "url": "string",
  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
}

A video media specification

Properties

Name	Type	Required	Restrictions	Description
caption	string	false	none	none

WhatsAppAudio

{
  "url": "string",
  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
}

An audio media specification

Properties

None

WhatsAppSticker

{
  "url": "string",
  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
}

A sticker media specification

Properties

None

WhatsAppLocation

{
  "longitude": 7.4954884,
  "latitude": 51.5005765,
  "name": "tyntec GmbH",
  "address": "tyntec GmbH, Semerteichstraße, Dortmund"
}

Location received or send

Properties

Name	Type	Required	Restrictions	Description
longitude	number(double)	true	none	The longitude part of the coordinate
latitude	number(double)	true	none	The latitude part of the coordinate
name	string	false	none	An optional name
address	string	false	none	An optional address, will only be rendered if name is set

WhatsAppReaction

{
  "messageId": "wamid.j0nmfofmneofn30fnekn2929",
  "emoji": "😀"
}

An emoji reaction to a formerly sent or received message

Properties

Name	Type	Required	Restrictions	Description
messageId	string	true	none	The message id of the message you want to react to.
emoji	string	true	none	The actual reaction emoji. Must be a string consisting of exactly one emoji or an empty string to delete a former reaction.

Contact

{
  "birthday": "2018-01-01",
  "addresses": [
    {
      "city": "Dortmund",
      "country": "Germany",
      "countryCode": "de",
      "state": "NRW",
      "street": "string",
      "type": "WORK",
      "zip": "44231"
    }
  ],
  "emails": [
    {
      "email": "whatsapp@tyntec.com",
      "type": "WORK"
    }
  ],
  "ims": [
    {
      "service": "WhatsApp",
      "userId": "123123123"
    }
  ],
  "name": {
    "prefix": "Mr.",
    "firstName": "Peter",
    "middleName": "Michael",
    "lastName": "Tyntec",
    "suffix": "senior",
    "formattedName": "Mr. Peter Michael Tyntec senior"
  },
  "org": {
    "company": "tyntec GmbH",
    "department": "Development",
    "title": "API Guardian"
  },
  "phones": [
    {
      "phone": "+49 231 477 90 813",
      "type": "WORK"
    }
  ],
  "urls": [
    {
      "url": "https://www.tyntec.com",
      "type": "WORK"
    }
  ]
}

A contact object

Properties

Name	Type	Required	Restrictions	Description
birthday	string	false	none	The birthday of the contact
addresses	[Address]	false	none	A list of addresses assigned to the contact
emails	[Email]	false	none	A list of emails assigned to the contact
ims	[IMS]	false	none	A list of IMS accounts assigned to the contact
name	Name	false	none	The name of a contact. Apart from the property `formattedName` at least one of the other must be set
org	Organisation	false	none	An organisation associated with the contact
phones	[ContactPhone]	false	none	A list of phone numbers assigned to the contact
urls	[ContactUrl]	false	none	A list of URLs assigned to the contact

Address

{
  "city": "Dortmund",
  "country": "Germany",
  "countryCode": "de",
  "state": "NRW",
  "street": "string",
  "type": "WORK",
  "zip": "44231"
}

An address of a contact

Properties

Name	Type	Required	Restrictions	Description
city	string	false	none	The city name
country	string	false	none	The full country name
countryCode	string	false	none	The two-letter code abbreviation
state	string	false	none	The state abbreviation
street	string	false	none	The street name and number
type	string	false	none	The type of address
zip	string	false	none	The ZIP or postal code

Email

{
  "email": "whatsapp@tyntec.com",
  "type": "WORK"
}

An email of the contact

Properties

Name	Type	Required	Restrictions	Description
email	string	false	none	The email address
type	string	false	none	The type of email

IMS

{
  "service": "WhatsApp",
  "userId": "123123123"
}

An IMS of the contact

Properties

Name	Type	Required	Restrictions	Description
service	string	false	none	The type of the the service
userId	string	false	none	The IMS user id

Name

{
  "prefix": "Mr.",
  "firstName": "Peter",
  "middleName": "Michael",
  "lastName": "Tyntec",
  "suffix": "senior",
  "formattedName": "Mr. Peter Michael Tyntec senior"
}

The name of a contact. Apart from the property formattedName at least one of the other must be set

Properties

Name	Type	Required	Restrictions	Description
prefix	string	false	none	A prefix of the contact's name
firstName	string	false	none	The first name of the contact
middleName	string	false	none	The middle name of the contact
lastName	string	false	none	The last name of the contact
suffix	string	false	none	A suffix of the contact's name
formattedName	string	true	none	The completely formatted name

Organisation

{
  "company": "tyntec GmbH",
  "department": "Development",
  "title": "API Guardian"
}

An organisation associated with the contact

Properties

Name	Type	Required	Restrictions	Description
company	string	false	none	The name of the contact's company
department	string	false	none	The name of the contact's department
title	string	false	none	The contact's business title

ContactPhone

{
  "phone": "+49 231 477 90 813",
  "type": "WORK"
}

A phone entry of a contact

Properties

Name	Type	Required	Restrictions	Description
phone	string	false	none	The phone number
type	string	false	none	The type of phone number

ContactUrl

{
  "url": "https://www.tyntec.com",
  "type": "WORK"
}

An URL of a contact

Properties

Name	Type	Required	Restrictions	Description
url	string	false	none	The URL of a contact
type	string	false	none	The type of URL

WhatsAppTemplate

{
  "templateId": "string",
  "templateLanguage": "string",
  "components": {
    "header": [
      {
        "type": "text",
        "text": "string",
        "example": {
          "text": "John Doe"
        }
      }
    ],
    "body": [
      {
        "type": "text",
        "text": "string",
        "example": {
          "texts": [
            "John Doe",
            "Order ID 123"
          ]
        }
      }
    ],
    "button": [
      {
        "type": "quick_reply",
        "index": 0,
        "payload": "string"
      }
    ],
    "carousel": {
      "cardIndex": 0,
      "components": {
        "header": [
          {
            "type": "image",
            "image": {
              "url": "string",
              "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
            }
          }
        ],
        "body": [
          {
            "type": "text",
            "text": "string",
            "example": {
              "texts": [
                "John Doe",
                "Order ID 123"
              ]
            }
          }
        ],
        "button": {
          "type": "quick_reply",
          "index": 0,
          "payload": "string"
        }
      }
    }
  }
}

Properties

Name	Type	Required	Restrictions	Description
templateId	string	true	none	none
templateLanguage	string	true	none	none
components	WhatsAppTemplateComponents	false	none	none

WhatsAppTemplateComponents

{
  "header": [
    {
      "type": "text",
      "text": "string",
      "example": {
        "text": "John Doe"
      }
    }
  ],
  "body": [
    {
      "type": "text",
      "text": "string",
      "example": {
        "texts": [
          "John Doe",
          "Order ID 123"
        ]
      }
    }
  ],
  "button": [
    {
      "type": "quick_reply",
      "index": 0,
      "payload": "string"
    }
  ],
  "carousel": {
    "cardIndex": 0,
    "components": {
      "header": [
        {
          "type": "image",
          "image": {
            "url": "string",
            "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
          }
        }
      ],
      "body": [
        {
          "type": "text",
          "text": "string",
          "example": {
            "texts": [
              "John Doe",
              "Order ID 123"
            ]
          }
        }
      ],
      "button": {
        "type": "quick_reply",
        "index": 0,
        "payload": "string"
      }
    }
  }
}

Properties

Name	Type	Required	Restrictions	Description
header	[oneOf]	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateTextHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateImageHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateVideoHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateDocumentHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateLocationHeaderComponent	false	none	none

continued

Name	Type	Required	Restrictions	Description
body	[WhatsAppTemplateTextBodyComponent]	false	none	[Body parameter replacement of a template]
button	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppQuickReplyButtons	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppCallToActionButtons	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppFlowButtons	false	none	none

continued

Name	Type	Required	Restrictions	Description
carousel	WhatsAppCarouselComponent	false	none	List of carousel cards. Carousel must have at least one card, and maximum 10.

WhatsAppTemplateTextHeaderComponent

{
  "type": "text",
  "text": "string",
  "example": {
    "text": "John Doe"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
text	string	true	none	none
example	WhatsAppTemplateTextHeaderComponentExample	true	none	An example of the header text

Enumerated values

Property	Value
type	text

WhatsAppTemplateTextHeaderComponentExample

{
  "text": "John Doe"
}

An example of the header text

Properties

Name	Type	Required	Restrictions	Description
text	string	false	none	Example text

WhatsAppTemplateImageHeaderComponent

{
  "type": "image",
  "image": {
    "url": "string",
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
image	WhatsAppTemplateMediaHeader	true	none	Media header specification

Enumerated values

Property	Value
type	image

WhatsAppTemplateVideoHeaderComponent

{
  "type": "video",
  "video": {
    "url": "string",
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
video	WhatsAppTemplateMediaHeader	true	none	Media header specification

Enumerated values

Property	Value
type	video

WhatsAppTemplateDocumentHeaderComponent

{
  "type": "document",
  "document": {
    "filename": "Test PDF",
    "url": "string",
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
document	WhatsAppTemplateDocumentHeader	true	none	Document media specification

Enumerated values

Property	Value
type	document

WhatsAppTemplateLocationHeaderComponent

{
  "type": "location",
  "location": {
    "longitude": 7.4954884,
    "latitude": 51.5005765,
    "name": "tyntec GmbH",
    "address": "tyntec GmbH, Semerteichstraße, Dortmund"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
location	WhatsAppLocation	true	none	Location received or send

Enumerated values

Property	Value
type	location

WhatsAppTemplateMediaHeader

{
  "url": "string",
  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
}

Media header specification

Properties

None

WhatsAppTemplateDocumentHeader

{
  "filename": "Test PDF",
  "url": "string",
  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
}

Document media specification

Properties

Name	Type	Required	Restrictions	Description
filename	string	false	none	Additional info for the filename to be displayed.

WhatsAppTemplateTextBodyComponent

{
  "type": "text",
  "text": "string",
  "example": {
    "texts": [
      "John Doe",
      "Order ID 123"
    ]
  }
}

Body parameter replacement of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
text	string	true	none	none
example	WhatsAppTemplateTextBodyComponentExample	true	none	Examples of the body parameters.

Enumerated values

Property	Value
type	text

WhatsAppTemplateTextBodyComponentExample

{
  "texts": [
    "John Doe",
    "Order ID 123"
  ]
}

Examples of the body parameters.

Properties

Name	Type	Required	Restrictions	Description
texts	[string]	false	none	Examples of the body parameters

WhatsAppCarouselComponent

{
  "cardIndex": 0,
  "components": {
    "header": [
      {
        "type": "image",
        "image": {
          "url": "string",
          "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
        }
      }
    ],
    "body": [
      {
        "type": "text",
        "text": "string",
        "example": {
          "texts": [
            "John Doe",
            "Order ID 123"
          ]
        }
      }
    ],
    "button": {
      "type": "quick_reply",
      "index": 0,
      "payload": "string"
    }
  }
}

Carousel card definition

Properties

Name	Type	Required	Restrictions	Description
cardIndex	integer	true	none	order in which card appears within the card carousel. 0 indicates first card, 1 indicates second...
components	WhatsAppCarouselTemplateComponents	true	none	none

WhatsAppCarouselTemplateComponents

{
  "header": [
    {
      "type": "image",
      "image": {
        "url": "string",
        "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08"
      }
    }
  ],
  "body": [
    {
      "type": "text",
      "text": "string",
      "example": {
        "texts": [
          "John Doe",
          "Order ID 123"
        ]
      }
    }
  ],
  "button": {
    "type": "quick_reply",
    "index": 0,
    "payload": "string"
  }
}

Properties

Name	Type	Required	Restrictions	Description
header	[oneOf]	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateImageHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateVideoHeaderComponent	false	none	none

continued

Name	Type	Required	Restrictions	Description
body	[WhatsAppTemplateTextBodyComponent]	false	none	[Body parameter replacement of a template]
button	any	false	none	none

anyOf

Name	Type	Required	Restrictions	Description
» anonymous	QuickReplyButtonComponent	false	none	This type can be used up to three times

Name	Type	Required	Restrictions	Description
» anonymous	UrlButtonComponent	false	none	This type can be used up to one time

WhatsAppQuickReplyButtons

[
  {
    "type": "quick_reply",
    "index": 0,
    "payload": "string"
  }
]

Properties

Name	Type	Required	Restrictions	Description
anonymous	[QuickReplyButtonComponent]	false	none	[This type can be used up to three times]

WhatsAppCallToActionButtons

[
  {
    "type": "url",
    "index": 0,
    "text": "string"
  }
]

Properties

Name	Type	Required	Restrictions	Description
anonymous	[UrlButtonComponent]	false	none	[This type can be used up to one time]

WhatsAppFlowButtons

[
  {
    "type": "flow",
    "index": 0
  }
]

Properties

Name	Type	Required	Restrictions	Description
anonymous	[FlowButtonComponent]	false	none	[This type can be used up to one time]

QuickReplyButtonComponent

{
  "type": "quick_reply",
  "index": 0,
  "payload": "string"
}

This type can be used up to three times

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the button. Always quick_reply.
index	number	true	none	Determines the index of the button that should be enhanced with the payload.
payload	string	true	none	A payload for this quick reply button. Sent back on the `MoMessage::PostBack` event

Enumerated values

Property	Value
type	quick_reply

UrlButtonComponent

{
  "type": "url",
  "index": 0,
  "text": "string"
}

This type can be used up to one time

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the button. Always url.
index	number	true	none	Determines the index of the button that should be enhanced with a custom parameter
text	string	true	none	Which text should be appended to a dynamic URL. Note the requested templates url button must end with {{1}}.

Enumerated values

Property	Value
type	url

FlowButtonComponent

{
  "type": "flow",
  "index": 0
}

This type can be used up to one time

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the button. Always flow.
index	number	true	none	Determines the index of the button that should be enhanced with a custom parameter

Enumerated values

Property	Value
type	flow

WhatsAppInteractiveButtonMessage

{
  "subType": "buttons",
  "components": {
    "header": {
      "type": "text",
      "text": "Your request is queued"
    },
    "body": {
      "type": "text",
      "text": "How would you rate your bot experience"
    },
    "footer": {
      "type": "text",
      "text": "Your service bot"
    },
    "buttons": [
      {
        "type": "reply",
        "reply": {
          "payload": "987298-40980jvkdm9-234234234",
          "title": "Poor"
        }
      },
      {
        "type": "reply",
        "reply": {
          "payload": "987298-dsfgjlkhgdf-dg09u834334",
          "title": "OK"
        }
      },
      {
        "type": "reply",
        "reply": {
          "payload": "9080923445nlkjß0_gß0923845083245dfg",
          "title": "Good"
        }
      }
    ]
  }
}

An interactive message type

Properties

Name	Type	Required	Restrictions	Description
subType	string	true	none	none
components	WhatsAppInteractiveButtonComponents	true	none	none

Enumerated values

Property	Value
subType	buttons

WhatsAppInteractiveListMessage

{
  "subType": "list",
  "components": {
    "header": {
      "type": "text",
      "text": "Choose your menu"
    },
    "body": {
      "type": "text",
      "text": "Hi Sarah, select your menu from the bottom list. Dressings and toppings are selected later on"
    },
    "footer": {
      "type": "text",
      "text": "Your tyntec food team"
    },
    "list": {
      "title": "Your menu",
      "sections": [
        {
          "title": "Vegan",
          "rows": [
            {
              "title": "Green dream",
              "payload": "green-dream-34987-234897234-234",
              "description": "A bowl full of tasty leaves, soy beans and cucumber"
            },
            {
              "title": "Rainbow meets rice",
              "payload": "rainbow-meets-rice-34987-234897234-234",
              "description": "A colorful selection of vegetables on a cozy bed of basmati rice"
            }
          ]
        },
        {
          "title": "Vegetarian",
          "rows": [
            {
              "title": "Italo Classic",
              "payload": "italo-classic-34987-234897234-234",
              "description": "Slices of tomatoes with plucked pieces of mozzarella and basil leaves"
            },
            {
              "title": "Egg & Peas",
              "payload": "egg-and-peas-34987-234897234-234",
              "description": "Tasty slices of eggs on a whole wheat pasta salad with peas"
            }
          ]
        }
      ]
    }
  }
}

An interactive message type

Properties

Name	Type	Required	Restrictions	Description
subType	string	true	none	none
components	WhatsAppInteractiveListComponents	true	none	A list message component. It can have at most 10 rows distributed over at most 10 sections

Enumerated values

Property	Value
subType	list

WhatsAppInteractiveProductMessage

{
  "subType": "product",
  "components": {
    "header": {
      "type": "text",
      "text": "What about?"
    },
    "body": {
      "type": "text",
      "text": "According to your query, we found this matching product"
    },
    "footer": {
      "type": "text",
      "text": "Your service bot"
    },
    "product": {
      "catalogId": 123987987498123,
      "productId": "My-Product-SKU"
    }
  }
}

Interactive Product Message

Properties

Name	Type	Required	Restrictions	Description
subType	string	true	none	Determines the type of interactive message. Always `product`
components	WhatsAppInteractiveProductComponents	true	none	An interactive Product Component

Enumerated values

Property	Value
subType	product

WhatsAppInteractiveProductListMessage

{
  "subType": "productList",
  "components": {
    "header": {
      "type": "text",
      "text": "What about?"
    },
    "body": {
      "type": "text",
      "text": "According to your query, we found this matching products"
    },
    "footer": {
      "type": "text",
      "text": "Your service bot"
    },
    "productList": {
      "catalogId": 12314123123,
      "sections": [
        {
          "title": "Vegan",
          "items": [
            {
              "productId": "sku-1"
            },
            {
              "productId": "sku-2"
            }
          ]
        },
        {
          "title": "Vegetarian",
          "items": [
            {
              "productId": "sku-3"
            },
            {
              "productId": "sku-4"
            }
          ]
        }
      ]
    }
  }
}

Interactive Product List Message

Properties

Name	Type	Required	Restrictions	Description
subType	string	true	none	Determines the type of interactive message. Always `productList`
components	WhatsAppInteractiveProductListComponents	true	none	A Product List message component. It can have at most 30 products distributed over at most 10 sections

Enumerated values

Property	Value
subType	productList

WhatsAppInteractiveLocationMessage

{
  "subType": "locationRequest",
  "components": {
    "body": {
      "type": "text",
      "text": "Hi, please share your location with us by clicking the button below"
    }
  }
}

Interactive Location Message

Properties

Name	Type	Required	Restrictions	Description
subType	string	true	none	Determines the type of interactive message. Always `locationRequest`
components	WhatsAppInteractiveLocationComponents	true	none	A Location message component. It contains only body text. Send location button that users can tap is automatically added.

Enumerated values

Property	Value
subType	locationRequest

WhatsAppInteractiveFlowMessage

{
  "subType": "flow",
  "components": {
    "header": {
      "type": "text",
      "text": "Flow header component"
    },
    "body": {
      "type": "text",
      "text": "Flow body component"
    },
    "footer": {
      "type": "text",
      "text": "Flow footer component"
    },
    "flow": {
      "flowToken": "AQAAAAACS5FpgQ_cAAAAAD0QI3s.",
      "flowId": 1234567890123456,
      "flowCta": "Click to see the flow",
      "flowAction": "navigate",
      "flowActionPayload": {
        "screen": "DETAILS",
        "data": {
          "product_name": "name",
          "product_description": "description",
          "product_price": 100
        }
      }
    }
  }
}

Interactive Flow Message

Properties

Name	Type	Required	Restrictions	Description
subType	string	true	none	Determines the type of interactive message. Always `flow`
components	WhatsAppInteractiveFlowComponents	true	none	A Flow message components. It contains optional header and footer text component and mandatory body text and main flow component.

Enumerated values

Property	Value
subType	flow

WhatsAppInteractiveAddressMessage

{
  "subType": "address",
  "components": {
    "header": {
      "type": "text",
      "text": "Address header component"
    },
    "body": {
      "type": "text",
      "text": "Address body component"
    },
    "footer": {
      "type": "text",
      "text": "Address footer component"
    },
    "address": {
      "country": "IN",
      "values": {
        "name": "Test name",
        "phoneNumber": 91012345678,
        "inPinCode": 123456,
        "houseNumber": 21,
        "floorNumber": 3,
        "address": "Some address in India",
        "city": "Mumbai"
      },
      "savedAddresses": {
        "id": 1234,
        "value": {
          "name": "Customer name",
          "phoneNumber": 91012345678,
          "inPinCode": 123456,
          "address": "Some address in India",
          "city": "Mumbai"
        }
      },
      "validationErrors": {
        "inPinCode": "We could not locate this pin code."
      }
    }
  }
}

Interactive Address Message. Only available in India and Singapore

Properties

Name	Type	Required	Restrictions	Description
subType	string	true	none	Determines the type of interactive message. Always `address`
components	WhatsAppInteractiveAddressComponents	true	none	A interactive address message components. It contains optional header and footer text component and mandatory body text and main address component.

Enumerated values

Property	Value
subType	address

WhatsAppInteractiveButtonComponents

{
  "header": {
    "type": "text",
    "text": "string",
    "example": {
      "text": "John Doe"
    }
  },
  "body": {
    "type": "text",
    "text": "string"
  },
  "footer": {
    "type": "text",
    "text": "string"
  },
  "buttons": [
    {
      "type": "reply",
      "reply": {
        "payload": "string",
        "title": "string"
      }
    }
  ]
}

Properties

Name	Type	Required	Restrictions	Description
header	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateTextHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateImageHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateVideoHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateDocumentHeaderComponent	false	none	none

continued

Name	Type	Required	Restrictions	Description
body	WhatsAppInteractiveTextContent	true	none	The message body of an interactive message
footer	WhatsAppInteractiveFooterContent	false	none	The footer of an interactive message
buttons	[WhatsAppInteractiveButton]	true	none	[An interactive message button]

WhatsAppInteractiveButton

{
  "type": "reply",
  "reply": {
    "payload": "string",
    "title": "string"
  }
}

An interactive message button

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of button. Always "reply"
reply	object	true	none	The reply button specification
» payload	string	true	none	The ID of the reply button. Must be unique within the same messaging request
» title	string	true	none	The caption or title of the button

Enumerated values

Property	Value
type	reply

WhatsAppInteractiveListComponents

{
  "header": {
    "type": "text",
    "text": "string",
    "example": {
      "text": "John Doe"
    }
  },
  "body": {
    "type": "text",
    "text": "string"
  },
  "footer": {
    "type": "text",
    "text": "string"
  },
  "list": {
    "title": "Choose from this list",
    "sections": [
      {
        "title": "string",
        "rows": [
          {
            "payload": "string",
            "title": "string",
            "description": "string"
          }
        ]
      }
    ]
  }
}

A list message component. It can have at most 10 rows distributed over at most 10 sections

Properties

Name	Type	Required	Restrictions	Description
header	WhatsAppTemplateTextHeaderComponent	false	none	none
body	WhatsAppInteractiveTextContent	true	none	The message body of an interactive message
footer	WhatsAppInteractiveFooterContent	false	none	The footer of an interactive message
list	WhatsAppInteractiveListContent	true	none	A definition of a WhatsApp interactive list

WhatsAppInteractiveListContent

{
  "title": "Choose from this list",
  "sections": [
    {
      "title": "string",
      "rows": [
        {
          "payload": "string",
          "title": "string",
          "description": "string"
        }
      ]
    }
  ]
}

A definition of a WhatsApp interactive list

Properties

Name	Type	Required	Restrictions	Description
title	string	true	none	none
sections	[WhatsAppListSection]	true	none	Sections of the list message

WhatsAppListSection

{
  "title": "string",
  "rows": [
    {
      "payload": "string",
      "title": "string",
      "description": "string"
    }
  ]
}

A section of a list message.

Properties

Name	Type	Required	Restrictions	Description
title	string	false	none	The title of the section mandatory in case of multiple sections
rows	[WhatsAppListSectionRow]	true	none	Items of the section

WhatsAppListSectionRow

{
  "payload": "string",
  "title": "string",
  "description": "string"
}

A row item of a list message

Properties

Name	Type	Required	Restrictions	Description
payload	string	true	none	The ID of the item, must be unique within the request
title	string	true	none	The caption of the item in the list
description	string	false	none	An optional description of the item

WhatsAppInteractiveProductComponents

{
  "body": {
    "type": "text",
    "text": "string"
  },
  "footer": {
    "type": "text",
    "text": "string"
  },
  "product": {
    "catalogId": "12432134",
    "productId": "Test SKU"
  }
}

An interactive Product Component

Properties

Name	Type	Required	Restrictions	Description
body	WhatsAppInteractiveTextContent	true	none	The message body of an interactive message
footer	WhatsAppInteractiveFooterContent	false	none	The footer of an interactive message
product	object	true	none	A product specification to be sent to the customer
» catalogId	string	true	none	The Catalog ID of the Facebook catalog, must be linked to the WhatsApp business account
» productId	string	true	none	The Own Product ID or SKU for the product. Must be configured on the Facebook catalog

WhatsAppInteractiveProductListComponents

{
  "header": {
    "type": "text",
    "text": "string",
    "example": {
      "text": "John Doe"
    }
  },
  "body": {
    "type": "text",
    "text": "string"
  },
  "footer": {
    "type": "text",
    "text": "string"
  },
  "productList": {
    "catalogId": 2134432423,
    "sections": [
      {
        "title": "string",
        "items": [
          {
            "productId": "Test SKU"
          }
        ]
      }
    ]
  }
}

A Product List message component. It can have at most 30 products distributed over at most 10 sections

Properties

Name	Type	Required	Restrictions	Description
header	WhatsAppTemplateTextHeaderComponent	true	none	none
body	WhatsAppInteractiveTextContent	true	none	The message body of an interactive message
footer	WhatsAppInteractiveFooterContent	false	none	The footer of an interactive message
productList	WhatsAppInteractiveProductListContent	true	none	The definition of a WhatsApp product list

WhatsAppInteractiveProductListContent

{
  "catalogId": 2134432423,
  "sections": [
    {
      "title": "string",
      "items": [
        {
          "productId": "Test SKU"
        }
      ]
    }
  ]
}

The definition of a WhatsApp product list

Properties

Name	Type	Required	Restrictions	Description
catalogId	string	false	none	The Catalog ID of the Facebook catalog, must be linked to the WhatsApp business account
sections	[WhatsAppProductListSection]	true	none	Sections of the list message

WhatsAppProductListSection

{
  "title": "string",
  "items": [
    {
      "productId": "Test SKU"
    }
  ]
}

A section of a product list message.

Properties

Name	Type	Required	Restrictions	Description
title	string	false	none	The title of the section mandatory in case of multiple sections
items	[WhatsAppProductListItem]	true	none	Products of this section

WhatsAppProductListItem

{
  "productId": "Test SKU"
}

A single item on the product list

Properties

Name	Type	Required	Restrictions	Description
productId	string	true	none	The Own Product ID or SKU for the product. Must be configured on the Facebook catalog

WhatsAppInteractiveLocationComponents

{
  "body": {
    "type": "text",
    "text": "string"
  }
}

A Location message component. It contains only body text. Send location button that users can tap is automatically added.

Properties

Name	Type	Required	Restrictions	Description
body	WhatsAppInteractiveTextContent	true	none	The message body of an interactive message

WhatsAppInteractiveFlowComponents

{
  "header": {
    "type": "text",
    "text": "string",
    "example": {
      "text": "John Doe"
    }
  },
  "body": {
    "type": "text",
    "text": "string"
  },
  "footer": {
    "type": "text",
    "text": "string"
  },
  "flow": {
    "mode": "published",
    "flowToken": "AQAAAAACS5FpgQ_cAAAAAD0QI3s.",
    "flowId": 1234567890123456,
    "flowCta": "Click for the flow",
    "flowAction": "navigate",
    "flowActionPayload": {
      "screen": "SIGN_UP",
      "data": {
        "product_name": "name",
        "product_price": 100
      }
    }
  }
}

A Flow message components. It contains optional header and footer text component and mandatory body text and main flow component.

Properties

Name	Type	Required	Restrictions	Description
header	WhatsAppTemplateTextHeaderComponent	false	none	none
body	WhatsAppInteractiveTextContent	true	none	The message body of an interactive message
footer	WhatsAppInteractiveFooterContent	false	none	The footer of an interactive message
flow	WhatsAppInteractiveFlowContent	true	none	The definition of a WhatsApp Flow content

WhatsAppInteractiveFlowContent

{
  "mode": "published",
  "flowToken": "AQAAAAACS5FpgQ_cAAAAAD0QI3s.",
  "flowId": 1234567890123456,
  "flowCta": "Click for the flow",
  "flowAction": "navigate",
  "flowActionPayload": {
    "screen": "SIGN_UP",
    "data": {
      "product_name": "name",
      "product_price": 100
    }
  }
}

The definition of a WhatsApp Flow content

Properties

Name	Type	Required	Restrictions	Description
mode	string	false	none	The state of the flow being sent. The Flow can be in either `published` or `draft` mode. Default value is `published`.
flowToken	string	true	none	Flow token that is generated by the user to serve as an identifier.
flowId	string	true	none	Unique ID of the Flow. ID is provided by Meta, and can be found on Meta's Business Manager.
flowCta	string	true	none	Text on "Call to action" button that is going to start the flow.
flowAction	string	true	none	Possible values are `navigate` and `data_exchange`. Default value is `navigate`. Use navigate to predefine the first screen as part of the message. Use data_exchange for advanced use-cases where the first screen is provided by your endpoint.
flowActionPayload	object	false	none	Required only if `flow_action is navigate`.
» screen	string	true	none	The ID of the first Screen.
» data	object	false	none	Optional input data for the first Screen of the Flow.

WhatsAppInteractiveAddressComponents

{
  "header": {
    "type": "text",
    "text": "string",
    "example": {
      "text": "John Doe"
    }
  },
  "body": {
    "type": "text",
    "text": "string"
  },
  "footer": {
    "type": "text",
    "text": "string"
  },
  "address": {
    "country": "IN",
    "values": {
      "name": "string",
      "phoneNumber": "string",
      "houseNumber": "string",
      "floorNumber": "string",
      "towerNumber": "string",
      "buildingName": "string",
      "address": "string",
      "landmarkArea": "string",
      "unitNumber": "string",
      "city": "string",
      "state": "string",
      "inPinCode": "string",
      "sgPostCode": "string"
    },
    "savedAddresses": {
      "id": 12345,
      "value": {
        "name": "string",
        "phoneNumber": "string",
        "houseNumber": "string",
        "floorNumber": "string",
        "towerNumber": "string",
        "buildingName": "string",
        "address": "string",
        "landmarkArea": "string",
        "unitNumber": "string",
        "city": "string",
        "state": "string",
        "inPinCode": "string",
        "sgPostCode": "string"
      }
    },
    "validationErrors": {
      "name": "string",
      "phoneNumber": "string",
      "houseNumber": "string",
      "floorNumber": "string",
      "towerNumber": "string",
      "buildingName": "string",
      "address": "string",
      "landmarkArea": "string",
      "unitNumber": "string",
      "city": "string",
      "state": "string",
      "inPinCode": "string",
      "sgPostCode": "string"
    }
  }
}

A interactive address message components. It contains optional header and footer text component and mandatory body text and main address component.

Properties

Name	Type	Required	Restrictions	Description
header	WhatsAppTemplateTextHeaderComponent	false	none	none
body	WhatsAppInteractiveTextContent	true	none	The message body of an interactive message
footer	WhatsAppInteractiveFooterContent	false	none	The footer of an interactive message
address	WhatsAppInteractiveAddressContent	true	none	The definition of a WhatsApp Address content

WhatsAppInteractiveAddressContent

{
  "country": "IN",
  "values": {
    "name": "string",
    "phoneNumber": "string",
    "houseNumber": "string",
    "floorNumber": "string",
    "towerNumber": "string",
    "buildingName": "string",
    "address": "string",
    "landmarkArea": "string",
    "unitNumber": "string",
    "city": "string",
    "state": "string",
    "inPinCode": "string",
    "sgPostCode": "string"
  },
  "savedAddresses": {
    "id": 12345,
    "value": {
      "name": "string",
      "phoneNumber": "string",
      "houseNumber": "string",
      "floorNumber": "string",
      "towerNumber": "string",
      "buildingName": "string",
      "address": "string",
      "landmarkArea": "string",
      "unitNumber": "string",
      "city": "string",
      "state": "string",
      "inPinCode": "string",
      "sgPostCode": "string"
    }
  },
  "validationErrors": {
    "name": "string",
    "phoneNumber": "string",
    "houseNumber": "string",
    "floorNumber": "string",
    "towerNumber": "string",
    "buildingName": "string",
    "address": "string",
    "landmarkArea": "string",
    "unitNumber": "string",
    "city": "string",
    "state": "string",
    "inPinCode": "string",
    "sgPostCode": "string"
  }
}

The definition of a WhatsApp Address content

Properties

Name	Type	Required	Restrictions	Description
country	string	true	none	Only available in India (IN) and Singapore (SG)
values	WhatsAppInteractiveBasicAddressValue	false	none	none
savedAddresses	object	false	none	Saved addresses previously associated with the user.
» id	string	true	none	Id of saved address
» value	WhatsAppInteractiveBasicAddressValue	true	none	none
validationErrors	WhatsAppInteractiveAddressValidationErrors	false	none	Validations errors that will be thrown in order to validate address fields.

WhatsAppInteractiveBasicAddressValue

{
  "name": "string",
  "phoneNumber": "string",
  "houseNumber": "string",
  "floorNumber": "string",
  "towerNumber": "string",
  "buildingName": "string",
  "address": "string",
  "landmarkArea": "string",
  "unitNumber": "string",
  "city": "string",
  "state": "string",
  "inPinCode": "string",
  "sgPostCode": "string"
}

Properties

allOf

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppInteractiveBasicAddressValuePayload	false	none	A fields that represent address value. Some fields are available just for specific country.

and

Name	Type	Required	Restrictions	Description
anonymous	object	false	none	none
» inPinCode	string	false	none	String representation of pin code. Max size is 6 digits. Supported countries India
» sgPostCode	string	false	none	String representation of pin code. Max size is 6 digits. Supported countries Singapore

WhatsAppInteractiveAddressValidationErrors

{
  "name": "string",
  "phoneNumber": "string",
  "houseNumber": "string",
  "floorNumber": "string",
  "towerNumber": "string",
  "buildingName": "string",
  "address": "string",
  "landmarkArea": "string",
  "unitNumber": "string",
  "city": "string",
  "state": "string",
  "inPinCode": "string",
  "sgPostCode": "string"
}

Validations errors that will be thrown in order to validate address fields.

Properties

allOf

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppInteractiveBasicAddressValuePayload	false	none	A fields that represent address value. Some fields are available just for specific country.

and

Name	Type	Required	Restrictions	Description
anonymous	object	false	none	none
» inPinCode	string	false	none	Error message for validating pin code
» sgPostCode	string	false	none	Error message for validating pin code

WhatsAppInteractiveBasicAddressValuePayload

{
  "name": "string",
  "phoneNumber": "string",
  "houseNumber": "string",
  "floorNumber": "string",
  "towerNumber": "string",
  "buildingName": "string",
  "address": "string",
  "landmarkArea": "string",
  "unitNumber": "string",
  "city": "string",
  "state": "string"
}

A fields that represent address value. Some fields are available just for specific country.

