Conversations API

Version: v3.7

Specification Release Notes Postman Collection Other versions

The Conversations API allows you to easily send messages to your customers via messaging services like WhatsApp or Viber and still reach customers with classic SMS, with a harmonized data model over all channels.

This API is designed for 2-way messaging (sending and receiving), which allows interactive conversations with your customers.

Delivery notifications (message status updates) and inbound messages from your customers are sent by us to your system via the HTTP POST method. For details see Receiving status updates and Receiving inbound messages.

Channels

The Conversations API provides messaging services via several channels, currently:

WhatsApp
Viber
2-way SMS (sending and receiving)
Telegram (Beta)
WeChat (Beta)

Note: If you want to send SMS only, check out our SMS API, which is preferred for 1-way SMS messaging.

Channel specific prerequisites

WhatsApp: A WhatsApp Business Account (WABA) is required in order to use this channel.
Please request your access here.
Viber: A Viber Service ID is required in order to use this channel.
Please request your access here.
Telegram: Please contact us for getting access to the beta program for Telegram via onboarding@tyntec.com.
WeChat: Please contact us for getting access to the beta program for WeChat via onboarding@tyntec.com.
2-way SMS: Please contact us to get the details for the 2-way SMS setup.

Scope based access control

The Conversations API uses the concept of scopes to control access to different aspects of your Conversations account and channels available to you.

Scopes are divided into two distinct classes read and write.

read grants you read-only access - GET HTTP calls -.

write provides access to data modification or message submission - POST, PATCH, PUT, DELETE HTTP calls -.

Scopes are used on 2 layers, your API key account and the channels available to it.

You can inspect the scopes available to both layers by fetching the information via Configurations.

We reserve the right to revoke any granted scope in case we do detect abusive usage of the API.

Adhered web standards

In addition to the compliance common to all our APIs, the Conversations API complies also with:

RFC 5988 – Web Linking

RFC 5988 is implemented to allow all API calls that return a list of resources, to make use of the following Link headers:

first – The first page in the list of requested sub-resources
previous – The page preceding the current page in the list of requested sub-resources
current – The current page in the list of requested sub-resources
next – The page following the current page in the list of requested sub-resources
last – The last page in the list of requested sub-resources

In addition, the following custom headers are provided for convenience:

x-total-pages – The total number of pages in the list of requested sub-resources
x-total-items – The total number of items in the list of requested sub-resources
x-page-size – The size of a page (maximum number of items on a single page)
x-current-page – The page number of the current page in the list of requested sub-resources

Common operations

Version: v3.0

Specification Release Notes Other versions

In this section, you find an overview of operations common to all Conversations channels.

The Conversations API works as a wrapper for messaging on varied channels and aims to provide a common data model unified to the greatest possible extent.

Here are some guidelines on general usage. For details about interaction on a particular channel, please refer to the channel-specific section.

Sending messages

All channels use the same endpoint and generic data model for requests to send messages. However, the components of messages beyond plain text are channel-specific. Some channels enforce special policies and restrictions, for example, the WhatsApp channel, and you need to watch that you comply with them in the context of your use case.

For details on the channels, please refer to the channel-specific section.

Media and other non-text content

Some channels allow you to attach images, video, audio, stickers, buttons, or URLs. These kinds of content are channel-specific.

Bulk messaging

All channels provide the functionality of sending bulks of messages. A bulk of messages is always sent via one channel to a single recipient.

Our system guarantees that the messages are sent to the recipient in the requested order.

Receiving status updates

The API allows you to automatically receive delivery notifications and status updates about messages that you sent to your channels.

For this service, you will need to provide a URL (messageStatusUrl) at your webserver, e.g. https://rest.customer.com/messagestatus/. This URL must serve a webhook able to process POST HTTP requests, which the tyntec system will fire upon events in the system, in this case upon message status updates.

You may also configure an opt-in filter on one or more MessageStatus::* event types in the Configuration, see Webhook Configuration and Webhook Events V2. The set of available event types slightly varies on each channel:

Channel	Accepted	Dispatched	Delivered	Seen	Channel failed	Deleted
WhatsApp	✔	✔	✔	✔	✔	✔
Viber	✔	✔	✔	✔	✔	❌
Telegram	✔	✔	❌	❌	✔	✔
WeChat	✔	✔	❌	❌	✔	❌
SMS	✔	✔	✔	❌	✔	❌

Retries

The tyntec system will retry to post the request 2 more times in the case your webhook does not accept the request (final response codes other than 2xx).

Receiving inbound messages

The API allows you to automatically receive inbound messages sent to your channels by your customers.

Note: For the SMS channel, you need to ask us to enable 2-way interaction, see Channel specific prerequisites.

For this service, you will need to provide a URL (inboundMessageUrl) at your webserver, e.g. https://rest.customer.com/inboundmessages/. This URL must serve a webhook able to process POST HTTP requests, which the tyntec system will fire upon the events of inbound messages.

The events fired upon are of type MoMessage.

Retries

The tyntec system will retry to post the request in the case your webhook does not accept the request (final response codes other than 2xx), depending on the channel as follows:

WhatsApp: retries via the WhatsApp mechanism with exponential decrease in frequency of attempts that continues up to 14 days (attempts repeat less and less often)
Viber: TODO
WeChat: TODO
Telegram: TODO
SMS: retries every 10 seconds. Retries are paused for 10 minutes after every 100 consecutive unsuccessful delivery attempts. tyntec's system will keep trying for a maximum of 48 hours.

Base URLs

https://api.tyntec.com/conversations/v3

Message details

Operations on single sent messages common to all channels. They provide detailed information about sent messages.

Check message status

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/messages/{messageId}/status \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/messages/{messageId}/status HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/messages/{messageId}/status',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/messages/{messageId}/status',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/messages/{messageId}/status', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/messages/{messageId}/status', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/messages/{messageId}/status");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/messages/{messageId}/status", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /messages/{messageId}/status

Check the status of a message

Parameters

Name	In	Type	Required	Description
messageId	path	string(uuid)	true	The message id provided by tyntec

Example responses

200 Response

{
  "messageId": "8540d774-4863-4d2b-b788-4ecb19412e85",
  "status": "string",
  "timestamp": "2019-08-24T14:15:22Z"
}

404 Response

{
  "type": "https://httpstatuses.com/404",
  "title": "Not Found",
  "status": 404
}

Responses

Status	Meaning	Description	Schema
200	OK	The response after the server has accepted the request	MessageStatus
404	Not Found	The requested element was not found	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

List delivery events

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/messages/{messageId}/events \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/messages/{messageId}/events HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/messages/{messageId}/events',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/messages/{messageId}/events',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/messages/{messageId}/events', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/messages/{messageId}/events', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/messages/{messageId}/events");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/messages/{messageId}/events", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /messages/{messageId}/events

List the delivery events of a message

Parameters

Name	In	Type	Required	Description
messageId	path	string(uuid)	true	The message id provided by tyntec

Example responses

200 Response

{
  "messageId": "8540d774-4863-4d2b-b788-4ecb19412e85",
  "events": [
    {
      "timestamp": "2021-11-19T06:39:28.081Z",
      "event": "MessageStatus::channelFailed",
      "channel": "whatsapp",
      "details": {
        "code": "whatsapp::error::470",
        "message": "Message failed to send because more than 24 hours have passed since the customer last replied to this number"
      }
    }
  ]
}

404 Response

{
  "type": "https://httpstatuses.com/404",
  "title": "Not Found",
  "status": 404
}

Responses

Status	Meaning	Description	Schema
200	OK	The list of delivery events	MessageDeliveryEvents
404	Not Found	The requested element was not found	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Inbound media

After receiving an inbound message (MoMessage event) with a media ID, this endpoint can be used to download the media file.

Download media file

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/media/{mediaId} \
  -H 'Accept: audio/*' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/media/{mediaId} HTTP/1.1
Host: api.tyntec.com
Accept: audio/*
apikey: API_KEY


const headers = {
  'Accept':'audio/*',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/media/{mediaId}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'audio/*',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/media/{mediaId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'audio/*',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/media/{mediaId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'audio/*',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/media/{mediaId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/media/{mediaId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "audio/*");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"audio/*"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/media/{mediaId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /media/{mediaId}

Retrieve the media associated with the id

Parameters

Name	In	Type	Required	Description
mediaId	path	string(uuid)	true	Media ID provided by tyntec

Example responses

200 Response

404 Response

{
  "status": 404
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
200	OK	The media associated with the id requested exists.	string
404	Not Found	The media associated with the id does not exist in our system	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Outbound media (Beta)

As an alternative to the download of outbound media on message requests, we enable you to upload a media file and use it later when sending messages.

After a successful upload, we generate an ID that is used as an alternative to the media URL.

The uploaded media can be stored

as a static asset
only for a certain period
for one-time usage

As this is in beta, we grant access to it only via an approved access request.

List uploaded media files

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/media \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/media HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/media',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/media',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/media', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/media', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/media");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/media", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /media

Lists all uploaded media files

Example responses

200 Response

[
  {
    "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad",
    "contentType": "string",
    "validity": "2019-08-24T14:15:22Z",
    "fileName": "string",
    "fileSize": 0
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	list of stored media files	Inline
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 200

Name	Type	Required	Restrictions	Description
anonymous	[MediaResponse]	false	none	none
» mediaId	string(uuid)	false	none	The media ID provided by tyntec
» contentType	string	false	none	The media type
» validity	string(date-time)	false	none	For how long is the media stored in minutes
» fileName	string	false	none	The name of the file
» fileSize	integer	false	none	The size of the file in bytes

Upload a media file

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/media \
  -H 'Content-Type: */*' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/media HTTP/1.1
Host: api.tyntec.com
Content-Type: */*
Accept: application/json
apikey: API_KEY

const inputBody = 'string';
const headers = {
  'Content-Type':'*/*',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/media',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => '*/*',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/media',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': '*/*',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/media', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => '*/*',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/media', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/media");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "*/*");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"*/*"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/media", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /media

Uploads a media file for message sending

Body parameter

Parameters

Name	In	Type	Required	Description
validity	query	integer	false	For how long is the media stored in minutes.
filename	query	string	false	the name of the file
body	body	string(binary)	true	the media to be uploaded

Example responses

200 Response

{
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad",
  "url": "string",
  "quota": 0,
  "usage": 0
}

Responses

Status	Meaning	Description	Schema
200	OK	The media was successfully uploaded	MediaUploadResponse
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Delete a media file

Code samples

# You can also use wget
curl -X DELETE https://api.tyntec.com/conversations/v3/media/{mediaId} \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

DELETE https://api.tyntec.com/conversations/v3/media/{mediaId} HTTP/1.1
Host: api.tyntec.com
Accept: application/problem+json
apikey: API_KEY


const headers = {
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/media/{mediaId}',
{
  method: 'DELETE',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.delete 'https://api.tyntec.com/conversations/v3/media/{mediaId}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.delete('https://api.tyntec.com/conversations/v3/media/{mediaId}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('DELETE','https://api.tyntec.com/conversations/v3/media/{mediaId}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/media/{mediaId}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("DELETE");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("DELETE", "https://api.tyntec.com/conversations/v3/media/{mediaId}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

DELETE /media/{mediaId}

Deletes a prior uploaded media.

Parameters

Name	In	Type	Required	Description
mediaId	path	string(uuid)	true	Media ID provided by tyntec

Example responses

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
204	No Content	The associated media was successfully deleted	None
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Schemas

MessageRequest

{
  "to": "+123234234",
  "from": "545345345",
  "channel": "whatsapp",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}

The message you would like to send

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The sender of the messages. The format depends on the specific channel.
channel	string	true	none	The channel selected for delivery.
overrides	MessageRequestOverrides	false	none	Overrides of defaults for this message
context	string	false	none	The context for this particular message
content	object	false	none	The message's content. Refer to the channel specifics

Enumerated values

Property	Value
channel	sms
channel	whatsapp
channel	wechat
channel	viber

MessageRequestOverrides

{
  "notificationCallbackUrl": "https://en4u5fpprib5i.x.pipedream.net"
}

Overrides of defaults for this message

Properties

Name	Type	Required	Restrictions	Description
notificationCallbackUrl	string	false	none	When present this url is used for sending the delivery notifications to your webhook. Can be used for debugging use cases or individual routings.