Properties

Name	Type	Required	Restrictions	Description
name	string	false	none	Supported countries India, Singapore
phoneNumber	string	false	none	Supported countries India, Singapore
houseNumber	string	false	none	Supported countries India, Singapore
floorNumber	string	false	none	Supported countries India, Singapore
towerNumber	string	false	none	Supported countries India, Singapore
buildingName	string	false	none	Supported countries India, Singapore
address	string	false	none	Supported countries India, Singapore
landmarkArea	string	false	none	Supported countries India
unitNumber	string	false	none	Supported countries Singapore
city	string	false	none	Supported countries India, Singapore
state	string	false	none	Supported countries India

WhatsAppProfile

{
  "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
  "description": "tyntec WhatsApp Business API Demo",
  "email": "support@tyntec.com",
  "websites": [
    "https://www.tyntec.com",
    "https://api.tyntec.com/reference"
  ],
  "vertical": "Professional Services",
  "about": "Hey there! I am using WhatsApp."
}

The current profile of a WhatsApp number.

Properties

Name	Type	Required	Restrictions	Description
address	string	false	none	The address of the business
description	string	false	none	A brief introduction of the business
email	string	false	none	The contact mail address
websites	[string]	false	none	Websites of the business
vertical	string	false	none	The industry of the business
about	string	false	none	Text to display in the About section of your profile

Enumerated values

Property	Value
vertical	Automotive
vertical	Beauty, Spa and Salon
vertical	Clothing and Apparel
vertical	Education
vertical	Entertainment
vertical	Event Planning and Service
vertical	Finance and Banking
vertical	Food and Grocery
vertical	Public Service
vertical	Hotel and Lodging
vertical	Medical and Health
vertical	Non-profit
vertical	Professional Services
vertical	Shopping and Retail
vertical	Travel and Transportation
vertical	Restaurant
vertical	Other

WhatsAppMessageStatusUpdate

{
  "status": "read",
  "isTyping": true
}

A change in the message status of a previously sent WhatsApp message

Properties

Name	Type	Required	Restrictions	Description
status	string	false	none	WhatsApp message status
isTyping	boolean	false	none	Indicate if the "is typing..." message is shown to the end user

Enumerated values

Property	Value
status	read

WhatsAppProfileLogoLink

{
  "link": "https://pps.whatsapp.net/v/123123"
}

A link to the profile logo

Properties

Name	Type	Required	Restrictions	Description
link	string	true	none	The link to the profile logo

WhatsAppCommerceSettings

{
  "enabled": true
}

Properties

Name	Type	Required	Restrictions	Description
enabled	boolean	false	none	none

WhatsAppAccounts

[
  {
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "whatsAppAccountName": "Swagger Sample Account",
    "businessName": "Swagger Sample business",
    "templateNamespace": "c9468969-a3a3-4c17-95f7-1e8b2902ed74",
    "facebookBusinessManagerId": 1791147717848878,
    "accountStatus": {
      "messageOnBehalf": "PENDING"
    },
    "managedBy": {
      "accountName": "tynteccpaas"
    }
  }
]

A list of WhatsApp Business Accounts. Might be empty

Properties

Name	Type	Required	Restrictions	Description
anonymous	[WhatsAppAccount]	false	none	A list of WhatsApp Business Accounts. Might be empty

WhatsAppAccount

{
  "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
  "whatsAppAccountName": "Swagger Sample Account",
  "businessName": "Swagger Sample business",
  "templateNamespace": "c9468969-a3a3-4c17-95f7-1e8b2902ed74",
  "facebookBusinessManagerId": 1791147717848878,
  "accountStatus": {
    "messageOnBehalf": "PENDING"
  },
  "managedBy": {
    "accountName": "tynteccpaas"
  }
}

A WhatsApp Business Account

Properties

Name	Type	Required	Restrictions	Description
whatsAppAccountId	string(uuid)	true	none	The ID of the WhatsApp Business Account
whatsAppAccountName	string	false	none	The name of the WhatsApp Business Account
businessName	string	false	none	The name of the business owning the Facebook Business Manager
templateNamespace	string	false	none	A template namespace assigned to the WhatsApp Business Account. This is used internally and here stated for completeness.
facebookBusinessManagerId	number	false	none	The Facebook Business Manager ID provided by Facebook
whatsAppBusinessAccountId	string	false	none	The WhatsApp Business Account ID provided by WhatsApp
accountStatus	WhatsAppAccountStatus	false	none	Status information for the WhatsApp account
managedBy	CPaaSAccount	false	none	The account that can manage (edit, ...) the entity

WhatsAppPhoneNumbers

[
  {
    "phoneNumber": "49123456789",
    "displayPhoneNumber": "+49 123 45678",
    "verifiedName": "Swagger Sample",
    "qualityRating": "YELLOW",
    "status": "FLAGGED",
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "managedBy": {
      "accountName": "tyntecscpaas"
    },
    "messagingVia": {
      "accountName": "messagingcpaas"
    },
    "nameStatus": "APPROVED",
    "isOfficialBusinessAccount": false
  }
]

A list of phone numbers on WhatsApp. Might be empty

Properties

Name	Type	Required	Restrictions	Description
anonymous	[WhatsAppPhoneNumber]	false	none	A list of phone numbers on WhatsApp. Might be empty

WhatsAppPhoneNumber

{
  "phoneNumber": "49123456789",
  "displayPhoneNumber": "+49 123 45678",
  "verifiedName": "Swagger Sample",
  "qualityRating": "YELLOW",
  "status": "FLAGGED",
  "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
  "managedBy": {
    "accountName": "tyntecscpaas"
  },
  "messagingVia": {
    "accountName": "messagingcpaas"
  },
  "nameStatus": "APPROVED",
  "isOfficialBusinessAccount": false
}

A phone number assigned to a WhatsApp Business Account

Properties

Name	Type	Required	Restrictions	Description
phoneNumber	string	false	none	The phone number
displayPhoneNumber	string	false	none	The phone number as it is displayed in the app
verifiedName	string	false	none	The name shown next to the number. This name will be shown immediately for Official Business Accounts.
qualityRating	string	false	none	The current quality rating of the phone number. A RED rating will lead to the `flagged` status if the number keeps receiving negative feedback from users.
status	string	false	none	The status of the number
whatsAppAccountId	string(uuid)	false	none	The ID of the WhatsApp Business Account the number belongs to.
managedBy	CPaaSAccount	false	none	The account that can manage (edit, ...) the entity
messagingVia	CPaaSAccount	false	none	The account that must be used for messaging
messagingTier	string	false	none	Which messaging tier the number is currently on
qualityScore	QualityScore	false	none	The quality score provided by WhatsApp and calculated from user feedback on your messages
nameStatus	string	false	none	Status of Display Name approval by Meta
isOfficialBusinessAccount	boolean	false	none	True if this phone number is recognized as official business account by Meta (green checkmark badge)

Enumerated values

Property	Value
qualityRating	GREEN
qualityRating	RED
qualityRating	YELLOW
status	CONNECTED
status	PENDING
status	FLAGGED
status	RESTRICTED
status	OFFLINE
status	DISCONNECTED
messagingTier	TIER_NOT_SET
messagingTier	TIER_50
messagingTier	TIER_250
messagingTier	TIER_1K
messagingTier	TIER_10K
messagingTier	TIER_100K
messagingTier	UNLIMITED

CPaaSAccount

{
  "accountName": "someaccount"
}

The CPaaS account behind the API key

Properties

Name	Type	Required	Restrictions	Description
accountName	string	false	none	The name of the CPaaSAccount

WhatsAppTemplateRequest

{
  "name": "string",
  "category": "MARKETING",
  "localizations": [
    {
      "language": "en",
      "components": [
        {
          "type": "BODY",
          "text": "string"
        }
      ],
      "messageSendTimeToLiveSeconds": 60
    }
  ],
  "allowCategoryChange": false
}

A request for an additional WhatsApp template

Properties

Name	Type	Required	Restrictions	Description
name	string	true	none	The name of the template
category	TemplateCategory	true	none	The category of the template
localizations	[LocalizationRequest]	true	none	Localizations of the template
allowCategoryChange	boolean	false	none	If true, let Meta allow to change category

LocalizationRequest

{
  "language": "en",
  "components": [
    {
      "type": "BODY",
      "text": "string"
    }
  ],
  "messageSendTimeToLiveSeconds": 60
}

A request for a new localization of a template

Properties

Name	Type	Required	Restrictions	Description
language	LanguageCode	true	none	The supported language codes, according to Supported Languages
components	any	true	none	Components defining the template

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	NotificationTemplateRequest	false	none	A request for a standard template (notification) without rich media components

xor

Name	Type	Required	Restrictions	Description
» anonymous	RichMediaTemplateRequest	false	none	A rich media template definition. Must contain at least the body component

xor

Name	Type	Required	Restrictions	Description
» anonymous	CarouselTemplateRequest	false	none	A carousel template definition. Must contain text body and carousel component

continued

Name	Type	Required	Restrictions	Description
messageSendTimeToLiveSeconds	integer	false	none	If WhatsApp is unable to deliver a message to a user, we will continue attempting to deliver the message for a period of time known as a time-to-live. Newly created authentication templates have a default time-to-live of 10 minutes. To override the default time-to-live when creating an authentication template set this field to value between 60 and 600 seconds. Additionally, set -1 to set time-to-live to message default value. This will set time-to-live to 24 hours (or 30 days for On-Premises API).

TemplatePatchRequest

{
  "category": "MARKETING",
  "components": [
    {
      "type": "BODY",
      "text": "string"
    }
  ]
}

A request to edit an existing template

Properties

Name	Type	Required	Restrictions	Description
category	TemplateCategory	false	none	The category of the template
components	any	false	none	Components defining the desired change in templates definition

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	NotificationTemplateRequest	false	none	A request for a standard template (notification) without rich media components

xor

Name	Type	Required	Restrictions	Description
» anonymous	RichMediaTemplateRequest	false	none	A rich media template definition. Must contain at least the body component

xor

Name	Type	Required	Restrictions	Description
» anonymous	CarouselTemplateRequest	false	none	A carousel template definition. Must contain text body and carousel component

NotificationTemplateRequest

[
  {
    "type": "BODY",
    "text": "string"
  }
]

A request for a standard template (notification) without rich media components

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The template component type. Always BODY
text	string	true	none	Template text (1--1024 chars)

Enumerated values

Property	Value
type	BODY

RichMediaTemplateRequest

[
  {
    "type": "HEADER",
    "format": "TEXT",
    "text": "Hi {{1}}",
    "example": {
      "text": "John Doe"
    }
  }
]

A rich media template definition. Must contain at least the body component

Properties

anyOf

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateHeaderComponentRequest	false	none	A header component of a template

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateBodyComponentRequest	false	none	A body component of a template

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateFooterComponentRequest	false	none	A footer component of a template

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateButtonComponentRequest	false	none	A button component of a template

CarouselTemplateRequest

[
  {
    "type": "BODY",
    "text": "Some bubble text"
  },
  {
    "type": "CAROUSEL",
    "cards": [
      {
        "components": [
          {
            "type": "HEADER",
            "format": "IMAGE",
            "example": {
              "url": "image example url card1"
            }
          },
          {
            "type": "BODY",
            "text": "Some body card1 text"
          },
          {
            "type": "BUTTONS",
            "buttons": [
              {
                "type": "QUICK_REPLY",
                "text": "Send more like this card1"
              },
              {
                "type": "URL",
                "text": "Buy now card1",
                "url": "some url"
              }
            ]
          }
        ]
      },
      {
        "components": [
          {
            "type": "HEADER",
            "format": "IMAGE",
            "example": {
              "url": "image example url card2"
            }
          },
          {
            "type": "BODY",
            "text": "Some body card2 text"
          },
          {
            "type": "BUTTONS",
            "buttons": [
              {
                "type": "QUICK_REPLY",
                "text": "Send more like this card2"
              },
              {
                "type": "URL",
                "text": "Buy now card2",
                "url": "some url"
              }
            ]
          }
        ]
      }
    ]
  }
]

A carousel template definition. Must contain text body and carousel component

Properties

anyOf

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateBodyComponentRequest	false	none	A body component of a template

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateCarouselComponentRequest	false	none	A carousel component of a template

WhatsAppTemplateHeaderComponentRequest

{
  "type": "HEADER",
  "format": "TEXT",
  "text": "Hi {{1}}",
  "example": {
    "text": "John Doe"
  }
}

A header component of a template

Properties

oneOf

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateTextHeaderComponentRequest	false	none	A text header component of a template

xor

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateMediaHeaderComponentRequest	false	none	A media header component of a template

xor

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateLocationHeaderComponentRequest	false	none	A location header component of a template

WhatsAppTemplateTextHeaderComponentRequest

{
  "type": "HEADER",
  "format": "TEXT",
  "text": "Hi {{1}}",
  "example": {
    "text": "John Doe"
  }
}

A text header component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component. Always HEADER
format	string	true	none	What kind of header
text	string	true	none	The text that should be displayed as the header. Can contain 1 variable
example	WhatsAppTemplateTextHeaderComponentRequestExample	true	none	An example of the header text

Enumerated values

Property	Value
type	HEADER
format	TEXT

WhatsAppTemplateTextHeaderComponentRequestExample

{
  "text": "John Doe"
}

An example of the header text

Properties

Name	Type	Required	Restrictions	Description
text	string	false	none	An example text

WhatsAppTemplateLocationHeaderComponentRequest

{
  "type": "HEADER",
  "format": "LOCATION"
}

A location header component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component. Always HEADER
format	string	true	none	What kind of header

Enumerated values

Property	Value
type	HEADER
format	LOCATION

WhatsAppTemplateMediaHeaderComponentRequest

{
  "type": "HEADER",
  "format": "IMAGE",
  "example": {
    "url": "https://www.my.com/image.jpg"
  }
}

A media header component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component. Always HEADER
format	string	true	none	What kind of header
example	WhatsAppTemplateMediaHeaderComponentRequestExample	true	none	An example of a media

Enumerated values

Property	Value
type	HEADER
format	IMAGE
format	DOCUMENT
format	VIDEO

WhatsAppTemplateMediaHeaderComponentRequestExample

{
  "url": "https://www.my.com/image.jpg"
}

An example of a media

Properties

Name	Type	Required	Restrictions	Description
url	string	false	none	The URL of the example media file

WhatsAppTemplateBodyComponentRequest

{
  "type": "BODY",
  "text": "Hi {{1}}, your order {{2}} is shipped",
  "example": {
    "texts": [
      "John Doe",
      123
    ]
  }
}

A body component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component. Always BODY
text	string	false	none	The specification of the body text (1--1024 chars). Mandatory for all non-authentication templates
addSecurityRecommendation	boolean	false	none	Only used for AUTHENTICATION templates. Adds security recommendation to the default OTP text.
example	WhatsAppTemplateBodyComponentRequestExample	false	none	Examples of body parameters. All parameters of the body must have an example

Enumerated values

Property	Value
type	BODY

WhatsAppTemplateBodyComponentRequestExample

{
  "texts": [
    "John Doe",
    "Order ID 123"
  ]
}

Examples of body parameters. All parameters of the body must have an example

Properties

Name	Type	Required	Restrictions	Description
texts	[string]	true	none	Examples of body parameters

WhatsAppTemplateFooterComponentRequest

{
  "type": "FOOTER",
  "text": "The specification team",
  "codeExpirationMinutes": 0
}

A footer component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component
text	string	false	none	The specification of the footer text (1--60 chars). Mandatory for all non-authentication templates
codeExpirationMinutes	integer	false	none	Only used in AUTHENTICATION templates. Adds an expiration note to the default OTP text.

Enumerated values

Property	Value
type	FOOTER

WhatsAppTemplateButtonComponentRequest

{
  "type": "BUTTONS",
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "I liked it!"
    }
  ]
}

A button component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component
buttons	any	true	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppQuickReplyButtonsRequest	false	none	Quick Reply buttons

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppCallToActionButtonsRequest	false	none	Call to action buttons. At most one of each button type can be used.

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppOtpButtonsRequest	false	none	OTP buttons

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppFlowButtonsRequest	false	none	Flows buttons

Enumerated values

Property	Value
type	BUTTONS

WhatsAppQuickReplyButtonsRequest

[
  {
    "type": "QUICK_REPLY",
    "text": "I liked it!"
  }
]

Quick Reply buttons

Properties

Name	Type	Required	Restrictions	Description
anonymous	[WhatsAppQuickReplyButton]	false	none	Quick Reply buttons

WhatsAppQuickReplyButton

{
  "type": "QUICK_REPLY",
  "text": "I liked it!"
}

A quick reply button, when clicked the caption and the dynamic payload are returned.

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of this button
text	string	true	none	The caption of the button

Enumerated values

Property	Value
type	QUICK_REPLY

WhatsAppOtpButtonsRequest

[
  {
    "type": "OTP",
    "otpType": "COPY_CODE",
    "text": "Copy code."
  }
]

OTP buttons

Properties

anyOf

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppCopyCodeOtpButton	false	none	A copy code button. When clicked, the code is copied to handsets clipboard.

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppOneTapOtpButton	false	none	A one-tap otp button. Only works for android at the moment, see https://developers.facebook.com/docs/whatsapp/business-management-api/authentication-templates#handshake

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppZeroTapOtpButton	false	none	A zero-tap otp button. Only works for android at the moment, see https://developers.facebook.com/docs/whatsapp/business-management-api/authentication-templates#handshake

WhatsAppCopyCodeOtpButton

{
  "type": "OTP",
  "otpType": "COPY_CODE",
  "text": "Copy code."
}

A copy code button. When clicked, the code is copied to handsets clipboard.

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of this button, 'OTP'
otpType	string	true	none	The subtype of this button, 'COPY_CODE'
text	string	true	none	The caption of the copy code button.

Enumerated values

Property	Value
type	OTP
otpType	COPY_CODE

WhatsAppOneTapOtpButton

{
  "type": "OTP",
  "otpType": "ONE_TAP",
  "text": "Copy code.",
  "autofillText": "Autofill",
  "packageName": "string",
  "signatureHash": "string"
}

A one-tap otp button. Only works for android at the moment, see https://developers.facebook.com/docs/whatsapp/business-management-api/authentication-templates#handshake

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of this button, 'OTP'
otpType	string	true	none	The subtype of this button, 'ONE_TAP'
text	string	true	none	The caption of the fallback copy code button, if one-tap is not available.
autofillText	string	true	none	The caption of the autofill button.
packageName	string	true	none	Your android app's package name.
signatureHash	string	true	none	Your app signing key hash.

Enumerated values

Property	Value
type	OTP
otpType	ONE_TAP

WhatsAppZeroTapOtpButton

{
  "type": "OTP",
  "otpType": "ZERO_TAP",
  "text": "Copy code.",
  "autofillText": "Autofill",
  "packageName": "string",
  "signatureHash": "string",
  "zeroTapTermsAccepted": true
}

A zero-tap otp button. Only works for android at the moment, see https://developers.facebook.com/docs/whatsapp/business-management-api/authentication-templates#handshake

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of this button, 'OTP'
otpType	string	true	none	The subtype of this button, 'ZERO_TAP'
text	string	false	none	The caption of the fallback copy code button, if zero-tap is not available.
autofillText	string	false	none	The caption of the autofill button.
packageName	string	true	none	Your android app's package name.
signatureHash	string	true	none	Your app signing key hash.
zeroTapTermsAccepted	boolean	true	none	Set to true to indicate that you understand and accept zero-tap authentication policy. If set to false, the template will not be created as you need to accept zero-tap terms before creating zero-tap enabled message templates.

Enumerated values

Property	Value
type	OTP
otpType	ZERO_TAP

WhatsAppCallToActionButtonsRequest

[
  {
    "type": "URL",
    "text": "Your invoice",
    "url": "https://www.myservice.com/invoices/{{1}}",
    "example": {
      "url": "https://www.myservice.com/invoices/9424a5c5-9089-4142-9cd2-0365383ce387.pdf"
    }
  }
]

Call to action buttons. At most one of each button type can be used.

Properties

anyOf

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppURLButton	false	none	A call to action button that opens the specified URL when clicked

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppPhoneNumberButton	false	none	A call to action button that initiates a call when clicked

WhatsAppURLButton

{
  "type": "URL",
  "text": "Your invoice",
  "url": "https://www.myservice.com/invoices/{{1}}",
  "example": {
    "url": "https://www.myservice.com/invoices/9424a5c5-9089-4142-9cd2-0365383ce387.pdf"
  }
}

A call to action button that opens the specified URL when clicked

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of this button
text	string	true	none	The caption of the button
url	string	false	none	The URL that will be openend when clicking on the button. Can contain 1 parameter at the end.
example	WhatsAppURLButtonExample	true	none	An example of a dynamic URL button.

Enumerated values

Property	Value
type	URL

WhatsAppURLButtonExample

{
  "url": "https://www.myservice.com/invoices/9424a5c5-9089-4142-9cd2-0365383ce387.pdf"
}

An example of a dynamic URL button.

Properties

Name	Type	Required	Restrictions	Description
url	string	false	none	An example of a dynamic URL button. Must start with the same base url as the url button

WhatsAppPhoneNumberButton

{
  "type": "PHONE_NUMBER",
  "text": "Call us",
  "phoneNumber": "+4923147790813"
}

A call to action button that initiates a call when clicked

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of this button
text	string	true	none	The caption for this button
phoneNumber	string	false	none	The phone number that will be called when clicking on the button.

Enumerated values

Property	Value
type	PHONE_NUMBER

WhatsAppFlowButtonsRequest

[
  {
    "type": "FLOW",
    "text": "Click for the flow",
    "flowId": 1234567890123456,
    "flowAction": "navigate",
    "navigateScreen": "details"
  }
]

Flows buttons

Properties

None

WhatsAppFlowButton

{
  "type": "FLOW",
  "text": "Click for the flow",
  "flowId": 1234567890123456,
  "flowAction": "navigate",
  "navigateScreen": "details"
}

A flow button that opens the specified flow defined under flowId in Meta's business manager

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of this button. Always `FLOW`
text	string	true	none	The caption of the button
flowId	string	true	none	The unique ID of a Flow from Meta's Business manager
flowAction	string	true	none	Possible values are `navigate` and `data_exchange`. Default value is `navigate`. Use navigate to predefine the first screen as part of the message. Use data_exchange for advanced use-cases where the first screen is provided by your endpoint.
navigateScreen	string	false	none	Required if `flowAction is navigate`. The unique ID of the Screen in the Flow.

Enumerated values

Property	Value
type	FLOW

WhatsAppTemplateCarouselComponentRequest

{
  "type": "CAROUSEL",
  "cards": [
    {
      "components": [
        {
          "type": "HEADER",
          "format": "IMAGE",
          "example": {
            "url": "https://www.my.com/image.jpg"
          }
        },
        {
          "type": "HEADER",
          "format": "IMAGE",
          "example": {
            "url": "https://www.my.com/image.jpg"
          }
        },
        {
          "type": "HEADER",
          "format": "IMAGE",
          "example": {
            "url": "https://www.my.com/image.jpg"
          }
        }
      ]
    }
  ]
}

A carousel component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component
cards	WhatsAppTemplateCards	true	none	Carousel cards definition. Must contain at least one card component, maximum 10.

Enumerated values

Property	Value
type	CAROUSEL

WhatsAppTemplateCards

[
  {
    "components": [
      {
        "type": "HEADER",
        "format": "IMAGE",
        "example": {
          "url": "https://www.my.com/image.jpg"
        }
      },
      {
        "type": "HEADER",
        "format": "IMAGE",
        "example": {
          "url": "https://www.my.com/image.jpg"
        }
      },
      {
        "type": "HEADER",
        "format": "IMAGE",
        "example": {
          "url": "https://www.my.com/image.jpg"
        }
      }
    ]
  }
]

Carousel cards definition. Must contain at least one card component, maximum 10.

Properties

None

WhatsAppTemplateCardComponent

{
  "components": [
    {
      "type": "HEADER",
      "format": "IMAGE",
      "example": {
        "url": "https://www.my.com/image.jpg"
      }
    },
    {
      "type": "HEADER",
      "format": "IMAGE",
      "example": {
        "url": "https://www.my.com/image.jpg"
      }
    },
    {
      "type": "HEADER",
      "format": "IMAGE",
      "example": {
        "url": "https://www.my.com/image.jpg"
      }
    }
  ]
}

A template card object. Must have media header (image or video), text body, and buttons components. Footer component is not allowed. Minimum one button, maximum two are allowed. Buttons can be the same or a mix of type quickly_reply, url or phone_numbers are allowed. Media header format and button types must be the same across all cards that make up a carousel template.

Properties

Name	Type	Required	Restrictions	Description
components	CarouselCardComponents	true	none	Components defining the carousel card.

CarouselCardComponents

[
  {
    "type": "HEADER",
    "format": "IMAGE",
    "example": {
      "url": "https://www.my.com/image.jpg"
    }
  },
  {
    "type": "HEADER",
    "format": "IMAGE",
    "example": {
      "url": "https://www.my.com/image.jpg"
    }
  },
  {
    "type": "HEADER",
    "format": "IMAGE",
    "example": {
      "url": "https://www.my.com/image.jpg"
    }
  }
]

A carousel card components definition. Must have media header (image or video), text body, and buttons components. Footer component is not allowed.

Properties

anyOf

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateMediaHeaderComponentRequest	false	none	A media header component of a template

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateBodyComponentRequest	false	none	A body component of a template

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppCarouselTemplateButtonComponentRequest	false	none	A button component of a carousel template. Allowed buttons are quick_reply, url or phone_numbers. Must have at least one button, maximum two.

WhatsAppCarouselTemplateButtonComponentRequest

{
  "type": "BUTTONS",
  "buttons": {
    "type": "QUICK_REPLY",
    "text": "I liked it!"
  }
}

A button component of a carousel template. Allowed buttons are quick_reply, url or phone_numbers. Must have at least one button, maximum two.

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component
buttons	array	true	none	none

anyOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppQuickReplyButton	false	none	A quick reply button, when clicked the caption and the dynamic payload are returned.

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppURLButton	false	none	A call to action button that opens the specified URL when clicked

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppPhoneNumberButton	false	none	A call to action button that initiates a call when clicked

Enumerated values

Property	Value
type	BUTTONS

WhatsAppTemplates

[
  {
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "templateName": "swagger_test",
    "category": "MARKETING",
    "localizations": [
      {
        "status": "REJECTED",
        "rejectionReason": "For this example",
        "language": "en",
        "components": [
          {
            "type": "BODY",
            "text": "Hello {{1}}! How is going?"
          },
          {
            "type": "FOOTER",
            "text": "Your specification team!"
          }
        ]
      }
    ]
  }
]

A list of WhatsApp templates

Properties

Name	Type	Required	Restrictions	Description
anonymous	[WhatsAppTemplateResponse]	false	none	A list of WhatsApp templates

WhatsAppTemplateResponse

{
  "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
  "templateName": "swagger_test",
  "category": "MARKETING",
  "localizations": [
    {
      "status": "REJECTED",
      "rejectionReason": "For this example",
      "language": "en",
      "components": [
        {
          "type": "BODY",
          "text": "Hello {{1}}! How is going?"
        },
        {
          "type": "FOOTER",
          "text": "Your specification team!"
        }
      ]
    }
  ]
}

A WhatsApp template

Properties

Name	Type	Required	Restrictions	Description
whatsAppAccountId	string(uuid)	false	none	The ID of the WhatsApp Business Account the template belongs to.
templateName	string	false	none	The name of the template
templateId	string	false	none	The ID of the template
category	TemplateCategory	false	none	The category of the template
localízations	[LocalizationResponse]	false	none	The list of localizations of this template

LocalizationResponse

{
  "status": "DELETED",
  "rejectionReason": "not yet",
  "language": "en",
  "components": [
    {
      "type": "BODY",
      "text": "Hello {{1}}! How is going?"
    }
  ],
  "createdAt": "2020-02-15T23:28:34.442Z",
  "lastUpdated": "2020-02-15T25:28:34.442Z",
  "expiresAt": "2020-03-15T23:28:34.442Z",
  "qualityScore": {
    "score": "RED",
    "reasons": [
      "Users are choosing \"didn't sign up\" as a reason for blocking this phone number. Businesses must obtain opt-in before sending notifications. Please review your opt-in flow(s) and see our Business Policy for more detail."
    ]
  },
  "messageSendTimeToLiveSeconds": 120
}

A localization of a template

Properties

Name	Type	Required	Restrictions	Description
status	string	true	none	The status of the localization.
rejectionReason	string	false	none	The descriptive text in the case the status is REJECTED
language	LanguageCode	true	none	The supported language codes, according to Supported Languages
components	[anyOf]	true	none	A set of components defining a template

anyOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateHeaderComponentResponse	false	none	A header component of a template

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateBodyComponentResponse	false	none	A body component of a template

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateFooterComponentResponse	false	none	A footer component of a template

continued

Name	Type	Required	Restrictions	Description
createdAt	string(date-time)	true	none	At which point in time the template was created
lastUpdated	string(date-time)	true	none	At which point in time the last update happened
expiresAt	string(date-time)	false	none	When the localization expires. Only present when a template was deleted.
qualityScore	QualityScore	false	none	The quality score provided by WhatsApp and calculated from user feedback on your messages
messageSendTimeToLiveSeconds	integer	false	none	If WhatsApp is unable to deliver a message to a user, we will continue attempting to deliver the message for a period of time known as a time-to-live. Newly created authentication templates have a default time-to-live of 10 minutes. Possible values for an authentication template is value between 60 and 600 seconds. Additionally, -1 is set time-to-live for message default value (24 hours Cloud API or 30 days for On-Premises API).

Enumerated values

Property	Value
status	REQUESTED
status	SUBMIT_FAILED
status	PENDING
status	APPROVED
status	REJECTED
status	DELETION_PENDING
status	DELETED
status	SUBMITTED

WhatsAppTemplateHeaderComponentResponse

{
  "type": "HEADER",
  "format": "IMAGE",
  "text": "Hi {{1}}!"
}

A header component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	A component type
format	string	true	none	What kind of header
text	string	false	none	The textual part in the case the format is TEXT

Enumerated values

Property	Value
type	HEADER
format	IMAGE
format	TEXT
format	DOCUMENT
format	VIDEO

WhatsAppTemplateBodyComponentResponse

{
  "type": "BODY",
  "text": "Hi {{1}}! Enjoy the spec!"
}

A body component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	A component type
text	string	true	none	The specification of the body text

Enumerated values

Property	Value
type	BODY

WhatsAppTemplateFooterComponentResponse

{
  "type": "FOOTER",
  "text": "The specification team"
}

A footer component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	A component type
text	string	false	none	The specification of the footer text

Enumerated values

Property	Value
type	FOOTER

TemplateCategory

"MARKETING"

The category of the template

Properties

Name	Type	Required	Restrictions	Description
anonymous	string	false	none	The category of the template

Enumerated values

Property	Value
anonymous	MARKETING
anonymous	UTILITY
anonymous	AUTHENTICATION

LanguageCode

"en"

The supported language codes, according to Supported Languages

Properties

Name	Type	Required	Restrictions	Description
anonymous	string	false	none	The supported language codes, according to Supported Languages

Enumerated values

Property	Value
anonymous	af
anonymous	ar
anonymous	az
anonymous	bg
anonymous	bn
anonymous	ca
anonymous	cs
anonymous	da
anonymous	de
anonymous	el
anonymous	en
anonymous	en_GB
anonymous	en_US
anonymous	es
anonymous	es_AR
anonymous	es_ES
anonymous	es_MX
anonymous	et
anonymous	fa
anonymous	fi
anonymous	fil
anonymous	fr
anonymous	ga
anonymous	gu
anonymous	ha
anonymous	he
anonymous	hi
anonymous	hr
anonymous	hu
anonymous	ID
anonymous	it
anonymous	ja
anonymous	ka
anonymous	kk
anonymous	kn
anonymous	ko
anonymous	ky_KG
anonymous	lo
anonymous	lt
anonymous	lv
anonymous	mk
anonymous	ml
anonymous	mr
anonymous	ms
anonymous	nb
anonymous	nl
anonymous	pa
anonymous	pl
anonymous	pt_BR
anonymous	pt_PT
anonymous	ro
anonymous	ru
anonymous	rw_RW
anonymous	sk
anonymous	sl
anonymous	sq
anonymous	sr
anonymous	sv
anonymous	sw
anonymous	ta
anonymous	te
anonymous	th
anonymous	tr
anonymous	uk
anonymous	ur
anonymous	uz
anonymous	vi
anonymous	zh_CN
anonymous	zh_HK
anonymous	zh_TW
anonymous	zu

WhatsAppAccountStatus

{
  "messageOnBehalf": "APPROVED"
}

Status information for the WhatsApp account

Properties

Name	Type	Required	Restrictions	Description
messageOnBehalf	string	false	none	Indicates the status of a message on behalf request

Enumerated values

Property	Value
messageOnBehalf	PENDING
messageOnBehalf	APPROVED
messageOnBehalf	DENIED

PaginationLinkRelation

"first"

What kind of relation is this link.

The relations are defined as follows:

first – The first page in the resource list pagination
previous – The preceding page in the resource list pagination
current – The current page in the resource list pagination
next – The following page in the resource list pagination
last – The last page in the resource list pagination

Properties

Name	Type	Required	Restrictions	Description
anonymous	string	false	none	What kind of relation is this link. The relations are defined as follows: - `first` – The first page in the resource list pagination - `previous` – The preceding page in the resource list pagination - `current` – The current page in the resource list pagination - `next` – The following page in the resource list pagination - `last` – The last page in the resource list pagination

Enumerated values

Property	Value
anonymous	first
anonymous	previous
anonymous	current
anonymous	next
anonymous	last

WhatsAppChannelResponse

{
  "channel": "whatsapp",
  "scopes": [
    "messages:read",
    "profile:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "12341234"
  },
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
id	object	false	none	The definition of the Phone Number Id
» phoneNumber	string	false	none	none

WhatsAppChannelResponses

[
  {
    "channel": "whatsapp",
    "scopes": [
      "messages:read",
      "profile:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "12341234"
    },
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

Properties

Name	Type	Required	Restrictions	Description
id	object	false	none	The definition of the Phone Number Id
» phoneNumber	string	false	none	none

ChannelCallback

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

A configuration of callbacks to your system

Properties

Name	Type	Required	Restrictions	Description
callbackVersion	string	false	none	The event version to be used.
inboundMessageUrl	string	false	none	A webhook for events related to inbound messages
messageStatusUrl	string	false	none	A webhook for events related to message status changes
eventFilter	[string]	false	none	A list of status events to listen to. If empty, all events are submitted.