MessageResponse

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	true	none	A global unique Message Id reference
timestamp	string(date-time)	true	none	A point in time when the API confirms that the message request was accepted

MessageStatus

{
  "messageId": "8540d774-4863-4d2b-b788-4ecb19412e85",
  "status": "string",
  "timestamp": "2019-08-24T14:15:22Z"
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	false	none	Global unique Message Id reference
status	string	false	none	Current status of the message
timestamp	string(date-time)	false	none	Point in time when status has been entered

MessageDeliveryEvents

{
  "messageId": "8540d774-4863-4d2b-b788-4ecb19412e85",
  "events": [
    {
      "timestamp": "2021-11-19T06:39:28.081Z",
      "event": "MessageStatus::channelFailed",
      "channel": "whatsapp",
      "details": {
        "code": "whatsapp::error::470",
        "message": "Message failed to send because more than 24 hours have passed since the customer last replied to this number"
      }
    }
  ]
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	true	none	Global unique Message Id reference
events	[MessageDeliveryEvent]	true	none	none

MessageDeliveryEvent

{
  "timestamp": "2021-11-19T06:39:28.081Z",
  "event": "MessageStatus::channelFailed",
  "channel": "whatsapp",
  "details": {
    "code": "whatsapp::error::470",
    "message": "Message failed to send because more than 24 hours have passed since the customer last replied to this number"
  }
}

Properties

Name	Type	Required	Restrictions	Description
timestamp	string(date-time)	true	none	Point in time when the event has happened.
event	string	true	none	Determines which kind of event has happened.
channel	string	false	none	Channel selected for delivery.
details	object	false	none	Channel specific details.
» code	string	true	none	none
» message	string	true	none	none

Enumerated values

Property	Value
channel	sms
channel	whatsapp
channel	wechat
channel	viber

BulkMessageRequest

{}

Properties

None

BulkMessageResponse

{
  "bulkId": "string",
  "messageIds": [
    "string"
  ]
}

Properties

Name	Type	Required	Restrictions	Description
bulkId	string	false	none	none
messageIds	[string]	false	none	none

MediaUploadResponse

{
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad",
  "url": "string",
  "quota": 0,
  "usage": 0
}

Properties

Name	Type	Required	Restrictions	Description
mediaId	string(uuid)	true	none	none
url	string	true	none	none
quota	integer	true	none	none
usage	integer	true	none	none

MediaResponse

{
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad",
  "contentType": "string",
  "validity": "2019-08-24T14:15:22Z",
  "fileName": "string",
  "fileSize": 0
}

Properties

Name	Type	Required	Restrictions	Description
mediaId	string(uuid)	false	none	The media ID provided by tyntec
contentType	string	false	none	The media type
validity	string(date-time)	false	none	For how long is the media stored in minutes
fileName	string	false	none	The name of the file
fileSize	integer	false	none	The size of the file in bytes

Problem

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

The problem object follows the RFC-7807 (https://tools.ietf.org/html/rfc7807)

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	A URI reference [RFC3986] that identifies the problem type
title	string	false	none	A short, human-readable summary of the problem type.
status	number	false	none	The HTTP status code (RFC7231, Section 6) generated by the origin server for this occurrence of the problem.
detail	string	false	none	A human-readable explanation specific to this occurrence of the problem.

Version: v3.10

Specification Release Notes Other versions

The Conversations API allows you to easily send messages to your customers via WhatsApp

Channel specific pre-conditions

WhatsApp : A WhatsApp Business Account is required in order to use this channel. Please request access here

Product & Product Lists (beta)

The support for product and product lists is currently in beta status on our API.

Please contact us via WhatsApp or support@tyntec.com

Base URLs

https://api.tyntec.com/conversations/v3

Messaging

In this section, we guide you on how to send messages, get information about the status and the events happening during delivery.

Send a message

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/messages \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/messages HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "from": "a cool business",
  "to": "some number",
  "channel": "whatsapp",
  "content": {
    "contentType": "text",
    "text": "hi there"
  },
  "context": "my-message-reference"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/messages',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/messages',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/messages', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/messages', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/messages");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/messages", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /messages

Send messages via this path.

Body parameter

{
  "from": "a cool business",
  "to": "some number",
  "channel": "whatsapp",
  "content": {
    "contentType": "text",
    "text": "hi there"
  },
  "context": "my-message-reference"
}

Parameters

Name	In	Type	Required	Description
body	body	MessageRequest	true	The message you would like to send

Example responses

202 Response

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
202	Accepted	The response after the server has accepted the request	MessageResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Send a bulk message

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/bulks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/bulks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "to": "+1233423454",
  "from": "+1233423454",
  "channel": "whatsapp",
  "messages": [
    {
      "contentType": "text",
      "text": "string",
      "renderUrlPreview": false
    },
    {
      "contentType": "text",
      "text": "string",
      "renderUrlPreview": false
    }
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/bulks',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/bulks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/bulks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/bulks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/bulks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/bulks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /bulks

Send bulk messages. Bulk messages are defined as ordered messages to one receiver.

Body parameter

{
  "to": "+1233423454",
  "from": "+1233423454",
  "channel": "whatsapp",
  "messages": [
    {
      "contentType": "text",
      "text": "string",
      "renderUrlPreview": false
    },
    {
      "contentType": "text",
      "text": "string",
      "renderUrlPreview": false
    }
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	BulkMessageRequest	true	The message bulk you would like to send

Example responses

202 Response

{
  "bulkId": "string",
  "messageIds": [
    "string"
  ]
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
202	Accepted	The response after the server has accepted the request	BulkMessageResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Mark a message as read

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id} \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id} HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/problem+json
apikey: API_KEY

const inputBody = '{
  "status": "read"
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id}',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/channels/whatsapp/messages/{message-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /channels/whatsapp/messages/{message-id}

Marks a previously received WhatsApp message as read

Body parameter

{
  "status": "read"
}

Parameters

Name	In	Type	Required	Description
body	body	WhatsAppMessageStatusUpdate	true	The status change to execute
message-id	path	string	true	The ID of the MoMessage

Example responses

404 Response

{
  "status": 404,
  "title": "Not Found"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
200	OK	Message was successfully marked as read.	None
404	Not Found	No MoMessage was found for the given Message ID.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Account management

Account management grants you access to information about the WhatsApp accounts provisioned to you.

At the moment, it does not support requesting new WhatsApp accounts or editing existing ones.

The subresources of a WhatsApp account can only be managed by API accounts with the respective scopes.

Manageable subresources are:

templates

Read access to an account is available for all accounts that are associated with a phone number and thus eligible for sending messages.

List accounts

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts

Lists all WhatsApp accounts managed by these access credentials.

If the phone number query parameter is set, only the phone numbers account is listed.

Parameters

Name	In	Type	Required	Description
phone-number	query	integer	false	The phone number used for WhatsApp messaging

Example responses

200 Response

[
  {
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "whatsAppAccountName": "Swagger Sample Account",
    "businessName": "Swagger Sample business",
    "templateNamespace": "c9468969-a3a3-4c17-95f7-1e8b2902ed74",
    "facebookBusinessManagerId": 1791147717848878,
    "accountStatus": {
      "messageOnBehalf": "PENDING"
    },
    "managedBy": {
      "accountName": "tynteccpaas"
    }
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	Returned a list of WhatsApp accounts	WhatsAppAccounts
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Description
200	x-total-pages	integer	How many pages are available
200	x-total-items	integer	How many items are available in total
200	x-page-size	integer	The maximum number of items per page
200	x-current-page	integer	The current page
200	Link	undefined	Links describing pagination

Read an account

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}

Returns details of a WhatsApp account.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID

Example responses

200 Response

{
  "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
  "whatsAppAccountName": "Swagger Sample Account",
  "businessName": "Swagger Sample business",
  "templateNamespace": "c9468969-a3a3-4c17-95f7-1e8b2902ed74",
  "facebookBusinessManagerId": 1791147717848878,
  "accountStatus": {
    "messageOnBehalf": "PENDING"
  },
  "managedBy": {
    "accountName": "tynteccpaas"
  }
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned a WhatsApp account	WhatsAppAccount
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

List phone numbers

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}/phone-numbers

Lists all phone numbers of a WhatsApp account.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID

Example responses

200 Response

[
  {
    "phoneNumber": "49123456789",
    "displayPhoneNumber": "+49 123 45678",
    "verifiedName": "Swagger Sample",
    "qualityRating": "YELLOW",
    "status": "FLAGGED",
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "managedBy": {
      "accountName": "tyntecscpaas"
    },
    "messagingVia": {
      "accountName": "messagingcpaas"
    },
    "nameStatus": "APPROVED",
    "isOfficialBusinessAccount": false
  }
]

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned phone numbers of a WhatsApp account	WhatsAppPhoneNumbers
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Description
200	x-total-pages	integer	How many pages are available
200	x-total-items	integer	How many items are available in total
200	x-page-size	integer	The maximum number of items per page
200	x-current-page	integer	The current page
200	Link	undefined	Links describing pagination

Template management

Template management enables you to interact with the templates defined for your WhatsApp account.

You can specify examples for the parameters of each localization. This is advised to increase the chance of acceptance of templates. If you use examples, all dynamic parts of the template, like media header or body parameters, must be specified.

It's advised to do this at least for the media templates, as WhatsApp has changed the policies due to abuse of media headers to distribute spam / inappropriate content.

We support creating or deleting templates and adding new localizations to an existing template.

Due to restrictions by WhatsApp, editing is not supported yet.

List templates

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}/templates

Lists all templates of your WhatsApp account.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID

Example responses

200 Response

[
  {
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "templateName": "swagger_test",
    "category": "MARKETING",
    "localizations": [
      {
        "status": "REJECTED",
        "rejectionReason": "For this example",
        "language": "en",
        "components": [
          {
            "type": "BODY",
            "text": "Hello {{1}}! How is going?"
          },
          {
            "type": "FOOTER",
            "text": "Your specification team!"
          }
        ]
      }
    ]
  }
]

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the templates	WhatsAppTemplates
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Description
200	x-total-pages	integer	How many pages are available
200	x-total-items	integer	How many items are available in total
200	x-page-size	integer	The maximum number of items per page
200	x-current-page	integer	The current page
200	Link	undefined	Links describing pagination

Submit a template for review

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/problem+json
apikey: API_KEY

const inputBody = '{
  "name": "welcome",
  "category": "UTILITY",
  "localizations": [
    {
      "language": "en",
      "components": [
        {
          "type": "BODY",
          "text": "Hi {{1}},\n\nWelcome to our support.\nHow can we help you?\n\nYour support team\n"
        }
      ]
    }
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/accounts/{whatsapp-account-id}/templates

Creates a new template that is submitted for review to Facebook.

Body parameter

{
  "name": "welcome",
  "category": "UTILITY",
  "localizations": [
    {
      "language": "en",
      "components": [
        {
          "type": "BODY",
          "text": "Hi {{1}},\n\nWelcome to our support.\nHow can we help you?\n\nYour support team\n"
        }
      ]
    }
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	WhatsAppTemplateRequest	true	The template to be submitted
whatsapp-account-id	path	string	true	WhatsApp account ID

Detailed description

body: The template to be submitted

Example responses

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
201	Created	The requested resource was created.	None
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Format	Description
201	Location	string		The URI of the newly created resource

Read a template

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}

Returns details of a template in your WhatsApp account.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID
template-id	path	string	true	Referenced template

Example responses

200 Response

{
  "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
  "templateName": "swagger_test",
  "category": "MARKETING",
  "localizations": [
    {
      "status": "REJECTED",
      "rejectionReason": "For this example",
      "language": "en",
      "components": [
        {
          "type": "BODY",
          "text": "Hello {{1}}! How is going?"
        },
        {
          "type": "FOOTER",
          "text": "Your specification team!"
        }
      ]
    }
  ]
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the template from your account	WhatsAppTemplateResponse
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Delete a template

Code samples

# You can also use wget
curl -X DELETE https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id} \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

DELETE https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id} HTTP/1.1
Host: api.tyntec.com
Accept: application/problem+json
apikey: API_KEY


const headers = {
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}',
{
  method: 'DELETE',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.delete 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.delete('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('DELETE','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("DELETE");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("DELETE", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

DELETE /channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}

Deletes the template from your WhatsApp account.

After deleting the template, a 30-days grace period is starting. This is indicated by the expiresAt property of the localizations.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID
template-id	path	string	true	Referenced template

Example responses

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
204	No Content	Deletion of the template is pending now.	None
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

List localizations

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations

Lists localizations of a template.

Parameters

Name	In	Type	Required	Description
whatsapp-account-id	path	string	true	WhatsApp account ID
template-id	path	string	true	Referenced template

Example responses

200 Response

[
  {
    "status": "DELETED",
    "rejectionReason": "not yet",
    "language": "en",
    "components": [
      {
        "type": "BODY",
        "text": "Hello {{1}}! How is going?"
      }
    ],
    "createdAt": "2020-02-15T23:28:34.442Z",
    "lastUpdated": "2020-02-15T25:28:34.442Z",
    "expiresAt": "2020-03-15T23:28:34.442Z",
    "qualityScore": {
      "score": "RED",
      "reasons": [
        "Users are choosing \"didn't sign up\" as a reason for blocking this phone number. Businesses must obtain opt-in before sending notifications. Please review your opt-in flow(s) and see our Business Policy for more detail."
      ]
    }
  }
]

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned localizations of the template.	Inline
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 200

Name	Type	Required	Restrictions	Description
anonymous	[LocalizationResponse]	false	none	[A localization of a template]
» status	string	true	none	The status of the localization.
» rejectionReason	string	false	none	The descriptive text in the case the status is REJECTED
» language	LanguageCode	true	none	The supported language codes, according to Supported Languages
» components	[anyOf]	true	none	A set of components defining a template

anyOf

Name	Type	Required	Restrictions	Description
»» anonymous	WhatsAppTemplateHeaderComponentResponse	false	none	A header component of a template
»»» type	string	true	none	A component type
»»» format	string	true	none	What kind of header
»»» text	string	false	none	The textual part in the case the format is TEXT

Name	Type	Required	Restrictions	Description
»» anonymous	WhatsAppTemplateBodyComponentResponse	false	none	A body component of a template
»»» type	string	true	none	A component type
»»» text	string	true	none	The specification of the body text

Name	Type	Required	Restrictions	Description
»» anonymous	WhatsAppTemplateFooterComponentResponse	false	none	A footer component of a template
»»» type	string	true	none	A component type
»»» text	string	false	none	The specification of the footer text

continued

Name	Type	Required	Restrictions	Description
» createdAt	string(date-time)	true	none	At which point in time the template was created
» lastUpdated	string(date-time)	true	none	At which point in time the last update happened
» expiresAt	string(date-time)	false	none	When the localization expires. Only present when a template was deleted.
» qualityScore	QualityScore	false	none	The quality score provided by WhatsApp and calculated from user feedback on your messages
»» score	string	true	none	The current scoring
»» reasons	[string]	false	none	A textual description of why the quality score is set to the value. Only present when the score is YELLOW or RED

Enumerated values

Property	Value
status	REQUESTED
status	SUBMIT_FAILED
status	PENDING
status	APPROVED
status	REJECTED
status	DELETION_PENDING
status	DELETED
status	SUBMITTED
language	af
language	ar
language	az
language	bg
language	bn
language	ca
language	cs
language	da
language	de
language	el
language	en
language	en_GB
language	en_US
language	es
language	es_AR
language	es_ES
language	es_MX
language	et
language	fa
language	fi
language	fil
language	fr
language	ga
language	gu
language	ha
language	he
language	hi
language	hr
language	hu
language	ID
language	it
language	ja
language	kk
language	kn
language	ko
language	lo
language	lt
language	lv
language	mk
language	ml
language	mr
language	ms
language	nb
language	nl
language	pa
language	pl
language	pt_BR
language	pt_PT
language	ro
language	ru
language	sk
language	sl
language	sq
language	sr
language	sv
language	sw
language	ta
language	te
language	th
language	tr
language	uk
language	ur
language	uz
language	vi
language	zh_CN
language	zh_HK
language	zh_TW
language	zu
type	HEADER
format	IMAGE
format	TEXT
format	DOCUMENT
format	VIDEO
type	BODY
type	FOOTER
score	unknown
score	GREEN
score	YELLOW
score	RED

Add a localization

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/problem+json
apikey: API_KEY

const inputBody = '{
  "language": "en",
  "components": [
    {
      "type": "BODY",
      "text": "string"
    }
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /channels/whatsapp/accounts/{whatsapp-account-id}/templates/{template-id}/localizations

Adds a localization to a template. The localization will be separately reviewed by Facebook.

Body parameter

{
  "language": "en",
  "components": [
    {
      "type": "BODY",
      "text": "string"
    }
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	LocalizationRequest	true	The localization to be submitted
whatsapp-account-id	path	string	true	WhatsApp account ID
template-id	path	string	true	Referenced template

Detailed description

body: The localization to be submitted

Example responses

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

404 Response

{
  "status": 404,
  "title": "WhatsApp account unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
201	Created	The requested resource was created.	None
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
404	Not Found	The WhatsApp account does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Format	Description
201	Location	string		The URI of the newly created resource

Phone Number insights

Phone Number insights allow you to get information about the status of a phone number in your account.

It also provides read access to the templates usable with the phone number.

List phone numbers

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/phone-numbers

Lists all phone numbers accessible for the given credentials.

Example responses

200 Response

[
  {
    "phoneNumber": "49123456789",
    "displayPhoneNumber": "+49 123 45678",
    "verifiedName": "Swagger Sample",
    "qualityRating": "YELLOW",
    "status": "FLAGGED",
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "managedBy": {
      "accountName": "tyntecscpaas"
    },
    "messagingVia": {
      "accountName": "messagingcpaas"
    },
    "nameStatus": "APPROVED",
    "isOfficialBusinessAccount": false
  }
]

Responses

Status	Meaning	Description	Schema
200	OK	Phone numbers assigned to your account	WhatsAppPhoneNumbers
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Description
200	x-total-pages	integer	How many pages are available
200	x-total-items	integer	How many items are available in total
200	x-page-size	integer	The maximum number of items per page
200	x-current-page	integer	The current page
200	Link	undefined	Links describing pagination

Read a phone number

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/phone-numbers/{phone-number}

Returns details about a phone number.

Parameters

Name	In	Type	Required	Description
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

200 Response

{
  "phoneNumber": "49123456789",
  "displayPhoneNumber": "+49 123 45678",
  "verifiedName": "Swagger Sample",
  "qualityRating": "YELLOW",
  "status": "FLAGGED",
  "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
  "managedBy": {
    "accountName": "tyntecscpaas"
  },
  "messagingVia": {
    "accountName": "messagingcpaas"
  },
  "nameStatus": "APPROVED",
  "isOfficialBusinessAccount": false
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the details about the phone number	WhatsAppPhoneNumber
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

List available templates

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/templates", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/phone-numbers/{phone-number}/templates

Lists all available templates for a phone number

Parameters

Name	In	Type	Required	Description
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

200 Response

[
  {
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "templateName": "swagger_test",
    "category": "MARKETING",
    "localizations": [
      {
        "status": "REJECTED",
        "rejectionReason": "For this example",
        "language": "en",
        "components": [
          {
            "type": "BODY",
            "text": "Hello {{1}}! How is going?"
          },
          {
            "type": "FOOTER",
            "text": "Your specification team!"
          }
        ]
      }
    ]
  }
]

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned templates available for the phone number	WhatsAppTemplates
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Headers

Status	Header	Type	Description
200	x-total-pages	integer	How many pages are available
200	x-total-items	integer	How many items are available in total
200	x-page-size	integer	The maximum number of items per page
200	x-current-page	integer	The current page
200	Link	undefined	Links describing pagination

Profile management

Profile management allows you to read and update the profile settings of your WhatsApp phone numbers.

Read the profile

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/phone-numbers/{phone-number}/settings/profile

Returns the profile settings of a WhatsApp phone number

Parameters

Name	In	Type	Required	Description
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

200 Response

{
  "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
  "description": "tyntec WhatsApp Business API Demo",
  "email": "support@tyntec.com",
  "websites": [
    "https://www.tyntec.com",
    "https://api.tyntec.com/reference"
  ],
  "vertical": "Professional Services",
  "about": "Hey there! I am using WhatsApp."
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the current profile settings	WhatsAppProfile
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Update the profile

Code samples

# You can also use wget
curl -X PATCH https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

PATCH https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/problem+json
apikey: API_KEY

const inputBody = '{
  "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
  "description": "tyntec WhatsApp Business API Demo",
  "email": "support@tyntec.com",
  "websites": [
    "https://www.tyntec.com",
    "https://api.tyntec.com/reference"
  ],
  "vertical": "Professional Services",
  "about": "Hey there! I am using WhatsApp."
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile',
{
  method: 'PATCH',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.patch 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.patch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PATCH','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PATCH");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PATCH", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/profile", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PATCH /channels/whatsapp/phone-numbers/{phone-number}/settings/profile

Updates the WhatsApp client profile.

Supports also selective updates.

To remove a particular field, set its value to an empty string.

Body parameter

{
  "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
  "description": "tyntec WhatsApp Business API Demo",
  "email": "support@tyntec.com",
  "websites": [
    "https://www.tyntec.com",
    "https://api.tyntec.com/reference"
  ],
  "vertical": "Professional Services",
  "about": "Hey there! I am using WhatsApp."
}

Parameters

Name	In	Type	Required	Description
body	body	WhatsAppProfile	true	Updated profile settings
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

400 Response

{
  "status": 400,
  "title": "Profile update failed.",
  "code": 1009
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
204	No Content	Profile updated	None
400	Bad Request	Profile update failed. In the case a partial update failed: retrieve the current profile, change the required information and retry with the whole profile.	Inline
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Response Schema

Status Code 400

Name	Type	Required	Restrictions	Description
» code	string	false	none	error code

Read the logo

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo \
  -H 'Accept: image/png' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo HTTP/1.1
Host: api.tyntec.com
Accept: image/png
apikey: API_KEY


const headers = {
  'Accept':'image/png',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'image/png',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'image/png',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'image/png',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "image/png");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"image/png"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /channels/whatsapp/phone-numbers/{phone-number}/settings/logo

Returns the current logo assigned to a WhatsApp phone number profile.

Parameters

Name	In	Type	Required	Description
format	query	string	false	The format in which the icon should be returned. The default is binary.
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Enumerated values

Parameter	Value
format	link
format	binary

Example responses

200 Response

{
  "link": "https://pps.whatsapp.net/v/123123"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

Responses

Status	Meaning	Description	Schema
200	OK	Returned the current logo	WhatsAppProfileLogoLink
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Update the logo

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo \
  -H 'Content-Type: image/png' \
  -H 'Accept: application/problem+json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo HTTP/1.1
Host: api.tyntec.com
Content-Type: image/png
Accept: application/problem+json
apikey: API_KEY

const inputBody = 'string';
const headers = {
  'Content-Type':'image/png',
  'Accept':'application/problem+json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'image/png',
  'Accept' => 'application/problem+json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'image/png',
  'Accept': 'application/problem+json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'image/png',
    'Accept' => 'application/problem+json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "image/png");
con.setRequestProperty("Accept", "application/problem+json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"image/png"},
        "Accept": []string{"application/problem+json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/channels/whatsapp/phone-numbers/{phone-number}/settings/logo", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /channels/whatsapp/phone-numbers/{phone-number}/settings/logo

Updates the logo assigned to a WhatsApp phone number profile.

The logo must have a minimal edge size of 500 pixels and must not exceed 5 MB in size.

The recommended size is 640x640 pixels.