Enumerated values

Property	Value
callbackVersion	2.11
callbackVersion	2.12
callbackVersion	2.13

QualityScore

{
  "score": "RED",
  "reasons": [
    "Users are choosing \"didn't sign up\" as a reason for blocking this phone number. Businesses must obtain opt-in before sending notifications. Please review your opt-in flow(s) and see our Business Policy for more detail."
  ]
}

The quality score provided by WhatsApp and calculated from user feedback on your messages

Properties

Name	Type	Required	Restrictions	Description
score	string	true	none	The current scoring
reasons	[string]	false	none	A textual description of why the quality score is set to the value. Only present when the score is YELLOW or RED

Enumerated values

Property	Value
score	unknown
score	GREEN
score	YELLOW
score	RED

AnalyticsParameters

{
  "start": "2025-07-15T00:00:00Z",
  "end": "2025-07-16T00:00:00Z",
  "granularity": "MONTHLY",
  "phoneNumbers": [
    "49123456789",
    "15559876543"
  ],
  "countryCodes": [
    "DE",
    "US"
  ],
  "pricingCategories": [
    "AUTHENTICATION",
    "SERVICE"
  ],
  "pricingTypes": [
    "REGULAR"
  ],
  "metricTypes": [
    "VOLUME"
  ],
  "dimensions": [
    "COUNTRY",
    "TIER"
  ]
}

Information about how the returned data should be filtered and/or grouped

Properties

Name	Type	Required	Restrictions	Description
start	string(date-time)	true	none	Starting timestamp in ISO 8601 representation
end	string(date-time)	true	none	Ending timestamp in ISO 8601 representation
granularity	string	true	none	Size of aggregated buckets in time dimension
phoneNumbers	[string]	false	none	List of phone numbers for which analytics should be retrieved (all numbers if not provided)
countryCodes	[string]	false	none	List of destination countries for which analytics should be retrieved (all countries if not provided)
pricingCategories	[string]	false	none	list of pricing categories for which analytics should be retrieved (all categories if not provided)
pricingTypes	[string]	false	none	list of pricing types for which analytics should be retrieved (all types if not provided)
metricTypes	[string]	false	none	list of metric types for which analytics should be retrieved (all types if not provided)
dimensions	[string]	false	none	list of breakdowns that should be applied (no breakdowns if not provided)

Enumerated values

Property	Value
granularity	MONTHLY
granularity	DAILY
granularity	HALF_HOUR
pricingCategories	AUTHENTICATION
pricingCategories	AUTHENTICATION_INTERNATIONAL
pricingCategories	MARKETING
pricingCategories	MARKETING_LITE
pricingCategories	SERVICE
pricingCategories	UTILITY
pricingTypes	REGULAR
pricingTypes	FREE_CUSTOMER_SERVICE
pricingTypes	FREE_ENTRY_POINT
metricTypes	COST
metricTypes	VOLUME
dimensions	COUNTRY
dimensions	PHONE
dimensions	PRICING_CATEGORY
dimensions	PRICING_TYPE
dimensions	TIER

AnalyticsDatapoints

[
  {
    "start": "2025-07-15T00:00:00Z",
    "end": "2025-07-16T00:00:00Z",
    "phoneNumber": 4912349876543,
    "country": "DE",
    "tier": "0:750000",
    "pricingType": "REGULAR",
    "pricingCategory": "AUTHENTICATION",
    "volume": 124,
    "cost": 12.77
  }
]

List of analytics datapoints

Properties

Name	Type	Required	Restrictions	Description
start	string(date-time)	false	none	Start timestamp of this datapoint in ISO 8601 representation
end	string(date-time)	false	none	End timestamp of this datapoint in ISO 8601 representation
phoneNumber	string	false	none	Phone number this datapoint is referring to
country	string	false	none	Destination country this datapoint is referring to
tier	string	false	none	Pricing tier this datapoint is referring to
pricingType	string	false	none	Pricing type this datapoint is referring to
pricingCategory	string	false	none	Pricing category this datapoint is referring to
volume	integer	false	none	Count of messages in this datapoint
cost	number(float)	false	none	Cost of messages in this datapoint

WhatsAppFlows

[
  {
    "id": 12345678901234,
    "name": "Flow test",
    "status": "DRAFT",
    "categories": [
      "OTHER"
    ],
    "validationErrors": []
  }
]

A list of WhatsApp flows

Properties

Name	Type	Required	Restrictions	Description
anonymous	[WhatsAppBasicFlow]	false	none	A list of WhatsApp flows

WhatsAppBasicFlow

{
  "id": 12345678901234,
  "name": "Flow test",
  "status": "DRAFT",
  "categories": [
    "OTHER"
  ],
  "validationErrors": []
}

A WhatsApp basic flow info

Properties

Name	Type	Required	Restrictions	Description
id	string	false	none	The ID of the WhatsApp Flow.
name	string	false	none	The name of the flow
status	string	false	none	Status of the flow
categories	[anyOf]	false	none	A list of Flow categories. Flow must have at least one category
validationErrors	[FlowValidationError]	false	none	The list of flow validation errors. List is empty if the flow has no errors.

Enumerated values

Property	Value
status	DRAFT
status	DEPRECATED
status	PUBLISHED

WhatsAppFlowDetail

{
  "id": 1234567890123456,
  "name": "Test flow",
  "status": "DRAFT",
  "categories": [
    "SIGN_UP",
    "OTHER"
  ],
  "validationErrors": {
    "error": "INVALID_PROPERTY",
    "errorType": "JSON_SCHEMA_ERROR",
    "message": "The property 'initial-text' cannot be specified",
    "lineStart": 46,
    "lineEnd": 46,
    "columnStart": 17,
    "columnEnd": 30
  },
  "jsonVersion": 3,
  "dataApiVersion": 3,
  "endpointUri": "Test flow",
  "preview": {
    "previewUrl": "https://previewLink.com/flows/1234567890123/preview/?token=bf747eb7",
    "expiresAt": "2024-02-21T15:15:32+0000"
  }
}

A WhatsApp flow detail info

Properties

Name	Type	Required	Restrictions	Description
id	string	false	none	The ID of the WhatsApp Flow.
name	string	false	none	The name of the flow
status	string	false	none	Status of the flow
categories	[anyOf]	false	none	A list of Flow categories. Flow must have at least one category
validationErrors	[FlowValidationError]	false	none	The list of flow validation errors. List is empty if the flow has no errors.
jsonVersion	string	false	none	The version specified by the developer in the Flow JSON asset uploaded.
dataApiVersion	string	false	none	The version of the Data API specified by the developer in the Flow JSON asset uploaded. Only for Flows with an Endpoint.
endpointUri	string	false	none	The URL of the WA Flow Endpoint specified by the developer via API or in the Builder UI.
preview	WhatsAppFlowPreview	false	none	A WhatsApp flow preview link to visualize the flow and its expiry time.

Enumerated values

Property	Value
status	DRAFT
status	DEPRECATED
status	PUBLISHED

FlowValidationError

{
  "error": "INVALID_PROPERTY",
  "errorType": "JSON_SCHEMA_ERROR",
  "message": "The property 'initial-text' cannot be specified",
  "lineStart": 46,
  "lineEnd": 46,
  "columnStart": 17,
  "columnEnd": 30
}

A validation error of a flow

Properties

Name	Type	Required	Restrictions	Description
error	string	false	none	Error name of the flow
errorType	string	false	none	Type of the error
message	string	false	none	Error message
lineStart	string	false	none	The line where error starts, in json flow
lineEnd	string	false	none	The line where error ends, in json flow
columnStart	string	false	none	The column where error starts, in json flow
columnEnd	string	false	none	The column where error ends, in json flow

FlowCategory

"SIGN_UP"

Flow's category

Properties

Name	Type	Required	Restrictions	Description
anonymous	string	false	none	Flow's category

Enumerated values

Property	Value
anonymous	SIGN_UP
anonymous	SIGN_IN
anonymous	APPOINTMENT_BOOKING
anonymous	LEAD_GENERATION
anonymous	CONTACT_US
anonymous	CUSTOMER_SUPPORT
anonymous	SURVEY
anonymous	OTHER

WhatsAppFlowPreview

{
  "previewUrl": "https://previewLink.com/flows/1234567890123/preview/?token=bf747eb7",
  "expiresAt": "2024-02-21T15:15:32+0000"
}

A WhatsApp flow preview link to visualize the flow and its expiry time.

Properties

Name	Type	Required	Restrictions	Description
previewUrl	string	false	none	Link for the preview page. This link is public, but it will expire in 30 days, or if you call the API with invalidate=true which will generate a new link.
expiresAt	string	false	none	Time when the link will expire and the developer needs to call the API again to get a new link (30 days from link creation).

CreateFlow

{
  "flowId": 1234567890123456
}

Create flow response

Properties

Name	Type	Required	Restrictions	Description
flowId	string	false	none	The ID of the WhatsApp Flow.

WhatsAppFlowAssets

[
  {
    "name": "flow.json",
    "assetType": "FLOW_JSON",
    "downloadUrl": "https://scontent.xx.fbcdn.net/m1/v/test"
  }
]

A list of Flow assets

Properties

Name	Type	Required	Restrictions	Description
anonymous	[WhatsFlowAsset]	false	none	A list of Flow assets

WhatsFlowAsset

{
  "name": "flow.json",
  "assetType": "FLOW_JSON",
  "downloadUrl": "https://scontent.xx.fbcdn.net/m1/v/test"
}

A WhatsApp basic flow info

Properties

Name	Type	Required	Restrictions	Description
name	string	false	none	Asset name
assetType	string	false	none	Asset type. Always FLOW_JSON
downloadUrl	string	false	none	The url to download json asset

Viber

Version: v3.2

Specification Release Notes Other versions

The Conversations API allows you to easily send messages to your customers via Viber.

Channel specific pre-conditions

Viber : A Viber Service id is required in order to use this channel. Please request access here

Viber defines different rate types and capabilities. The rate types limit the possible content combinations.

The following content / rate type combinations are valid

Rate Type	Text	Image	File	Video	Video & Text	Video & Text & Button	Text & Button	Text & Button & Image
Transaction	✔	❌	❌	❌	❌	❌	❌	❌
Promotion	✔	✔	✔	✔	✔	✔	✔	✔
Session	✔	✔	✔	✔	✔	✔	✔	✔

The rate types have as well consequences on the charging applied by viber per message.

Base URLs

https://api.tyntec.com/conversations/v3

Messaging

In this section we guide you on how to send messages, get information about the status and the events happening during the delivery.

Send a message

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/messages \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/messages HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "to": "+123234234",
  "from": "545345345",
  "channel": "viber",
  "messagePurpose": "promotion",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/messages',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/messages',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/messages', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/messages', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/messages");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/messages", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /messages

Send messages via this path.

Body parameter

{
  "to": "+123234234",
  "from": "545345345",
  "channel": "viber",
  "messagePurpose": "promotion",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}

Parameters

Name	In	Type	Required	Description
body	body	MessageRequest	true	The message you would like to send

Example responses

202 Response

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
202	Accepted	The response after the server has accepted the request	MessageResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Send a bulk message

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/bulks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/bulks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "to": "+1233423454",
  "from": "+1233423454",
  "messagePurpose": "promotion",
  "rateType": "promotion",
  "channel": "viber",
  "messages": [
    {
      "contentType": "text",
      "text": "string"
    },
    {
      "contentType": "text",
      "text": "string"
    }
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/bulks',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/bulks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/bulks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/bulks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/bulks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/bulks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /bulks

Send bulk messages. Bulk messages are defined as ordered messages to one receiver.

Body parameter

{
  "to": "+1233423454",
  "from": "+1233423454",
  "messagePurpose": "promotion",
  "rateType": "promotion",
  "channel": "viber",
  "messages": [
    {
      "contentType": "text",
      "text": "string"
    },
    {
      "contentType": "text",
      "text": "string"
    }
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	BulkMessageRequest	true	The message bulk you would like to send

Example responses

202 Response

{
  "bulkId": "string",
  "messageIds": [
    "string"
  ]
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
202	Accepted	The response after the server has accepted the request	BulkMessageResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Service IDs

List all Service IDs configured for your API account.

List Service IDs

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/viber \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/viber HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/viber',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/viber',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/viber', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/viber', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/viber");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/viber", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/viber

List all Service ID configurations available to your API account

Example responses

200 Response

[
  {
    "channel": "viber",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "serviceId": "1234"
    },
    "name": "Your Company",
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A list of Viber channel configurations	ViberChannelResponses
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Read a configuration

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/viber/service-ids/{service-id}

Returns the specific channel configuration

Parameters

Name	In	Type	Required	Description
service-id	path	integer	true	The Service ID used for a Viber Channel.

Example responses

200 Response

{
  "channel": "viber",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "serviceId": "1234"
  },
  "name": "Your Company",
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A Viber channel configuration	ViberChannelResponse
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Callback configuration

In this section, we guide you on how to configure the callbacks on a per-channel basis.

Update the callback

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /configurations/channels/viber/service-ids/{service-id}/callbacks

Update the callback settings of a specific Service ID.

Body parameter

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

Parameters

Name	In	Type	Required	Description
body	body	ChannelCallback	false	none
service-id	path	integer	true	The Service ID used for a Viber Channel.

Example responses

200 Response

{
  "channel": "viber",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "serviceId": "1234"
  },
  "name": "Your Company",
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A Viber channel configuration	ViberChannelResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Schemas

Problem

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

The problem object follows the RFC-7807 (https://tools.ietf.org/html/rfc7807)

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	A URI reference [RFC3986] that identifies the problem type
title	string	false	none	A short, human-readable summary of the problem type.
status	number	false	none	The HTTP status code (RFC7231, Section 6) generated by the origin server for this occurrence of the problem.
detail	string	false	none	A human-readable explanation specific to this occurrence of the problem.

MessageResponse

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	true	none	A global unique Message Id reference
timestamp	string(date-time)	true	none	A point in time when the API confirms that the message request was accepted

BulkMessageResponse

{
  "bulkId": "string",
  "messageIds": [
    "string"
  ]
}

Properties

Name	Type	Required	Restrictions	Description
bulkId	string	false	none	none
messageIds	[string]	false	none	none

MessageRequest

{
  "to": "+123234234",
  "from": "545345345",
  "channel": "viber",
  "messagePurpose": "promotion",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}

The message you would like to send. Either rate type or message purpose must be set

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The Viber service id the message origins from
messagePurpose	string	false	none	The alias for the message's rate type
rateType	string	false	none	The rate type of the message. Note Since Viber has lifted the service types, this affects the rate for each message. Also, the potential content that can be sent (see table above)
channel	string	true	none	The channel selected for delivery.
overrides	object	false	none	Overrides of defaults for this message
» notificationCallbackUrl	string	false	none	When present this url is used for sending the delivery notifications to your webhook. Can be used for debugging use cases or individual routings.
context	string	false	none	The context for this particular message
content	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	ViberTextContent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberImageContent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberFileContent	false	none	A file content wrapper for Viber

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberComponentsContent	false	none	none

Enumerated values

Property	Value
messagePurpose	promotion
messagePurpose	transaction
messagePurpose	session
rateType	promotion
rateType	transaction
rateType	session
channel	viber

BulkMessageRequest

{
  "to": "+1233423454",
  "from": "+1233423454",
  "messagePurpose": "promotion",
  "rateType": "promotion",
  "channel": "viber",
  "messages": [
    {
      "contentType": "text",
      "text": "string"
    },
    {
      "contentType": "text",
      "text": "string"
    }
  ]
}

The bulk of messages you would like to send. Either rate type or message purpose must be set

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The sender of the messages. The format depends on the specific channel.
messagePurpose	string	false	none	The alias for the message's rate type
rateType	string	false	none	The rate type of the message. Note Since Viber has lifted the service types, this affects the rate for each message. Also the potential content that can be sent (see table above)
channel	string	true	none	The channel selected for delivery.
messages	[oneOf]	true	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	ViberTextContent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberImageContent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberFileContent	false	none	A file content wrapper for Viber

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberVideoContent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberComponentsContent	false	none	none

Enumerated values

Property	Value
messagePurpose	promotion
messagePurpose	transaction
messagePurpose	session
rateType	promotion
rateType	transaction
rateType	session
channel	viber

ViberTextContent

{
  "contentType": "text",
  "text": "string"
}

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	none
text	string	false	none	none

Enumerated values

Property	Value
contentType	text

ViberTextBody

{
  "type": "text",
  "text": "string"
}

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	none
text	string	false	none	none

Enumerated values

Property	Value
type	text

ViberImageContent

{
  "contentType": "image",
  "image": {
    "url": "string"
  }
}

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	none
image	ViberImage	false	none	none

Enumerated values

Property	Value
contentType	image

ViberVideoContent

{
  "contentType": "video",
  "video": {
    "url": "string",
    "thumbnailUrl": "string",
    "type": "3gp",
    "filesize": 0,
    "duration": 0
  }
}

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	none
video	ViberVideo	false	none	Viber video specification

Enumerated values

Property	Value
contentType	video

ViberVideoBody

{
  "type": "video",
  "video": {
    "url": "string",
    "thumbnailUrl": "string",
    "type": "3gp",
    "filesize": 0,
    "duration": 0
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	none
video	ViberVideo	false	none	Viber video specification

Enumerated values

Property	Value
type	video

ViberImageBody

{
  "type": "image",
  "image": {
    "url": "string"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	none
image	ViberImage	false	none	none

Enumerated values

Property	Value
type	image

ViberFileContent

{
  "contentType": "file",
  "file": {
    "url": "string",
    "filename": "string",
    "type": "doc"
  }
}

A file content wrapper for Viber

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	Defines the content type. Always file
file	ViberFile	false	none	A Viber file specification

Enumerated values

Property	Value
contentType	file

ViberFileBody

{
  "contentType": "file",
  "file": {
    "url": "string",
    "filename": "string",
    "type": "doc"
  }
}

A file content wrapper for Viber

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	Defines the content type. Always file
file	ViberFile	false	none	A Viber file specification

Enumerated values

Property	Value
contentType	file

ViberButtonBody

{
  "contentType": "button",
  "button": {
    "caption": "string",
    "url": "string"
  }
}

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	none
button	ViberButton	false	none	none

Enumerated values

Property	Value
contentType	button

ViberComponentsContent

{
  "contentType": "components",
  "components": {
    "body": [
      {
        "type": "text",
        "text": "string"
      }
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	none
components	object	false	none	none
» body	[anyOf]	false	none	none

anyOf

Name	Type	Required	Restrictions	Description
»» anonymous	ViberTextBody	false	none	none

Name	Type	Required	Restrictions	Description
»» anonymous	ViberImageBody	false	none	none

Name	Type	Required	Restrictions	Description
»» anonymous	ViberFileBody	false	none	A file content wrapper for Viber

Name	Type	Required	Restrictions	Description
»» anonymous	ViberVideoBody	false	none	none

Name	Type	Required	Restrictions	Description
»» anonymous	ViberButtonBody	false	none	none

Enumerated values

Property	Value
contentType	components

ViberImage

{
  "url": "string"
}

Properties

Name	Type	Required	Restrictions	Description
url	string	false	none	A publicly available URL of the image. The image URL will be used on the app to provide the user with the file.

ViberFile

{
  "url": "string",
  "filename": "string",
  "type": "doc"
}

A Viber file specification

Properties

Name	Type	Required	Restrictions	Description
url	string	true	none	A publicly available URL of the file. The file URL will be used on the app to provide the user with the file.
filename	string	true	none	The name of the file presented on the app
type	string	false	none	This parameter can be set to specify the file type. If not present, the file type is deducted from the URL given.

Enumerated values

Property	Value
type	doc
type	docx
type	rtf
type	dot
type	dotx
type	odt
type	odf
type	fodt
type	txt
type	info
type	pdf
type	xps
type	pdax
type	eps
type	xls
type	xlsx
type	ods
type	fods
type	csv
type	xlsm
type	xltx

ViberVideo

{
  "url": "string",
  "thumbnailUrl": "string",
  "type": "3gp",
  "filesize": 0,
  "duration": 0
}

Viber video specification

Properties

Name	Type	Required	Restrictions	Description
url	string	true	none	Public available URL of the video. The video URL will be used on the app to provide the user with the video.
thumbnailUrl	string	true	none	Public available URL of a thumbnail picture of the video.
type	string	false	none	This parameter can be set to specify the video type. If not present, the video type is deducted from the URL given.
filesize	integer	true	none	Filesize in MB
duration	integer	true	none	Duration of the video in seconds

Enumerated values

Property	Value
type	3gp
type	m4v
type	mov
type	mp4

ViberButton

{
  "caption": "string",
  "url": "string"
}

Properties

Name	Type	Required	Restrictions	Description
caption	string	false	none	none
url	string	false	none	none

ViberChannelResponse

{
  "channel": "viber",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "serviceId": "1234"
  },
  "name": "Your Company",
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
id	object	false	none	The definition of the Viber Service id
» serviceId	string	false	none	none
config	object	false	none	none
» serviceType	string	true	none	none

Enumerated values

Property	Value
serviceType	session
serviceType	two-way
serviceType	one-way

ViberChannelResponses

[
  {
    "channel": "viber",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "serviceId": "1234"
    },
    "name": "Your Company",
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

Properties

Name	Type	Required	Restrictions	Description
id	object	false	none	The definition of the Viber Service id
» serviceId	string	false	none	none
config	object	false	none	none
» serviceType	string	true	none	none

Enumerated values

Property	Value
serviceType	session
serviceType	two-way
serviceType	one-way

ChannelCallback

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

A configuration of callbacks to your system

Properties

Name	Type	Required	Restrictions	Description
callbackVersion	string	false	none	The event version to be used.
inboundMessageUrl	string	false	none	A webhook for events related to inbound messages
messageStatusUrl	string	false	none	A webhook for events related to message status changes
eventFilter	[string]	false	none	A list of status events to listen to. If empty, all events are submitted.

Enumerated values

Property	Value
callbackVersion	2.11
callbackVersion	2.12
callbackVersion	2.13

SMS

Version: v3.0

Specification Release Notes Other versions

The Conversations API allows you to easily reach out and communicate with your clients via 2-way SMS.

Channel specific pre-conditions

2-way SMS : Please contact us to get the details for the 2-way SMS setup

Base URLs

https://api.tyntec.com/conversations/v3

Messaging

In this section, we guide you on how to send messages, get information about the status and the events happening during delivery.

Send a message

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/messages \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/messages HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "to": "+123234234",
  "from": "545345345",
  "channel": "sms",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/messages',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/messages',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/messages', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/messages', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/messages");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/messages", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /messages

Send messages via this path.

Body parameter

{
  "to": "+123234234",
  "from": "545345345",
  "channel": "sms",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}

Parameters

Name	In	Type	Required	Description
body	body	MessageRequest	true	The message you would like to send

Example responses

202 Response

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
202	Accepted	The response after the server has accepted the request	MessageResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Send a bulk message

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/bulks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/bulks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "to": "+1233423454",
  "from": "+1233423454",
  "channel": "sms",
  "messages": [
    {
      "contentType": "text",
      "text": "string"
    },
    {
      "contentType": "text",
      "text": "string"
    }
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/bulks',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/bulks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/bulks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/bulks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/bulks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/bulks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /bulks

Send bulk messages. Bulk messages are defined as ordered messages to one receiver.

Body parameter

{
  "to": "+1233423454",
  "from": "+1233423454",
  "channel": "sms",
  "messages": [
    {
      "contentType": "text",
      "text": "string"
    },
    {
      "contentType": "text",
      "text": "string"
    }
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	BulkMessageRequest	true	The message bulk you would like to send

Example responses

202 Response

{
  "bulkId": "string",
  "messageIds": [
    "string"
  ]
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
202	Accepted	The response after the server has accepted the request	BulkMessageResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Inbound Phone Numbers

List all phone numbers configured as Inbound (aka 2-way) Phone Numbers.

List Phone Numbers

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/sms \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/sms HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/sms',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/sms',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/sms', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/sms', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/sms");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/sms", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/sms

List all Inbound Phone Number configurations available to your API account

Example responses

200 Response

[
  {
    "channel": "sms",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "12341234"
    },
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A list of SMS channel configurations	SMSChannelResponses
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Read a configuration

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/sms/phone-numbers/{phone-number}

Returns the specific inbound configuration

Parameters

Name	In	Type	Required	Description
phone-number	path	integer	true	Phone number used for SMS.

Example responses

200 Response

{
  "channel": "sms",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "12341234"
  },
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A list of SMS channel configurations	SMSChannelResponse
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Callback configuration

In this section, we guide you on how to configure the callbacks on a per-channel basis.

At the moment this is only supported for Inbound Phone Numbers.

In case you need to route Message Status events for outbound SMS differently, please use the overrides.messageStatusUrl property.

Update the callback

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}/callbacks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}/callbacks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}/callbacks',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}/callbacks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}/callbacks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}/callbacks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}/callbacks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/configurations/channels/sms/phone-numbers/{phone-number}/callbacks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /configurations/channels/sms/phone-numbers/{phone-number}/callbacks

Update the callback settings for a specific inbound phone number. Note The complete object must be provided

Body parameter

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

Parameters

Name	In	Type	Required	Description
body	body	ChannelCallback	false	none
phone-number	path	integer	true	Phone number used for SMS.

Example responses

200 Response

{
  "channel": "sms",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "12341234"
  },
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A list of SMS channel configurations	SMSChannelResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Schemas

Problem

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

The problem object follows the RFC-7807 (https://tools.ietf.org/html/rfc7807)

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	A URI reference [RFC3986] that identifies the problem type
title	string	false	none	A short, human-readable summary of the problem type.
status	number	false	none	The HTTP status code (RFC7231, Section 6) generated by the origin server for this occurrence of the problem.
detail	string	false	none	A human-readable explanation specific to this occurrence of the problem.

MessageResponse

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	true	none	A global unique Message Id reference
timestamp	string(date-time)	true	none	A point in time when the API confirms that the message request was accepted

BulkMessageResponse

{
  "bulkId": "string",
  "messageIds": [
    "string"
  ]
}

Properties

Name	Type	Required	Restrictions	Description
bulkId	string	false	none	none
messageIds	[string]	false	none	none

MessageRequest

{
  "to": "+123234234",
  "from": "545345345",
  "channel": "sms",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}

The message you would like to send

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The sender of the messages. The format depends on the specific channel.
channel	string	true	none	The channel selected for delivery.
overrides	object	false	none	Overrides of defaults for this message
» notificationCallbackUrl	string	false	none	When present this url is used for sending the delivery notifications to your webhook. Can be used for debugging use cases or individual routings.
context	string	false	none	The context for this particular message
content	SMSContent	false	none	none

Enumerated values

Property	Value
channel	sms

BulkMessageRequest

{
  "to": "+1233423454",
  "from": "+1233423454",
  "channel": "sms",
  "messages": [
    {
      "contentType": "text",
      "text": "string"
    },
    {
      "contentType": "text",
      "text": "string"
    }
  ]
}

The bulk of messages you would like to send

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The sender of the messages. The format depends on the specific channel.
channel	string	true	none	The channel selected for delivery.
messages	[SMSContent]	true	none	none

Enumerated values

Property	Value
channel	sms

SMSContent

{
  "contentType": "text",
  "text": "string"
}

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	none
text	string	false	none	none

Enumerated values

Property	Value
contentType	text

SMSChannelResponse

{
  "channel": "sms",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "12341234"
  },
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
id	object	false	none	The definition of the Phone Number Id
» phoneNumber	string	false	none	none

SMSChannelResponses

[
  {
    "channel": "sms",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "12341234"
    },
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

Properties

Name	Type	Required	Restrictions	Description
id	object	false	none	The definition of the Phone Number Id
» phoneNumber	string	false	none	none

ChannelCallback

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

A configuration of callbacks to your system

Properties

Name	Type	Required	Restrictions	Description
callbackVersion	string	false	none	The event version to be used.
inboundMessageUrl	string	false	none	A webhook for events related to inbound messages
messageStatusUrl	string	false	none	A webhook for events related to message status changes
eventFilter	[string]	false	none	A list of status events to listen to. If empty, all events are submitted.

Enumerated values

Property	Value
callbackVersion	2.11
callbackVersion	2.12
callbackVersion	2.13

RCS

Version: v3.0

Specification Release Notes Other versions

The Conversations API allows you to easily reach out and communicate with your clients via RCS.

Base URLs

https://api.tyntec.com/conversations/v3

Messaging

In this section we guide you on how to send messages, get information about the status and the events happening during the delivery.

Send a message

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/messages \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/messages HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "to": "+49231987654",
  "from": "agent_id_1",
  "channel": "rcs",
  "content": {
    "contentType": "media",
    "media": {
      "url": "https://test.com/image.jpg"
    }
  }
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/messages',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/messages',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/messages', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/messages', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/messages");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/messages", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /messages

Send messages via this path.

Body parameter

{
  "to": "+49231987654",
  "from": "agent_id_1",
  "channel": "rcs",
  "content": {
    "contentType": "media",
    "media": {
      "url": "https://test.com/image.jpg"
    }
  }
}

Parameters

Name	In	Type	Required	Description
body	body	MessageRequest	true	The message you would like to send

Example responses

202 Response

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
202	Accepted	The response after the server has accepted the request	MessageResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Callback configuration

In this section, we guide you on how to configure the callbacks on a per-channel basis.

Update the callback

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}/callbacks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}/callbacks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}/callbacks',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}/callbacks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}/callbacks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}/callbacks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}/callbacks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}/callbacks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /configurations/channels/rcs/agents/{rcs-agent-id}/callbacks

Update the callback settings of a specific Rcs Agent

Body parameter

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

Parameters

Name	In	Type	Required	Description
body	body	ChannelCallback	false	none
rcs-agent-id	path	string	true	RCS agent id

Example responses

200 Response

{
  "channel": "rcs",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "agentId": "agent_1"
  },
  "name": "your name",
  "callback": {
    "callbackVersion": "2.13",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::dispatched"
    ]
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A RCS agent configuration	RcsChannelResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

RCS Agents

List RCS Agents

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/rcs \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/rcs HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/rcs',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/rcs',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/rcs', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/rcs', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/rcs");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/rcs", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/rcs

List all RCS Agent configurations available to your API account

Example responses

200 Response

[
  {
    "channel": "rcs",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "agentId": "agent_1"
    },
    "name": "your name",
    "callback": {
      "callbackVersion": "2.13",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::dispatched"
      ]
    }
  }
]

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A list of RCS channel configurations	RcsChannelResponses
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

RCS Agent Id

Read a configuration

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/rcs/agents/{rcs-agent-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/rcs/agents/{rcs-agent-id}

Returns the specific channel configuration

Parameters

Name	In	Type	Required	Description
rcs-agent-id	path	string	true	RCS agent id

Example responses

200 Response

{
  "channel": "rcs",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "agentId": "agent_1"
  },
  "name": "your name",
  "callback": {
    "callbackVersion": "2.13",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::dispatched"
    ]
  }
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A RCS agent configuration	RcsChannelResponse
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Schemas

Problem

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

The problem object follows the RFC-7807 (https://tools.ietf.org/html/rfc7807)

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	A URI reference [RFC3986] that identifies the problem type
title	string	false	none	A short, human-readable summary of the problem type.
status	number	false	none	The HTTP status code (RFC7231, Section 6) generated by the origin server for this occurrence of the problem.
detail	string	false	none	A human-readable explanation specific to this occurrence of the problem.

MessageResponse

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	true	none	A global unique Message Id reference
timestamp	string(date-time)	true	none	A point in time when the API confirms that the message request was accepted

MessageRequest

{
  "to": "+49231987654",
  "from": "agent_id_1",
  "channel": "rcs",
  "content": {
    "contentType": "media",
    "media": {
      "url": "https://test.com/image.jpg"
    }
  }
}

The message you would like to send

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient phone number
from	string	true	none	The agent id the message should be sent from.
channel	string	true	none	The channel selected for delivery.
overrides	object	false	none	Overrides of defaults for this message
» notificationCallbackUrl	string	false	none	When present this url is used for sending the delivery notifications to your webhook. Can be used for debugging use cases or individual routings.
context	string	false	none	The context for this particular message
content	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	RcsTextContent	false	none	A plain text message

xor

Name	Type	Required	Restrictions	Description
» anonymous	RcsMediaContent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	RcsRichCardContent	false	none	Exactly one of carouselCard or standaloneCard must be set

Enumerated values

Property	Value
channel	rcs

RcsTextContent

{
  "contentType": "text",
  "text": "string"
}

A plain text message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always text.
text	string	true	none	Text to be sent

Enumerated values

Property	Value
contentType	text

RcsMediaContent

{
  "contentType": "media",
  "media": {
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
    "url": "string"
  }
}

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	none
media	RcsMedia	false	none	One of both properties url or id must be set

Enumerated values

Property	Value
contentType	media

RcsMedia

{
  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
  "url": "string"
}

One of both properties url or id must be set

Properties

Name	Type	Required	Restrictions	Description
id	string(uuid)	false	none	The media id of previously uploaded media
url	string	false	none	the url of the location where the media is stored

RcsRichCardContent

{
  "carouselCard": {
    "cardWidth": "SMALL",
    "cardContents": [
      {
        "title": "Card no1",
        "description": "This is the description for Card no1",
        "media": {
          "height": "SHORT",
          "media": {
            "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
            "url": "string"
          }
        },
        "suggestions": [
          {
            "reply": {
              "text": "This is an auto reply",
              "postbackData": "string"
            },
            "action": {
              "text": "Click here",
              "postbackData": "string",
              "fallbackUrl": "string",
              "dialAction": {
                "phoneNumber": "+12223334444"
              },
              "viewLocationAction": {
                "latLong": {
                  "latitude": -90,
                  "longitude": -180
                },
                "label": "string",
                "query": "Growing Tree Bank"
              },
              "createCalendarEventAction": {
                "startTime": "2014-10-02T15:01:23Z",
                "endTime": "2015-12-01T18:23:43Z",
                "title": "Important event",
                "description": "string"
              },
              "openUrlAction": {
                "url": "string",
                "application": "BROWSER",
                "webviewViewMode": "FULL",
                "description": "string"
              },
              "shareLocationAction": {}
            }
          }
        ]
      }
    ]
  },
  "standaloneCard": {
    "cardOrientation": "HORIZONTAL",
    "thumbnailImageAlignment": "LEFT",
    "cardContent": {
      "title": "Card no1",
      "description": "This is the description for Card no1",
      "media": {
        "height": "SHORT",
        "media": {
          "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
          "url": "string"
        }
      },
      "suggestions": [
        {
          "reply": {
            "text": "This is an auto reply",
            "postbackData": "string"
          },
          "action": {
            "text": "Click here",
            "postbackData": "string",
            "fallbackUrl": "string",
            "dialAction": {
              "phoneNumber": "+12223334444"
            },
            "viewLocationAction": {
              "latLong": {
                "latitude": -90,
                "longitude": -180
              },
              "label": "string",
              "query": "Growing Tree Bank"
            },
            "createCalendarEventAction": {
              "startTime": "2014-10-02T15:01:23Z",
              "endTime": "2015-12-01T18:23:43Z",
              "title": "Important event",
              "description": "string"
            },
            "openUrlAction": {
              "url": "string",
              "application": "BROWSER",
              "webviewViewMode": "FULL",
              "description": "string"
            },
            "shareLocationAction": {}
          }
        }
      ]
    }
  }
}

Exactly one of carouselCard or standaloneCard must be set

Properties

Name	Type	Required	Restrictions	Description
carouselCard	RcsCarouselCard	false	none	A carousel of cards to showcase multiple items
standaloneCard	RcsStandaloneCard	false	none	A standalone card

RcsCarouselCard

{
  "cardWidth": "SMALL",
  "cardContents": [
    {
      "title": "Card no1",
      "description": "This is the description for Card no1",
      "media": {
        "height": "SHORT",
        "media": {
          "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
          "url": "string"
        }
      },
      "suggestions": [
        {
          "reply": {
            "text": "This is an auto reply",
            "postbackData": "string"
          },
          "action": {
            "text": "Click here",
            "postbackData": "string",
            "fallbackUrl": "string",
            "dialAction": {
              "phoneNumber": "+12223334444"
            },
            "viewLocationAction": {
              "latLong": {
                "latitude": -90,
                "longitude": -180
              },
              "label": "string",
              "query": "Growing Tree Bank"
            },
            "createCalendarEventAction": {
              "startTime": "2014-10-02T15:01:23Z",
              "endTime": "2015-12-01T18:23:43Z",
              "title": "Important event",
              "description": "string"
            },
            "openUrlAction": {
              "url": "string",
              "application": "BROWSER",
              "webviewViewMode": "FULL",
              "description": "string"
            },
            "shareLocationAction": {}
          }
        }
      ]
    }
  ]
}

A carousel of cards to showcase multiple items

Properties

Name	Type	Required	Restrictions	Description
cardWidth	RcsCardWidth	false	none	The width of the rich card
cardContents	[RcsCardContent]	true	none	The list of contents for each card in the carousel. A carousel can have a minimum of 2 cards and a maximum 10 cards.