Body parameter

Parameters

Name	In	Type	Required	Description
body	body	string(binary)	true	The image that should be used as the profile logo
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

404 Response

{
  "status": 404,
  "title": "Phone number unknown"
}

default Response

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

Responses

Status	Meaning	Description	Schema
204	No Content	Updated the logo successfully	None
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
404	Not Found	The phone number does not exist.	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Phone Number Configurations

List all phone numbers configured as Inbound (aka 2-way) Phone Numbers.

List Configurations

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/whatsapp

List all WhatsApp phone number configurations available to your API account

Example responses

200 Response

[
  {
    "channel": "whatsapp",
    "scopes": [
      "messages:read",
      "profile:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "12341234"
    },
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A list of WhatsApp phone number configurations	WhatsAppChannelResponses
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Read one configuration

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/whatsapp/phone-numbers/{phone-number}

Returns the specific configuration

Parameters

Name	In	Type	Required	Description
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

200 Response

{
  "channel": "whatsapp",
  "scopes": [
    "messages:read",
    "profile:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "12341234"
  },
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	The WhatsApp phone number configuration	WhatsAppChannelResponse
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Callback configuration

In this section, we guide you on how to configure the callbacks on a per-channel basis.

Update the callback

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /configurations/channels/whatsapp/phone-numbers/{phone-number}/callbacks

Update the callback settings of a specific phone number.

Body parameter

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

Parameters

Name	In	Type	Required	Description
body	body	ChannelCallback	false	none
phone-number	path	integer	true	The phone number used for WhatsApp messaging

Example responses

200 Response

{
  "channel": "whatsapp",
  "scopes": [
    "messages:read",
    "profile:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "12341234"
  },
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.whatsapp.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	The WhatsApp phone number configuration	WhatsAppChannelResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Schemas

Problem

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

The problem object follows the RFC-7807 (https://tools.ietf.org/html/rfc7807)

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	A URI reference [RFC3986] that identifies the problem type
title	string	false	none	A short, human-readable summary of the problem type.
status	number	false	none	The HTTP status code (RFC7231, Section 6) generated by the origin server for this occurrence of the problem.
detail	string	false	none	A human-readable explanation specific to this occurrence of the problem.

MessageResponse

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	true	none	A global unique Message Id reference
timestamp	string(date-time)	true	none	A point in time when the API confirms that the message request was accepted

BulkMessageResponse

{
  "bulkId": "string",
  "messageIds": [
    "string"
  ]
}

Properties

Name	Type	Required	Restrictions	Description
bulkId	string	false	none	none
messageIds	[string]	false	none	none

MessageRequest

{
  "to": "+123234234",
  "from": "545345345",
  "channel": "whatsapp",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}

The message you would like to send

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The sender of the messages. The format depends on the specific channel.
channel	string	true	none	The channel selected for delivery.
context	string	false	none	The context for this particular message
content	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTextContent	false	none	A plain text message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppImageContent	false	none	Image message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppDocumentContent	false	none	A document message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppVideoContent	false	none	A video message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppAudioContent	false	none	An audio message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppStickerContent	false	none	A sticker message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppLocationContent	false	none	A location message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppContactsContent	false	none	A message with contacts

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateContent	false	none	Templated message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveContent	false	none	Interactive message

Enumerated values

Property	Value
channel	whatsapp

BulkMessageRequest

{
  "to": "+1233423454",
  "from": "+1233423454",
  "channel": "whatsapp",
  "messages": [
    {
      "contentType": "text",
      "text": "string",
      "renderUrlPreview": false
    },
    {
      "contentType": "text",
      "text": "string",
      "renderUrlPreview": false
    }
  ]
}

The bulk of messages you would like to send

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The sender of the messages. The format depends on the specific channel.
channel	string	true	none	The channel selected for delivery.
messages	[oneOf]	true	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTextContent	false	none	A plain text message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppImageContent	false	none	Image message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppDocumentContent	false	none	A document message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppVideoContent	false	none	A video message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppAudioContent	false	none	An audio message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppStickerContent	false	none	A sticker message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppLocationContent	false	none	A location message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppContactsContent	false	none	A message with contacts

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateContent	false	none	Templated message

Enumerated values

Property	Value
channel	whatsapp

WhatsAppTextContent

{
  "contentType": "text",
  "text": "string",
  "renderUrlPreview": false
}

A plain text message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always text.
text	string	true	none	Text to be sent
renderUrlPreview	boolean	false	none	In case a URL is present on the text should a preview be tried to be rendered

Enumerated values

Property	Value
contentType	text

WhatsAppImageContent

{
  "contentType": "image",
  "image": {
    "caption": "string",
    "url": "string",
    "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
  }
}

Image message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always image.
image	WhatsAppImage	true	none	An image media specification

Enumerated values

Property	Value
contentType	image

WhatsAppDocumentContent

{
  "contentType": "document",
  "document": {
    "caption": "string",
    "filename": "string",
    "url": "string",
    "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
  }
}

A document message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always document.
document	WhatsAppDocument	true	none	A document media specification

Enumerated values

Property	Value
contentType	document

WhatsAppVideoContent

{
  "contentType": "video",
  "video": {
    "caption": "string",
    "url": "string",
    "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
  }
}

A video message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always video.
video	WhatsAppVideo	true	none	A video media specification

Enumerated values

Property	Value
contentType	video

WhatsAppAudioContent

{
  "contentType": "audio",
  "audio": {
    "url": "string",
    "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
  }
}

An audio message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always audio.
audio	WhatsAppAudio	true	none	An audio media specification

Enumerated values

Property	Value
contentType	audio

WhatsAppStickerContent

{
  "contentType": "sticker",
  "sticker": {
    "url": "string",
    "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
  }
}

A sticker message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always sticker.
sticker	WhatsAppSticker	true	none	A sticker media specification

Enumerated values

Property	Value
contentType	sticker

WhatsAppLocationContent

{
  "contentType": "location",
  "location": {
    "longitude": 7.4954884,
    "latitude": 51.5005765,
    "name": "tyntec GmbH",
    "address": "tyntec GmbH, Semerteichstraße, Dortmund"
  }
}

A location message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always location.
location	WhatsAppLocation	true	none	Location received or send

Enumerated values

Property	Value
contentType	location

WhatsAppContactsContent

{
  "contentType": "contacts",
  "contacts": [
    {
      "birthday": "2018-01-01",
      "addresses": [
        {
          "city": "Dortmund",
          "country": "Germany",
          "countryCode": "de",
          "state": "NRW",
          "street": "string",
          "type": "WORK",
          "zip": "44231"
        }
      ],
      "emails": [
        {
          "email": "whatsapp@tyntec.com",
          "type": "WORK"
        }
      ],
      "ims": [
        {
          "service": "WhatsApp",
          "userId": "123123123"
        }
      ],
      "name": {
        "prefix": "Mr.",
        "firstName": "Peter",
        "middleName": "Michael",
        "lastName": "Tyntec",
        "suffix": "senior",
        "formattedName": "Mr. Peter Michael Tyntec senior"
      },
      "org": {
        "company": "tyntec GmbH",
        "department": "Development",
        "title": "API Guardian"
      },
      "phones": [
        {
          "phone": "+49 231 477 90 813",
          "type": "WORK"
        }
      ],
      "urls": [
        {
          "url": "https://www.tyntec.com",
          "type": "WORK"
        }
      ]
    }
  ]
}

A message with contacts

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always contacts.
contacts	[Contact]	true	none	[A contact object]

Enumerated values

Property	Value
contentType	contacts

WhatsAppTemplateContent

{
  "contentType": "template",
  "template": {
    "templateId": "string",
    "templateLanguage": "string",
    "components": {
      "header": [
        {
          "type": "text",
          "text": "string",
          "example": {
            "text": "John Doe"
          }
        }
      ],
      "body": [
        {
          "type": "text",
          "text": "string",
          "example": {
            "texts": [
              "John Doe",
              "Order ID 123"
            ]
          }
        }
      ],
      "button": [
        {
          "type": "quick_reply",
          "index": 0,
          "payload": "string"
        }
      ]
    }
  }
}

Templated message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always template.
template	WhatsAppTemplate	true	none	none

Enumerated values

Property	Value
contentType	template

WhatsAppInteractiveContent

{
  "contentType": "interactive",
  "interactive": {
    "subType": "buttons",
    "components": {
      "header": {
        "type": "text",
        "text": "Your request is queued"
      },
      "body": {
        "type": "text",
        "text": "How would you rate your bot experience"
      },
      "footer": {
        "type": "text",
        "text": "Your service bot"
      },
      "buttons": [
        {
          "type": "reply",
          "reply": {
            "payload": "987298-40980jvkdm9-234234234",
            "title": "Poor"
          }
        },
        {
          "type": "reply",
          "reply": {
            "payload": "987298-dsfgjlkhgdf-dg09u834334",
            "title": "OK"
          }
        },
        {
          "type": "reply",
          "reply": {
            "payload": "9080923445nlkjß0_gß0923845083245dfg",
            "title": "Good"
          }
        }
      ]
    }
  }
}

Interactive message

Properties

Name	Type	Required	Restrictions	Description
contentType	string	true	none	Determines the type of the message. Always interactive.
interactive	any	true	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveButtonMessage	false	none	An interactive message type

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveListMessage	false	none	An interactive message type

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveProductMessage	false	none	Interactive Product Message

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppInteractiveProductListMessage	false	none	Interactive Product List Message

Enumerated values

Property	Value
contentType	interactive

WhatsAppInteractiveFooterContent

{
  "type": "text",
  "text": "string"
}

The footer of an interactive message

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the message. Always text.
text	string	true	none	A footer to be displayed on the message

Enumerated values

Property	Value
type	text

WhatsAppInteractiveTextContent

{
  "type": "text",
  "text": "string"
}

The message body of an interactive message

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the message. Always text.
text	string	true	none	The text body of the message

Enumerated values

Property	Value
type	text

BaseMedia

{
  "url": "string",
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
}

A base object handling media definitions for sending.

One of both properties url or mediaId must be set

Properties

Name	Type	Required	Restrictions	Description
url	string	false	none	The URL of the location where the media is stored
mediaId	string(uuid)	false	none	The media id of previously uploaded media

WhatsAppImage

{
  "caption": "string",
  "url": "string",
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
}

An image media specification

Properties

Name	Type	Required	Restrictions	Description
caption	string	false	none	none

WhatsAppDocument

{
  "caption": "string",
  "filename": "string",
  "url": "string",
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
}

A document media specification

Properties

Name	Type	Required	Restrictions	Description
caption	string	false	none	none
filename	string	false	none	none

WhatsAppVideo

{
  "caption": "string",
  "url": "string",
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
}

A video media specification

Properties

Name	Type	Required	Restrictions	Description
caption	string	false	none	none

WhatsAppAudio

{
  "url": "string",
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
}

An audio media specification

Properties

None

WhatsAppSticker

{
  "url": "string",
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
}

A sticker media specification

Properties

None

WhatsAppLocation

{
  "longitude": 7.4954884,
  "latitude": 51.5005765,
  "name": "tyntec GmbH",
  "address": "tyntec GmbH, Semerteichstraße, Dortmund"
}

Location received or send

Properties

Name	Type	Required	Restrictions	Description
longitude	number(double)	true	none	The longitude part of the coordinate
latitude	number(double)	true	none	The latitude part of the coordinate
name	string	false	none	An optional name
address	string	false	none	An optional address, will only be rendered if name is set

Contact

{
  "birthday": "2018-01-01",
  "addresses": [
    {
      "city": "Dortmund",
      "country": "Germany",
      "countryCode": "de",
      "state": "NRW",
      "street": "string",
      "type": "WORK",
      "zip": "44231"
    }
  ],
  "emails": [
    {
      "email": "whatsapp@tyntec.com",
      "type": "WORK"
    }
  ],
  "ims": [
    {
      "service": "WhatsApp",
      "userId": "123123123"
    }
  ],
  "name": {
    "prefix": "Mr.",
    "firstName": "Peter",
    "middleName": "Michael",
    "lastName": "Tyntec",
    "suffix": "senior",
    "formattedName": "Mr. Peter Michael Tyntec senior"
  },
  "org": {
    "company": "tyntec GmbH",
    "department": "Development",
    "title": "API Guardian"
  },
  "phones": [
    {
      "phone": "+49 231 477 90 813",
      "type": "WORK"
    }
  ],
  "urls": [
    {
      "url": "https://www.tyntec.com",
      "type": "WORK"
    }
  ]
}

A contact object

Properties

Name	Type	Required	Restrictions	Description
birthday	string	false	none	The birthday of the contact
addresses	[Address]	false	none	A list of addresses assigned to the contact
emails	[Email]	false	none	A list of emails assigned to the contact
ims	[IMS]	false	none	A list of IMS accounts assigned to the contact
name	Name	false	none	The name of a contact. Apart from the property `formattedName` at least one of the other must be set
org	Organisation	false	none	An organisation associated with the contact
phones	[ContactPhone]	false	none	A list of phone numbers assigned to the contact
urls	[ContactUrl]	false	none	A list of URLs assigned to the contact

Address

{
  "city": "Dortmund",
  "country": "Germany",
  "countryCode": "de",
  "state": "NRW",
  "street": "string",
  "type": "WORK",
  "zip": "44231"
}

An address of a contact

Properties

Name	Type	Required	Restrictions	Description
city	string	false	none	The city name
country	string	false	none	The full country name
countryCode	string	false	none	The two-letter code abbreviation
state	string	false	none	The state abbreviation
street	string	false	none	The street name and number
type	string	false	none	The type of address
zip	string	false	none	The ZIP or postal code

Email

{
  "email": "whatsapp@tyntec.com",
  "type": "WORK"
}

An email of the contact

Properties

Name	Type	Required	Restrictions	Description
email	string	false	none	The email address
type	string	false	none	The type of email

IMS

{
  "service": "WhatsApp",
  "userId": "123123123"
}

An IMS of the contact

Properties

Name	Type	Required	Restrictions	Description
service	string	false	none	The type of the the service
userId	string	false	none	The IMS user id

Name

{
  "prefix": "Mr.",
  "firstName": "Peter",
  "middleName": "Michael",
  "lastName": "Tyntec",
  "suffix": "senior",
  "formattedName": "Mr. Peter Michael Tyntec senior"
}

The name of a contact. Apart from the property formattedName at least one of the other must be set

Properties

Name	Type	Required	Restrictions	Description
prefix	string	false	none	A prefix of the contact's name
firstName	string	false	none	The first name of the contact
middleName	string	false	none	The middle name of the contact
lastName	string	false	none	The last name of the contact
suffix	string	false	none	A suffix of the contact's name
formattedName	string	true	none	The completely formatted name

Organisation

{
  "company": "tyntec GmbH",
  "department": "Development",
  "title": "API Guardian"
}

An organisation associated with the contact

Properties

Name	Type	Required	Restrictions	Description
company	string	false	none	The name of the contact's company
department	string	false	none	The name of the contact's department
title	string	false	none	The contact's business title

ContactPhone

{
  "phone": "+49 231 477 90 813",
  "type": "WORK"
}

A phone entry of a contact

Properties

Name	Type	Required	Restrictions	Description
phone	string	false	none	The phone number
type	string	false	none	The type of phone number

ContactUrl

{
  "url": "https://www.tyntec.com",
  "type": "WORK"
}

An URL of a contact

Properties

Name	Type	Required	Restrictions	Description
url	string	false	none	The URL of a contact
type	string	false	none	The type of URL

WhatsAppTemplate

{
  "templateId": "string",
  "templateLanguage": "string",
  "components": {
    "header": [
      {
        "type": "text",
        "text": "string",
        "example": {
          "text": "John Doe"
        }
      }
    ],
    "body": [
      {
        "type": "text",
        "text": "string",
        "example": {
          "texts": [
            "John Doe",
            "Order ID 123"
          ]
        }
      }
    ],
    "button": [
      {
        "type": "quick_reply",
        "index": 0,
        "payload": "string"
      }
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
templateId	string	true	none	none
templateLanguage	string	true	none	none
components	WhatsAppTemplateComponents	false	none	none

WhatsAppTemplateComponents

{
  "header": [
    {
      "type": "text",
      "text": "string",
      "example": {
        "text": "John Doe"
      }
    }
  ],
  "body": [
    {
      "type": "text",
      "text": "string",
      "example": {
        "texts": [
          "John Doe",
          "Order ID 123"
        ]
      }
    }
  ],
  "button": [
    {
      "type": "quick_reply",
      "index": 0,
      "payload": "string"
    }
  ]
}

Properties

Name	Type	Required	Restrictions	Description
header	[oneOf]	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateTextHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateImageHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateVideoHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateDocumentHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateLocationHeaderComponent	false	none	none

continued

Name	Type	Required	Restrictions	Description
body	[WhatsAppTemplateTextBodyComponent]	false	none	[Body parameter replacement of a template]
button	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppQuickReplyButtons	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppCallToActionButtons	false	none	none

WhatsAppTemplateTextHeaderComponent

{
  "type": "text",
  "text": "string",
  "example": {
    "text": "John Doe"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
text	string	true	none	none
example	WhatsAppTemplateTextHeaderComponentExample	true	none	An example of the header text

Enumerated values

Property	Value
type	text

WhatsAppTemplateTextHeaderComponentExample

{
  "text": "John Doe"
}

An example of the header text

Properties

Name	Type	Required	Restrictions	Description
text	string	false	none	Example text

WhatsAppTemplateImageHeaderComponent

{
  "type": "image",
  "image": {
    "url": "string",
    "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
image	WhatsAppTemplateMediaHeader	true	none	Media header specification

Enumerated values

Property	Value
type	image

WhatsAppTemplateVideoHeaderComponent

{
  "type": "video",
  "video": {
    "url": "string",
    "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
video	WhatsAppTemplateMediaHeader	true	none	Media header specification

Enumerated values

Property	Value
type	video

WhatsAppTemplateDocumentHeaderComponent

{
  "type": "document",
  "document": {
    "filename": "Test PDF",
    "url": "string",
    "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
document	WhatsAppTemplateDocumentHeader	true	none	Document media specification

Enumerated values

Property	Value
type	document

WhatsAppTemplateLocationHeaderComponent

{
  "type": "location",
  "location": {
    "longitude": 7.4954884,
    "latitude": 51.5005765,
    "name": "tyntec GmbH",
    "address": "tyntec GmbH, Semerteichstraße, Dortmund"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
location	WhatsAppLocation	true	none	Location received or send

Enumerated values

Property	Value
type	location

WhatsAppTemplateMediaHeader

{
  "url": "string",
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
}

Media header specification

Properties

None

WhatsAppTemplateDocumentHeader

{
  "filename": "Test PDF",
  "url": "string",
  "mediaId": "5a8ffac5-2288-485d-b463-90c3cd9941ad"
}

Document media specification

Properties

Name	Type	Required	Restrictions	Description
filename	string	false	none	Additional info for the filename to be displayed.

WhatsAppTemplateTextBodyComponent

{
  "type": "text",
  "text": "string",
  "example": {
    "texts": [
      "John Doe",
      "Order ID 123"
    ]
  }
}

Body parameter replacement of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	none
text	string	true	none	none
example	WhatsAppTemplateTextBodyComponentExample	true	none	Examples of the body parameters.

Enumerated values

Property	Value
type	text

WhatsAppTemplateTextBodyComponentExample

{
  "texts": [
    "John Doe",
    "Order ID 123"
  ]
}

Examples of the body parameters.

Properties

Name	Type	Required	Restrictions	Description
texts	[string]	false	none	Examples of the body parameters

WhatsAppQuickReplyButtons

[
  {
    "type": "quick_reply",
    "index": 0,
    "payload": "string"
  }
]

Properties

Name	Type	Required	Restrictions	Description
anonymous	[QuickReplyButtonComponent]	false	none	[This type can be used up to three times]

WhatsAppCallToActionButtons

[
  {
    "type": "url",
    "index": 0,
    "text": "string"
  }
]

Properties

Name	Type	Required	Restrictions	Description
anonymous	[UrlButtonComponent]	false	none	[This type can be used up to one time]

QuickReplyButtonComponent

{
  "type": "quick_reply",
  "index": 0,
  "payload": "string"
}

This type can be used up to three times

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the button. Always quick_reply.
index	number	true	none	Determines the index of the button that should be enhanced with the payload.
payload	string	true	none	A payload for this quick reply button. Sent back on the `MoMessage::PostBack` event

Enumerated values

Property	Value
type	quick_reply

UrlButtonComponent

{
  "type": "url",
  "index": 0,
  "text": "string"
}

This type can be used up to one time

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the button. Always url.
index	number	true	none	Determines the index of the button that should be enhanced with a custom parameter
text	string	true	none	Which text should be appended to a dynamic URL. Note the requested templates url button must end with {{1}}.

Enumerated values

Property	Value
type	url

WhatsAppInteractiveButtonMessage

{
  "subType": "buttons",
  "components": {
    "header": {
      "type": "text",
      "text": "Your request is queued"
    },
    "body": {
      "type": "text",
      "text": "How would you rate your bot experience"
    },
    "footer": {
      "type": "text",
      "text": "Your service bot"
    },
    "buttons": [
      {
        "type": "reply",
        "reply": {
          "payload": "987298-40980jvkdm9-234234234",
          "title": "Poor"
        }
      },
      {
        "type": "reply",
        "reply": {
          "payload": "987298-dsfgjlkhgdf-dg09u834334",
          "title": "OK"
        }
      },
      {
        "type": "reply",
        "reply": {
          "payload": "9080923445nlkjß0_gß0923845083245dfg",
          "title": "Good"
        }
      }
    ]
  }
}

An interactive message type

Properties

Name	Type	Required	Restrictions	Description
subType	string	false	none	none
components	WhatsAppInteractiveButtonComponents	true	none	none

Enumerated values

Property	Value
subType	buttons

WhatsAppInteractiveListMessage

{
  "subType": "list",
  "components": {
    "header": {
      "type": "text",
      "text": "Choose your menu"
    },
    "body": {
      "type": "text",
      "text": "Hi Sarah, select your menu from the bottom list. Dressings and toppings are selected later on"
    },
    "footer": {
      "type": "text",
      "text": "Your tyntec food team"
    },
    "list": {
      "title": "Your menu",
      "sections": [
        {
          "title": "Vegan",
          "rows": [
            {
              "title": "Green dream",
              "payload": "green-dream-34987-234897234-234",
              "description": "A bowl full of tasty leaves, soy beans and cucumber"
            },
            {
              "title": "Rainbow meets rice",
              "payload": "rainbow-meets-rice-34987-234897234-234",
              "description": "A colorful selection of vegetables on a cozy bed of basmati rice"
            }
          ]
        },
        {
          "title": "Vegetarian",
          "rows": [
            {
              "title": "Italo Classic",
              "payload": "italo-classic-34987-234897234-234",
              "description": "Slices of tomatoes with plucked pieces of mozzarella and basil leaves"
            },
            {
              "title": "Egg & Peas",
              "payload": "egg-and-peas-34987-234897234-234",
              "description": "Tasty slices of eggs on a whole wheat pasta salad with peas"
            }
          ]
        }
      ]
    }
  }
}

An interactive message type

Properties

Name	Type	Required	Restrictions	Description
subType	string	true	none	none
components	WhatsAppInteractiveListComponents	true	none	A list message component. It can have at most 10 rows distributed over at most 10 sections

Enumerated values

Property	Value
subType	list

WhatsAppInteractiveProductMessage

{
  "subType": "product",
  "components": {
    "header": {
      "type": "text",
      "text": "What about?"
    },
    "body": {
      "type": "text",
      "text": "According to your query, we found this matching product"
    },
    "footer": {
      "type": "text",
      "text": "Your service bot"
    },
    "product": {
      "catalogId": 123987987498123,
      "productId": "My-Product-SKU"
    }
  }
}

Interactive Product Message

Properties

Name	Type	Required	Restrictions	Description
subType	string	false	none	Determines the type of interactive message. Always `product`
components	WhatsAppInteractiveProductComponents	true	none	An interactive Product Component