RcsCardWidth

"SMALL"

The width of the rich card

Properties

Name	Type	Required	Restrictions	Description
anonymous	string	false	none	The width of the rich card

Enumerated values

Property	Value
anonymous	SMALL
anonymous	MEDIUM

RcsCardContent

{
  "title": "Card no1",
  "description": "This is the description for Card no1",
  "media": {
    "height": "SHORT",
    "media": {
      "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
      "url": "string"
    }
  },
  "suggestions": [
    {
      "reply": {
        "text": "This is an auto reply",
        "postbackData": "string"
      },
      "action": {
        "text": "Click here",
        "postbackData": "string",
        "fallbackUrl": "string",
        "dialAction": {
          "phoneNumber": "+12223334444"
        },
        "viewLocationAction": {
          "latLong": {
            "latitude": -90,
            "longitude": -180
          },
          "label": "string",
          "query": "Growing Tree Bank"
        },
        "createCalendarEventAction": {
          "startTime": "2014-10-02T15:01:23Z",
          "endTime": "2015-12-01T18:23:43Z",
          "title": "Important event",
          "description": "string"
        },
        "openUrlAction": {
          "url": "string",
          "application": "BROWSER",
          "webviewViewMode": "FULL",
          "description": "string"
        },
        "shareLocationAction": {}
      }
    }
  ]
}

The contents inside a rich card

Properties

Name	Type	Required	Restrictions	Description
title	string	false	none	The title of the card
description	string	false	none	The description of the card
media	RcsCardMedia	true	none	A media file within a rich card.
suggestions	[RcsSuggestion]	false	none	A list of suggestions

RcsCardMedia

{
  "height": "SHORT",
  "media": {
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
    "url": "string"
  }
}

A media file within a rich card.

Properties

Name	Type	Required	Restrictions	Description
height	string	false	none	The height of the media within a rich card with a vertical layout.
media	RcsMedia	true	none	One of both properties url or id must be set

Enumerated values

Property	Value
height	SHORT
height	MEDIUM
height	TALL

RcsStandaloneCard

{
  "cardOrientation": "HORIZONTAL",
  "thumbnailImageAlignment": "LEFT",
  "cardContent": {
    "title": "Card no1",
    "description": "This is the description for Card no1",
    "media": {
      "height": "SHORT",
      "media": {
        "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
        "url": "string"
      }
    },
    "suggestions": [
      {
        "reply": {
          "text": "This is an auto reply",
          "postbackData": "string"
        },
        "action": {
          "text": "Click here",
          "postbackData": "string",
          "fallbackUrl": "string",
          "dialAction": {
            "phoneNumber": "+12223334444"
          },
          "viewLocationAction": {
            "latLong": {
              "latitude": -90,
              "longitude": -180
            },
            "label": "string",
            "query": "Growing Tree Bank"
          },
          "createCalendarEventAction": {
            "startTime": "2014-10-02T15:01:23Z",
            "endTime": "2015-12-01T18:23:43Z",
            "title": "Important event",
            "description": "string"
          },
          "openUrlAction": {
            "url": "string",
            "application": "BROWSER",
            "webviewViewMode": "FULL",
            "description": "string"
          },
          "shareLocationAction": {}
        }
      }
    ]
  }
}

A standalone card

Properties

Name	Type	Required	Restrictions	Description
cardOrientation	string	false	none	Orientation of the card.
thumbnailImageAlignment	string	false	none	Image preview alignment for standalone cards with horizontal layout.
cardContent	RcsCardContent	true	none	The contents inside a rich card

Enumerated values

Property	Value
cardOrientation	HORIZONTAL
cardOrientation	VERTICAL
thumbnailImageAlignment	LEFT
thumbnailImageAlignment	RIGHT

RcsSuggestion

{
  "reply": {
    "text": "This is an auto reply",
    "postbackData": "string"
  },
  "action": {
    "text": "Click here",
    "postbackData": "string",
    "fallbackUrl": "string",
    "dialAction": {
      "phoneNumber": "+12223334444"
    },
    "viewLocationAction": {
      "latLong": {
        "latitude": -90,
        "longitude": -180
      },
      "label": "string",
      "query": "Growing Tree Bank"
    },
    "createCalendarEventAction": {
      "startTime": "2014-10-02T15:01:23Z",
      "endTime": "2015-12-01T18:23:43Z",
      "title": "Important event",
      "description": "string"
    },
    "openUrlAction": {
      "url": "string",
      "application": "BROWSER",
      "webviewViewMode": "FULL",
      "description": "string"
    },
    "shareLocationAction": {}
  }
}

A suggested reply or a suggested action. Exactly one of reply or action must be set

Properties

Name	Type	Required	Restrictions	Description
reply	RcsReply	false	none	Sends back a text reply.
action	RcsAction	false	none	Initiates a native action on the device. Exactly one of dialAction, viewLocationAction, createCalendarEventAction, openUrlAction, shareLocationAction, composeAction must be set

RcsReply

{
  "text": "This is an auto reply",
  "postbackData": "string"
}

Sends back a text reply.

Properties

Name	Type	Required	Restrictions	Description
text	string	true	none	Text that is shown in the suggested reply and sent back to the agent when the user taps it
postbackData	string	true	none	A base64-encoded payload received when the user taps the suggested reply

RcsAction

{
  "text": "Click here",
  "postbackData": "string",
  "fallbackUrl": "string",
  "dialAction": {
    "phoneNumber": "+12223334444"
  },
  "viewLocationAction": {
    "latLong": {
      "latitude": -90,
      "longitude": -180
    },
    "label": "string",
    "query": "Growing Tree Bank"
  },
  "createCalendarEventAction": {
    "startTime": "2014-10-02T15:01:23Z",
    "endTime": "2015-12-01T18:23:43Z",
    "title": "Important event",
    "description": "string"
  },
  "openUrlAction": {
    "url": "string",
    "application": "BROWSER",
    "webviewViewMode": "FULL",
    "description": "string"
  },
  "shareLocationAction": {}
}

Initiates a native action on the device. Exactly one of dialAction, viewLocationAction, createCalendarEventAction, openUrlAction, shareLocationAction, composeAction must be set

Properties

Name	Type	Required	Restrictions	Description
text	string	true	none	Text that is shown in the suggested action
postbackData	string	true	none	A base64-encoded payload received when the user taps the suggested action
fallbackUrl	string	false	none	Fallback URL to use if a client doesn't support a suggested action
dialAction	RcsDialAction	false	none	Opens the user's default dialer app with the agent-specified phone number filled in
viewLocationAction	RcsViewLocationAction	false	none	Opens the user's default map app and selects the agent-specified location or searches around the user's location given an agent-specified query.
createCalendarEventAction	RcsCreateCalendarEventAction	false	none	Opens the user's default calendar app and starts a new calendar event flow with the agent-specified event data pre-filled
openUrlAction	RcsOpenUrlAction	false	none	Opens the user's default web browser app to the specified URL
shareLocationAction	RcsShareLocationAction	false	none	Opens the RCS app's location chooser so the user can pick a location to send back to the agent

RcsDialAction

{
  "phoneNumber": "+12223334444"
}

Opens the user's default dialer app with the agent-specified phone number filled in

Properties

Name	Type	Required	Restrictions	Description
phoneNumber	string	true	none	The phone number in +12223334444 format

RcsViewLocationAction

{
  "latLong": {
    "latitude": -90,
    "longitude": -180
  },
  "label": "string",
  "query": "Growing Tree Bank"
}

Opens the user's default map app and selects the agent-specified location or searches around the user's location given an agent-specified query.

Properties

Name	Type	Required	Restrictions	Description
latLong	RcsLatLong	false	none	The latitude and longitude of a specified location
label	string	false	none	The label of the pin dropped at latLong
query	string	false	none	Only supported on Android Messages clients. Specify a query string to do a location search centered around the user's current location

RcsLatLong

{
  "latitude": -90,
  "longitude": -180
}

The latitude and longitude of a specified location

Properties

Name	Type	Required	Restrictions	Description
latitude	number	true	none	The latitude in degrees. It must be in the range [-90.0, +90.0]
longitude	number	true	none	The longitude in degrees. It must be in the range [-180.0, +180.0]

RcsCreateCalendarEventAction

{
  "startTime": "2014-10-02T15:01:23Z",
  "endTime": "2015-12-01T18:23:43Z",
  "title": "Important event",
  "description": "string"
}

Opens the user's default calendar app and starts a new calendar event flow with the agent-specified event data pre-filled

Properties

Name	Type	Required	Restrictions	Description
startTime	string	true	none	Event start time in timestamp format (RFC 3339)
endTime	string	true	none	Event end time in timestamp format (RFC 3339)
title	string	true	none	The title of the event
description	string	true	none	The description of the event

RcsOpenUrlAction

{
  "url": "string",
  "application": "BROWSER",
  "webviewViewMode": "FULL",
  "description": "string"
}

Opens the user's default web browser app to the specified URL

Properties

Name	Type	Required	Restrictions	Description
url	string	true	none	The url to be opened
application	string	false	none	Type of the URL open application
webviewViewMode	string	false	none	Type of the webview's view mode
description	string	false	none	Accessibility description for webview.

Enumerated values

Property	Value
application	BROWSER
application	WEBVIEW
webviewViewMode	FULL
webviewViewMode	HALF
webviewViewMode	TALL

RcsShareLocationAction

{}

Opens the RCS app's location chooser so the user can pick a location to send back to the agent

Properties

None

RcsChannelResponse

{
  "channel": "rcs",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "agentId": "agent_1"
  },
  "name": "your name",
  "callback": {
    "callbackVersion": "2.13",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::dispatched"
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
id	object	false	none	The definition of a RCS agent id
» agentId	string	false	none	none

RcsChannelResponses

[
  {
    "channel": "rcs",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "agentId": "agent_1"
    },
    "name": "your name",
    "callback": {
      "callbackVersion": "2.13",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::dispatched"
      ]
    }
  }
]

Properties

Name	Type	Required	Restrictions	Description
id	object	false	none	The definition of a RCS agent id
» agentId	string	false	none	none

ChannelCallback

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

A configuration of callbacks to your system

Properties

Name	Type	Required	Restrictions	Description
callbackVersion	string	false	none	The event version to be used.
inboundMessageUrl	string	false	none	A webhook for events related to inbound messages
messageStatusUrl	string	false	none	A webhook for events related to message status changes
eventFilter	[string]	false	none	A list of status events to listen to. If empty, all events are submitted.

Enumerated values

Property	Value
callbackVersion	2.11
callbackVersion	2.12
callbackVersion	2.13

MMS

Version: v3.0

Specification Release Notes Other versions

The Conversations API allows you to easily reach out and communicate with your clients via MMS.

Base URLs

https://api.tyntec.com/conversations/v3

Messaging

In this section we guide you on how to send messages, get information about the status and the events happening during the delivery.

Send a message

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/messages \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/messages HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "to": "155598765432",
  "from": "15551234567",
  "channel": "mms",
  "content": {
    "contentType": "image",
    "image": {
      "url": "https://test.com/image.jpg",
      "caption": "Look at this!"
    }
  }
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/messages',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/messages',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/messages', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/messages', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/messages");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/messages", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /messages

Send messages via this path.

Body parameter

{
  "to": "155598765432",
  "from": "15551234567",
  "channel": "mms",
  "content": {
    "contentType": "image",
    "image": {
      "url": "https://test.com/image.jpg",
      "caption": "Look at this!"
    }
  }
}

Parameters

Name	In	Type	Required	Description
body	body	MessageRequest	true	The message you would like to send

Example responses

202 Response

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
202	Accepted	The response after the server has accepted the request	MessageResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

MMS Phone Numbers

List all MMS Phone Numbers configured for your API account.

List MMS Phone Numbers

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/mms \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/mms HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/mms',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/mms',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/mms', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/mms', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/mms");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/mms", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/mms

List all MMS Phone Number configurations available to your API account

Example responses

200 Response

[
  {
    "channel": "mms",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "15559876543"
    },
    "name": "your name",
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::dispatched"
      ]
    }
  }
]

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A list of Mms channel configurations	MmsChannelResponses
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Callback configuration

In this section, we guide you on how to configure the callbacks on a per-channel basis.

Update the callback

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}/callbacks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}/callbacks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}/callbacks',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}/callbacks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}/callbacks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}/callbacks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}/callbacks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}/callbacks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /configurations/channels/mms/phone-numbers/{mms-phone-number}/callbacks

Update the callback settings of a specific Mms Phone Number

Body parameter

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

Parameters

Name	In	Type	Required	Description
body	body	ChannelCallback	false	none
mms-phone-number	path	string	true	MMS Phone number used for MMS messaging.

Example responses

200 Response

{
  "channel": "mms",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "15559876543"
  },
  "name": "your name",
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::dispatched"
    ]
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A MMS Phone Number configuration	MmsChannelResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

MMS Phone Number

Read a configuration

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/mms/phone-numbers/{mms-phone-number}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/mms/phone-numbers/{mms-phone-number}

Returns the specific channel configuration

Parameters

Name	In	Type	Required	Description
mms-phone-number	path	string	true	MMS Phone number used for MMS messaging.

Example responses

200 Response

{
  "channel": "mms",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "15559876543"
  },
  "name": "your name",
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::dispatched"
    ]
  }
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A MMS Phone Number configuration	MmsChannelResponse
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Schemas

Problem

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

The problem object follows the RFC-7807 (https://tools.ietf.org/html/rfc7807)

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	A URI reference [RFC3986] that identifies the problem type
title	string	false	none	A short, human-readable summary of the problem type.
status	number	false	none	The HTTP status code (RFC7231, Section 6) generated by the origin server for this occurrence of the problem.
detail	string	false	none	A human-readable explanation specific to this occurrence of the problem.

MessageResponse

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	true	none	A global unique Message Id reference
timestamp	string(date-time)	true	none	A point in time when the API confirms that the message request was accepted

MessageRequest

{
  "to": "155598765432",
  "from": "15551234567",
  "channel": "mms",
  "content": {
    "contentType": "image",
    "image": {
      "url": "https://test.com/image.jpg",
      "caption": "Look at this!"
    }
  }
}

The message you would like to send

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The sender of the messages. The format depends on the specific channel.
channel	string	true	none	The channel selected for delivery.
overrides	object	false	none	Overrides of defaults for this message
» notificationCallbackUrl	string	false	none	When present this url is used for sending the delivery notifications to your webhook. Can be used for debugging use cases or individual routings.
context	string	false	none	The context for this particular message
content	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	MmsTextContent	false	none	A plain text message

xor

Name	Type	Required	Restrictions	Description
» anonymous	MmsImageContent	false	none	none

Enumerated values

Property	Value
channel	mms

MmsTextContent

{
  "contentType": "text",
  "text": "string"
}

A plain text message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always text.
text	string	true	none	Text to be sent

Enumerated values

Property	Value
contentType	text

MmsImageContent

{
  "contentType": "image",
  "image": {
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
    "url": "string",
    "caption": "string"
  }
}

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	none
image	MmsImage	false	none	One of both properties url or id must be set

Enumerated values

Property	Value
contentType	image

MmsImage

{
  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
  "url": "string",
  "caption": "string"
}

One of both properties url or id must be set

Properties

Name	Type	Required	Restrictions	Description
id	string(uuid)	false	none	The media id of previously uploaded media
url	string	false	none	the url of the location where the media is stored
caption	string	false	none	none

MmsChannelResponse

{
  "channel": "mms",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "15559876543"
  },
  "name": "your name",
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::dispatched"
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
id	object	false	none	The definition of the Phone Number Id
» phoneNumber	string	false	none	none

MmsChannelResponses

[
  {
    "channel": "mms",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "15559876543"
    },
    "name": "your name",
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::dispatched"
      ]
    }
  }
]

Properties

Name	Type	Required	Restrictions	Description
id	object	false	none	The definition of the Phone Number Id
» phoneNumber	string	false	none	none

ChannelCallback

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

A configuration of callbacks to your system

Properties

Name	Type	Required	Restrictions	Description
callbackVersion	string	false	none	The event version to be used.
inboundMessageUrl	string	false	none	A webhook for events related to inbound messages
messageStatusUrl	string	false	none	A webhook for events related to message status changes
eventFilter	[string]	false	none	A list of status events to listen to. If empty, all events are submitted.

Enumerated values

Property	Value
callbackVersion	2.11
callbackVersion	2.12
callbackVersion	2.13

Configurations

Version: v3.4

Specification Release Notes Other versions

The Configurations allows you to set up certain parts of settings on account or channel level.

Included are callback settings, credentials (where appropriate), and a signature for incoming events.

Credentials

Some channels require you to provide tyntec with credentials. The Conversations API allows you to configure these credentials via the API directly

Signature

Validating that the message content hasn't been tampered is a crucial part of a secure message exchange.

The Conversations API can provide you with a message signature that encrypts the actual event content with a keyed-hash message authentication code HMAC.

The signature is transferred in the header x-signature as a Base64 URL encoded value.

As a preparation, both parties need to align on

the algorithm used
the shared secret

With this information, the request timestamp (header x-request-timestamp), the signature version (header x-signature-version), and the actual event, we calculate the signature.

If you want to check if the message has been tampered on the transmission, you need to calculate the signature yourself and compare it with the signature provided in the header x-signature.

The following pseudo-code examples show you how to calculate the signature

Signature version: V1.0

  secret = "secret key"
  algorithm = "SHA256"

  requestTimestamp = request.headers["x-request-timestamp"]
  body = request.body // String representation without any modifications

  data = requestTimestamp + "\n" + body
  signature_bytes = HMAC(algorithm, secret, data)

  tt_signature = request.headers["x-signature"]
  if (Base64URLEncode(signature_bytes) == tt_signature)
  then
    echo "Verified"
  else
    echo "Tampered!"
  fi

We advise as well to verify if the request timestamp is not too old (a couple of minutes at most) and discard the message otherwise.

Callback Overiding Rules

We do support specifying callback configurations on the API account level (global) and channel id specific level (local).

On both levels only a part of the configuration must be present. They will be merged into an effective callback configuration.

It follows the rule that the local configuration overrides the global configuration on the specified parts.

For example for the callback configurations on the global level

callbackVersion: 2.11
inboundMessage: http://my.server.com/inbound
messageStatus: http://my.server.com/status
eventFilter: []

and the Viber Service ID 123:

inboundMessage: http://my.server.com/inbound-viber
eventFilter:
 - MessageStatus::accepted
 - MessageStatus::channelFailed

would result in the effective configuration for the Viber Service ID 123

callbackVersion: 2.11
inboundMessage: http://my.server.com/inbound-viber
messageStatus: http://my.server.com/status
eventFilter:
 - MessageStatus::accepted
 - MessageStatus::channelFailed

and for any other channel:

callbackVersion: 2.11
inboundMessage: http://my.server.com/inbound
messageStatus: http://my.server.com/status
eventFilter: []

Scopes

Account scopes

The API account can have the following scopes:

Scope	Description
`callbacks:read`	Grants read access to the account level callbacks
`callbacks:write`	Grants write access to the account level callbacks
`credentials:read`	Grants read access to the account level credentials, eg media credentials
`credentials:write`	Grants write access to the account level credentials, eg media credentials
`channels:read`	Grants read access to assigned channels
`media:read`	Grants read access to media files (inbound/outbound)
`media:write`	Grants write access to outbound media files

Channel scopes

Channel resources can have the following scopes:

Scope	Description	Available on
`callbacks:read`	Grants read access to channel-level callbacks
`callbacks:write`	Grants write access to channel-level callbacks
`credentials:read`	Grants read access to the channel's credentials	-
`credentials:write`	Grants write access to the channel's credentials	-
`messages:read`	Grants read access to messages of a channel	-
`messages:write`	Grants access to send messages via a channel
`profile:read`	Grants read access to a channel's profile. eg WhatsApp
`profile:write`	Grants write access to a channel's profile. eg WhatsApp
`templates:read`	Grants read access to a channel's templates. eg WhatsApp
`templates:write`	Grants write access to a channel's templates. eg WhatsApp

Base URLs

https://api.tyntec.com/conversations/v3

API Account Configurations

API Account configurations allow you to configure settings global to your API account.

Get account configuration

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations

Returns the configuration of the API account

Example responses

200 Response

{
  "scopes": [
    "channels:read"
  ],
  "callback": {
    "callbackVersion": "2.12",
    "signature": {
      "secret": "stringst",
      "method": "HS256"
    },
    "header": {
      "key": "string",
      "value": "stringst"
    },
    "inboundMessageUrl": "string",
    "messageStatusUrl": "string",
    "eventFilter": []
  },
  "config": {
    "mediaCredentials": {
      "type": "oauth2",
      "oauth2": {
        "clientId": "string",
        "clientSecret": "string",
        "url": "string"
      }
    }
  }
}

Responses

Status	Meaning	Description	Schema
200	OK	The configuration of the account	AccountConfiguration

Update the callback

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/configurations/callbacks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/configurations/callbacks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "callbackVersion": "2.12",
  "signature": {
    "secret": "stringst",
    "method": "HS256"
  },
  "header": {
    "key": "string",
    "value": "stringst"
  },
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/callbacks',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/configurations/callbacks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/configurations/callbacks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/configurations/callbacks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/callbacks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/configurations/callbacks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /configurations/callbacks

Update the callback settings of the account. Note The complete object must be provided

Body parameter

{
  "callbackVersion": "2.12",
  "signature": {
    "secret": "stringst",
    "method": "HS256"
  },
  "header": {
    "key": "string",
    "value": "stringst"
  },
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

Parameters

Name	In	Type	Required	Description
body	body	Callback	false	none

Example responses

200 Response

{
  "scopes": [
    "channels:read"
  ],
  "callback": {
    "callbackVersion": "2.12",
    "signature": {
      "secret": "stringst",
      "method": "HS256"
    },
    "header": {
      "key": "string",
      "value": "stringst"
    },
    "inboundMessageUrl": "string",
    "messageStatusUrl": "string",
    "eventFilter": []
  },
  "config": {
    "mediaCredentials": {
      "type": "oauth2",
      "oauth2": {
        "clientId": "string",
        "clientSecret": "string",
        "url": "string"
      }
    }
  }
}

Responses

Status	Meaning	Description	Schema
200	OK	The configuration of the account	AccountConfiguration

Update the media credentials

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/configurations/mediaCredentials \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/configurations/mediaCredentials HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "type": "oauth2",
  "oauth2": {
    "clientId": "string",
    "clientSecret": "string",
    "url": "string"
  }
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/mediaCredentials',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/configurations/mediaCredentials',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/configurations/mediaCredentials', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/configurations/mediaCredentials', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/mediaCredentials");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/configurations/mediaCredentials", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /configurations/mediaCredentials

Update the media credentials of the account.

Body parameter

{
  "type": "oauth2",
  "oauth2": {
    "clientId": "string",
    "clientSecret": "string",
    "url": "string"
  }
}

Parameters

Name	In	Type	Required	Description
body	body	MediaCredentials	false	none

Example responses

200 Response

{
  "scopes": [
    "channels:read"
  ],
  "callback": {
    "callbackVersion": "2.12",
    "signature": {
      "secret": "stringst",
      "method": "HS256"
    },
    "header": {
      "key": "string",
      "value": "stringst"
    },
    "inboundMessageUrl": "string",
    "messageStatusUrl": "string",
    "eventFilter": []
  },
  "config": {
    "mediaCredentials": {
      "type": "oauth2",
      "oauth2": {
        "clientId": "string",
        "clientSecret": "string",
        "url": "string"
      }
    }
  }
}

Responses

Status	Meaning	Description	Schema
200	OK	The configuration of the account	AccountConfiguration

Remove the media credentials

Code samples

# You can also use wget
curl -X DELETE https://api.tyntec.com/conversations/v3/configurations/mediaCredentials \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

DELETE https://api.tyntec.com/conversations/v3/configurations/mediaCredentials HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/mediaCredentials',
{
  method: 'DELETE',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.delete 'https://api.tyntec.com/conversations/v3/configurations/mediaCredentials',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.delete('https://api.tyntec.com/conversations/v3/configurations/mediaCredentials', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('DELETE','https://api.tyntec.com/conversations/v3/configurations/mediaCredentials', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/mediaCredentials");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("DELETE");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("DELETE", "https://api.tyntec.com/conversations/v3/configurations/mediaCredentials", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

DELETE /configurations/mediaCredentials

Remove the media credentials of the account.

Example responses

200 Response

{
  "scopes": [
    "channels:read"
  ],
  "callback": {
    "callbackVersion": "2.12",
    "signature": {
      "secret": "stringst",
      "method": "HS256"
    },
    "header": {
      "key": "string",
      "value": "stringst"
    },
    "inboundMessageUrl": "string",
    "messageStatusUrl": "string",
    "eventFilter": []
  },
  "config": {
    "mediaCredentials": {
      "type": "oauth2",
      "oauth2": {
        "clientId": "string",
        "clientSecret": "string",
        "url": "string"
      }
    }
  }
}

Responses

Status	Meaning	Description	Schema
200	OK	The configuration of the account	AccountConfiguration

Channel Configurations

Channel Account configurations allow you to configure settings local to a specific channel.

A channel here is referred to as the identity you use to send messages to your clients.

List all channels

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels

List all channels available to your API account

Example responses

200 Response

[
  {
    "channel": "sms",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "12341234"
    },
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	A list of all channel configurations	AllChannelResponses

List all SMS channels

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/sms \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/sms HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/sms',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/sms',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/sms', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/sms', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/sms");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/sms", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/sms

List all Inbound SMS channels available to your API account

Example responses

200 Response

[
  {
    "channel": "sms",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "12341234"
    },
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	A list of SMS channel configurations	SMSChannelResponses

List all Mms channels

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/mms \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/mms HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/mms',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/mms',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/mms', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/mms', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/mms");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/mms", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/mms

List all Mms channels available to your API account

Example responses

200 Response

[
  {
    "channel": "mms",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "15559876543"
    },
    "name": "your name",
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::dispatched"
      ]
    }
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	A list of Mms channel configurations	MmsChannelResponses

List all RCS channels

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/rcs \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/rcs HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/rcs',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/rcs',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/rcs', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/rcs', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/rcs");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/rcs", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/rcs

List all RCS channels available to your API account

Example responses

200 Response

[
  {
    "channel": "rcs",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "agentId": "agent_1"
    },
    "name": "your name",
    "callback": {
      "callbackVersion": "2.13",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::dispatched"
      ]
    }
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	A list of RCS channel configurations	RcsChannelResponses

List all Viber channels

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/viber \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/viber HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/viber',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/viber',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/viber', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/viber', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/viber");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/viber", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/viber

List all Viber channels available to your API account

Example responses

200 Response

[
  {
    "channel": "viber",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "serviceId": "1234"
    },
    "name": "Your Company",
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	A list of Viber channel configurations	ViberChannelResponses

List all WhatsApp channels

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/whatsapp

List all WhatsApp channels available to your API account

Example responses

200 Response

[
  {
    "channel": "whatsapp",
    "scopes": [
      "messages:read",
      "profile:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "12341234"
    },
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	A list of Whatsapp channel configurations	WhatsAppChannelResponses

Schemas

AccountConfiguration

{
  "scopes": [
    "channels:read"
  ],
  "callback": {
    "callbackVersion": "2.12",
    "signature": {
      "secret": "stringst",
      "method": "HS256"
    },
    "header": {
      "key": "string",
      "value": "stringst"
    },
    "inboundMessageUrl": "string",
    "messageStatusUrl": "string",
    "eventFilter": []
  },
  "config": {
    "mediaCredentials": {
      "type": "oauth2",
      "oauth2": {
        "clientId": "string",
        "clientSecret": "string",
        "url": "string"
      }
    }
  }
}

A configuration of an API account

Properties

Name	Type	Required	Restrictions	Description
scopes	[AccountScopes]	false	none	[Scopes available to your account.]
callback	Callback	false	none	A configuration of callbacks to your system
config	DetailedAccountConfig	false	none	none

AccountScopes

"channels:read"

Scopes available to your account.

Properties

Name	Type	Required	Restrictions	Description
anonymous	string	false	none	Scopes available to your account.

Enumerated values

Property	Value
anonymous	channels:read
anonymous	callbacks:read
anonymous	callbacks:write
anonymous	credentials:read
anonymous	credentials:write
anonymous	media:read
anonymous	media:write

Callback

{
  "callbackVersion": "2.12",
  "signature": {
    "secret": "stringst",
    "method": "HS256"
  },
  "header": {
    "key": "string",
    "value": "stringst"
  },
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

A configuration of callbacks to your system

Properties

Name	Type	Required	Restrictions	Description
callbackVersion	string	false	none	The event version to be used.
signature	Signature	false	none	A signature configuration for incoming events. Can be disabled by setting the signature property to empty.
header	Header	false	none	An additional custom header to be sent with the event transmission. Can be used for setting authentication tokens, or similar.
inboundMessageUrl	string	false	none	A webhook for events related to inbound messages
messageStatusUrl	string	false	none	A webhook for events related to message status changes
eventFilter	[EventTypes]	false	none	A list of status events to listen to. If empty, all events are submitted.

Enumerated values

Property	Value
callbackVersion	2.11
callbackVersion	2.12
callbackVersion	2.13

EventTypes

"MessageStatus::accepted"

Determines which kind of event is emitted by the API

Properties

Name	Type	Required	Restrictions	Description
anonymous	string	false	none	Determines which kind of event is emitted by the API

Enumerated values

Property	Value
anonymous	MessageStatus::accepted
anonymous	MessageStatus::channelFailed
anonymous	MessageStatus::deleted
anonymous	MessageStatus::delivered
anonymous	MessageStatus::failed
anonymous	MessageStatus::seen
anonymous	MessageStatus::unknown

Signature

{
  "secret": "stringst",
  "method": "HS256"
}

A signature configuration for incoming events. Can be disabled by setting the signature property to empty.

Properties

Name	Type	Required	Restrictions	Description
secret	string	true	none	A shared secret key
method	string	true	none	A cryptographic algorithm used for signature calculation

Enumerated values

Property	Value
method	HS256
method	HS512

Header

{
  "key": "string",
  "value": "stringst"
}

An additional custom header to be sent with the event transmission. Can be used for setting authentication tokens, or similar.

Properties

Name	Type	Required	Restrictions	Description
key	string	true	none	The name of the HTTP header
value	string	true	none	The value of the HTTP header

DetailedAccountConfig

{
  "mediaCredentials": {
    "type": "oauth2",
    "oauth2": {
      "clientId": "string",
      "clientSecret": "string",
      "url": "string"
    }
  }
}

Properties

Name	Type	Required	Restrictions	Description
mediaCredentials	MediaCredentials	false	none	Credentials to download media from your remote service

MediaCredentials

{
  "type": "oauth2",
  "oauth2": {
    "clientId": "string",
    "clientSecret": "string",
    "url": "string"
  }
}

Credentials to download media from your remote service

Properties

oneOf

Name	Type	Required	Restrictions	Description
anonymous	OAuth2MediaCredentials	false	none	Oauth 2 credentials. Only supports client secret flow

xor

Name	Type	Required	Restrictions	Description
anonymous	BasicMediaCredentials	false	none	none

OAuth2MediaCredentials

{
  "type": "oauth2",
  "oauth2": {
    "clientId": "string",
    "clientSecret": "string",
    "url": "string"
  }
}

Oauth 2 credentials. Only supports client secret flow

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	Determines the type of credentials. Always oauth2.
oauth2	object	false	none	none
» clientId	string	true	none	none
» clientSecret	string	true	none	none
» url	string	true	none	none

Enumerated values

Property	Value
type	oauth2

BasicMediaCredentials

{
  "type": "basic",
  "basic": {
    "username": "string",
    "password": "string"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	Determines the type of credentials. Always basic.
basic	object	false	none	none
» username	string	true	none	none
» password	string	true	none	none

Enumerated values

Property	Value
type	basic

AllChannelResponses

[
  {
    "channel": "sms",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "12341234"
    },
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

Properties

anyOf

Name	Type	Required	Restrictions	Description
anonymous	SMSChannelResponse	false	none	none

Name	Type	Required	Restrictions	Description
anonymous	MmsChannelResponse	false	none	none

Name	Type	Required	Restrictions	Description
anonymous	RcsChannelResponse	false	none	none

Name	Type	Required	Restrictions	Description
anonymous	ViberChannelResponse	false	none	none

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppChannelResponse	false	none	none

ChannelResponse

{
  "channel": "string",
  "scopes": [
    "channels:read"
  ],
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "string",
    "messageStatusUrl": "string",
    "eventFilter": []
  },
  "name": "string"
}

General channel configuration

Properties

Name	Type	Required	Restrictions	Description
channel	string	false	none	none
scopes	[ChannelScopes]	false	none	[Scopes available to a channel.]
callback	ChannelCallback	false	none	A configuration of callbacks to your system
name	string	false	none	none

ChannelScopes

"channels:read"

Scopes available to a channel.

Properties

Name	Type	Required	Restrictions	Description
anonymous	string	false	none	Scopes available to a channel.

Enumerated values

Property	Value
anonymous	channels:read
anonymous	callbacks:read
anonymous	callbacks:write
anonymous	media:read
anonymous	media:write

ChannelCallback

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

A configuration of callbacks to your system

Properties

Name	Type	Required	Restrictions	Description
callbackVersion	string	false	none	The event version to be used.
inboundMessageUrl	string	false	none	A webhook for events related to inbound messages
messageStatusUrl	string	false	none	A webhook for events related to message status changes
eventFilter	[EventTypes]	false	none	A list of status events to listen to. If empty, all events are submitted.