Enumerated values

Property	Value
subType	product

WhatsAppInteractiveProductListMessage

{
  "subType": "productList",
  "components": {
    "header": {
      "type": "text",
      "text": "What about?"
    },
    "body": {
      "type": "text",
      "text": "According to your query, we found this matching products"
    },
    "footer": {
      "type": "text",
      "text": "Your service bot"
    },
    "productList": {
      "catalogId": 12314123123,
      "sections": [
        {
          "title": "Vegan",
          "items": [
            {
              "productId": "sku-1"
            },
            {
              "productId": "sku-2"
            }
          ]
        },
        {
          "title": "Vegetarian",
          "items": [
            {
              "productId": "sku-3"
            },
            {
              "productId": "sku-4"
            }
          ]
        }
      ]
    }
  }
}

Interactive Product List Message

Properties

Name	Type	Required	Restrictions	Description
subType	string	false	none	Determines the type of interactive message. Always `productList`
components	WhatsAppInteractiveProductListComponents	true	none	A Product List message component. It can have at most 30 products distributed over at most 10 sections

Enumerated values

Property	Value
subType	productList

WhatsAppInteractiveButtonComponents

{
  "header": {
    "type": "text",
    "text": "string",
    "example": {
      "text": "John Doe"
    }
  },
  "body": {
    "type": "text",
    "text": "string"
  },
  "footer": {
    "type": "text",
    "text": "string"
  },
  "buttons": [
    {
      "type": "reply",
      "reply": {
        "payload": "string",
        "title": "string"
      }
    }
  ]
}

Properties

Name	Type	Required	Restrictions	Description
header	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateTextHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateImageHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateVideoHeaderComponent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateDocumentHeaderComponent	false	none	none

continued

Name	Type	Required	Restrictions	Description
body	WhatsAppInteractiveTextContent	true	none	The message body of an interactive message
footer	WhatsAppInteractiveFooterContent	false	none	The footer of an interactive message
buttons	[WhatsAppInteractiveButton]	true	none	[An interactive message button]

WhatsAppInteractiveButton

{
  "type": "reply",
  "reply": {
    "payload": "string",
    "title": "string"
  }
}

An interactive message button

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of button. Always "reply"
reply	object	true	none	The reply button specification
» payload	string	true	none	The ID of the reply button. Must be unique within the same messaging request
» title	string	true	none	The caption or title of the button

Enumerated values

Property	Value
type	reply

WhatsAppInteractiveListComponents

{
  "header": {
    "type": "text",
    "text": "string",
    "example": {
      "text": "John Doe"
    }
  },
  "body": {
    "type": "text",
    "text": "string"
  },
  "footer": {
    "type": "text",
    "text": "string"
  },
  "list": {
    "title": "Choose from this list",
    "sections": [
      {
        "title": "string",
        "rows": [
          {
            "payload": "string",
            "title": "string",
            "description": "string"
          }
        ]
      }
    ]
  }
}

A list message component. It can have at most 10 rows distributed over at most 10 sections

Properties

Name	Type	Required	Restrictions	Description
header	WhatsAppTemplateTextHeaderComponent	false	none	none
body	WhatsAppInteractiveTextContent	true	none	The message body of an interactive message
footer	WhatsAppInteractiveFooterContent	false	none	The footer of an interactive message
list	WhatsAppInteractiveListContent	true	none	A definition of a WhatsApp interactive list

WhatsAppInteractiveListContent

{
  "title": "Choose from this list",
  "sections": [
    {
      "title": "string",
      "rows": [
        {
          "payload": "string",
          "title": "string",
          "description": "string"
        }
      ]
    }
  ]
}

A definition of a WhatsApp interactive list

Properties

Name	Type	Required	Restrictions	Description
title	string	true	none	none
sections	[WhatsAppListSection]	true	none	Sections of the list message

WhatsAppListSection

{
  "title": "string",
  "rows": [
    {
      "payload": "string",
      "title": "string",
      "description": "string"
    }
  ]
}

A section of a list message.

Properties

Name	Type	Required	Restrictions	Description
title	string	false	none	The title of the section mandatory in case of multiple sections
rows	[WhatsAppListSectionRow]	true	none	Items of the section

WhatsAppListSectionRow

{
  "payload": "string",
  "title": "string",
  "description": "string"
}

A row item of a list message

Properties

Name	Type	Required	Restrictions	Description
payload	string	true	none	The ID of the item, must be unique within the request
title	string	true	none	The caption of the item in the list
description	string	false	none	An optional description of the item

WhatsAppInteractiveProductComponents

{
  "body": {
    "type": "text",
    "text": "string"
  },
  "footer": {
    "type": "text",
    "text": "string"
  },
  "product": {
    "catalogId": "12432134",
    "productId": "Test SKU"
  }
}

An interactive Product Component

Properties

Name	Type	Required	Restrictions	Description
body	WhatsAppInteractiveTextContent	true	none	The message body of an interactive message
footer	WhatsAppInteractiveFooterContent	false	none	The footer of an interactive message
product	object	true	none	A product specification to be sent to the customer
» catalogId	string	true	none	The Catalog ID of the Facebook catalog, must be linked to the WhatsApp business account
» productId	string	true	none	The Own Product ID or SKU for the product. Must be configured on the Facebook catalog

WhatsAppInteractiveProductListComponents

{
  "header": {
    "type": "text",
    "text": "string",
    "example": {
      "text": "John Doe"
    }
  },
  "body": {
    "type": "text",
    "text": "string"
  },
  "footer": {
    "type": "text",
    "text": "string"
  },
  "productList": {
    "catalogId": 2134432423,
    "sections": [
      {
        "title": "string",
        "items": [
          {
            "productId": "Test SKU"
          }
        ]
      }
    ]
  }
}

A Product List message component. It can have at most 30 products distributed over at most 10 sections

Properties

Name	Type	Required	Restrictions	Description
header	WhatsAppTemplateTextHeaderComponent	true	none	none
body	WhatsAppInteractiveTextContent	true	none	The message body of an interactive message
footer	WhatsAppInteractiveFooterContent	false	none	The footer of an interactive message
productList	WhatsAppInteractiveProductListContent	true	none	The definition of a WhatsApp product list

WhatsAppInteractiveProductListContent

{
  "catalogId": 2134432423,
  "sections": [
    {
      "title": "string",
      "items": [
        {
          "productId": "Test SKU"
        }
      ]
    }
  ]
}

The definition of a WhatsApp product list

Properties

Name	Type	Required	Restrictions	Description
catalogId	string	false	none	The Catalog ID of the Facebook catalog, must be linked to the WhatsApp business account
sections	[WhatsAppProductListSection]	true	none	Sections of the list message

WhatsAppProductListSection

{
  "title": "string",
  "items": [
    {
      "productId": "Test SKU"
    }
  ]
}

A section of a product list message.

Properties

Name	Type	Required	Restrictions	Description
title	string	false	none	The title of the section mandatory in case of multiple sections
items	[WhatsAppProductListItem]	true	none	Products of this section

WhatsAppProductListItem

{
  "productId": "Test SKU"
}

A single item on the product list

Properties

Name	Type	Required	Restrictions	Description
productId	string	true	none	The Own Product ID or SKU for the product. Must be configured on the Facebook catalog

WhatsAppProfile

{
  "address": "Hofmannstrasse 25 - 27, 81379 Munich, Germany",
  "description": "tyntec WhatsApp Business API Demo",
  "email": "support@tyntec.com",
  "websites": [
    "https://www.tyntec.com",
    "https://api.tyntec.com/reference"
  ],
  "vertical": "Professional Services",
  "about": "Hey there! I am using WhatsApp."
}

The current profile of a WhatsApp number.

Properties

Name	Type	Required	Restrictions	Description
address	string	false	none	The address of the business
description	string	false	none	A brief introduction of the business
email	string	false	none	The contact mail address
websites	[string]	false	none	Websites of the business
vertical	string	false	none	The industry of the business
about	string	false	none	Text to display in the About section of your profile

Enumerated values

Property	Value
vertical	Automotive
vertical	Beauty, Spa and Salon
vertical	Clothing and Apparel
vertical	Education
vertical	Entertainment
vertical	Event Planning and Service
vertical	Finance and Banking
vertical	Food and Grocery
vertical	Public Service
vertical	Hotel and Lodging
vertical	Medical and Health
vertical	Non-profit
vertical	Professional Services
vertical	Shopping and Retail
vertical	Travel and Transportation
vertical	Restaurant
vertical	Other

WhatsAppMessageStatusUpdate

{
  "status": "read"
}

A change in the message status of a previously sent WhatsApp message

Properties

Name	Type	Required	Restrictions	Description
status	string	false	none	WhatsApp message status

Enumerated values

Property	Value
status	read

WhatsAppProfileLogoLink

{
  "link": "https://pps.whatsapp.net/v/123123"
}

A link to the profile logo

Properties

Name	Type	Required	Restrictions	Description
link	string	true	none	The link to the profile logo

WhatsAppAccounts

[
  {
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "whatsAppAccountName": "Swagger Sample Account",
    "businessName": "Swagger Sample business",
    "templateNamespace": "c9468969-a3a3-4c17-95f7-1e8b2902ed74",
    "facebookBusinessManagerId": 1791147717848878,
    "accountStatus": {
      "messageOnBehalf": "PENDING"
    },
    "managedBy": {
      "accountName": "tynteccpaas"
    }
  }
]

A list of WhatsApp Business Accounts. Might be empty

Properties

Name	Type	Required	Restrictions	Description
anonymous	[WhatsAppAccount]	false	none	A list of WhatsApp Business Accounts. Might be empty

WhatsAppAccount

{
  "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
  "whatsAppAccountName": "Swagger Sample Account",
  "businessName": "Swagger Sample business",
  "templateNamespace": "c9468969-a3a3-4c17-95f7-1e8b2902ed74",
  "facebookBusinessManagerId": 1791147717848878,
  "accountStatus": {
    "messageOnBehalf": "PENDING"
  },
  "managedBy": {
    "accountName": "tynteccpaas"
  }
}

A WhatsApp Business Account

Properties

Name	Type	Required	Restrictions	Description
whatsAppAccountId	string(uuid)	true	none	The ID of the WhatsApp Business Account
whatsAppAccountName	string	false	none	The name of the WhatsApp Business Account
businessName	string	false	none	The name of the business owning the Facebook Business Manager
templateNamespace	string	false	none	A template namespace assigned to the WhatsApp Business Account. This is used internally and here stated for completeness.
facebookBusinessManagerId	number	false	none	The Facebook Business Manager ID provided by Facebook
whatsAppBusinessAccountId	string	false	none	The WhatsApp Business Account ID provided by WhatsApp
accountStatus	WhatsAppAccountStatus	false	none	Status information for the WhatsApp account
managedBy	CPaaSAccount	false	none	The account that can manage (edit, ...) the entity

WhatsAppPhoneNumbers

[
  {
    "phoneNumber": "49123456789",
    "displayPhoneNumber": "+49 123 45678",
    "verifiedName": "Swagger Sample",
    "qualityRating": "YELLOW",
    "status": "FLAGGED",
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "managedBy": {
      "accountName": "tyntecscpaas"
    },
    "messagingVia": {
      "accountName": "messagingcpaas"
    },
    "nameStatus": "APPROVED",
    "isOfficialBusinessAccount": false
  }
]

A list of phone numbers on WhatsApp. Might be empty

Properties

Name	Type	Required	Restrictions	Description
anonymous	[WhatsAppPhoneNumber]	false	none	A list of phone numbers on WhatsApp. Might be empty

WhatsAppPhoneNumber

{
  "phoneNumber": "49123456789",
  "displayPhoneNumber": "+49 123 45678",
  "verifiedName": "Swagger Sample",
  "qualityRating": "YELLOW",
  "status": "FLAGGED",
  "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
  "managedBy": {
    "accountName": "tyntecscpaas"
  },
  "messagingVia": {
    "accountName": "messagingcpaas"
  },
  "nameStatus": "APPROVED",
  "isOfficialBusinessAccount": false
}