Enumerated values

Property	Value
callbackVersion	2.11
callbackVersion	2.12
callbackVersion	2.13

MmsChannelResponses

[
  {
    "channel": "mms",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "15559876543"
    },
    "name": "your name",
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::dispatched"
      ]
    }
  }
]

Properties

Name	Type	Required	Restrictions	Description
anonymous	[MmsChannelResponse]	false	none	none

MmsChannelResponse

{
  "channel": "mms",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "15559876543"
  },
  "name": "your name",
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::dispatched"
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
id	PhoneNumberId	false	none	The definition of the Phone Number Id

RcsChannelResponses

[
  {
    "channel": "rcs",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "agentId": "agent_1"
    },
    "name": "your name",
    "callback": {
      "callbackVersion": "2.13",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::dispatched"
      ]
    }
  }
]

Properties

Name	Type	Required	Restrictions	Description
anonymous	[RcsChannelResponse]	false	none	none

RcsChannelResponse

{
  "channel": "rcs",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "agentId": "agent_1"
  },
  "name": "your name",
  "callback": {
    "callbackVersion": "2.13",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::dispatched"
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
id	AgentId	false	none	The definition of a RCS agent id

SMSChannelResponses

[
  {
    "channel": "sms",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "12341234"
    },
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

Properties

Name	Type	Required	Restrictions	Description
anonymous	[SMSChannelResponse]	false	none	none

SMSChannelResponse

{
  "channel": "sms",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "12341234"
  },
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
id	PhoneNumberId	false	none	The definition of the Phone Number Id

WhatsAppChannelResponses

[
  {
    "channel": "whatsapp",
    "scopes": [
      "messages:read",
      "profile:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "12341234"
    },
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

Properties

Name	Type	Required	Restrictions	Description
anonymous	[WhatsAppChannelResponse]	false	none	none

WhatsAppChannelResponse

{
  "channel": "whatsapp",
  "scopes": [
    "messages:read",
    "profile:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "12341234"
  },
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
id	PhoneNumberId	false	none	The definition of the Phone Number Id

ViberChannelResponses

[
  {
    "channel": "viber",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "serviceId": "1234"
    },
    "name": "Your Company",
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

Properties

Name	Type	Required	Restrictions	Description
anonymous	[ViberChannelResponse]	false	none	none

ViberChannelResponse

{
  "channel": "viber",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "serviceId": "1234"
  },
  "name": "Your Company",
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
id	ServiceId	false	none	The definition of the Viber Service id
config	ViberChannelConfigs	false	none	none

PhoneNumberId

{
  "phoneNumber": "string"
}

The definition of the Phone Number Id

Properties

Name	Type	Required	Restrictions	Description
phoneNumber	string	false	none	none

ServiceId

{
  "serviceId": "string"
}

The definition of the Viber Service id

Properties

Name	Type	Required	Restrictions	Description
serviceId	string	false	none	none

AgentId

{
  "agentId": "string"
}

The definition of a RCS agent id

Properties

Name	Type	Required	Restrictions	Description
agentId	string	false	none	none

ViberChannelConfigs

{
  "serviceType": "session"
}

Properties

Name	Type	Required	Restrictions	Description
serviceType	string	true	none	none

Enumerated values

Property	Value
serviceType	session
serviceType	two-way
serviceType	one-way

Problem

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

The problem object follows the RFC-7807 (https://tools.ietf.org/html/rfc7807)

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	A URI reference [RFC3986] that identifies the problem type
title	string	false	none	A short, human-readable summary of the problem type.
status	number	false	none	The HTTP status code (RFC7231, Section 6) generated by the origin server for this occurrence of the problem.
detail	string	false	none	A human-readable explanation specific to this occurrence of the problem.

Webhook Events V2

Delivery updates and inbound messages are sent out to you in a manner of events.

They are sent to the callback URLs that you specified in a Configuration.

Inbound messages are sent to your system as soon as we receive them from the channel.

Delivery updates are sent to your system when:

a message reaches a final state, or
a message reaches an intermediate state and you opted-in to receive this, or
a user decides to delete a message previously sent to you (only available on WhatsApp).

We treat

delivered
seen / read
finally failed

as final states for messages sent by you.

All other states are treated as intermediate states.

Base URLs

production https 78.110.226.11

The server address of tyntec, the events originate from

Received messages

Events emitted when the recipient of the message replies or deletes a previously sent message.

MoMessage (Basic)

A message received by us and delivered to your system via a webhook provided by your system.

Example payload


{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697e",
  "event": "MoMessage",
  "from": "49123512314",
  "to": "49123512315",
  "timestamp": "2019-06-26T11:41:00",
  "channel": "viber",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}

Properties

Name	Type	Required	Description
event	string	true	Determines which type of event is sent. Always MoMessage
channel	string	true	The channel that triggered the event.
receivedAt	string(date-time)	false	The point in time when the message was received. Note This property will be replaced in the future by the timestamp property from the APIEvent
timestamp	string(date-time)	false	The point in time when the message was received
messageId	string	true	A message ID reference
from	string	true	The sender of the message
to	string	false	The receiver. The format is channel-specific
groupId	string	false	The group ID from which the event originates. Only present if the message was sent into a group.
content	MoContent	true	The content of the mobile-originated message
» contentType	string	true	What kind of payload is used
» text	string	false	The received text
» media	MoMedia	false	Media information
»» type	string	false	What kind of media was received
»» url	string	false	The URL of the location where the media is stored
»» mediaId	string	false	A plain ID of the media to download
»» caption	string	false	A caption specified by the user or the file name of the document
» reaction	MoReaction	false	An emoji reaction to a formely sent message
»» messageId	string	false	The messageId of the message this reaction is belonging to.
»» emoji	string	false	The actual reaction consisting of exactly on emoji, or an empty string indicating deletion of a reaction.
context	MoContext	false	Contextual information of the mobile-originated message
» messageId	string	false	The message ID the MoMessage refers to. Usually set when the sender replies to a specific message
» isForwarded	boolean	false	Is the message forwarded by the user?
» isFrequentlyForwarded	boolean	false	Is the message frequently forwarded? The definition of frequently depends on the channel
» product	Product	false	A product that got a question
»» catalogId	string	false	The Id of the catalog
»» productId	string	false	The ID or SKU of the product
»» metaProductId	string	false	The ID for the product on Meta's side
»» name	string	false	The name of the product
»» description	string	false	The description of the product
»» price	string	false	The price of the product
»» currency	string	false	The currency of the price
»» salePrice	string	false	The discounted price of the product
»» inventory	integer	false	The current stock for the product
»» url	string	false	The URL of the product
»» imageUrl	string	false	The image URL of the product

Enumerated values

Property	Value
event	MoMessage
channel	sms
channel	whatsapp
channel	tyntecEcho
channel	viber
contentType	text
contentType	media
contentType	location
contentType	contacts
contentType	reaction
contentType	unknown
type	image
type	document
type	audio
type	voice
type	video

MoMessage (SMS)

A message received by us on the SMS channel and delivered to your system via a webhook provided by your system.

Example payload


{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697e",
  "event": "MoMessage",
  "from": "49123512314",
  "to": "49123512315",
  "timestamp": "2019-06-26T11:41:00",
  "channel": "sms",
  "content": {
    "contentType": "text",
    "text": "Hi, thanks for your support message"
  },
  "sms": {
    "origin": {
      "mcc": "string",
      "mnc": "string",
      "ttId": "string"
    },
    "totalPrice": 0,
    "size": 1,
    "missingParts": false,
    "parts": [
      {
        "messageId": "string",
        "sentDate": "2019-03-13T13:15:22Z",
        "price": 0,
        "currency": "string",
        "priceEffective": "2019-03-13T13:15:22Z",
        "sequenceNumber": 1
      }
    ]
  }
}

Properties

Name	Type	Required	Description
channel	string	true	The channel that triggered the event.
sms	SMS	false	Details specific to the SMS channel
» origin	SMSOrigin	false	Information about the origin of the message
»» mcc	string	false	A representative MCC (Mobile Network Code) of the originating network.
»» mnc	string	false	A representative MNC (Mobile Network Code) of the originating network.
»» ttId	string	false	The respective tyntec ID of the originating network.
» totalPrice	number	false	The sum of prices for each message part listed in “contentList”.
» size	number	false	The amount of respective concatenated SMS parts.
» missingParts	boolean	false	True in the case a part of an over-length message was not received by the tyntec platform and the forwarded message text is incomplete.
» parts	[SMSContent]	false	tyntec merges over-length (concatenated) SMS into one string before sending it to your webserver. Information for each individual part is collected here
»» messageId	string	false	The unique identifier provided by tyntec for each message part.
»» sentDate	string(date-time)	false	The time stamp when the SMS was received by the sending MSC (if available). or The time stamp when the respective message was received by tyntec.
»» price	number	false	The price per message from the respective network. Negative prices represent payout in favor of tyntec’s customers.
»» currency	string	false	The currency in which the pricing is given; corresponding to the currency of the invoice.
»» priceEffective	string(date-time)	false	The date when the “price” became effective.
»» sequenceNumber	number	false	In the case an over-length message is received, tyntec recomposes the full message text before forwarding. The “sequenceNumber” indicates the order of the message part.

Enumerated values

Property	Value
channel	sms

MoMessage (WhatsApp)

A message received by us on the WhatsApp channel and delivered to your system via a webhook provided by your system.

Example payload


{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697e",
  "event": "MoMessage",
  "from": "49123512314",
  "to": "49123512315",
  "timestamp": "2019-06-26T11:41:00",
  "channel": "whatsapp",
  "content": {
    "contentType": "text",
    "text": "Hi, thanks for your support message"
  },
  "whatsapp": {
    "senderName": "Peter",
    "identityKeyHash": "DF2lS5v2W6x="
  }
}

Properties

Name	Type	Required	Description
channel	string	true	The channel that triggered the event.
content	MoContent	true	The content of the mobile-originated message
» contentType	string	true	What kind of payload is used
» text	string	false	The received text
» media	MoMedia	false	Media information
»» type	string	false	What kind of media was received
»» url	string	false	The URL of the location where the media is stored
»» mediaId	string	false	A plain ID of the media to download
»» caption	string	false	A caption specified by the user or the file name of the document
» reaction	MoReaction	false	An emoji reaction to a formely sent message
»» messageId	string	false	The messageId of the message this reaction is belonging to.
»» emoji	string	false	The actual reaction consisting of exactly on emoji, or an empty string indicating deletion of a reaction.
context	MoContext	false	Contextual information of the mobile-originated message
» messageId	string	false	The message ID the MoMessage refers to. Usually set when the sender replies to a specific message
» isForwarded	boolean	false	Is the message forwarded by the user?
» isFrequentlyForwarded	boolean	false	Is the message frequently forwarded? The definition of frequently depends on the channel
» product	Product	false	A product that got a question
»» catalogId	string	false	The Id of the catalog
»» productId	string	false	The ID or SKU of the product
»» metaProductId	string	false	The ID for the product on Meta's side
»» name	string	false	The name of the product
»» description	string	false	The description of the product
»» price	string	false	The price of the product
»» currency	string	false	The currency of the price
»» salePrice	string	false	The discounted price of the product
»» inventory	integer	false	The current stock for the product
»» url	string	false	The URL of the product
»» imageUrl	string	false	The image URL of the product
whatsapp	Whatsapp	false	Details specific to the WhatsApp channel
» senderName	string	false	The name of the sender, set in his or her profile
» identityKeyHash	string	false	The customer's hash ID

Enumerated values

Property	Value
channel	whatsapp
contentType	text
contentType	media
contentType	location
contentType	contacts
contentType	reaction
contentType	unknown
type	image
type	document
type	audio
type	voice
type	video

MoMessage (Viber)

A message received by us on the Viber channel and delivered to your system via a webhook provided by your system.

Example payload


{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697e",
  "event": "MoMessage",
  "from": "49123512314",
  "to": "49123512315",
  "timestamp": "2019-06-26T11:41:00",
  "channel": "viber",
  "content": {
    "contentType": "text",
    "text": "Hi, thanks for your support message"
  }
}

Properties

Name	Type	Required	Description
channel	string	true	The channel that triggered the event.
content	MoContent	true	The content of the mobile-originated message
» contentType	string	true	What kind of payload is used
» text	string	false	The received text
» media	MoMedia	false	Media information
»» type	string	false	What kind of media was received
»» url	string	false	The URL of the location where the media is stored
»» mediaId	string	false	A plain ID of the media to download
»» caption	string	false	A caption specified by the user or the file name of the document
» reaction	MoReaction	false	An emoji reaction to a formely sent message
»» messageId	string	false	The messageId of the message this reaction is belonging to.
»» emoji	string	false	The actual reaction consisting of exactly on emoji, or an empty string indicating deletion of a reaction.
context	MoContext	false	Contextual information of the mobile-originated message
» messageId	string	false	The message ID the MoMessage refers to. Usually set when the sender replies to a specific message
» isForwarded	boolean	false	Is the message forwarded by the user?
» isFrequentlyForwarded	boolean	false	Is the message frequently forwarded? The definition of frequently depends on the channel
» product	Product	false	A product that got a question
»» catalogId	string	false	The Id of the catalog
»» productId	string	false	The ID or SKU of the product
»» metaProductId	string	false	The ID for the product on Meta's side
»» name	string	false	The name of the product
»» description	string	false	The description of the product
»» price	string	false	The price of the product
»» currency	string	false	The currency of the price
»» salePrice	string	false	The discounted price of the product
»» inventory	integer	false	The current stock for the product
»» url	string	false	The URL of the product
»» imageUrl	string	false	The image URL of the product

Enumerated values

Property	Value
channel	viber
contentType	text
contentType	media
contentType	location
contentType	contacts
contentType	reaction
contentType	unknown
type	image
type	document
type	audio
type	voice
type	video

MoMessage Postback

Postbacks are triggered when a user clicks on a button or interacts with any element that supports this.

The event is treated as a MoMessage event for the purpose of callback lookups.

Supporting channels

WhatsApp: Quick Reply buttons

Example payload


{
  "event": "MoMessage::PostBack",
  "messageId": "ABGHSRdiRDUxLwIQHWZNgHd-WIdpPHTMERqTgQ",
  "from": "49123512314",
  "to": "49123512315",
  "timestamp": "2019-06-26T11:41:00",
  "channel": "whatsapp",
  "postback": {
    "data": "EventVisited::2020-04-04::WhatsAppFair"
  },
  "context": {
    "messageId": "77185196-664a-43ec-b14a-fe97036c697e"
  },
  "whatsapp": {
    "senderName": "open api sample",
    "identityKeyHash": "DF2lS5v2W6x=",
    "text": "I liked the event"
  }
}

Properties

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MoMessage::PostBack
channel	string	false	The channel that triggered the event.
timestamp	string(date-time)	true	The point in time when the message was received
messageId	string	true	A message ID reference
from	string	false	The sender of the message
to	string	false	The receiver. The format is channel-specific
groupId	string	false	The group ID from which the event originates. Only present if the message was sent into a group
postback	PostBack	false	No description
» data	string	false	The payload or data that was specified when requesting the button-based message
context	MoContext	false	Contextual information of the mobile-originated message
» messageId	string	false	The message ID the MoMessage refers to. Usually set when the sender replies to a specific message
» isForwarded	boolean	false	Is the message forwarded by the user?
» isFrequentlyForwarded	boolean	false	Is the message frequently forwarded? The definition of frequently depends on the channel
» product	Product	false	A product that got a question
»» catalogId	string	false	The Id of the catalog
»» productId	string	false	The ID or SKU of the product
»» metaProductId	string	false	The ID for the product on Meta's side
»» name	string	false	The name of the product
»» description	string	false	The description of the product
»» price	string	false	The price of the product
»» currency	string	false	The currency of the price
»» salePrice	string	false	The discounted price of the product
»» inventory	integer	false	The current stock for the product
»» url	string	false	The URL of the product
»» imageUrl	string	false	The image URL of the product
whatsapp	WhatsAppPostBack	false	Postback data for a WhatsApp quick reply button
» text	string	false	The caption of the button that was clicked
» title	string	false	The title of the interactive item clicked
» description	string	false	The description of the interactive item clicked

Enumerated values

Property	Value
event	MoMessage::Postback
channel	sms
channel	whatsapp
channel	tyntecEcho
channel	viber

MoMessage Order

Orders are triggered when a user places an order from a pre-filled shopping cart.

The event is treated as a MoMessage event for the purpose of callback lookups.

Supporting channels

WhatsApp: Product and ProductLists

Example payload


{
  "event": "MoMessage::Order",
  "messageId": "ABGHSRdiRDUxLwIQHWZNgHd-WIdpPHTMERqTgQ",
  "from": "49123512314",
  "to": "49123512315",
  "timestamp": "2019-06-26T11:41:00",
  "channel": "whatsapp",
  "order": {
    "catalogId": 2378972934234,
    "text": "Please let me know where I can pick up the order.",
    "items": [
      {
        "productId": "24-2597234-sdfk",
        "productName": "product 1",
        "description": "short description",
        "quantity": 123,
        "itemPrice": 123.22,
        "currency": "EUR"
      },
      {
        "productId": "24-1111134-sdfk",
        "productName": "product 2",
        "description": "short description",
        "quantity": 1,
        "itemPrice": 1.22,
        "currency": "USD"
      }
    ]
  },
  "whatsapp": {
    "senderName": "Test User",
    "identityKeyHash": "DF2lS5v2W6x="
  }
}

Properties

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MoMessage::Order
channel	string	false	The channel that triggered the event.
timestamp	string(date-time)	true	The point in time when the message was received
messageId	string	true	A message ID reference
from	string	false	The sender of the message
to	string	false	The receiver. The format is channel-specific
order	Order	true	Represents an order sent from a channel
» catalogId	string	false	The ID of the catalog the items originate from
» text	string	false	An optional message from the customer
» items	[SelectedProduct]	true	Products placed into the shopping cart for this order
»» productId	string	true	The ID or SKU of the product selected
»» productName	string	false	Name of the product
»» description	string	false	Description of the product
»» quantity	string	true	How many items are selected
»» itemPrice	string	false	The price presented to the customer when choosing the product
»» currency	string	false	The currency of the product's price
context	MoContext	false	Contextual information of the mobile-originated message
» messageId	string	false	The message ID the MoMessage refers to. Usually set when the sender replies to a specific message
» isForwarded	boolean	false	Is the message forwarded by the user?
» isFrequentlyForwarded	boolean	false	Is the message frequently forwarded? The definition of frequently depends on the channel
» product	Product	false	A product that got a question
»» catalogId	string	false	The Id of the catalog
»» productId	string	false	The ID or SKU of the product
»» metaProductId	string	false	The ID for the product on Meta's side
»» name	string	false	The name of the product
»» description	string	false	The description of the product
»» price	string	false	The price of the product
»» currency	string	false	The currency of the price
»» salePrice	string	false	The discounted price of the product
»» inventory	integer	false	The current stock for the product
»» url	string	false	The URL of the product
»» imageUrl	string	false	The image URL of the product
whatsapp	Whatsapp	false	Details specific to the WhatsApp channel
» senderName	string	false	The name of the sender, set in his or her profile
» identityKeyHash	string	false	The customer's hash ID

Enumerated values

Property	Value
event	MoMessage::Order
channel	whatsapp

Message Status: Deleted

This event is triggered when a previously sent MoMessage is deleted by its sender.

Supporting channels

Example payload


{
  "event": "MessageStatus::deleted",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "status": "deleted",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z",
  "from": "491672634678",
  "to": "4923147790813"
}

Properties

Name	Type	Required	Description
event	string	true	Determines which event type is sent.
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
status	string	true	Indicates the status of the message. Be aware that not all channels support all statuses. Note This property will be replaced by the property event in a future release.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request
from	string	true	Who triggered this event. Usually the phone number or WhatsApp account ID.
to	string	true	Which channel-specific account ID is the recipient of this event.

Enumerated values

Property	Value
event	MessageStatus::deleted
channel	sms
channel	whatsapp
channel	tyntecEcho
status	deleted

Delivery updates

Events emitted on updates of message delivery.

Message Status: Accepted

This event is triggered when tyntec accepted your message request.

This happens after the HTTP status code 202 on a messaging request.

Supporting channels

Example payload


{
  "event": "MessageStatus::accepted",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z"
}

Properties

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MessageStatus::accepted
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request

Enumerated values

Property	Value
event	MessageStatus::accepted
channel	sms
channel	whatsapp
channel	viber

Message Status: Delivered

This event is triggered when the channel informed us about the successful delivery of your message to the recipient.

Supporting channels

WhatsApp
SMS
Viber

Example payload


{
  "event": "MessageStatus::delivered",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z"
}

Properties

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MessageStatus::delivered
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request
whatsapp	object	false	WhatsApp related additional information. Since 2.12
» pricing	object	false	Pricing Information (see https://developers.facebook.com/docs/whatsapp/pricing/updates-to-pricing/#per-message-pricing for detailed field description)
»» billable	boolean	false	deprecated
»» pricingModel	string	false	from 01.07.25 on, this is always 'PMP'
»» type	string	false	No description
»» category	string	false	No description
» conversation	object	false	Conversation Information
»» conversationId	string	false	The ID of the conversation generated by WhatsApp
»» identityKeyHash	string	false	The customer's hash ID
»» origin	string	false	No description

Enumerated values

Property	Value
event	MessageStatus::delivered
channel	sms
channel	whatsapp
channel	viber
type	regular
type	free_customer_service
type	free_entry_point
category	authentication
category	authentication_international
category	marketing
category	marketing_lite
category	utility
category	service
category	referral_conversion
origin	business_initiated
origin	user_initiated
origin	referral_conversion

Message Status: Seen

This event is triggered when the channel informs that the message was seen by the recipient.

Depending on the channel, this is a subject of privacy settings by the recipient, eg. WhatsApp.

Supporting channels

WhatsApp
Viber

Example payload


{
  "event": "MessageStatus::seen",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z"
}

Properties

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MessageStatus::seen
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request

Enumerated values

Property	Value
event	MessageStatus::seen
channel	sms
channel	whatsapp
channel	viber

Message Status: Channel Failed

This event is triggered when a message was not successfully delivered via the channel.

Supporting channels

Example payload


{
  "event": "MessageStatus::channelFailed",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z"
}

Properties

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MessageStatus::channelFailed
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request

Enumerated values

Property	Value
event	MessageStatus::channelFailed
channel	sms
channel	whatsapp
channel	viber

Message Status: Failed

This event is triggered when the message failed on all configured channels.

Supporting channels

Example payload


{
  "event": "MessageStatus::failed",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z"
}

Properties

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MessageStatus::failed
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request

Enumerated values

Property	Value
event	MessageStatus::failed
channel	sms
channel	whatsapp
channel	viber

Message Status: Unknown

This event is triggered when the message status cannot be mapped to any of the others.

Supporting channels

Example payload


{
  "event": "MessageStatus::unknown",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z"
}

Properties

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MessageStatus::unknown
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request

Enumerated values

Property	Value
event	MessageStatus::unknown
channel	sms
channel	whatsapp
channel	viber

Schemas

APIEvent

{
  "event": "MessageStatus::accepted",
  "channel": "sms",
  "from": "491672634678",
  "timestamp": "2019-06-26T11:41:00"
}

Properties

Abstract event object produced by the API, such as MessageStatus or MoMessage

Name	Type	Required	Description
event	EventTypes	true	Determines the event types emitted by the API
channel	string	false	The channel that triggered the event. Can be empty in the case of an internal source
timestamp	string(date-time)	false	The point in time when the event happened
from	string	false	Who triggered this event. Usually a phone number or WhatsApp account ID

Enumerated values

Property	Value
event	MoMessage
event	MoMessage::Postback
event	MessageStatus::accepted
event	MessageStatus::channelFailed
event	MessageStatus::deleted
event	MessageStatus::delivered
event	MessageStatus::failed
event	MessageStatus::seen
event	MessageStatus::unknown
channel	sms
channel	whatsapp
channel	tyntecEcho
channel	viber

EventTypes

"MoMessage"

Properties

Determines the event types emitted by the API

Name	Type	Required	Description
anonymous	EventTypes	false	Determines the event types emitted by the API

Enumerated values

Property	Value
anonymous	MoMessage
anonymous	MoMessage::Postback
anonymous	MessageStatus::accepted
anonymous	MessageStatus::channelFailed
anonymous	MessageStatus::deleted
anonymous	MessageStatus::delivered
anonymous	MessageStatus::failed
anonymous	MessageStatus::seen
anonymous	MessageStatus::unknown

MoMessage

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697e",
  "event": "MoMessage",
  "from": "49123512314",
  "to": "49123512315",
  "timestamp": "2019-06-26T11:41:00",
  "channel": "viber",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}

Properties

*A message received by us and delivered to your system via a webhook provided by your system. *

Name	Type	Required	Description
event	string	true	Determines which type of event is sent. Always MoMessage
channel	string	true	The channel that triggered the event.
receivedAt	string(date-time)	false	The point in time when the message was received. Note This property will be replaced in the future by the timestamp property from the APIEvent
timestamp	string(date-time)	false	The point in time when the message was received
messageId	string	true	A message ID reference
from	string	true	The sender of the message
to	string	false	The receiver. The format is channel-specific
groupId	string	false	The group ID from which the event originates. Only present if the message was sent into a group.
content	MoContent	true	The content of the mobile-originated message
» contentType	string	true	What kind of payload is used
» text	string	false	The received text
» media	MoMedia	false	Media information
»» type	string	false	What kind of media was received
»» url	string	false	The URL of the location where the media is stored
»» mediaId	string	false	A plain ID of the media to download
»» caption	string	false	A caption specified by the user or the file name of the document
» reaction	MoReaction	false	An emoji reaction to a formely sent message
»» messageId	string	false	The messageId of the message this reaction is belonging to.
»» emoji	string	false	The actual reaction consisting of exactly on emoji, or an empty string indicating deletion of a reaction.
context	MoContext	false	Contextual information of the mobile-originated message
» messageId	string	false	The message ID the MoMessage refers to. Usually set when the sender replies to a specific message
» isForwarded	boolean	false	Is the message forwarded by the user?
» isFrequentlyForwarded	boolean	false	Is the message frequently forwarded? The definition of frequently depends on the channel
» product	Product	false	A product that got a question
»» catalogId	string	false	The Id of the catalog
»» productId	string	false	The ID or SKU of the product
»» metaProductId	string	false	The ID for the product on Meta's side
»» name	string	false	The name of the product
»» description	string	false	The description of the product
»» price	string	false	The price of the product
»» currency	string	false	The currency of the price
»» salePrice	string	false	The discounted price of the product
»» inventory	integer	false	The current stock for the product
»» url	string	false	The URL of the product
»» imageUrl	string	false	The image URL of the product

Enumerated values

Property	Value
event	MoMessage
channel	sms
channel	whatsapp
channel	tyntecEcho
channel	viber
contentType	text
contentType	media
contentType	location
contentType	contacts
contentType	reaction
contentType	unknown
type	image
type	document
type	audio
type	voice
type	video

MoContent

{
  "contentType": "media",
  "media": {
    "type": "audio",
    "url": "https://api.tyntec.com/messaging/v1/chat/media/77185196-664a-43ec-b14a-fe97036c697f",
    "mediaId": "77185196-664a-43ec-b14a-fe97036c697f"
  }
}

Properties

The content of the mobile-originated message

Name	Type	Required	Description
contentType	string	true	What kind of payload is used
text	string	false	The received text
media	MoMedia	false	Media information
» type	string	false	What kind of media was received
» url	string	false	The URL of the location where the media is stored
» mediaId	string	false	A plain ID of the media to download
» caption	string	false	A caption specified by the user or the file name of the document
reaction	MoReaction	false	An emoji reaction to a formely sent message
» messageId	string	false	The messageId of the message this reaction is belonging to.
» emoji	string	false	The actual reaction consisting of exactly on emoji, or an empty string indicating deletion of a reaction.

Enumerated values

Property	Value
contentType	text
contentType	media
contentType	location
contentType	contacts
contentType	reaction
contentType	unknown
type	image
type	document
type	audio
type	voice
type	video

MoContext

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697a",
  "isForwarded": true,
  "isFrequentlyForwarded": true,
  "product": {
    "catalogId": "23343-12342",
    "productId": "123-SKU-12432",
    "metaProductId": 12345678,
    "name": "product 123",
    "description": "This is a short description for product 123",
    "price": "€49.99",
    "currency": "EUR",
    "salePrice": "€24.99",
    "inventory": 100,
    "url": "some-valid-url.com/product123",
    "imageUrl": "some-valid-url.com/product123.png"
  }
}

Properties

Contextual information of the mobile-originated message

Name	Type	Required	Description
messageId	string	false	The message ID the MoMessage refers to. Usually set when the sender replies to a specific message
isForwarded	boolean	false	Is the message forwarded by the user?
isFrequentlyForwarded	boolean	false	Is the message frequently forwarded? The definition of frequently depends on the channel
product	Product	false	A product that got a question
» catalogId	string	false	The Id of the catalog
» productId	string	false	The ID or SKU of the product
» metaProductId	string	false	The ID for the product on Meta's side
» name	string	false	The name of the product
» description	string	false	The description of the product
» price	string	false	The price of the product
» currency	string	false	The currency of the price
» salePrice	string	false	The discounted price of the product
» inventory	integer	false	The current stock for the product
» url	string	false	The URL of the product
» imageUrl	string	false	The image URL of the product

Product

{
  "catalogId": "23343-12342",
  "productId": "123-SKU-12432",
  "metaProductId": 12345678,
  "name": "product 123",
  "description": "This is a short description for product 123",
  "price": "€49.99",
  "currency": "EUR",
  "salePrice": "€24.99",
  "inventory": 100,
  "url": "some-valid-url.com/product123",
  "imageUrl": "some-valid-url.com/product123.png"
}

Properties

A product that got a question

Name	Type	Required	Description
catalogId	string	false	The Id of the catalog
productId	string	false	The ID or SKU of the product
metaProductId	string	false	The ID for the product on Meta's side
name	string	false	The name of the product
description	string	false	The description of the product
price	string	false	The price of the product
currency	string	false	The currency of the price
salePrice	string	false	The discounted price of the product
inventory	integer	false	The current stock for the product
url	string	false	The URL of the product
imageUrl	string	false	The image URL of the product

MoReaction

{
  "messageId": "wamid.HBgMNDkxNzk3ODEwNTM1FQIAEhgUM0E5Mjg5NUVGMEJBMzcwMENERDEB",
  "emoji": "😀"
}

Properties

An emoji reaction to a formely sent message

Name	Type	Required	Description
messageId	string	false	The messageId of the message this reaction is belonging to.
emoji	string	false	The actual reaction consisting of exactly on emoji, or an empty string indicating deletion of a reaction.

MoMedia

{
  "type": "audio",
  "url": "https://api.tyntec.com/messaging/v1/chat/media/77185196-664a-43ec-b14a-fe97036c697f",
  "mediaId": "77185196-664a-43ec-b14a-fe97036c697f",
  "caption": "This is a picture of my cat!"
}

Properties

Media information

Name	Type	Required	Description
type	string	false	What kind of media was received
url	string	false	The URL of the location where the media is stored
mediaId	string	false	A plain ID of the media to download
caption	string	false	A caption specified by the user or the file name of the document

Enumerated values

Property	Value
type	image
type	document
type	audio
type	voice
type	video

SMSMoMessage

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697e",
  "event": "MoMessage",
  "from": "49123512314",
  "to": "49123512315",
  "timestamp": "2019-06-26T11:41:00",
  "channel": "sms",
  "content": {
    "contentType": "text",
    "text": "Hi, thanks for your support message"
  },
  "sms": {
    "origin": {
      "mcc": "string",
      "mnc": "string",
      "ttId": "string"
    },
    "totalPrice": 0,
    "size": 1,
    "missingParts": false,
    "parts": [
      {
        "messageId": "string",
        "sentDate": "2019-03-13T13:15:22Z",
        "price": 0,
        "currency": "string",
        "priceEffective": "2019-03-13T13:15:22Z",
        "sequenceNumber": 1
      }
    ]
  }
}

Properties

*A message received by us on the SMS channel and delivered to your system via a webhook provided by your system. *

Name	Type	Required	Description
channel	string	true	The channel that triggered the event.
sms	SMS	false	Details specific to the SMS channel
» origin	SMSOrigin	false	Information about the origin of the message
»» mcc	string	false	A representative MCC (Mobile Network Code) of the originating network.
»» mnc	string	false	A representative MNC (Mobile Network Code) of the originating network.
»» ttId	string	false	The respective tyntec ID of the originating network.
» totalPrice	number	false	The sum of prices for each message part listed in “contentList”.
» size	number	false	The amount of respective concatenated SMS parts.
» missingParts	boolean	false	True in the case a part of an over-length message was not received by the tyntec platform and the forwarded message text is incomplete.
» parts	[SMSContent]	false	tyntec merges over-length (concatenated) SMS into one string before sending it to your webserver. Information for each individual part is collected here
»» messageId	string	false	The unique identifier provided by tyntec for each message part.
»» sentDate	string(date-time)	false	The time stamp when the SMS was received by the sending MSC (if available). or The time stamp when the respective message was received by tyntec.
»» price	number	false	The price per message from the respective network. Negative prices represent payout in favor of tyntec’s customers.
»» currency	string	false	The currency in which the pricing is given; corresponding to the currency of the invoice.
»» priceEffective	string(date-time)	false	The date when the “price” became effective.
»» sequenceNumber	number	false	In the case an over-length message is received, tyntec recomposes the full message text before forwarding. The “sequenceNumber” indicates the order of the message part.

Enumerated values

Property	Value
channel	sms

SMS

{
  "origin": {
    "mcc": "49",
    "mnc": "176",
    "ttId": "25"
  },
  "totalPrice": 0.1,
  "size": 1,
  "missingParts": false,
  "parts": [
    {
      "messageId": "48514285-4e78-4eef-b0c6-4ce68d40c1c3",
      "sentDate": "2019-03-13T13:15:22Z",
      "price": 0,
      "currency": "EUR",
      "priceEffective": "2019-03-13T13:15:22Z",
      "sequenceNumber": 1
    }
  ]
}

Properties

Details specific to the SMS channel

Name	Type	Required	Description
origin	SMSOrigin	false	Information about the origin of the message
» mcc	string	false	A representative MCC (Mobile Network Code) of the originating network.
» mnc	string	false	A representative MNC (Mobile Network Code) of the originating network.
» ttId	string	false	The respective tyntec ID of the originating network.
totalPrice	number	false	The sum of prices for each message part listed in “contentList”.
size	number	false	The amount of respective concatenated SMS parts.
missingParts	boolean	false	True in the case a part of an over-length message was not received by the tyntec platform and the forwarded message text is incomplete.
parts	[SMSContent]	false	tyntec merges over-length (concatenated) SMS into one string before sending it to your webserver. Information for each individual part is collected here
» messageId	string	false	The unique identifier provided by tyntec for each message part.
» sentDate	string(date-time)	false	The time stamp when the SMS was received by the sending MSC (if available). or The time stamp when the respective message was received by tyntec.
» price	number	false	The price per message from the respective network. Negative prices represent payout in favor of tyntec’s customers.
» currency	string	false	The currency in which the pricing is given; corresponding to the currency of the invoice.
» priceEffective	string(date-time)	false	The date when the “price” became effective.
» sequenceNumber	number	false	In the case an over-length message is received, tyntec recomposes the full message text before forwarding. The “sequenceNumber” indicates the order of the message part.