A phone number assigned to a WhatsApp Business Account

Properties

Name	Type	Required	Restrictions	Description
phoneNumber	string	false	none	The phone number
displayPhoneNumber	string	false	none	The phone number as it is displayed in the app
verifiedName	string	false	none	The name shown next to the number. This name will be shown immediately for Official Business Accounts.
qualityRating	string	false	none	The current quality rating of the phone number. A RED rating will lead to the `flagged` status if the number keeps receiving negative feedback from users.
status	string	false	none	The status of the number
whatsAppAccountId	string(uuid)	false	none	The ID of the WhatsApp Business Account the number belongs to.
managedBy	CPaaSAccount	false	none	The account that can manage (edit, ...) the entity
messagingVia	CPaaSAccount	false	none	The account that must be used for messaging
messagingTier	string	false	none	Which messaging tier the number is currently on
qualityScore	QualityScore	false	none	The quality score provided by WhatsApp and calculated from user feedback on your messages
nameStatus	string	false	none	Status of Display Name approval by Meta
isOfficialBusinessAccount	boolean	false	none	True if this phone number is recognized as official business account by Meta (green checkmark badge)

Enumerated values

Property	Value
qualityRating	GREEN
qualityRating	RED
qualityRating	YELLOW
status	CONNECTED
status	PENDING
status	FLAGGED
status	RESTRICTED
status	OFFLINE
status	DISCONNECTED
messagingTier	TIER_NOT_SET
messagingTier	TIER_50
messagingTier	TIER_250
messagingTier	TIER_1K
messagingTier	TIER_10K
messagingTier	TIER_100K
messagingTier	UNLIMITED

CPaaSAccount

{
  "accountName": "someaccount"
}

The CPaaS account behind the API key

Properties

Name	Type	Required	Restrictions	Description
accountName	string	false	none	The name of the CPaaSAccount

WhatsAppTemplateRequest

{
  "name": "string",
  "category": "MARKETING",
  "localizations": [
    {
      "language": "en",
      "components": [
        {
          "type": "BODY",
          "text": "string"
        }
      ]
    }
  ],
  "allowCategoryChange": false
}

A request for an additional WhatsApp template

Properties

Name	Type	Required	Restrictions	Description
name	string	true	none	The name of the template
category	TemplateCategory	true	none	The category of the template
localizations	[LocalizationRequest]	true	none	Localizations of the template
allowCategoryChange	boolean	false	none	If true, let Meta allow to change category

LocalizationRequest

{
  "language": "en",
  "components": [
    {
      "type": "BODY",
      "text": "string"
    }
  ]
}

A request for a new localization of a template

Properties

Name	Type	Required	Restrictions	Description
language	LanguageCode	true	none	The supported language codes, according to Supported Languages
components	any	true	none	Components defining the template

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	NotificationTemplateRequest	false	none	A request for a standard template (notification) without rich media components

xor

Name	Type	Required	Restrictions	Description
» anonymous	RichMediaTemplateRequest	false	none	A rich media template definition. Must contain at least the body component

NotificationTemplateRequest

[
  {
    "type": "BODY",
    "text": "string"
  }
]

A request for a standard template (notification) without rich media components

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The template component type. Always BODY
text	string	true	none	Template text (1--1024 chars)

Enumerated values

Property	Value
type	BODY

RichMediaTemplateRequest

[
  {
    "type": "HEADER",
    "format": "TEXT",
    "text": "Hi {{1}}",
    "example": {
      "text": "John Doe"
    }
  }
]

A rich media template definition. Must contain at least the body component

Properties

anyOf

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateHeaderComponentRequest	false	none	A header component of a template

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateBodyComponentRequest	false	none	A body component of a template

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateFooterComponentRequest	false	none	A footer component of a template

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateButtonComponentRequest	false	none	A button component of a template

WhatsAppTemplateHeaderComponentRequest

{
  "type": "HEADER",
  "format": "TEXT",
  "text": "Hi {{1}}",
  "example": {
    "text": "John Doe"
  }
}

A header component of a template

Properties

oneOf

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateTextHeaderComponentRequest	false	none	A text header component of a template

xor

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateMediaHeaderComponentRequest	false	none	A media header component of a template

xor

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppTemplateLocationHeaderComponentRequest	false	none	A location header component of a template

WhatsAppTemplateTextHeaderComponentRequest

{
  "type": "HEADER",
  "format": "TEXT",
  "text": "Hi {{1}}",
  "example": {
    "text": "John Doe"
  }
}

A text header component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component. Always HEADER
format	string	true	none	What kind of header
text	string	true	none	The text that should be displayed as the header. Can contain 1 variable
example	WhatsAppTemplateTextHeaderComponentRequestExample	true	none	An example of the header text

Enumerated values

Property	Value
type	HEADER
format	TEXT

WhatsAppTemplateTextHeaderComponentRequestExample

{
  "text": "John Doe"
}

An example of the header text

Properties

Name	Type	Required	Restrictions	Description
text	string	false	none	An example text

WhatsAppTemplateLocationHeaderComponentRequest

{
  "type": "HEADER",
  "format": "LOCATION"
}

A location header component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component. Always HEADER
format	string	true	none	What kind of header

Enumerated values

Property	Value
type	HEADER
format	LOCATION

WhatsAppTemplateMediaHeaderComponentRequest

{
  "type": "HEADER",
  "format": "IMAGE",
  "example": {
    "url": "https://www.my.com/image.jpg"
  }
}

A media header component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component. Always HEADER
format	string	true	none	What kind of header
example	WhatsAppTemplateMediaHeaderComponentRequestExample	true	none	An example of a media

Enumerated values

Property	Value
type	HEADER
format	IMAGE
format	DOCUMENT
format	VIDEO

WhatsAppTemplateMediaHeaderComponentRequestExample

{
  "url": "https://www.my.com/image.jpg"
}

An example of a media

Properties

Name	Type	Required	Restrictions	Description
url	string	false	none	The URL of the example media file

WhatsAppTemplateBodyComponentRequest

{
  "type": "BODY",
  "text": "Hi {{1}}, your order {{2}} is shipped",
  "example": {
    "texts": [
      "John Doe",
      123
    ]
  }
}

A body component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component. Always BODY
text	string	false	none	The specification of the body text (1--1024 chars). Mandatory for all non-authentication templates
addSecurityRecommendation	boolean	false	none	Only used for AUTHENTICATION templates. Adds security recommendation to the default OTP text.
example	WhatsAppTemplateBodyComponentRequestExample	false	none	Examples of body parameters. All parameters of the body must have an example

Enumerated values

Property	Value
type	BODY

WhatsAppTemplateBodyComponentRequestExample

{
  "texts": [
    "John Doe",
    "Order ID 123"
  ]
}

Examples of body parameters. All parameters of the body must have an example

Properties

Name	Type	Required	Restrictions	Description
texts	[string]	true	none	Examples of body parameters

WhatsAppTemplateFooterComponentRequest

{
  "type": "FOOTER",
  "text": "The specification team",
  "codeExpirationMinutes": 0
}

A footer component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component
text	string	false	none	The specification of the footer text (1--60 chars). Mandatory for all non-authentication templates
codeExpirationMinutes	integer	false	none	Only used in AUTHENTICATION templates. Adds an expiration note to the default OTP text.

Enumerated values

Property	Value
type	FOOTER

WhatsAppTemplateButtonComponentRequest

{
  "type": "BUTTONS",
  "buttons": [
    {
      "type": "QUICK_REPLY",
      "text": "I liked it!"
    }
  ]
}

A button component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	Determines the type of the component
buttons	any	true	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppQuickReplyButtonsRequest	false	none	Quick Reply buttons

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppCallToActionButtonsRequest	false	none	Call to action buttons. At most one of each button type can be used.

xor

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppOtpButtonsRequest	false	none	OTP buttons

Enumerated values

Property	Value
type	BUTTONS

WhatsAppQuickReplyButtonsRequest

[
  {
    "type": "QUICK_REPLY",
    "text": "I liked it!"
  }
]

Quick Reply buttons

Properties

Name	Type	Required	Restrictions	Description
anonymous	[WhatsAppQuickReplyButton]	false	none	Quick Reply buttons

WhatsAppQuickReplyButton

{
  "type": "QUICK_REPLY",
  "text": "I liked it!"
}

A quick reply button, when clicked the caption and the dynamic payload are returned.

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of this button
text	string	true	none	The caption of the button

Enumerated values

Property	Value
type	QUICK_REPLY

WhatsAppOtpButtonsRequest

[
  {
    "type": "OTP",
    "otpType": "COPY_CODE",
    "text": "Copy code."
  }
]

OTP buttons

Properties

anyOf

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppCopyCodeOtpButton	false	none	A copy code button. When clicked, the code is copied to handsets clipboard.

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppOneTapOtpButton	false	none	A one-tap otp button. Only works for android at the moment, see https://developers.facebook.com/docs/whatsapp/business-management-api/authentication-templates#handshake

WhatsAppCopyCodeOtpButton

{
  "type": "OTP",
  "otpType": "COPY_CODE",
  "text": "Copy code."
}

A copy code button. When clicked, the code is copied to handsets clipboard.

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of this button, 'OTP'
otpType	string	true	none	The subtype of this button, 'COPY_CODE'
text	string	true	none	The caption of the copy code button.

Enumerated values

Property	Value
type	OTP
otpType	COPY_CODE

WhatsAppOneTapOtpButton

{
  "type": "OTP",
  "otpType": "ONE_TAP",
  "text": "Copy code.",
  "autofillText": "Autofill",
  "packageName": "string",
  "signatureHash": "string"
}

A one-tap otp button. Only works for android at the moment, see https://developers.facebook.com/docs/whatsapp/business-management-api/authentication-templates#handshake

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of this button, 'OTP'
otpType	string	true	none	The subtype of this button, 'ONE_TAP'
text	string	true	none	The caption of the fallback copy code button, if one-tap is not available.
autofillText	string	true	none	The caption of the autofill button.
packageName	string	true	none	Your android app's package name.
signatureHash	string	true	none	Your app signing key hash.

Enumerated values

Property	Value
type	OTP
otpType	ONE_TAP

WhatsAppCallToActionButtonsRequest

[
  {
    "type": "URL",
    "text": "Your invoice",
    "url": "https://www.myservice.com/invoices/{{1}}",
    "example": {
      "url": "https://www.myservice.com/invoices/9424a5c5-9089-4142-9cd2-0365383ce387.pdf"
    }
  }
]

Call to action buttons. At most one of each button type can be used.

Properties

anyOf

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppURLButton	false	none	A call to action button that opens the specified URL when clicked

Name	Type	Required	Restrictions	Description
anonymous	WhatsAppPhoneNumberButton	false	none	A call to action button that initiates a call when clicked

WhatsAppURLButton

{
  "type": "URL",
  "text": "Your invoice",
  "url": "https://www.myservice.com/invoices/{{1}}",
  "example": {
    "url": "https://www.myservice.com/invoices/9424a5c5-9089-4142-9cd2-0365383ce387.pdf"
  }
}

A call to action button that opens the specified URL when clicked

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of this button
text	string	true	none	The caption of the button
url	string	false	none	The URL that will be openend when clicking on the button. Can contain 1 parameter at the end.
example	WhatsAppURLButtonExample	true	none	An example of a dynamic URL button.

Enumerated values

Property	Value
type	URL

WhatsAppURLButtonExample

{
  "url": "https://www.myservice.com/invoices/9424a5c5-9089-4142-9cd2-0365383ce387.pdf"
}

An example of a dynamic URL button.

Properties

Name	Type	Required	Restrictions	Description
url	string	false	none	An example of a dynamic URL button. Must start with the same base url as the url button

WhatsAppPhoneNumberButton

{
  "type": "PHONE_NUMBER",
  "text": "Call us",
  "phoneNumber": "+4923147790813"
}

A call to action button that initiates a call when clicked

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	The type of this button
text	string	true	none	The caption for this button
phoneNumber	string	false	none	The phone number that will be called when clicking on the button.