SMSOrigin

{
  "mcc": "49",
  "mnc": "176",
  "ttId": "25"
}

Properties

Information about the origin of the message

Name	Type	Required	Description
mcc	string	false	A representative MCC (Mobile Network Code) of the originating network.
mnc	string	false	A representative MNC (Mobile Network Code) of the originating network.
ttId	string	false	The respective tyntec ID of the originating network.

SMSContent

{
  "messageId": "48514285-4e78-4eef-b0c6-4ce68d40c1c3",
  "sentDate": "2019-08-24T14:15:22Z",
  "price": 0.1,
  "currency": "EUR",
  "priceEffective": "2019-08-24T14:15:22Z",
  "sequenceNumber": 1
}

Properties

SMS channel-specific information

Name	Type	Required	Description
messageId	string	false	The unique identifier provided by tyntec for each message part.
sentDate	string(date-time)	false	The time stamp when the SMS was received by the sending MSC (if available). or The time stamp when the respective message was received by tyntec.
price	number	false	The price per message from the respective network. Negative prices represent payout in favor of tyntec’s customers.
currency	string	false	The currency in which the pricing is given; corresponding to the currency of the invoice.
priceEffective	string(date-time)	false	The date when the “price” became effective.
sequenceNumber	number	false	In the case an over-length message is received, tyntec recomposes the full message text before forwarding. The “sequenceNumber” indicates the order of the message part.

WhatsAppMoMessage

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697e",
  "event": "MoMessage",
  "from": "49123512314",
  "to": "49123512315",
  "timestamp": "2019-06-26T11:41:00",
  "channel": "whatsapp",
  "content": {
    "contentType": "text",
    "text": "Hi, thanks for your support message"
  },
  "whatsapp": {
    "senderName": "Peter",
    "identityKeyHash": "DF2lS5v2W6x="
  }
}

Properties

*A message received by us on the WhatsApp channel and delivered to your system via a webhook provided by your system. *

Name	Type	Required	Description
channel	string	true	The channel that triggered the event.
content	MoContent	true	The content of the mobile-originated message
» contentType	string	true	What kind of payload is used
» text	string	false	The received text
» media	MoMedia	false	Media information
»» type	string	false	What kind of media was received
»» url	string	false	The URL of the location where the media is stored
»» mediaId	string	false	A plain ID of the media to download
»» caption	string	false	A caption specified by the user or the file name of the document
» reaction	MoReaction	false	An emoji reaction to a formely sent message
»» messageId	string	false	The messageId of the message this reaction is belonging to.
»» emoji	string	false	The actual reaction consisting of exactly on emoji, or an empty string indicating deletion of a reaction.
context	MoContext	false	Contextual information of the mobile-originated message
» messageId	string	false	The message ID the MoMessage refers to. Usually set when the sender replies to a specific message
» isForwarded	boolean	false	Is the message forwarded by the user?
» isFrequentlyForwarded	boolean	false	Is the message frequently forwarded? The definition of frequently depends on the channel
» product	Product	false	A product that got a question
»» catalogId	string	false	The Id of the catalog
»» productId	string	false	The ID or SKU of the product
»» metaProductId	string	false	The ID for the product on Meta's side
»» name	string	false	The name of the product
»» description	string	false	The description of the product
»» price	string	false	The price of the product
»» currency	string	false	The currency of the price
»» salePrice	string	false	The discounted price of the product
»» inventory	integer	false	The current stock for the product
»» url	string	false	The URL of the product
»» imageUrl	string	false	The image URL of the product
whatsapp	Whatsapp	false	Details specific to the WhatsApp channel
» senderName	string	false	The name of the sender, set in his or her profile
» identityKeyHash	string	false	The customer's hash ID

Enumerated values

Property	Value
channel	whatsapp
contentType	text
contentType	media
contentType	location
contentType	contacts
contentType	reaction
contentType	unknown
type	image
type	document
type	audio
type	voice
type	video

{
  "senderName": "Peter",
  "identityKeyHash": "DF2lS5v2W6x="
}

Properties

Details specific to the WhatsApp channel

Name	Type	Required	Description
senderName	string	false	The name of the sender, set in his or her profile
identityKeyHash	string	false	The customer's hash ID

MessageRequestContext

{
  "userContext": "my-message-reference"
}

Properties

Contextual information for the message request

Name	Type	Required	Description
userContext	string	false	Contextual information that is transfered back on delivery notifications.

ViberMoMessage

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697e",
  "event": "MoMessage",
  "from": "49123512314",
  "to": "49123512315",
  "timestamp": "2019-06-26T11:41:00",
  "channel": "viber",
  "content": {
    "contentType": "text",
    "text": "Hi, thanks for your support message"
  }
}

Properties

*A message received by us on the Viber channel and delivered to your system via a webhook provided by your system. *

Name	Type	Required	Description
channel	string	true	The channel that triggered the event.
content	MoContent	true	The content of the mobile-originated message
» contentType	string	true	What kind of payload is used
» text	string	false	The received text
» media	MoMedia	false	Media information
»» type	string	false	What kind of media was received
»» url	string	false	The URL of the location where the media is stored
»» mediaId	string	false	A plain ID of the media to download
»» caption	string	false	A caption specified by the user or the file name of the document
» reaction	MoReaction	false	An emoji reaction to a formely sent message
»» messageId	string	false	The messageId of the message this reaction is belonging to.
»» emoji	string	false	The actual reaction consisting of exactly on emoji, or an empty string indicating deletion of a reaction.
context	MoContext	false	Contextual information of the mobile-originated message
» messageId	string	false	The message ID the MoMessage refers to. Usually set when the sender replies to a specific message
» isForwarded	boolean	false	Is the message forwarded by the user?
» isFrequentlyForwarded	boolean	false	Is the message frequently forwarded? The definition of frequently depends on the channel
» product	Product	false	A product that got a question
»» catalogId	string	false	The Id of the catalog
»» productId	string	false	The ID or SKU of the product
»» metaProductId	string	false	The ID for the product on Meta's side
»» name	string	false	The name of the product
»» description	string	false	The description of the product
»» price	string	false	The price of the product
»» currency	string	false	The currency of the price
»» salePrice	string	false	The discounted price of the product
»» inventory	integer	false	The current stock for the product
»» url	string	false	The URL of the product
»» imageUrl	string	false	The image URL of the product

Enumerated values

Property	Value
channel	viber
contentType	text
contentType	media
contentType	location
contentType	contacts
contentType	reaction
contentType	unknown
type	image
type	document
type	audio
type	voice
type	video

MoMessagePostBack

{
  "event": "MoMessage::PostBack",
  "messageId": "ABGHSRdiRDUxLwIQHWZNgHd-WIdpPHTMERqTgQ",
  "from": "49123512314",
  "to": "49123512315",
  "timestamp": "2019-06-26T11:41:00",
  "channel": "whatsapp",
  "postback": {
    "data": "EventVisited::2020-04-04::WhatsAppFair"
  },
  "context": {
    "messageId": "77185196-664a-43ec-b14a-fe97036c697e"
  },
  "whatsapp": {
    "senderName": "open api sample",
    "identityKeyHash": "DF2lS5v2W6x=",
    "text": "I liked the event"
  }
}

Properties

*Postbacks are triggered when a user clicks on a button or interacts with any element that supports this.

For WhatsApp only Quick Reply buttons trigger this event. *

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MoMessage::PostBack
channel	string	false	The channel that triggered the event.
timestamp	string(date-time)	true	The point in time when the message was received
messageId	string	true	A message ID reference
from	string	false	The sender of the message
to	string	false	The receiver. The format is channel-specific
groupId	string	false	The group ID from which the event originates. Only present if the message was sent into a group
postback	PostBack	false	No description
» data	string	false	The payload or data that was specified when requesting the button-based message
context	MoContext	false	Contextual information of the mobile-originated message
» messageId	string	false	The message ID the MoMessage refers to. Usually set when the sender replies to a specific message
» isForwarded	boolean	false	Is the message forwarded by the user?
» isFrequentlyForwarded	boolean	false	Is the message frequently forwarded? The definition of frequently depends on the channel
» product	Product	false	A product that got a question
»» catalogId	string	false	The Id of the catalog
»» productId	string	false	The ID or SKU of the product
»» metaProductId	string	false	The ID for the product on Meta's side
»» name	string	false	The name of the product
»» description	string	false	The description of the product
»» price	string	false	The price of the product
»» currency	string	false	The currency of the price
»» salePrice	string	false	The discounted price of the product
»» inventory	integer	false	The current stock for the product
»» url	string	false	The URL of the product
»» imageUrl	string	false	The image URL of the product
whatsapp	WhatsAppPostBack	false	Postback data for a WhatsApp quick reply button
» text	string	false	The caption of the button that was clicked
» title	string	false	The title of the interactive item clicked
» description	string	false	The description of the interactive item clicked

Enumerated values

Property	Value
event	MoMessage::Postback
channel	sms
channel	whatsapp
channel	tyntecEcho
channel	viber

MoMessageOrder

{
  "event": "MoMessage::Order",
  "messageId": "ABGHSRdiRDUxLwIQHWZNgHd-WIdpPHTMERqTgQ",
  "from": "49123512314",
  "to": "49123512315",
  "timestamp": "2019-06-26T11:41:00",
  "channel": "whatsapp",
  "order": {
    "catalogId": 2378972934234,
    "text": "Please let me know where I can pick up the order.",
    "items": [
      {
        "productId": "24-2597234-sdfk",
        "productName": "product 1",
        "description": "short description",
        "quantity": 123,
        "itemPrice": 123.22,
        "currency": "EUR"
      },
      {
        "productId": "24-1111134-sdfk",
        "productName": "product 2",
        "description": "short description",
        "quantity": 1,
        "itemPrice": 1.22,
        "currency": "USD"
      }
    ]
  },
  "whatsapp": {
    "senderName": "Test User",
    "identityKeyHash": "DF2lS5v2W6x="
  }
}

Properties

*Orders are triggered when a user places an order from a shopping cart. *

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MoMessage::Order
channel	string	false	The channel that triggered the event.
timestamp	string(date-time)	true	The point in time when the message was received
messageId	string	true	A message ID reference
from	string	false	The sender of the message
to	string	false	The receiver. The format is channel-specific
order	Order	true	Represents an order sent from a channel
» catalogId	string	false	The ID of the catalog the items originate from
» text	string	false	An optional message from the customer
» items	[SelectedProduct]	true	Products placed into the shopping cart for this order
»» productId	string	true	The ID or SKU of the product selected
»» productName	string	false	Name of the product
»» description	string	false	Description of the product
»» quantity	string	true	How many items are selected
»» itemPrice	string	false	The price presented to the customer when choosing the product
»» currency	string	false	The currency of the product's price
context	MoContext	false	Contextual information of the mobile-originated message
» messageId	string	false	The message ID the MoMessage refers to. Usually set when the sender replies to a specific message
» isForwarded	boolean	false	Is the message forwarded by the user?
» isFrequentlyForwarded	boolean	false	Is the message frequently forwarded? The definition of frequently depends on the channel
» product	Product	false	A product that got a question
»» catalogId	string	false	The Id of the catalog
»» productId	string	false	The ID or SKU of the product
»» metaProductId	string	false	The ID for the product on Meta's side
»» name	string	false	The name of the product
»» description	string	false	The description of the product
»» price	string	false	The price of the product
»» currency	string	false	The currency of the price
»» salePrice	string	false	The discounted price of the product
»» inventory	integer	false	The current stock for the product
»» url	string	false	The URL of the product
»» imageUrl	string	false	The image URL of the product
whatsapp	Whatsapp	false	Details specific to the WhatsApp channel
» senderName	string	false	The name of the sender, set in his or her profile
» identityKeyHash	string	false	The customer's hash ID

Enumerated values

Property	Value
event	MoMessage::Order
channel	whatsapp

PostBack

{
  "data": "EventVisited::2020-04-04::WhatsAppFair"
}

Properties

Name	Type	Required	Description
data	string	false	The payload or data that was specified when requesting the button-based message

WhatsAppPostBack

{
  "text": "Yes",
  "title": "This is the button you clicked",
  "description": "This is the description of a list item",
  "senderName": "Peter",
  "identityKeyHash": "DF2lS5v2W6x="
}

Properties

Postback data for a WhatsApp quick reply button

Name	Type	Required	Description
text	string	false	The caption of the button that was clicked
title	string	false	The title of the interactive item clicked
description	string	false	The description of the interactive item clicked

Order

{
  "catalogId": "123980-12313123",
  "text": "Hi, please make sure you deliver it in the afternoon",
  "items": [
    {
      "productId": "test-sku-1234",
      "productName": "product 123",
      "description": "This is a short description for product 123",
      "quantity": 1,
      "itemPrice": 0.11,
      "currency": "EUR"
    }
  ]
}

Properties

Represents an order sent from a channel

Name	Type	Required	Description
catalogId	string	false	The ID of the catalog the items originate from
text	string	false	An optional message from the customer
items	[SelectedProduct]	true	Products placed into the shopping cart for this order
» productId	string	true	The ID or SKU of the product selected
» productName	string	false	Name of the product
» description	string	false	Description of the product
» quantity	string	true	How many items are selected
» itemPrice	string	false	The price presented to the customer when choosing the product
» currency	string	false	The currency of the product's price

SelectedProduct

{
  "productId": "test-sku-1234",
  "productName": "product 123",
  "description": "This is a short description for product 123",
  "quantity": 1,
  "itemPrice": 0.11,
  "currency": "EUR"
}

Properties

Product selected for an order

Name	Type	Required	Description
productId	string	true	The ID or SKU of the product selected
productName	string	false	Name of the product
description	string	false	Description of the product
quantity	string	true	How many items are selected
itemPrice	string	false	The price presented to the customer when choosing the product
currency	string	false	The currency of the product's price

MessageStatusDeletedEvent

{
  "event": "MessageStatus::deleted",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "status": "deleted",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z",
  "from": "491672634678",
  "to": "4923147790813"
}

Properties

*Indicates that a previously sent inbound MoMessage was deleted by the user. *

Name	Type	Required	Description
event	string	true	Determines which event type is sent.
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
status	string	true	Indicates the status of the message. Be aware that not all channels support all statuses. Note This property will be replaced by the property event in a future release.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request
from	string	true	Who triggered this event. Usually the phone number or WhatsApp account ID.
to	string	true	Which channel-specific account ID is the recipient of this event.

Enumerated values

Property	Value
event	MessageStatus::deleted
channel	sms
channel	whatsapp
channel	tyntecEcho
status	deleted

MessageStatusAccepted

{
  "event": "MessageStatus::accepted",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z"
}

Properties

*Indicates the acceptance of the message by the Conversations API *

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MessageStatus::accepted
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request

Enumerated values

Property	Value
event	MessageStatus::accepted
channel	sms
channel	whatsapp
channel	viber

MessageStatusDelivered

{
  "event": "MessageStatus::delivered",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z"
}

Properties

*Indicates the delivery of the message to the recipient *

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MessageStatus::delivered
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request
whatsapp	object	false	WhatsApp related additional information. Since 2.12
» pricing	object	false	Pricing Information (see https://developers.facebook.com/docs/whatsapp/pricing/updates-to-pricing/#per-message-pricing for detailed field description)
»» billable	boolean	false	deprecated
»» pricingModel	string	false	from 01.07.25 on, this is always 'PMP'
»» type	string	false	No description
»» category	string	false	No description
» conversation	object	false	Conversation Information
»» conversationId	string	false	The ID of the conversation generated by WhatsApp
»» identityKeyHash	string	false	The customer's hash ID
»» origin	string	false	No description

Enumerated values

Property	Value
event	MessageStatus::delivered
channel	sms
channel	whatsapp
channel	viber
type	regular
type	free_customer_service
type	free_entry_point
category	authentication
category	authentication_international
category	marketing
category	marketing_lite
category	utility
category	service
category	referral_conversion
origin	business_initiated
origin	user_initiated
origin	referral_conversion

MessageStatusSeen

{
  "event": "MessageStatus::seen",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z"
}

Properties

*Indicates that the message was seen by the recipient *

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MessageStatus::seen
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request

Enumerated values

Property	Value
event	MessageStatus::seen
channel	sms
channel	whatsapp
channel	viber

MessageStatusChannelFailed

{
  "event": "MessageStatus::channelFailed",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z"
}

Properties

*Indicates that the message failed on the particular channel *

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MessageStatus::channelFailed
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request

Enumerated values

Property	Value
event	MessageStatus::channelFailed
channel	sms
channel	whatsapp
channel	viber

MessageStatusFailed

{
  "event": "MessageStatus::failed",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z"
}

Properties

*Indicates that all channels failed. *

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MessageStatus::failed
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request

Enumerated values

Property	Value
event	MessageStatus::failed
channel	sms
channel	whatsapp
channel	viber

MessageStatusUnknown

{
  "event": "MessageStatus::unknown",
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "channel": "whatsapp",
  "userContext": "my-message-reference",
  "timestamp": "2019-06-26T11:41:28Z"
}

Properties

*Indicates an unforseen message status. *

Name	Type	Required	Description
event	string	true	Determines which event type is sent. Always MessageStatus::unknown
messageId	string	true	A global message ID reference
channel	string	true	The channel that triggered the event. Can be empty in the case of an internal source.
timestamp	string(date-time)	true	The point in time when the event happened
userContext	string	false	Contextual information set on the message request

Enumerated values

Property	Value
event	MessageStatus::unknown
channel	sms
channel	whatsapp
channel	viber

Conversations Select API

Version: v3.0

Specification Release Notes Postman Collection Other versions

The conversations select API allows you to set channel flow selections to reach your end users by applying smart rule based flows that will try multiple channels until a successful dispatch.

Usage over underlying channels.

For each channel used on channel selection you may refer to the corresponding channel API documentation.

Examples on usage

Send a message first by trying whatsapp channel but only if the destination country is in Germany.

curl --location --request POST 'https://api.tyntec.com/conversations/select/v1/run' \
--header 'apiKey: my api key' \
--header 'Content-Type: application/json' \
--data-raw '{
    "input": {
        "to": "49123123123",
        "text": "hello world"
    },
    "flow": {
        "name": "boom",
        "steps": [
            {
                "name": "send via WA",
                "channel": "conversations",
                "request": {
                    "from": "49123123123",
                    "to": "{{to}}",
                    "channel": "whatsapp",
                    "content": {
                        "contentType": "template",
                        "template": {
                            "templateId": "test_limit_template",
                            "templateLanguage": "en",
                            "components": {
                                "body": [
                                    {
                                        "type": "text",
                                        "text": "{{text}}"
                                    }
                                ]
                            }
                        }
                    }
                },
                "match": {
                    "countries": [
                        "DE"
                    ]
                }
            },
            {
                "name": "send via SMS",
                "channel": "sms",
                "request": {
                    "from": "tyntec",
                    "to": "{{to}}",
                    "message": "{{text}}"
                }
            }
        ]
    },
    "callback": {
        "url": "https://webhook.site/ce0b0f49-4797-4bd1-8a94-7400bb31d240"
    }
}'

As the initial request is too verbose, the flow can be first saved.

curl --location --request POST 'https://api.tyntec.com/conversations/select/v1/flows' \
--header 'apiKey: my api key' \
--header 'Content-Type: application/json' \
--data-raw '{
    "name": "boom",
    "steps": [
        {
            "name": "send via WA",
            "order": 1,
            "channel": "conversations",
            "request": {
                "from": "49123123123",
                "to": "{{to}}",
                "channel": "whatsapp",
                "content": {
                    "contentType": "template",
                    "template": {
                        "templateId": "test_limit_template",
                        "templateLanguage": "en",
                        "components": {
                            "body": [
                                {
                                    "type": "text",
                                    "text": "{{text}}"
                                }
                            ]
                        }
                    }
                }
            },
            "match": {
              "countries": [
              "DE"
              ]
                }
        },
        {
            "name": "send via SMS",
            "order": 2,
            "channel": "sms",
            "request": {
                "from": "tyntec",
                "to": "{{to}}}",
                "message": "{{text}}"
            }
        }
    ]
}'

In the response there will be a new flow with an ID created and now to initiate a flow the run request can change to this:

curl --location --request POST 'https://api.tyntec.com/conversations/select/v1/run' \
--header 'apiKey: my api key' \
--header 'Content-Type: application/json' \
--data-raw '{
  {
    "input":{
        "to":"49123123123",
        "text": "hello world"
    },
    "flowId": "a0157a44-0912-4659-92c6-7e22edc88619",
    "callback":{
        "url":"https://webhook.site/b3b14edc-ffa7-4e7d-bcb3-26360200073a"
    }
  }

Base URLs

https://api.tyntec.com/conversations/select/v1

FlowManagement

In this section operations that have to do with stored flows

Get stored flows

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/select/v1/flows \
  -H 'Accept: application/json'

GET https://api.tyntec.com/conversations/select/v1/flows HTTP/1.1
Host: api.tyntec.com
Accept: application/json


const headers = {
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/select/v1/flows',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

result = RestClient.get 'https://api.tyntec.com/conversations/select/v1/flows',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json'
}

r = requests.get('https://api.tyntec.com/conversations/select/v1/flows', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/select/v1/flows', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/flows");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/select/v1/flows", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /flows

Get all stored flows created under your account

Example responses

200 Response

[
  {
    "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "name": "Flow for my product",
    "callback": {
      "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
      "headers": {
        "key": "string",
        "value": "stringst"
      }
    },
    "steps": [
      {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "name": "Flow for my product",
        "order": 1,
        "channel": "sms",
        "request": {
          "to": "+123456789",
          "from": "tyntec",
          "message": "Hello world!"
        },
        "match": {
          "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
          "enabled": true,
          "countries": [
            "string"
          ],
          "prefixes": [
            "string"
          ]
        },
        "next": {
          "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
          "enabled": true,
          "onFailedSubmit": true,
          "statuses": [
            "string"
          ]
        }
      }
    ]
  }
]

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

Responses

Status	Meaning	Description	Schema
200	OK	All stored flows on the account	Inline
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 200

Name	Type	Required	Restrictions	Description
anonymous	[Flow]	false	none	[The flow structure.]
» flowId	string(uuid)	false	none	The flow unique ID
» name	string	false	none	A friendly name for this flow.
» callback	FlowCallbackSetting	false	none	The flow structure.
»» url	string(url)	false	none	The callback URL to receive the events of this Flow execution.
»» headers	object	false	none	An additional custom header to be sent with the event transmission. Can be used for setting authentication tokens, or similar.
»»» key	string	true	none	The name of the HTTP header
»»» value	string	true	none	The value of the HTTP header
» steps	[FlowStep]	false	none	Steps of this flow to execute.
»» id	string(uuid)	false	none	The flow step unique ID. Will be Autogenerated.
»» name	string	false	none	A friendly name for this flow step.
»» order	integer¦null	false	none	The order of step execution. If not set will get the list index order number.
»» channel	string	false	none	none
»» request	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
»»» anonymous	object	false	none	none
»»»» to	string	true	none	Destination phone number in the international phone format E.164
»»»» from	string	true	none	This parameter provides identification of the sending party, which can either be a phone number in the international format or an alphanumeric identifier with up to 11 characters. Some destination networks impose restrictions on the sender ID format. Please check the coverage list and contact us for more information.
»»»» message	string	true	none	The message will be sent with characters encoded either in the GSM standard alphabet (GSM-7) or GSM Unicode alphabet (UCS-2). - GSM standard alphabet GSM-7. Maximum length is 160 characters per a single message and 152 characters per a concatenated message. - GSM Unicode alphabet UCS-2. Maximum length is 70 characters per a single message and 66 characters per a concatenated message. tyntec automatically splits a sent message into concatenated messages if the message exceeds the given limits. These concatenated messages are unified by the handset once again and they are displayed as one message (if supported by the handset). tyntec will charge for each part of the concatenated message as for an individual message.
»»»» encoding	string	false	none	Encoding selection between GSM7, UNICODE, or the default AUTO selection
»»»» gateway	string	false	none	Which gateway to use for the message delivery
»»»» conversion	boolean	false	none	Whether this message is subject to conversion ratio
»»»» sendDateTime	string	false	none	Any future date in the format of “yyyy-MM-ddT-HH:mm:ss+HH:mm” ISO 8601; if not set, the message will be sent immediately. The default time zone is UTC.
»»»» validity	string	false	none	Message validity in minutes
»»»» reference	string	false	none	Customer reference attached to the Delivery Reports
»»»» callbackUrl	string	false	none	Your URL for delivering the Delivery Reports; leave empty for no Delivery Report.
»»»» callbackMethod	string	false	none	Your prefered HTTP method for the Delivery Report callback; possible values are POST/GET.
»»»» partLimit	integer(int32)	false	none	Up to how many parts you allow this message can concatenated
»»»» trate	number(double)	false	none	Controls the transcoding rate of the original message to GSM-7 compatible characters; this can be used to compress the message.
»»»» mrate	number(double)	false	none	Controls the replacement rate of characters incompatible with GSM-7; they are replaced with '.'.
»»»» upperCased	boolean	false	none	Whether you allow the transcoder to try an upper case version of the content in the case this improves the produced parts of the message
»»»» keepEmojis	boolean	false	none	Whether you allow the transcoder to keep emojis
»»»» flash	boolean	false	none	Whether this SMS will be delivered as flash; some networks do not support it.

xor

Name	Type	Required	Restrictions	Description
»»» anonymous	object	false	none	The message you would like to send
»»»» to	string	true	none	The message's recipient The format depends on the specific channel
»»»» from	string	true	none	The sender of the messages. The format depends on the specific channel.
»»»» channel	string	true	none	The channel selected for delivery.
»»»» overrides	object	false	none	Overrides of defaults for this message
»»»»» notificationCallbackUrl	string	false	none	When present this url is used for sending the delivery notifications to your webhook. Can be used for debugging use cases or individual routings.
»»»» context	string	false	none	The context for this particular message
»»»» content	any	false	none	none

xor

Name	Type	Required	Restrictions	Description
»»» anonymous	object	false	none	Contract Array Response schema
»»»» from	string	true	none	Phone number of the calling party in the international format E.164
»»»» to	string	true	none	Phone number of the callee party in the international format E.164
»»»» message	string	true	none	The message you want to send via TTS call
»»»» language	string	true	none	language
»»»» initialDelay	integer(int32)	false	none	The initial pause before the TTS is announced through the call.
»»»» eventsUrl	string	false	none	Your URL for delivering the events for this call; leave empty for no events push.

continued

Name	Type	Required	Restrictions	Description
»» match	MatchRule	false	none	none
»»» id	string(uuid)	false	none	The match rule unique ID. Will be Autogenerated.
»»» enabled	boolean	false	none	Is this rule enabled or not. By default is to true.
»»» countries	[string]	false	none	none
»»» prefixes	[string]	false	none	none
»» next	NexRule	false	none	none
»»» id	string(uuid)	false	none	The next rule unique ID. Will be Autogenerated.
»»» enabled	boolean	false	none	Is this rule enabled or not. By default is to true.
»»» onFailedSubmit	boolean	false	none	If the channel didnt accept the request should it move to the next step or fail.
»»» statuses	[string]	false	none	none

Enumerated values

Property	Value
channel	sms
channel	conversations
channel	tts
encoding	AUTO
encoding	GDM7
encoding	UNICODE
callbackMethod	POST
callbackMethod	GET
language	ar_eg
language	ar_sa
language	bg_bg
language	ca_es
language	zh_cn
language	zh_hk
language	zh_tw
language	hr_hr
language	cs_cz
language	da_dk
language	nl_be
language	nl_nl
language	en_au
language	en_ca
language	en_gb
language	en_in
language	en_ie
language	en_us
language	fi_fi
language	fr_ca
language	fr_fr
language	fr_ch
language	de_at
language	de_de
language	de_ch
language	el_gr
language	he_il
language	hi_in
language	hu_hu
language	id_id
language	it_it
language	ja_jp
language	ko_kr
language	ms_my
language	nb_no
language	pl_pl
language	pt_pt
language	ro_ro
language	ru_ru
language	sk_sk
language	sl_si
language	es_mx
language	es_es
language	sv_se
language	ta_in
language	th_th
language	tr_tr
language	vi_vn

Create a new flow

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/select/v1/flows \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json'

POST https://api.tyntec.com/conversations/select/v1/flows HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json

const inputBody = '{
  "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  },
  "steps": [
    {
      "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
      "name": "Flow for my product",
      "order": 1,
      "channel": "sms",
      "request": {
        "to": "+123456789",
        "from": "tyntec",
        "message": "Hello world!"
      },
      "match": {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "enabled": true,
        "countries": [
          "string"
        ],
        "prefixes": [
          "string"
        ]
      },
      "next": {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "enabled": true,
        "onFailedSubmit": true,
        "statuses": [
          "string"
        ]
      }
    }
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/select/v1/flows',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json'
}

result = RestClient.post 'https://api.tyntec.com/conversations/select/v1/flows',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json'
}

r = requests.post('https://api.tyntec.com/conversations/select/v1/flows', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/select/v1/flows', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/flows");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/select/v1/flows", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /flows

Creates a new flow and stores it

Body parameter

{
  "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  },
  "steps": [
    {
      "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
      "name": "Flow for my product",
      "order": 1,
      "channel": "sms",
      "request": {
        "to": "+123456789",
        "from": "tyntec",
        "message": "Hello world!"
      },
      "match": {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "enabled": true,
        "countries": [
          "string"
        ],
        "prefixes": [
          "string"
        ]
      },
      "next": {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "enabled": true,
        "onFailedSubmit": true,
        "statuses": [
          "string"
        ]
      }
    }
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	Flow	false	none

Example responses

200 Response

{
  "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  },
  "steps": [
    {
      "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
      "name": "Flow for my product",
      "order": 1,
      "channel": "sms",
      "request": {
        "to": "+123456789",
        "from": "tyntec",
        "message": "Hello world!"
      },
      "match": {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "enabled": true,
        "countries": [
          "string"
        ],
        "prefixes": [
          "string"
        ]
      },
      "next": {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "enabled": true,
        "onFailedSubmit": true,
        "statuses": [
          "string"
        ]
      }
    }
  ]
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

Responses

Status	Meaning	Description	Schema
200	OK	All stored flows on the account	Flow
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Get a flow

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/select/v1/flows/{flowId} \
  -H 'Accept: application/json'

GET https://api.tyntec.com/conversations/select/v1/flows/{flowId} HTTP/1.1
Host: api.tyntec.com
Accept: application/json


const headers = {
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/select/v1/flows/{flowId}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

result = RestClient.get 'https://api.tyntec.com/conversations/select/v1/flows/{flowId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json'
}

r = requests.get('https://api.tyntec.com/conversations/select/v1/flows/{flowId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/select/v1/flows/{flowId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/flows/{flowId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/select/v1/flows/{flowId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /flows/{flowId}

Get an existing flow

Parameters

Name	In	Type	Required	Description
flowId	path	string	true	The flowId of the flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/{flowId}.

Example responses

200 Response

{
  "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  },
  "steps": [
    {
      "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
      "name": "Flow for my product",
      "order": 1,
      "channel": "sms",
      "request": {
        "to": "+123456789",
        "from": "tyntec",
        "message": "Hello world!"
      },
      "match": {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "enabled": true,
        "countries": [
          "string"
        ],
        "prefixes": [
          "string"
        ]
      },
      "next": {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "enabled": true,
        "onFailedSubmit": true,
        "statuses": [
          "string"
        ]
      }
    }
  ]
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

Responses

Status	Meaning	Description	Schema
200	OK	The stored flow for this ID	Flow
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
404	Not Found	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Patch a flow

Code samples

# You can also use wget
curl -X PATCH https://api.tyntec.com/conversations/select/v1/flows/{flowId} \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json'

PATCH https://api.tyntec.com/conversations/select/v1/flows/{flowId} HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json

const inputBody = '{
  "name": "string",
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  }
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/select/v1/flows/{flowId}',
{
  method: 'PATCH',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json'
}

result = RestClient.patch 'https://api.tyntec.com/conversations/select/v1/flows/{flowId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json'
}

r = requests.patch('https://api.tyntec.com/conversations/select/v1/flows/{flowId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PATCH','https://api.tyntec.com/conversations/select/v1/flows/{flowId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/flows/{flowId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PATCH");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PATCH", "https://api.tyntec.com/conversations/select/v1/flows/{flowId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PATCH /flows/{flowId}

Patch an existing flow

Body parameter

{
  "name": "string",
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  }
}

Parameters

Name	In	Type	Required	Description
body	body	PatchFlowRequest	false	none
flowId	path	string	true	The flowId of the flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/{flowId}.

Example responses

200 Response

{
  "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  },
  "steps": [
    {
      "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
      "name": "Flow for my product",
      "order": 1,
      "channel": "sms",
      "request": {
        "to": "+123456789",
        "from": "tyntec",
        "message": "Hello world!"
      },
      "match": {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "enabled": true,
        "countries": [
          "string"
        ],
        "prefixes": [
          "string"
        ]
      },
      "next": {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "enabled": true,
        "onFailedSubmit": true,
        "statuses": [
          "string"
        ]
      }
    }
  ]
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

Responses

Status	Meaning	Description	Schema
200	OK	Get patched flow	Flow
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Delete a flow

Code samples

# You can also use wget
curl -X DELETE https://api.tyntec.com/conversations/select/v1/flows/{flowId} \
  -H 'Accept: application/problem+json'

DELETE https://api.tyntec.com/conversations/select/v1/flows/{flowId} HTTP/1.1
Host: api.tyntec.com
Accept: application/problem+json


const headers = {
  'Accept':'application/problem+json'

};

fetch('https://api.tyntec.com/conversations/select/v1/flows/{flowId}',
{
  method: 'DELETE',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/problem+json'
}

result = RestClient.delete 'https://api.tyntec.com/conversations/select/v1/flows/{flowId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/problem+json'
}

r = requests.delete('https://api.tyntec.com/conversations/select/v1/flows/{flowId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/problem+json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('DELETE','https://api.tyntec.com/conversations/select/v1/flows/{flowId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/flows/{flowId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("DELETE");
con.setRequestProperty("Accept", "application/problem+json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/problem+json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("DELETE", "https://api.tyntec.com/conversations/select/v1/flows/{flowId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

DELETE /flows/{flowId}

Delete an existing flow

Parameters

Name	In	Type	Required	Description
flowId	path	string	true	The flowId of the flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/{flowId}.

Example responses

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
204	No Content	Flow deleted.	None
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
404	Not Found	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Get all steps of a flow

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps \
  -H 'Accept: application/json'

GET https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps HTTP/1.1
Host: api.tyntec.com
Accept: application/json


const headers = {
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

result = RestClient.get 'https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json'
}

r = requests.get('https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /flows/{flowId}/steps

Get all steps existing in this flow

Parameters

Name	In	Type	Required	Description
flowId	path	string	true	The flowId of the flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/{flowId}.

Example responses

200 Response

[
  {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "name": "Flow for my product",
    "order": 1,
    "channel": "sms",
    "request": {
      "to": "+123456789",
      "from": "tyntec",
      "message": "Hello world!"
    },
    "match": {
      "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
      "enabled": true,
      "countries": [
        "string"
      ],
      "prefixes": [
        "string"
      ]
    },
    "next": {
      "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
      "enabled": true,
      "onFailedSubmit": true,
      "statuses": [
        "string"
      ]
    }
  }
]

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

Responses

Status	Meaning	Description	Schema
200	OK	The stored steps flow for this ID	Inline
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
404	Not Found	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 200

Name	Type	Required	Restrictions	Description
anonymous	[FlowStep]	false	none	[A flow step definition.]
» id	string(uuid)	false	none	The flow step unique ID. Will be Autogenerated.
» name	string	false	none	A friendly name for this flow step.
» order	integer¦null	false	none	The order of step execution. If not set will get the list index order number.
» channel	string	false	none	none
» request	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
»» anonymous	object	false	none	none
»»» to	string	true	none	Destination phone number in the international phone format E.164
»»» from	string	true	none	This parameter provides identification of the sending party, which can either be a phone number in the international format or an alphanumeric identifier with up to 11 characters. Some destination networks impose restrictions on the sender ID format. Please check the coverage list and contact us for more information.
»»» message	string	true	none	The message will be sent with characters encoded either in the GSM standard alphabet (GSM-7) or GSM Unicode alphabet (UCS-2). - GSM standard alphabet GSM-7. Maximum length is 160 characters per a single message and 152 characters per a concatenated message. - GSM Unicode alphabet UCS-2. Maximum length is 70 characters per a single message and 66 characters per a concatenated message. tyntec automatically splits a sent message into concatenated messages if the message exceeds the given limits. These concatenated messages are unified by the handset once again and they are displayed as one message (if supported by the handset). tyntec will charge for each part of the concatenated message as for an individual message.
»»» encoding	string	false	none	Encoding selection between GSM7, UNICODE, or the default AUTO selection
»»» gateway	string	false	none	Which gateway to use for the message delivery
»»» conversion	boolean	false	none	Whether this message is subject to conversion ratio
»»» sendDateTime	string	false	none	Any future date in the format of “yyyy-MM-ddT-HH:mm:ss+HH:mm” ISO 8601; if not set, the message will be sent immediately. The default time zone is UTC.
»»» validity	string	false	none	Message validity in minutes
»»» reference	string	false	none	Customer reference attached to the Delivery Reports
»»» callbackUrl	string	false	none	Your URL for delivering the Delivery Reports; leave empty for no Delivery Report.
»»» callbackMethod	string	false	none	Your prefered HTTP method for the Delivery Report callback; possible values are POST/GET.
»»» partLimit	integer(int32)	false	none	Up to how many parts you allow this message can concatenated
»»» trate	number(double)	false	none	Controls the transcoding rate of the original message to GSM-7 compatible characters; this can be used to compress the message.
»»» mrate	number(double)	false	none	Controls the replacement rate of characters incompatible with GSM-7; they are replaced with '.'.
»»» upperCased	boolean	false	none	Whether you allow the transcoder to try an upper case version of the content in the case this improves the produced parts of the message
»»» keepEmojis	boolean	false	none	Whether you allow the transcoder to keep emojis
»»» flash	boolean	false	none	Whether this SMS will be delivered as flash; some networks do not support it.

xor

Name	Type	Required	Restrictions	Description
»» anonymous	object	false	none	The message you would like to send
»»» to	string	true	none	The message's recipient The format depends on the specific channel
»»» from	string	true	none	The sender of the messages. The format depends on the specific channel.
»»» channel	string	true	none	The channel selected for delivery.
»»» overrides	object	false	none	Overrides of defaults for this message
»»»» notificationCallbackUrl	string	false	none	When present this url is used for sending the delivery notifications to your webhook. Can be used for debugging use cases or individual routings.
»»» context	string	false	none	The context for this particular message
»»» content	any	false	none	none

xor

Name	Type	Required	Restrictions	Description
»» anonymous	object	false	none	Contract Array Response schema
»»» from	string	true	none	Phone number of the calling party in the international format E.164
»»» to	string	true	none	Phone number of the callee party in the international format E.164
»»» message	string	true	none	The message you want to send via TTS call
»»» language	string	true	none	language
»»» initialDelay	integer(int32)	false	none	The initial pause before the TTS is announced through the call.
»»» eventsUrl	string	false	none	Your URL for delivering the events for this call; leave empty for no events push.

continued

Name	Type	Required	Restrictions	Description
» match	MatchRule	false	none	none
»» id	string(uuid)	false	none	The match rule unique ID. Will be Autogenerated.
»» enabled	boolean	false	none	Is this rule enabled or not. By default is to true.
»» countries	[string]	false	none	none
»» prefixes	[string]	false	none	none
» next	NexRule	false	none	none
»» id	string(uuid)	false	none	The next rule unique ID. Will be Autogenerated.
»» enabled	boolean	false	none	Is this rule enabled or not. By default is to true.
»» onFailedSubmit	boolean	false	none	If the channel didnt accept the request should it move to the next step or fail.
»» statuses	[string]	false	none	none

Enumerated values

Property	Value
channel	sms
channel	conversations
channel	tts
encoding	AUTO
encoding	GDM7
encoding	UNICODE
callbackMethod	POST
callbackMethod	GET
language	ar_eg
language	ar_sa
language	bg_bg
language	ca_es
language	zh_cn
language	zh_hk
language	zh_tw
language	hr_hr
language	cs_cz
language	da_dk
language	nl_be
language	nl_nl
language	en_au
language	en_ca
language	en_gb
language	en_in
language	en_ie
language	en_us
language	fi_fi
language	fr_ca
language	fr_fr
language	fr_ch
language	de_at
language	de_de
language	de_ch
language	el_gr
language	he_il
language	hi_in
language	hu_hu
language	id_id
language	it_it
language	ja_jp
language	ko_kr
language	ms_my
language	nb_no
language	pl_pl
language	pt_pt
language	ro_ro
language	ru_ru
language	sk_sk
language	sl_si
language	es_mx
language	es_es
language	sv_se
language	ta_in
language	th_th
language	tr_tr
language	vi_vn

Adds a new step on the flow

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json'

POST https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json

const inputBody = '{
  "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "order": 1,
  "channel": "sms",
  "request": {
    "to": "+123456789",
    "from": "tyntec",
    "message": "Hello world!"
  },
  "match": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "countries": [
      "string"
    ],
    "prefixes": [
      "string"
    ]
  },
  "next": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "onFailedSubmit": true,
    "statuses": [
      "string"
    ]
  }
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json'
}

result = RestClient.post 'https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json'
}

r = requests.post('https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /flows/{flowId}/steps

Adds a new step on the flow. CAUTION this will have immediate impact to all new requests using this flow.

Body parameter

{
  "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "order": 1,
  "channel": "sms",
  "request": {
    "to": "+123456789",
    "from": "tyntec",
    "message": "Hello world!"
  },
  "match": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "countries": [
      "string"
    ],
    "prefixes": [
      "string"
    ]
  },
  "next": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "onFailedSubmit": true,
    "statuses": [
      "string"
    ]
  }
}

Parameters

Name	In	Type	Required	Description
body	body	FlowStep	false	none
flowId	path	string	true	The flowId of the flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/{flowId}.

Example responses

200 Response

{
  "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "order": 1,
  "channel": "sms",
  "request": {
    "to": "+123456789",
    "from": "tyntec",
    "message": "Hello world!"
  },
  "match": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "countries": [
      "string"
    ],
    "prefixes": [
      "string"
    ]
  },
  "next": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "onFailedSubmit": true,
    "statuses": [
      "string"
    ]
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

Responses

Status	Meaning	Description	Schema
200	OK	The newly created step.	FlowStep
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
404	Not Found	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Get step of a flow

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId} \
  -H 'Accept: application/json'

GET https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId} HTTP/1.1
Host: api.tyntec.com
Accept: application/json


const headers = {
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

result = RestClient.get 'https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json'
}

r = requests.get('https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /flows/{flowId}/steps/{stepId}

Get step of the flow.

Parameters

Name	In	Type	Required	Description
flowId	path	string(uuid)	true	The flowId of the flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/{flowId}.
stepId	path	string(uuid)	true	The stepId of the step flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/{flowId}/steps/{stepId}.

Example responses

200 Response

{
  "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "order": 1,
  "channel": "sms",
  "request": {
    "to": "+123456789",
    "from": "tyntec",
    "message": "Hello world!"
  },
  "match": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "countries": [
      "string"
    ],
    "prefixes": [
      "string"
    ]
  },
  "next": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "onFailedSubmit": true,
    "statuses": [
      "string"
    ]
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

Responses

Status	Meaning	Description	Schema
200	OK	Get step with ID from this flow.	FlowStep
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
404	Not Found	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Delete flow step

Code samples

# You can also use wget
curl -X DELETE https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId} \
  -H 'Accept: application/problem+json'

DELETE https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId} HTTP/1.1
Host: api.tyntec.com
Accept: application/problem+json


const headers = {
  'Accept':'application/problem+json'

};

fetch('https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}',
{
  method: 'DELETE',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/problem+json'
}

result = RestClient.delete 'https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/problem+json'
}

r = requests.delete('https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/problem+json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('DELETE','https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("DELETE");
con.setRequestProperty("Accept", "application/problem+json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/problem+json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("DELETE", "https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

DELETE /flows/{flowId}/steps/{stepId}

Deletes a flow step.

Parameters

Name	In	Type	Required	Description
flowId	path	string(uuid)	true	The flowId of the flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/{flowId}.
stepId	path	string(uuid)	true	The stepId of the step flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/{flowId}/steps/{stepId}.

Example responses

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
204	No Content	Flow step deleted.	None
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
404	Not Found	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Patch a flow step

Code samples

# You can also use wget
curl -X PATCH https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId} \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json'

PATCH https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId} HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json

const inputBody = '{
  "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "order": 1,
  "channel": "sms",
  "request": {
    "to": "+123456789",
    "from": "tyntec",
    "message": "Hello world!"
  },
  "match": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "countries": [
      "string"
    ],
    "prefixes": [
      "string"
    ]
  },
  "next": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "onFailedSubmit": true,
    "statuses": [
      "string"
    ]
  }
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}',
{
  method: 'PATCH',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json'
}

result = RestClient.patch 'https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json'
}

r = requests.patch('https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PATCH','https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PATCH");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PATCH", "https://api.tyntec.com/conversations/select/v1/flows/{flowId}/steps/{stepId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PATCH /flows/{flowId}/steps/{stepId}

Patches a flow step.

Body parameter

{
  "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "order": 1,
  "channel": "sms",
  "request": {
    "to": "+123456789",
    "from": "tyntec",
    "message": "Hello world!"
  },
  "match": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "countries": [
      "string"
    ],
    "prefixes": [
      "string"
    ]
  },
  "next": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "onFailedSubmit": true,
    "statuses": [
      "string"
    ]
  }
}

Parameters

Name	In	Type	Required	Description
body	body	FlowStep	false	none
flowId	path	string(uuid)	true	The flowId of the flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/{flowId}.
stepId	path	string(uuid)	true	The stepId of the step flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/{flowId}/steps/{stepId}.

Example responses

200 Response

{
  "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "order": 1,
  "channel": "sms",
  "request": {
    "to": "+123456789",
    "from": "tyntec",
    "message": "Hello world!"
  },
  "match": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "countries": [
      "string"
    ],
    "prefixes": [
      "string"
    ]
  },
  "next": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "onFailedSubmit": true,
    "statuses": [
      "string"
    ]
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returns the changed step.	FlowStep
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
404	Not Found	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

FlowControl

In this section operations that have to do with flow execution are described

Initiate a flow

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/select/v1/run \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json'

POST https://api.tyntec.com/conversations/select/v1/run HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json

const inputBody = '{
  "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  },
  "disableNotMatchingSteps": true,
  "returnCompiledFlow": true,
  "reference": "string",
  "input": {
    "key": "string",
    "value": "stringst"
  }
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/select/v1/run',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json'
}

result = RestClient.post 'https://api.tyntec.com/conversations/select/v1/run',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json'
}

r = requests.post('https://api.tyntec.com/conversations/select/v1/run', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/select/v1/run', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/run");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/select/v1/run", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /run

Starts a flow. Either an existing flowId needs to be provided or a flow definition must be present.

Body parameter

{
  "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  },
  "disableNotMatchingSteps": true,
  "returnCompiledFlow": true,
  "reference": "string",
  "input": {
    "key": "string",
    "value": "stringst"
  }
}

Parameters

Name	In	Type	Required	Description
body	body	any	false	none

Example responses

202 Response

{
  "flowInstanceId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "FlowStatus": "accepted",
  "timestamp": "2019-08-24T14:15:22Z",
  "currentStepId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "compiledFlow": {
    "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "name": "Flow for my product",
    "callback": {
      "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
      "headers": {
        "key": "string",
        "value": "stringst"
      }
    },
    "steps": [
      {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "name": "Flow for my product",
        "order": 1,
        "channel": "sms",
        "request": {
          "to": "+123456789",
          "from": "tyntec",
          "message": "Hello world!"
        },
        "match": {
          "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
          "enabled": true,
          "countries": [
            "string"
          ],
          "prefixes": [
            "string"
          ]
        },
        "next": {
          "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
          "enabled": true,
          "onFailedSubmit": true,
          "statuses": [
            "string"
          ]
        }
      }
    ]
  },
  "stepStates": {
    "key": "4adfe27e-63d3-45b9-8238-62b6ed6fdb5e",
    "value": "skipped"
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

Responses

Status	Meaning	Description	Schema
202	Accepted	Returns the changed step.	FlowInstance
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
404	Not Found	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Get a running flow status

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId} \
  -H 'Accept: application/json'

GET https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId} HTTP/1.1
Host: api.tyntec.com
Accept: application/json


const headers = {
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

result = RestClient.get 'https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json'
}

r = requests.get('https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /running/{flowInstanceId}

Returns a running flow.

Parameters

Name	In	Type	Required	Description
flowInstanceId	path	string(uuid)	true	The flowInstanceId of the running flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/running/{flowInstanceId}.

Example responses

200 Response

{
  "flowInstanceId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "FlowStatus": "accepted",
  "timestamp": "2019-08-24T14:15:22Z",
  "currentStepId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "compiledFlow": {
    "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "name": "Flow for my product",
    "callback": {
      "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
      "headers": {
        "key": "string",
        "value": "stringst"
      }
    },
    "steps": [
      {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "name": "Flow for my product",
        "order": 1,
        "channel": "sms",
        "request": {
          "to": "+123456789",
          "from": "tyntec",
          "message": "Hello world!"
        },
        "match": {
          "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
          "enabled": true,
          "countries": [
            "string"
          ],
          "prefixes": [
            "string"
          ]
        },
        "next": {
          "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
          "enabled": true,
          "onFailedSubmit": true,
          "statuses": [
            "string"
          ]
        }
      }
    ]
  },
  "stepStates": {
    "key": "4adfe27e-63d3-45b9-8238-62b6ed6fdb5e",
    "value": "skipped"
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returns ruinning flow instance.	FlowInstance
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
404	Not Found	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Stops a running flow

Code samples

# You can also use wget
curl -X DELETE https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId} \
  -H 'Accept: application/json'

DELETE https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId} HTTP/1.1
Host: api.tyntec.com
Accept: application/json


const headers = {
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}',
{
  method: 'DELETE',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

result = RestClient.delete 'https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json'
}

r = requests.delete('https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('DELETE','https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("DELETE");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("DELETE", "https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

DELETE /running/{flowInstanceId}

Returns the stopped flow.

Parameters

Name	In	Type	Required	Description
flowInstanceId	path	string(uuid)	true	The flowInstanceId of the running flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/running/{flowInstanceId}.

Example responses

200 Response

{
  "flowInstanceId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "FlowStatus": "accepted",
  "timestamp": "2019-08-24T14:15:22Z",
  "currentStepId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "compiledFlow": {
    "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "name": "Flow for my product",
    "callback": {
      "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
      "headers": {
        "key": "string",
        "value": "stringst"
      }
    },
    "steps": [
      {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "name": "Flow for my product",
        "order": 1,
        "channel": "sms",
        "request": {
          "to": "+123456789",
          "from": "tyntec",
          "message": "Hello world!"
        },
        "match": {
          "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
          "enabled": true,
          "countries": [
            "string"
          ],
          "prefixes": [
            "string"
          ]
        },
        "next": {
          "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
          "enabled": true,
          "onFailedSubmit": true,
          "statuses": [
            "string"
          ]
        }
      }
    ]
  },
  "stepStates": {
    "key": "4adfe27e-63d3-45b9-8238-62b6ed6fdb5e",
    "value": "skipped"
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returns ruinning flow instance.	FlowInstance
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
404	Not Found	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Get running flow recorded events.

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}/events \
  -H 'Accept: application/json'

GET https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}/events HTTP/1.1
Host: api.tyntec.com
Accept: application/json


const headers = {
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}/events',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

result = RestClient.get 'https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}/events',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json'
}

r = requests.get('https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}/events', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}/events', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}/events");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/select/v1/running/{flowInstanceId}/events", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /running/{flowInstanceId}/events

Returns all events recorded for this executed flow.

Parameters

Name	In	Type	Required	Description
flowInstanceId	path	string(uuid)	true	The flowInstanceId of the running flow you would like to edit. This parameter is part of the URI following the pattern ${baseURL}/flows/running/{flowInstanceId}.

Example responses

200 Response

[
  {
    "eventId": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "customerId": "string",
    "flowInstanceId": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "stepInstanceId": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "accountId": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "reference": "string",
    "status": "skipped",
    "channel": "sms",
    "type": "flow",
    "timestamp": "2019-08-24T14:15:22Z",
    "event": {
      "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
      "flowInstanceId": "a9df5f5a-bcd1-4362-a6d5-466588dd8ec7",
      "status": "skipped",
      "channel": "sms",
      "requestResponseCode": 200,
      "requestResponse": {
        "doneDate": "string",
        "errorCode": "string",
        "errorReason": "string",
        "from": "+49123456789",
        "href": "string",
        "mccmnc": "string",
        "parts": [
          {
            "currency": "EUR",
            "deliveryState": "string",
            "doneDate": "string",
            "errorCode": "string",
            "partId": "string",
            "price": "0.005",
            "priceEffective": "2018-06-01T00:00:00+0200",
            "statusText": "string"
          }
        ],
        "overallPrice": "0.01",
        "priceEffective": "2019-08-24T14:15:22Z",
        "reference": "string",
        "requestId": "e74db8d4-77ad-4671-8feb-9bc76b0df188",
        "size": 1,
        "status": "DELIVERED",
        "submitDate": "2019-08-24T14:15:22Z",
        "to": "+1987654321",
        "ttid": 77292
      }
    }
  }
]

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.flow.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returns ruinning flow instance.	Inline
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	The default response in case of any other error. Please check the error object for details	Problem
404	Not Found	The default response in case of any other error. Please check the error object for details	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 200

Name	Type	Required	Restrictions	Description
anonymous	[FlowEvent]	false	none	[The flow event structure.]
» eventId	string(uuid)	false	none	The event id.
» customerId	string	false	none	The unique customer Id.
» flowInstanceId	string(uuid)	false	none	The flow unique ID
» stepInstanceId	string(uuid)	false	none	The flow step instance unique ID
» accountId	string(uuid)	false	none	The unique account ID
» reference	string	false	none	Reference value to be used on callback events.
» status	string	false	none	The flow step statuses.
» channel	string	false	none	none
» type	string	false	none	The event types.
» timestamp	string(date-time)	false	none	Point in time when the event was created.
» event	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
»» anonymous	FlowStepResponse	false	none	The response of the underlying channel when step executed.
»»» id	string(uuid)	false	none	The unique ID.
»»» flowInstanceId	string(uuid)	false	none	The flow unique ID
»»» status	string	false	none	The flow step statuses.
»»» channel	string	false	none	none
»»» requestResponseCode	integer	false	none	The response code of the underlying channel.
»»» requestResponse	object	false	none	The response of the channel API as described in their own API Reference.

oneOf

Name	Type	Required	Restrictions	Description
»»»» anonymous	FlowEvent/properties/event/oneOf/1	false	none	none
»»»»» doneDate	string	false	none	The time stamp when the message was successfully delivered
»»»»» errorCode	string	false	none	The error code. GSM error codes
»»»»» errorReason	string	false	none	The reason for an unsuccessful attempt.
»»»»» from	string	false	none	The phone number of the sending party in the international format if available
»»»»» href	string	false	none	The URL of the accepted message
»»»»» mccmnc	string	false	none	Representative IMSI prefix of the target network; the respective mapping can be found on http://mcc-mnc.com/.
»»»»» parts	[object]	false	none	none
»»»»»» currency	string	false	none	The currency in which the pricing is given; it corresponds to the currency of the invoice.
»»»»»» deliveryState	string	false	none	The delivery status of this specific part; possible values can be found here
»»»»»» doneDate	string	false	none	The time stamp when the message was successfully delivered
»»»»»» errorCode	string	false	none	The reason for an unsuccessful delivery attempt. GSM error codes
»»»»»» partId	string	false	none	The identification number of the specific message part
»»»»»» price	string	false	none	The price per message from the respective network; negative prices represent payouts in favor of a tyntec’s customer.
»»»»»» priceEffective	string(date-time)	false	none	The date when the “price” became effective
»»»»»» statusText	string	false	none	The first 20 characters of the sent message
»»»»» overallPrice	string(string)	false	none	The overall sum of prices for all parts of this message
»»»»» priceEffective	string(date-time)	false	none	The date when the “price” became active
»»»»» reference	string	false	none	Custom reference that will mark the Delivery Report
»»»»» requestId	string	false	none	The unique identifier provided for each messaging request
»»»»» size	integer(int32)	false	none	The amount of respective concatenated SMS parts
»»»»» status	string	false	none	The message status; the values can be found can be found here
»»»»» submitDate	string(date-time)	false	none	The date when the message was sent out by tyntec for delivery
»»»»» to	string	false	none	Your number provided by tyntec that has received the respective message in international format
»»»»» ttid	string	false	none	The tyntec operator's ID

xor

Name	Type	Required	Restrictions	Description
»»»» anonymous	object	false	none	none
»»»»» messageId	string(uuid)	true	none	Global Message Id reference
»»»»» acceptedAt	string(date-time)	true	none	Point in time when the API confirms that the message request was accepted

xor

Name	Type	Required	Restrictions	Description
»»»» anonymous	object	false	none	Contract Entity schema
»»»»» callId	string(uuid)	false	none	Company's postal address
»»»»» status	string	false	none	Status of the call
»»»»» from	string	false	none	Phone number of the calling party in the international format E.164
»»»»» to	string	false	none	Phone number of the callee party in the international format E.164

xor

Name	Type	Required	Restrictions	Description
»» anonymous	FlowEvent/properties/event/oneOf/1	false	none	none

xor

Name	Type	Required	Restrictions	Description
»» anonymous	object	false	none	Abstract event object produced by the API, such as MessageStatus or InboundMessage
»»» event	string	true	none	Determines the event types emitted by the API
»»» channel	string	true	none	The channel that triggered the event. Always set.
»»» timestamp	string(date-time)	true	none	The point in time when the event happened
»»» from	string	false	none	Who triggered this event. Usually a phone number or WhatsApp account ID
»»» to	string	false	none	The receiver of the event.

xor

Name	Type	Required	Restrictions	Description
»» anonymous	object	false	none	This is the event object containing informations regarding the call.
»»» callId	string(uuid)	false	none	Company's postal address
»»» direction	string	false	none	The direction of the call
»»» from	string	false	none	Phone number of the calling party in the international format E.164
»»» to	string	false	none	Phone number of the callee party in the international format E.164
»»» startTime	string(date-time)	false	none	The timestamp when the call started.
»»» answerTime	string(date-time)	false	none	The timestamp when the call was answered.
»»» endTime	string(date-time)	false	none	The timestamp when the call completed.
»»» duration	string	false	none	The duration in seconds of the call.
»»» country	string	false	none	The alpha 2 code of the destionation country.
»»» rate	string	false	none	The rate charge per minute for this country.
»»» price	string	false	none	The price charged for this call.
»»» currency	string	false	none	The currency used for this charge.
»»» network	string	false	none	The name of the network for the destination call.
»»» status	string	false	none	The status reported for this event.

Enumerated values

Property	Value
status	skipped
status	inprogress
status	next
status	waiting
status	comleted
status	failed
channel	sms
channel	conversations
channel	tts
type	flow
type	channel
type	channel_response
status	skipped
status	inprogress
status	next
status	waiting
status	comleted
status	failed
channel	sms
channel	conversations
channel	tts
status	starting
event	InboundMessage
event	InboundMessage::Postback
event	MessageStatus::accepted
event	MessageStatus::channelFailed
event	MessageStatus::deleted
event	MessageStatus::delivered
event	MessageStatus::failed
event	MessageStatus::seen
event	MessageStatus::unknown
event	ChannelUpdate
channel	sms
channel	whatsapp
channel	tyntecEcho
channel	viber
direction	outbound
direction	inbound
status	started
status	early
status	hangup
status	ringing
status	completed

Schemas

FlowRequestWithFlowId

{
  "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  },
  "disableNotMatchingSteps": true,
  "returnCompiledFlow": true,
  "reference": "string",
  "input": {
    "key": "string",
    "value": "stringst"
  }
}

The flow request with flow ID structure.

Properties

Name	Type	Required	Restrictions	Description
flowId	string(uuid)	true	none	The flow unique ID
callback	FlowCallbackSetting	false	none	Callback specific settings for this flow.
disableNotMatchingSteps	boolean	false	none	Should non matching step be disabled. Default value is true.
returnCompiledFlow	boolean	false	none	Should return in the response the compiled flow. Default value is true.
reference	string	false	none	Reference value to be used on callback events.
input	object	false	none	The key value of template parameters to be replaces in the flow definition.
» key	string	true	none	The name of the template variable.
» value	string	true	none	The value of the template variable.

FlowRequestWithFlowDefition

{
  "flow": {
    "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "name": "Flow for my product",
    "callback": {
      "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
      "headers": {
        "key": "string",
        "value": "stringst"
      }
    },
    "steps": [
      {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "name": "Flow for my product",
        "order": 1,
        "channel": "sms",
        "request": {
          "to": "+123456789",
          "from": "tyntec",
          "message": "Hello world!"
        },
        "match": {
          "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
          "enabled": true,
          "countries": [
            "string"
          ],
          "prefixes": [
            "string"
          ]
        },
        "next": {
          "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
          "enabled": true,
          "onFailedSubmit": true,
          "statuses": [
            "string"
          ]
        }
      }
    ]
  },
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  },
  "disableNotMatchingSteps": true,
  "returnCompiledFlow": true,
  "reference": "string",
  "input": {
    "key": "string",
    "value": "stringst"
  }
}

The flow request with flow ID structure.

Properties

Name	Type	Required	Restrictions	Description
flow	Flow	true	none	The flow definition.
callback	FlowCallbackSetting	false	none	Callback specific settings for this flow.
disableNotMatchingSteps	boolean	false	none	Should non matching step be disabled. Default value is true.
returnCompiledFlow	boolean	false	none	Should return in the response the compiled flow. Default value is true.
reference	string	false	none	Reference value to be used on callback events.
input	object	false	none	The key value of template parameters to be replaces in the flow definition.
» key	string	true	none	The name of the template variable.
» value	string	true	none	The value of the template variable.

FlowInstance

{
  "flowInstanceId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "FlowStatus": "accepted",
  "timestamp": "2019-08-24T14:15:22Z",
  "currentStepId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "compiledFlow": {
    "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "name": "Flow for my product",
    "callback": {
      "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
      "headers": {
        "key": "string",
        "value": "stringst"
      }
    },
    "steps": [
      {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "name": "Flow for my product",
        "order": 1,
        "channel": "sms",
        "request": {
          "to": "+123456789",
          "from": "tyntec",
          "message": "Hello world!"
        },
        "match": {
          "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
          "enabled": true,
          "countries": [
            "string"
          ],
          "prefixes": [
            "string"
          ]
        },
        "next": {
          "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
          "enabled": true,
          "onFailedSubmit": true,
          "statuses": [
            "string"
          ]
        }
      }
    ]
  },
  "stepStates": {
    "key": "4adfe27e-63d3-45b9-8238-62b6ed6fdb5e",
    "value": "skipped"
  }
}

The flow structure.

Properties

Name	Type	Required	Restrictions	Description
flowInstanceId	string(uuid)	false	none	The flow unique ID
FlowStatus	string	false	none	none
timestamp	string(date-time)	false	none	Point in time when the flow instance was created.
currentStepId	string(uuid)	false	none	Step id that is executed currently.
compiledFlow	Flow	false	none	The compiled flow definition.
stepStates	object	false	none	The map with the step id UUID as key and the step state as value.
» key	string(uuid)	true	none	The uuid of the step.
» value	string	true	none	The flow step statuses.

Enumerated values

Property	Value
FlowStatus	accepted
FlowStatus	inprogress
FlowStatus	completed
FlowStatus	failed
FlowStatus	stopped
value	skipped
value	inprogress
value	next
value	waiting
value	comleted
value	failed

PatchFlowRequest

{
  "name": "string",
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  }
}

The flow structure.

Properties

Name	Type	Required	Restrictions	Description
name	string	false	none	The flow name to change
callback	FlowCallbackSetting	false	none	Callback specific settings for this flow.

FlowEvent

{
  "eventId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "customerId": "string",
  "flowInstanceId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "stepInstanceId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "accountId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "reference": "string",
  "status": "skipped",
  "channel": "sms",
  "type": "flow",
  "timestamp": "2019-08-24T14:15:22Z",
  "event": {
    "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
    "flowInstanceId": "a9df5f5a-bcd1-4362-a6d5-466588dd8ec7",
    "status": "skipped",
    "channel": "sms",
    "requestResponseCode": 200,
    "requestResponse": {
      "doneDate": "string",
      "errorCode": "string",
      "errorReason": "string",
      "from": "+49123456789",
      "href": "string",
      "mccmnc": "string",
      "parts": [
        {
          "currency": "EUR",
          "deliveryState": "string",
          "doneDate": "string",
          "errorCode": "string",
          "partId": "string",
          "price": "0.005",
          "priceEffective": "2018-06-01T00:00:00+0200",
          "statusText": "string"
        }
      ],
      "overallPrice": "0.01",
      "priceEffective": "2019-08-24T14:15:22Z",
      "reference": "string",
      "requestId": "e74db8d4-77ad-4671-8feb-9bc76b0df188",
      "size": 1,
      "status": "DELIVERED",
      "submitDate": "2019-08-24T14:15:22Z",
      "to": "+1987654321",
      "ttid": 77292
    }
  }
}

The flow event structure.

Properties

Name	Type	Required	Restrictions	Description
eventId	string(uuid)	false	none	The event id.
customerId	string	false	none	The unique customer Id.
flowInstanceId	string(uuid)	false	none	The flow unique ID
stepInstanceId	string(uuid)	false	none	The flow step instance unique ID
accountId	string(uuid)	false	none	The unique account ID
reference	string	false	none	Reference value to be used on callback events.
status	string	false	none	The flow step statuses.
channel	string	false	none	none
type	string	false	none	The event types.
timestamp	string(date-time)	false	none	Point in time when the event was created.
event	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	FlowStepResponse	false	none	The response of the underlying channel when step executed.

xor

Name	Type	Required	Restrictions	Description
» anonymous	object	false	none	none
»» doneDate	string	false	none	The time stamp when the message was successfully delivered
»» errorCode	string	false	none	The error code. GSM error codes
»» errorReason	string	false	none	The reason for an unsuccessful attempt.
»» from	string	false	none	The phone number of the sending party in the international format if available
»» href	string	false	none	The URL of the accepted message
»» mccmnc	string	false	none	Representative IMSI prefix of the target network; the respective mapping can be found on http://mcc-mnc.com/.
»» parts	[object]	false	none	none
»»» currency	string	false	none	The currency in which the pricing is given; it corresponds to the currency of the invoice.
»»» deliveryState	string	false	none	The delivery status of this specific part; possible values can be found here
»»» doneDate	string	false	none	The time stamp when the message was successfully delivered
»»» errorCode	string	false	none	The reason for an unsuccessful delivery attempt. GSM error codes
»»» partId	string	false	none	The identification number of the specific message part
»»» price	string	false	none	The price per message from the respective network; negative prices represent payouts in favor of a tyntec’s customer.
»»» priceEffective	string(date-time)	false	none	The date when the “price” became effective
»»» statusText	string	false	none	The first 20 characters of the sent message
»» overallPrice	string(string)	false	none	The overall sum of prices for all parts of this message
»» priceEffective	string(date-time)	false	none	The date when the “price” became active
»» reference	string	false	none	Custom reference that will mark the Delivery Report
»» requestId	string	false	none	The unique identifier provided for each messaging request
»» size	integer(int32)	false	none	The amount of respective concatenated SMS parts
»» status	string	false	none	The message status; the values can be found can be found here
»» submitDate	string(date-time)	false	none	The date when the message was sent out by tyntec for delivery
»» to	string	false	none	Your number provided by tyntec that has received the respective message in international format
»» ttid	string	false	none	The tyntec operator's ID

xor

Name	Type	Required	Restrictions	Description
» anonymous	object	false	none	Abstract event object produced by the API, such as MessageStatus or InboundMessage
»» event	string	true	none	Determines the event types emitted by the API
»» channel	string	true	none	The channel that triggered the event. Always set.
»» timestamp	string(date-time)	true	none	The point in time when the event happened
»» from	string	false	none	Who triggered this event. Usually a phone number or WhatsApp account ID
»» to	string	false	none	The receiver of the event.

xor

Name	Type	Required	Restrictions	Description
» anonymous	object	false	none	This is the event object containing informations regarding the call.
»» callId	string(uuid)	false	none	Company's postal address
»» direction	string	false	none	The direction of the call
»» from	string	false	none	Phone number of the calling party in the international format E.164
»» to	string	false	none	Phone number of the callee party in the international format E.164
»» startTime	string(date-time)	false	none	The timestamp when the call started.
»» answerTime	string(date-time)	false	none	The timestamp when the call was answered.
»» endTime	string(date-time)	false	none	The timestamp when the call completed.
»» duration	string	false	none	The duration in seconds of the call.
»» country	string	false	none	The alpha 2 code of the destionation country.
»» rate	string	false	none	The rate charge per minute for this country.
»» price	string	false	none	The price charged for this call.
»» currency	string	false	none	The currency used for this charge.
»» network	string	false	none	The name of the network for the destination call.
»» status	string	false	none	The status reported for this event.

Enumerated values

Property	Value
status	skipped
status	inprogress
status	next
status	waiting
status	comleted
status	failed
channel	sms
channel	conversations
channel	tts
type	flow
type	channel
type	channel_response
event	InboundMessage
event	InboundMessage::Postback
event	MessageStatus::accepted
event	MessageStatus::channelFailed
event	MessageStatus::deleted
event	MessageStatus::delivered
event	MessageStatus::failed
event	MessageStatus::seen
event	MessageStatus::unknown
event	ChannelUpdate
channel	sms
channel	whatsapp
channel	tyntecEcho
channel	viber
direction	outbound
direction	inbound
status	started
status	early
status	hangup
status	ringing
status	completed

FlowStepResponse

{
  "id": "497f6eca-6276-4993-bfeb-53cbbbba6f08",
  "flowInstanceId": "a9df5f5a-bcd1-4362-a6d5-466588dd8ec7",
  "status": "skipped",
  "channel": "sms",
  "requestResponseCode": 200,
  "requestResponse": {
    "doneDate": "string",
    "errorCode": "string",
    "errorReason": "string",
    "from": "+49123456789",
    "href": "string",
    "mccmnc": "string",
    "parts": [
      {
        "currency": "EUR",
        "deliveryState": "string",
        "doneDate": "string",
        "errorCode": "string",
        "partId": "string",
        "price": "0.005",
        "priceEffective": "2018-06-01T00:00:00+0200",
        "statusText": "string"
      }
    ],
    "overallPrice": "0.01",
    "priceEffective": "2019-08-24T14:15:22Z",
    "reference": "string",
    "requestId": "e74db8d4-77ad-4671-8feb-9bc76b0df188",
    "size": 1,
    "status": "DELIVERED",
    "submitDate": "2019-08-24T14:15:22Z",
    "to": "+1987654321",
    "ttid": 77292
  }
}

The response of the underlying channel when step executed.

Properties

Name	Type	Required	Restrictions	Description
id	string(uuid)	false	none	The unique ID.
flowInstanceId	string(uuid)	false	none	The flow unique ID
status	string	false	none	The flow step statuses.
channel	string	false	none	none
requestResponseCode	integer	false	none	The response code of the underlying channel.
requestResponse	object	false	none	The response of the channel API as described in their own API Reference.

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	FlowEvent/properties/event/oneOf/1	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	object	false	none	none
»» messageId	string(uuid)	true	none	Global Message Id reference
»» acceptedAt	string(date-time)	true	none	Point in time when the API confirms that the message request was accepted

xor

Name	Type	Required	Restrictions	Description
» anonymous	object	false	none	Contract Entity schema
»» callId	string(uuid)	false	none	Company's postal address
»» status	string	false	none	Status of the call
»» from	string	false	none	Phone number of the calling party in the international format E.164
»» to	string	false	none	Phone number of the callee party in the international format E.164

Enumerated values

Property	Value
status	skipped
status	inprogress
status	next
status	waiting
status	comleted
status	failed
channel	sms
channel	conversations
channel	tts
status	starting

Flow

{
  "flowId": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "callback": {
    "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
    "headers": {
      "key": "string",
      "value": "stringst"
    }
  },
  "steps": [
    {
      "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
      "name": "Flow for my product",
      "order": 1,
      "channel": "sms",
      "request": {
        "to": "+123456789",
        "from": "tyntec",
        "message": "Hello world!"
      },
      "match": {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "enabled": true,
        "countries": [
          "string"
        ],
        "prefixes": [
          "string"
        ]
      },
      "next": {
        "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
        "enabled": true,
        "onFailedSubmit": true,
        "statuses": [
          "string"
        ]
      }
    }
  ]
}

The flow structure.

Properties

Name	Type	Required	Restrictions	Description
flowId	string(uuid)	false	none	The flow unique ID
name	string	false	none	A friendly name for this flow.
callback	FlowCallbackSetting	false	none	Callback specific settings for this flow.
steps	[FlowStep]	false	none	Steps of this flow to execute.

FlowCallbackSetting

{
  "url": "https://webhook.site/53bd902b-fe75-40fc-b1c6-47485a3fcebe",
  "headers": {
    "key": "string",
    "value": "stringst"
  }
}

The flow structure.

Properties

Name	Type	Required	Restrictions	Description
url	string(url)	false	none	The callback URL to receive the events of this Flow execution.
headers	object	false	none	An additional custom header to be sent with the event transmission. Can be used for setting authentication tokens, or similar.
» key	string	true	none	The name of the HTTP header
» value	string	true	none	The value of the HTTP header

FlowStep

{
  "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "name": "Flow for my product",
  "order": 1,
  "channel": "sms",
  "request": {
    "to": "+123456789",
    "from": "tyntec",
    "message": "Hello world!"
  },
  "match": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "countries": [
      "string"
    ],
    "prefixes": [
      "string"
    ]
  },
  "next": {
    "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
    "enabled": true,
    "onFailedSubmit": true,
    "statuses": [
      "string"
    ]
  }
}

A flow step definition.

Properties

Name	Type	Required	Restrictions	Description
id	string(uuid)	false	none	The flow step unique ID. Will be Autogenerated.
name	string	false	none	A friendly name for this flow step.
order	integer¦null	false	none	The order of step execution. If not set will get the list index order number.
channel	string	false	none	none
request	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	object	false	none	none
»» to	string	true	none	Destination phone number in the international phone format E.164
»» from	string	true	none	This parameter provides identification of the sending party, which can either be a phone number in the international format or an alphanumeric identifier with up to 11 characters. Some destination networks impose restrictions on the sender ID format. Please check the coverage list and contact us for more information.
»» message	string	true	none	The message will be sent with characters encoded either in the GSM standard alphabet (GSM-7) or GSM Unicode alphabet (UCS-2). - GSM standard alphabet GSM-7. Maximum length is 160 characters per a single message and 152 characters per a concatenated message. - GSM Unicode alphabet UCS-2. Maximum length is 70 characters per a single message and 66 characters per a concatenated message. tyntec automatically splits a sent message into concatenated messages if the message exceeds the given limits. These concatenated messages are unified by the handset once again and they are displayed as one message (if supported by the handset). tyntec will charge for each part of the concatenated message as for an individual message.
»» encoding	string	false	none	Encoding selection between GSM7, UNICODE, or the default AUTO selection
»» gateway	string	false	none	Which gateway to use for the message delivery
»» conversion	boolean	false	none	Whether this message is subject to conversion ratio
»» sendDateTime	string	false	none	Any future date in the format of “yyyy-MM-ddT-HH:mm:ss+HH:mm” ISO 8601; if not set, the message will be sent immediately. The default time zone is UTC.
»» validity	string	false	none	Message validity in minutes
»» reference	string	false	none	Customer reference attached to the Delivery Reports
»» callbackUrl	string	false	none	Your URL for delivering the Delivery Reports; leave empty for no Delivery Report.
»» callbackMethod	string	false	none	Your prefered HTTP method for the Delivery Report callback; possible values are POST/GET.
»» partLimit	integer(int32)	false	none	Up to how many parts you allow this message can concatenated
»» trate	number(double)	false	none	Controls the transcoding rate of the original message to GSM-7 compatible characters; this can be used to compress the message.
»» mrate	number(double)	false	none	Controls the replacement rate of characters incompatible with GSM-7; they are replaced with '.'.
»» upperCased	boolean	false	none	Whether you allow the transcoder to try an upper case version of the content in the case this improves the produced parts of the message
»» keepEmojis	boolean	false	none	Whether you allow the transcoder to keep emojis
»» flash	boolean	false	none	Whether this SMS will be delivered as flash; some networks do not support it.

xor

Name	Type	Required	Restrictions	Description
» anonymous	object	false	none	The message you would like to send
»» to	string	true	none	The message's recipient The format depends on the specific channel
»» from	string	true	none	The sender of the messages. The format depends on the specific channel.
»» channel	string	true	none	The channel selected for delivery.
»» overrides	object	false	none	Overrides of defaults for this message
»»» notificationCallbackUrl	string	false	none	When present this url is used for sending the delivery notifications to your webhook. Can be used for debugging use cases or individual routings.
»» context	string	false	none	The context for this particular message
»» content	any	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	object	false	none	Contract Array Response schema
»» from	string	true	none	Phone number of the calling party in the international format E.164
»» to	string	true	none	Phone number of the callee party in the international format E.164
»» message	string	true	none	The message you want to send via TTS call
»» language	string	true	none	language
»» initialDelay	integer(int32)	false	none	The initial pause before the TTS is announced through the call.
»» eventsUrl	string	false	none	Your URL for delivering the events for this call; leave empty for no events push.

continued

Name	Type	Required	Restrictions	Description
match	MatchRule	false	none	Matching rule for this step.
next	NexRule	false	none	Rule to move to the next step.

Enumerated values

Property	Value
channel	sms
channel	conversations
channel	tts
encoding	AUTO
encoding	GDM7
encoding	UNICODE
callbackMethod	POST
callbackMethod	GET
language	ar_eg
language	ar_sa
language	bg_bg
language	ca_es
language	zh_cn
language	zh_hk
language	zh_tw
language	hr_hr
language	cs_cz
language	da_dk
language	nl_be
language	nl_nl
language	en_au
language	en_ca
language	en_gb
language	en_in
language	en_ie
language	en_us
language	fi_fi
language	fr_ca
language	fr_fr
language	fr_ch
language	de_at
language	de_de
language	de_ch
language	el_gr
language	he_il
language	hi_in
language	hu_hu
language	id_id
language	it_it
language	ja_jp
language	ko_kr
language	ms_my
language	nb_no
language	pl_pl
language	pt_pt
language	ro_ro
language	ru_ru
language	sk_sk
language	sl_si
language	es_mx
language	es_es
language	sv_se
language	ta_in
language	th_th
language	tr_tr
language	vi_vn

MatchRule

{
  "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "enabled": true,
  "countries": [
    "string"
  ],
  "prefixes": [
    "string"
  ]
}

Properties

Name	Type	Required	Restrictions	Description
id	string(uuid)	false	none	The match rule unique ID. Will be Autogenerated.
enabled	boolean	false	none	Is this rule enabled or not. By default is to true.
countries	[string]	false	none	none
prefixes	[string]	false	none	none

NexRule

{
  "id": "6499570c-58db-487d-9afa-a1d9f98959fe",
  "enabled": true,
  "onFailedSubmit": true,
  "statuses": [
    "string"
  ]
}

Properties

Name	Type	Required	Restrictions	Description
id	string(uuid)	false	none	The next rule unique ID. Will be Autogenerated.
enabled	boolean	false	none	Is this rule enabled or not. By default is to true.
onFailedSubmit	boolean	false	none	If the channel didnt accept the request should it move to the next step or fail.
statuses	[string]	false	none	none

Problem

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

The problem object follows the RFC-7807 (https://tools.ietf.org/html/rfc7807)

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	A URI reference [RFC3986] that identifies the problem type
title	string	false	none	A short, human-readable summary of the problem type.
status	number	false	none	The HTTP status code (RFC7231, Section 6) generated by the origin server for this occurrence of the problem.
detail	string	false	none	A human-readable explanation specific to this occurrence of the problem.

Partner API

Version: v1 (beta)

Specification Release Notes Other versions

The embedded sign up API allows you to manage requests for embedded sign ups with WhatsApp.

Note: The embedded sign up request API for WhatsApp is only available to registered partners. Refer to our documentation for further details.

Base URLs

https://api.tyntec.com/conversations/v3

Manage new requests

This section covers the basic interactions for submitting a new embedded sign up request and getting information about it

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/isv-sign-ups \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/isv-sign-ups HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json

const inputBody = '{
  "profile": {
    "displayName": "string",
    "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
    "description": "tyntec WhatsApp Business API Demo",
    "email": "support@tyntec.com",
    "websites": [
      "https://www.tyntec.com",
      "https://api.tyntec.com/reference"
    ],
    "vertical": "Professional Services",
    "about": "Hey there! I am using WhatsApp.",
    "logoUrl": "string"
  },
  "pricing": {
    "selectedPlanId": 0
  },
  "companyDetails": {
    "companyName": "string",
    "companyAddress": "string",
    "postalCode": "string",
    "city": "string",
    "country": "string"
  },
  "webhookSpecification": {
    "inboundMessageUrl": "string",
    "messageStatusUrl": "string",
    "header": {
      "key": "string",
      "value": "stringst"
    },
    "signature": {
      "secret": "stringst",
      "method": "HS256"
    }
  },
  "successRedirectUrl": "string",
  "failureRedirectUrl": "string",
  "statusCallbackMetaData": "string",
  "statusCallbackUrl": "string"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/isv-sign-ups',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/isv-sign-ups',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/isv-sign-ups', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/isv-sign-ups', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/isv-sign-ups");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/isv-sign-ups", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/isv-sign-ups

Create a new signup request

Body parameter

{
  "profile": {
    "displayName": "string",
    "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
    "description": "tyntec WhatsApp Business API Demo",
    "email": "support@tyntec.com",
    "websites": [
      "https://www.tyntec.com",
      "https://api.tyntec.com/reference"
    ],
    "vertical": "Professional Services",
    "about": "Hey there! I am using WhatsApp.",
    "logoUrl": "string"
  },
  "pricing": {
    "selectedPlanId": 0
  },
  "companyDetails": {
    "companyName": "string",
    "companyAddress": "string",
    "postalCode": "string",
    "city": "string",
    "country": "string"
  },
  "webhookSpecification": {
    "inboundMessageUrl": "string",
    "messageStatusUrl": "string",
    "header": {
      "key": "string",
      "value": "stringst"
    },
    "signature": {
      "secret": "stringst",
      "method": "HS256"
    }
  },
  "successRedirectUrl": "string",
  "failureRedirectUrl": "string",
  "statusCallbackMetaData": "string",
  "statusCallbackUrl": "string"
}

Parameters

Name	In	Type	Required	Description
body	body	ISVEmbeddedSignupRequest	true	The data required to submit a new request

Example responses

202 Response

{
  "requestId": "string",
  "redirectUrl": "string"
}

Responses

Status	Meaning	Description	Schema
202	Accepted	Response after the server has accepted the request	ISVEmbeddedSignupRequestResponse

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/{requestId} \
  -H 'Accept: application/json'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/{requestId} HTTP/1.1
Host: api.tyntec.com
Accept: application/json


const headers = {
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/{requestId}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/{requestId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/{requestId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/{requestId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/{requestId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/{requestId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/sign-ups/{requestId}

Returns a signup request

Parameters

Name	In	Type	Required	Description
request-id	path	string(uuid)	true	The request id returned by our platform

Example responses

200 Response

{
  "requestId": "string",
  "countryCode": 0,
  "phoneNumber": "string",
  "profile": {
    "displayName": "string",
    "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
    "description": "tyntec WhatsApp Business API Demo",
    "email": "support@tyntec.com",
    "websites": [
      "https://www.tyntec.com",
      "https://api.tyntec.com/reference"
    ],
    "vertical": "Professional Services",
    "about": "Hey there! I am using WhatsApp.",
    "logoUrl": "string"
  },
  "companyDetails": {
    "companyName": "string",
    "companyAddress": "string",
    "postalCode": "string",
    "city": "string",
    "country": "string"
  },
  "pricing": {
    "selectedPlanId": 0
  },
  "status": "pending",
  "failureReason": "string",
  "whatsAppAccountId": "string",
  "apiAccountName": "string",
  "successRedirectUrl": "string",
  "failureRedirectUrl": "string",
  "statusCallbackMetaData": "string",
  "statusCallbackUrl": "string",
  "createdAt": "2020-02-15T23:28:34.442Z",
  "lastUpdated": "2020-02-15T23:28:34.442Z"
}

Responses

Status	Meaning	Description	Schema
200	OK	Previously created request	EmbeddedSignupResponse

List all requests

List sign up requests

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/ \
  -H 'Accept: application/json'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/ HTTP/1.1
Host: api.tyntec.com
Accept: application/json


const headers = {
  'Accept':'application/json'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/sign-ups/", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/sign-ups/

Lists sign up requests

Parameters

Name	In	Type	Required	Description
allOfMine	query	undefined	false	If present, returns all sign up requests made by the enterprise account

Example responses

200 Response

[
  {
    "requestId": "string",
    "countryCode": 0,
    "phoneNumber": "string",
    "profile": {
      "displayName": "string",
      "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
      "description": "tyntec WhatsApp Business API Demo",
      "email": "support@tyntec.com",
      "websites": [
        "https://www.tyntec.com",
        "https://api.tyntec.com/reference"
      ],
      "vertical": "Professional Services",
      "about": "Hey there! I am using WhatsApp.",
      "logoUrl": "string"
    },
    "companyDetails": {
      "companyName": "string",
      "companyAddress": "string",
      "postalCode": "string",
      "city": "string",
      "country": "string"
    },
    "pricing": {
      "selectedPlanId": 0
    },
    "status": "pending",
    "failureReason": "string",
    "whatsAppAccountId": "string",
    "apiAccountName": "string",
    "successRedirectUrl": "string",
    "failureRedirectUrl": "string",
    "statusCallbackMetaData": "string",
    "statusCallbackUrl": "string",
    "createdAt": "2020-02-15T23:28:34.442Z",
    "lastUpdated": "2020-02-15T23:28:34.442Z"
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	List of previously created requests	EmbeddedSignupListing

Schemas

EmbeddedSignupListing

[
  {
    "requestId": "string",
    "countryCode": 0,
    "phoneNumber": "string",
    "profile": {
      "displayName": "string",
      "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
      "description": "tyntec WhatsApp Business API Demo",
      "email": "support@tyntec.com",
      "websites": [
        "https://www.tyntec.com",
        "https://api.tyntec.com/reference"
      ],
      "vertical": "Professional Services",
      "about": "Hey there! I am using WhatsApp.",
      "logoUrl": "string"
    },
    "companyDetails": {
      "companyName": "string",
      "companyAddress": "string",
      "postalCode": "string",
      "city": "string",
      "country": "string"
    },
    "pricing": {
      "selectedPlanId": 0
    },
    "status": "pending",
    "failureReason": "string",
    "whatsAppAccountId": "string",
    "apiAccountName": "string",
    "successRedirectUrl": "string",
    "failureRedirectUrl": "string",
    "statusCallbackMetaData": "string",
    "statusCallbackUrl": "string",
    "createdAt": "2020-02-15T23:28:34.442Z",
    "lastUpdated": "2020-02-15T23:28:34.442Z"
  }
]

List of previously created requests

Properties

Name	Type	Required	Restrictions	Description
anonymous	[EmbeddedSignupResponse]	false	none	List of previously created requests

ISVEmbeddedSignupRequestResponse

{
  "requestId": "string",
  "redirectUrl": "string"
}

Response after a request was made

Properties

Name	Type	Required	Restrictions	Description
requestId	string	false	none	Internal request id
redirectUrl	string	false	none	Redirect URL mandatory to be used to forward a customer to the starting page on tyntec's premise for the embedded sign up process.

EmbeddedSignupResponse

{
  "requestId": "string",
  "countryCode": 0,
  "phoneNumber": "string",
  "profile": {
    "displayName": "string",
    "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
    "description": "tyntec WhatsApp Business API Demo",
    "email": "support@tyntec.com",
    "websites": [
      "https://www.tyntec.com",
      "https://api.tyntec.com/reference"
    ],
    "vertical": "Professional Services",
    "about": "Hey there! I am using WhatsApp.",
    "logoUrl": "string"
  },
  "companyDetails": {
    "companyName": "string",
    "companyAddress": "string",
    "postalCode": "string",
    "city": "string",
    "country": "string"
  },
  "pricing": {
    "selectedPlanId": 0
  },
  "status": "pending",
  "failureReason": "string",
  "whatsAppAccountId": "string",
  "apiAccountName": "string",
  "successRedirectUrl": "string",
  "failureRedirectUrl": "string",
  "statusCallbackMetaData": "string",
  "statusCallbackUrl": "string",
  "createdAt": "2020-02-15T23:28:34.442Z",
  "lastUpdated": "2020-02-15T23:28:34.442Z"
}

Properties

Name	Type	Required	Restrictions	Description
requestId	string	true	none	Internal request id
countryCode	integer	false	none	Country code of the phone number in activation
phoneNumber	string	false	none	Phone number in activation
profile	Profile	true	none	Profile details of the phone number. Setup after completion
companyDetails	companyDetails	false	none	Company details used on the FB BM creation throughout the process
pricing	pricing	true	none	Price plan chosen for this request. You need to use the price plan IDs available to.
status	string	true	none	Status of the request
failureReason	string	false	none	Why has the request failed
whatsAppAccountId	string	false	none	WhatsApp Account ID of the linked WhatsApp account
apiAccountName	string	false	none	Name of the API used to attach the WhatsApp Account and Phone number to
successRedirectUrl	string	false	none	To which URL should the customer be redirected after successful completion of the Embedded Sign Up process
failureRedirectUrl	string	false	none	To which URL should the customer be redirected after failed completion of the Embedded Sign Up process
statusCallbackMetaData	string	false	none	Custom meta data transferred on the asynchronous status updates on the Embedded Sign Up process
statusCallbackUrl	string	false	none	Callback URL used to deliver asynchronous status updates on the Embedded Sign Up process
createdAt	string(date-time)	true	none	At which point in time the request was created
lastUpdated	string(date-time)	true	none	At which point in time the request was updated

Enumerated values

Property	Value
status	pending
status	facebook_connection_started
status	facebook_connection_cancelled
status	in_progress
status	success
status	failed

ISVEmbeddedSignupRequest

{
  "profile": {
    "displayName": "string",
    "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
    "description": "tyntec WhatsApp Business API Demo",
    "email": "support@tyntec.com",
    "websites": [
      "https://www.tyntec.com",
      "https://api.tyntec.com/reference"
    ],
    "vertical": "Professional Services",
    "about": "Hey there! I am using WhatsApp.",
    "logoUrl": "string"
  },
  "pricing": {
    "selectedPlanId": 0
  },
  "companyDetails": {
    "companyName": "string",
    "companyAddress": "string",
    "postalCode": "string",
    "city": "string",
    "country": "string"
  },
  "webhookSpecification": {
    "inboundMessageUrl": "string",
    "messageStatusUrl": "string",
    "header": {
      "key": "string",
      "value": "stringst"
    },
    "signature": {
      "secret": "stringst",
      "method": "HS256"
    }
  },
  "successRedirectUrl": "string",
  "failureRedirectUrl": "string",
  "statusCallbackMetaData": "string",
  "statusCallbackUrl": "string"
}

Embedded Sign Up Preparation Request

Properties

Name	Type	Required	Restrictions	Description
profile	Profile	true	none	Profile details of the phone number. Setup after completion
pricing	pricing	true	none	Price plan chosen for this request. You need to use the price plan IDs available to.
companyDetails	companyDetails	false	none	Company details used on the FB BM creation throughout the process
webhookSpecification	webhookSpecification	false	none	Configuration of callbacks to your system
successRedirectUrl	string	true	none	To which URL should the customer be redirected after successful completion of the Embedded Sign Up process
failureRedirectUrl	string	true	none	To which URL should the customer be redirected after failed completion of the Embedded Sign Up process
statusCallbackMetaData	string	false	none	Custom meta data transferred on the asynchronous status updates on the Embedded Sign Up process
statusCallbackUrl	string	true	none	Callback URL used to deliver asynchronous status updates on the Embedded Sign Up process

Profile

{
  "displayName": "string",
  "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
  "description": "tyntec WhatsApp Business API Demo",
  "email": "support@tyntec.com",
  "websites": [
    "https://www.tyntec.com",
    "https://api.tyntec.com/reference"
  ],
  "vertical": "Professional Services",
  "about": "Hey there! I am using WhatsApp.",
  "logoUrl": "string"
}

Profile details of the phone number. Setup after completion

Properties

Name	Type	Required	Restrictions	Description
displayName	string	true	none	Display name for the phone number. Used also for internal purposes
address	string	false	none	Address of the business
description	string	false	none	Brief introduction of the business
email	string	false	none	Contact mail address
websites	[string]	false	none	Websites of the business
vertical	string	false	none	Industry of the business
about	string	false	none	Text to display in the About section of your profile
logoUrl	string	false	none	URL from which we can download the profile logo. Must be publicly accessible

Enumerated values

Property	Value
vertical	Automotive
vertical	Beauty, Spa and Salon
vertical	Clothing and Apparel
vertical	Education
vertical	Entertainment
vertical	Event Planning and Service
vertical	Finance and Banking
vertical	Food and Grocery
vertical	Public Service
vertical	Hotel and Lodging
vertical	Medical and Health
vertical	Non-profit
vertical	Professional Services
vertical	Shopping and Retail
vertical	Travel and Transportation
vertical	Restaurant
vertical	Other

pricing

{
  "selectedPlanId": 0
}

Price plan chosen for this request. You need to use the price plan IDs available to.

Properties

Name	Type	Required	Restrictions	Description
selectedPlanId	integer	true	none	ID of the price plan.

companyDetails

{
  "companyName": "string",
  "companyAddress": "string",
  "postalCode": "string",
  "city": "string",
  "country": "string"
}

Company details used on the FB BM creation throughout the process

Properties

Name	Type	Required	Restrictions	Description
companyName	string	false	none	Name of the company
companyAddress	string	false	none	Address
postalCode	string	false	none	Postal code
city	string	false	none	City
country	string	false	none	Country

webhookSpecification

{
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "header": {
    "key": "string",
    "value": "stringst"
  },
  "signature": {
    "secret": "stringst",
    "method": "HS256"
  }
}

Configuration of callbacks to your system

Properties

Name	Type	Required	Restrictions	Description
inboundMessageUrl	string	false	none	Webhook for events related to inbound messages
messageStatusUrl	string	false	none	Webhook for events related to message status changes
header	Header	false	none	Additional custom header to be send with the event transmission. Can be used for setting authentication tokens, or similar.
signature	Signature	false	none	Signature configuration for incoming events. Can be disabled by setting the signature property to empty.

Header

{
  "key": "string",
  "value": "stringst"
}

Additional custom header to be send with the event transmission. Can be used for setting authentication tokens, or similar.

Properties

Name	Type	Required	Restrictions	Description
key	string	true	none	name of the http header
value	string	true	none	value of the http header

Signature

{
  "secret": "stringst",
  "method": "HS256"
}

Signature configuration for incoming events. Can be disabled by setting the signature property to empty.

Properties

Name	Type	Required	Restrictions	Description
secret	string	true	none	Shared secret key
method	string	true	none	cryptographic algorithm used for the signature calculation

Enumerated values

Property	Value
method	HS256
method	HS512

Partner API Events

These section covers the events triggered throught the embedded sign up process, after the customer has completed the part of the flow with Meta.

Base URLs

production https 78.110.226.11

Server address of tyntec, the events origin from

WABA Only

Events sent out if our system detects only a WABA to register with us. This is useful, when a customer want's to migrate a phone number from the old process to a WABA managed by himself.

Success (WABA Only)

Successfull completion after an empty WABA was detected

Example payload


{
  "event": "EmbeddedSignup::WABA::Success",
  "whatsAppAccountId": "string",
  "requestId": "string",
  "metaData": "string",
  "apiAccountName": "string"
}

Properties

Name	Type	Required	Description
event	string	false	No description
whatsAppAccountId	string	false	No description

Enumerated values

Property	Value
event	EmbeddedSignup::WABA::Success

Failure (WABA Only)

Failed completion after an empty WABA was detected

Example payload


{
  "event": "EmbeddedSignup::WABA::Success",
  "failureReason": "string",
  "requestId": "string",
  "metaData": "string",
  "apiAccountName": "string"
}

Properties

Name	Type	Required	Description
event	string	false	No description
failureReason	string	false	No description

Enumerated values

Property	Value
event	EmbeddedSignup::WABA::Failure

Phone number

Events sent out if our system detects a request containing a registerable phone number

Success (Phone number)

Successfull completion of a phone number activation

Example payload


{
  "event": "EmbeddedSignup::WABA::Success",
  "whatsAppAccountId": "string",
  "phoneNumber": "string",
  "displayName": "string",
  "requestId": "string",
  "metaData": "string",
  "apiAccountName": "string"
}

Properties

Name	Type	Required	Description
event	string	false	No description
whatsAppAccountId	string	false	No description
phoneNumber	string	false	No description
displayName	string	false	No description

Enumerated values

Property	Value
event	EmbeddedSignup::PhoneNumber::Success

Failure (Phone number)

Failed completion of a phone number activation

Example payload


{
  "event": "EmbeddedSignup::WABA::Success",
  "phoneNumber": "string",
  "failureReason": "string",
  "requestId": "string",
  "metaData": "string",
  "apiAccountName": "string"
}

Properties

Name	Type	Required	Description
event	string	false	No description
phoneNumber	string	false	No description
failureReason	string	false	No description

Enumerated values

Property	Value
event	EmbeddedSignup::PhoneNumber::Failure

Schemas

EmbeddedSignupEvent

{
  "event": "EmbeddedSignup::WABA::Success",
  "requestId": "string",
  "metaData": "string",
  "apiAccountName": "string"
}

Properties

Name	Type	Required	Description
event	string	false	No description
requestId	string	false	No description
metaData	string	false	No description
apiAccountName	string	false	No description

Enumerated values

Property	Value
event	EmbeddedSignup::WABA::Success
event	EmbeddedSignup::WABA::Failure
event	EmbeddedSignup::PhoneNumber::Success
event	EmbeddedSignup::PhoneNumber::Failure

SuccessWABAOnly

{
  "event": "EmbeddedSignup::WABA::Success",
  "whatsAppAccountId": "string",
  "requestId": "string",
  "metaData": "string",
  "apiAccountName": "string"
}

Properties

Name	Type	Required	Description
event	string	false	No description
whatsAppAccountId	string	false	No description

Enumerated values

Property	Value
event	EmbeddedSignup::WABA::Success

FailureWABAOnly

{
  "event": "EmbeddedSignup::WABA::Success",
  "failureReason": "string",
  "requestId": "string",
  "metaData": "string",
  "apiAccountName": "string"
}

Properties

Name	Type	Required	Description
event	string	false	No description
failureReason	string	false	No description

Enumerated values

Property	Value
event	EmbeddedSignup::WABA::Failure

SuccessPhoneNumber

{
  "event": "EmbeddedSignup::WABA::Success",
  "whatsAppAccountId": "string",
  "phoneNumber": "string",
  "displayName": "string",
  "requestId": "string",
  "metaData": "string",
  "apiAccountName": "string"
}

Properties

Name	Type	Required	Description
event	string	false	No description
whatsAppAccountId	string	false	No description
phoneNumber	string	false	No description
displayName	string	false	No description

Enumerated values

Property	Value
event	EmbeddedSignup::PhoneNumber::Success

FailurePhoneNumber

{
  "event": "EmbeddedSignup::WABA::Success",
  "phoneNumber": "string",
  "failureReason": "string",
  "requestId": "string",
  "metaData": "string",
  "apiAccountName": "string"
}

Properties

Name	Type	Required	Description
event	string	false	No description
phoneNumber	string	false	No description
failureReason	string	false	No description

Enumerated values

Property	Value
event	EmbeddedSignup::PhoneNumber::Failure

Business Notification API Events

The API allows you to automatically receive business notifications and updates about your account that you are using to send messages via channels.

Business Notifications are sent to your system when:

a channel's account is updated
a entity of an account is changed. Entity can be template, phone number, ...

We send notifications to your system as soon as we receive them from the channel.

For this service, you will need to provide a URL (businessNotificationUrl) at your webserver, e.g. https://rest.customer.com/businessnotification/. This URL must serve a webhook able to process POST HTTP requests, which the tyntec system will fire upon events in the system, in this case upon updates of account status or entity regarding accounts.

Supporting channels

Currently only whatsapp is supported

Example

Whatsapp Template status changed

- Submit your whatsapp template - Template is sent to Meta - Meta has changed status of your template (APPROVED, REJECTED, ...) - Receive info about change, together with reason and template info, on your webhook

Retries

The tyntec application will retry to post the request 2 more times in the case your webhook does not accept the request (final response codes other than 2xx).

Base URLs

production https 78.110.226.11

Server address of tyntec, the events origin from

Default

business/notifications

Successfully sent notification of an account's entity updates

Inform about a change on user's channel account

Example payload


{
  "eventId": "string",
  "channel": "string",
  "entity": {
    "type": "string",
    "name": "string",
    "waba": "string",
    "language": "string",
    "phoneNumber": "string"
  },
  "changedValue": {
    "property": "string",
    "newValue": "string",
    "oldValue": "string",
    "reason": "string",
    "restrictions": [
      {
        "restrictionType": "string",
        "expiration": "string"
      }
    ]
  }
}

Properties

Name	Type	Required	Description
eventId	string	false	Event identifier
channel	string	false	Currently only whatsapp is supported
entity	object	false	No description
» type	string	false	Type of entity: template, phoneNumber, whatsapp business account, ...
» name	string	false	Name of entity, for example template name
» waba	string	false	If channel is whatsapp, whatsapp business account id is provided
» language	string	false	Language of entity, for example template language
» phoneNumber	string	false	This field exists if type is phoneNumber and represent phoneNumber of entity
changedValue	object	false	No description
» property	string	false	Property of entity that is changed, for example status, category,...
» newValue	string	false	New value of property
» oldValue	string	false	Old value of property if exists
» reason	string	false	Reason for update
» restrictions	[businessRestriction]	false	One or more restrictions with their expiration date
»» restrictionType	string	false	The type of the restriction applied
»» expiration	string	false	The datetime until when the restriction is applied

Schemas

businessNotificationEvent

{
  "eventId": "string",
  "channel": "string",
  "entity": {
    "type": "string",
    "name": "string",
    "waba": "string",
    "language": "string",
    "phoneNumber": "string"
  },
  "changedValue": {
    "property": "string",
    "newValue": "string",
    "oldValue": "string",
    "reason": "string",
    "restrictions": [
      {
        "restrictionType": "string",
        "expiration": "string"
      }
    ]
  }
}

Properties

Name	Type	Required	Description
eventId	string	false	Event identifier
channel	string	false	Currently only whatsapp is supported
entity	object	false	No description
» type	string	false	Type of entity: template, phoneNumber, whatsapp business account, ...
» name	string	false	Name of entity, for example template name
» waba	string	false	If channel is whatsapp, whatsapp business account id is provided
» language	string	false	Language of entity, for example template language
» phoneNumber	string	false	This field exists if type is phoneNumber and represent phoneNumber of entity
changedValue	object	false	No description
» property	string	false	Property of entity that is changed, for example status, category,...
» newValue	string	false	New value of property
» oldValue	string	false	Old value of property if exists
» reason	string	false	Reason for update
» restrictions	[businessRestriction]	false	One or more restrictions with their expiration date
»» restrictionType	string	false	The type of the restriction applied
»» expiration	string	false	The datetime until when the restriction is applied

businessRestriction

{
  "restrictionType": "string",
  "expiration": "string"
}

Properties

Name	Type	Required	Description
restrictionType	string	false	The type of the restriction applied
expiration	string	false	The datetime until when the restriction is applied