Enumerated values

Property	Value
type	PHONE_NUMBER

WhatsAppTemplates

[
  {
    "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
    "templateName": "swagger_test",
    "category": "MARKETING",
    "localizations": [
      {
        "status": "REJECTED",
        "rejectionReason": "For this example",
        "language": "en",
        "components": [
          {
            "type": "BODY",
            "text": "Hello {{1}}! How is going?"
          },
          {
            "type": "FOOTER",
            "text": "Your specification team!"
          }
        ]
      }
    ]
  }
]

A list of WhatsApp templates

Properties

Name	Type	Required	Restrictions	Description
anonymous	[WhatsAppTemplateResponse]	false	none	A list of WhatsApp templates

WhatsAppTemplateResponse

{
  "whatsAppAccountId": "5637b8a7-51e1-47be-ad0b-b242453dcc1b",
  "templateName": "swagger_test",
  "category": "MARKETING",
  "localizations": [
    {
      "status": "REJECTED",
      "rejectionReason": "For this example",
      "language": "en",
      "components": [
        {
          "type": "BODY",
          "text": "Hello {{1}}! How is going?"
        },
        {
          "type": "FOOTER",
          "text": "Your specification team!"
        }
      ]
    }
  ]
}

A WhatsApp template

Properties

Name	Type	Required	Restrictions	Description
whatsAppAccountId	string(uuid)	false	none	The ID of the WhatsApp Business Account the template belongs to.
templateName	string	false	none	The name of the template
templateId	string	false	none	The ID of the template
category	TemplateCategory	false	none	The category of the template
localízations	[LocalizationResponse]	false	none	The list of localizations of this template

LocalizationResponse

{
  "status": "DELETED",
  "rejectionReason": "not yet",
  "language": "en",
  "components": [
    {
      "type": "BODY",
      "text": "Hello {{1}}! How is going?"
    }
  ],
  "createdAt": "2020-02-15T23:28:34.442Z",
  "lastUpdated": "2020-02-15T25:28:34.442Z",
  "expiresAt": "2020-03-15T23:28:34.442Z",
  "qualityScore": {
    "score": "RED",
    "reasons": [
      "Users are choosing \"didn't sign up\" as a reason for blocking this phone number. Businesses must obtain opt-in before sending notifications. Please review your opt-in flow(s) and see our Business Policy for more detail."
    ]
  }
}

A localization of a template

Properties

Name	Type	Required	Restrictions	Description
status	string	true	none	The status of the localization.
rejectionReason	string	false	none	The descriptive text in the case the status is REJECTED
language	LanguageCode	true	none	The supported language codes, according to Supported Languages
components	[anyOf]	true	none	A set of components defining a template

anyOf

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateHeaderComponentResponse	false	none	A header component of a template

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateBodyComponentResponse	false	none	A body component of a template

Name	Type	Required	Restrictions	Description
» anonymous	WhatsAppTemplateFooterComponentResponse	false	none	A footer component of a template

continued

Name	Type	Required	Restrictions	Description
createdAt	string(date-time)	true	none	At which point in time the template was created
lastUpdated	string(date-time)	true	none	At which point in time the last update happened
expiresAt	string(date-time)	false	none	When the localization expires. Only present when a template was deleted.
qualityScore	QualityScore	false	none	The quality score provided by WhatsApp and calculated from user feedback on your messages

Enumerated values

Property	Value
status	REQUESTED
status	SUBMIT_FAILED
status	PENDING
status	APPROVED
status	REJECTED
status	DELETION_PENDING
status	DELETED
status	SUBMITTED

WhatsAppTemplateHeaderComponentResponse

{
  "type": "HEADER",
  "format": "IMAGE",
  "text": "Hi {{1}}!"
}

A header component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	A component type
format	string	true	none	What kind of header
text	string	false	none	The textual part in the case the format is TEXT

Enumerated values

Property	Value
type	HEADER
format	IMAGE
format	TEXT
format	DOCUMENT
format	VIDEO

WhatsAppTemplateBodyComponentResponse

{
  "type": "BODY",
  "text": "Hi {{1}}! Enjoy the spec!"
}

A body component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	A component type
text	string	true	none	The specification of the body text

Enumerated values

Property	Value
type	BODY

WhatsAppTemplateFooterComponentResponse

{
  "type": "FOOTER",
  "text": "The specification team"
}

A footer component of a template

Properties

Name	Type	Required	Restrictions	Description
type	string	true	none	A component type
text	string	false	none	The specification of the footer text

Enumerated values

Property	Value
type	FOOTER

TemplateCategory

"MARKETING"

The category of the template

Properties

Name	Type	Required	Restrictions	Description
anonymous	string	false	none	The category of the template

Enumerated values

Property	Value
anonymous	MARKETING
anonymous	UTILITY
anonymous	AUTHENTICATION

LanguageCode

"en"

The supported language codes, according to Supported Languages

Properties

Name	Type	Required	Restrictions	Description
anonymous	string	false	none	The supported language codes, according to Supported Languages

Enumerated values

Property	Value
anonymous	af
anonymous	ar
anonymous	az
anonymous	bg
anonymous	bn
anonymous	ca
anonymous	cs
anonymous	da
anonymous	de
anonymous	el
anonymous	en
anonymous	en_GB
anonymous	en_US
anonymous	es
anonymous	es_AR
anonymous	es_ES
anonymous	es_MX
anonymous	et
anonymous	fa
anonymous	fi
anonymous	fil
anonymous	fr
anonymous	ga
anonymous	gu
anonymous	ha
anonymous	he
anonymous	hi
anonymous	hr
anonymous	hu
anonymous	ID
anonymous	it
anonymous	ja
anonymous	kk
anonymous	kn
anonymous	ko
anonymous	lo
anonymous	lt
anonymous	lv
anonymous	mk
anonymous	ml
anonymous	mr
anonymous	ms
anonymous	nb
anonymous	nl
anonymous	pa
anonymous	pl
anonymous	pt_BR
anonymous	pt_PT
anonymous	ro
anonymous	ru
anonymous	sk
anonymous	sl
anonymous	sq
anonymous	sr
anonymous	sv
anonymous	sw
anonymous	ta
anonymous	te
anonymous	th
anonymous	tr
anonymous	uk
anonymous	ur
anonymous	uz
anonymous	vi
anonymous	zh_CN
anonymous	zh_HK
anonymous	zh_TW
anonymous	zu

WhatsAppAccountStatus

{
  "messageOnBehalf": "APPROVED"
}

Status information for the WhatsApp account

Properties

Name	Type	Required	Restrictions	Description
messageOnBehalf	string	false	none	Indicates the status of a message on behalf request

Enumerated values

Property	Value
messageOnBehalf	PENDING
messageOnBehalf	APPROVED
messageOnBehalf	DENIED

PaginationLinkRelation

"first"

What kind of relation is this link.

The relations are defined as follows:

first – The first page in the resource list pagination
previous – The preceding page in the resource list pagination
current – The current page in the resource list pagination
next – The following page in the resource list pagination
last – The last page in the resource list pagination

Properties

Name	Type	Required	Restrictions	Description
anonymous	string	false	none	What kind of relation is this link. The relations are defined as follows: - `first` – The first page in the resource list pagination - `previous` – The preceding page in the resource list pagination - `current` – The current page in the resource list pagination - `next` – The following page in the resource list pagination - `last` – The last page in the resource list pagination

Enumerated values

Property	Value
anonymous	first
anonymous	previous
anonymous	current
anonymous	next
anonymous	last

WhatsAppChannelResponse

{
  "channel": "whatsapp",
  "scopes": [
    "messages:read",
    "profile:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "phoneNumber": "12341234"
  },
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

Properties

Name	Type	Required	Restrictions	Description
id	object	false	none	The definition of the Phone Number Id
» phoneNumber	string	false	none	none

WhatsAppChannelResponses

[
  {
    "channel": "whatsapp",
    "scopes": [
      "messages:read",
      "profile:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "phoneNumber": "12341234"
    },
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

Properties

Name	Type	Required	Restrictions	Description
id	object	false	none	The definition of the Phone Number Id
» phoneNumber	string	false	none	none

ChannelCallback

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

A configuration of callbacks to your system

Properties

Name	Type	Required	Restrictions	Description
callbackVersion	string	false	none	The event version to be used.
inboundMessageUrl	string	false	none	A webhook for events related to inbound messages
messageStatusUrl	string	false	none	A webhook for events related to message status changes
eventFilter	[string]	false	none	A list of status events to listen to. If empty, all events are submitted.

Enumerated values

Property	Value
callbackVersion	2.11

QualityScore

{
  "score": "RED",
  "reasons": [
    "Users are choosing \"didn't sign up\" as a reason for blocking this phone number. Businesses must obtain opt-in before sending notifications. Please review your opt-in flow(s) and see our Business Policy for more detail."
  ]
}

The quality score provided by WhatsApp and calculated from user feedback on your messages

Properties

Name	Type	Required	Restrictions	Description
score	string	true	none	The current scoring
reasons	[string]	false	none	A textual description of why the quality score is set to the value. Only present when the score is YELLOW or RED

Enumerated values

Property	Value
score	unknown
score	GREEN
score	YELLOW
score	RED

Viber

Version: v3.2

Specification Release Notes Other versions

The Conversations API allows you to easily send messages to your customers via Viber.

Channel specific pre-conditions

Viber : A Viber Service id is required in order to use this channel. Please request access here

Viber defines different rate types and capabilities. The rate types limit the possible content combinations.

The following content / rate type combinations are valid

Rate Type	Text	Image	File	Video	Video & Text	Video & Text & Button	Text & Button	Text & Button & Image
Transaction	✔	❌	❌	❌	❌	❌	❌	❌
Promotion	✔	✔	✔	✔	✔	✔	✔	✔
Session	✔	✔	✔	✔	✔	✔	✔	✔

The rate types have as well consequences on the charging applied by viber per message.

Base URLs

https://api.tyntec.com/conversations/v3

Messaging

In this section we guide you on how to send messages, get information about the status and the events happening during the delivery.

Send a message

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/messages \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/messages HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "to": "+123234234",
  "from": "545345345",
  "channel": "viber",
  "messagePurpose": "promotion",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/messages',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/messages',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/messages', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/messages', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/messages");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/messages", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /messages

Send messages via this path.

Body parameter

{
  "to": "+123234234",
  "from": "545345345",
  "channel": "viber",
  "messagePurpose": "promotion",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}

Parameters

Name	In	Type	Required	Description
body	body	MessageRequest	true	The message you would like to send

Example responses

202 Response

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
202	Accepted	The response after the server has accepted the request	MessageResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Send a bulk message

Code samples

# You can also use wget
curl -X POST https://api.tyntec.com/conversations/v3/bulks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

POST https://api.tyntec.com/conversations/v3/bulks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "to": "+1233423454",
  "from": "+1233423454",
  "messagePurpose": "promotion",
  "rateType": "promotion",
  "channel": "viber",
  "messages": [
    {
      "contentType": "text",
      "text": "string"
    },
    {
      "contentType": "text",
      "text": "string"
    }
  ]
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/bulks',
{
  method: 'POST',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.post 'https://api.tyntec.com/conversations/v3/bulks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.post('https://api.tyntec.com/conversations/v3/bulks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('POST','https://api.tyntec.com/conversations/v3/bulks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/bulks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("POST");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("POST", "https://api.tyntec.com/conversations/v3/bulks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

POST /bulks

Send bulk messages. Bulk messages are defined as ordered messages to one receiver.

Body parameter

{
  "to": "+1233423454",
  "from": "+1233423454",
  "messagePurpose": "promotion",
  "rateType": "promotion",
  "channel": "viber",
  "messages": [
    {
      "contentType": "text",
      "text": "string"
    },
    {
      "contentType": "text",
      "text": "string"
    }
  ]
}

Parameters

Name	In	Type	Required	Description
body	body	BulkMessageRequest	true	The message bulk you would like to send

Example responses

202 Response

{
  "bulkId": "string",
  "messageIds": [
    "string"
  ]
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
202	Accepted	The response after the server has accepted the request	BulkMessageResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Service IDs

List all Service IDs configured for your API account.

List Service IDs

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/viber \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/viber HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/viber',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/viber',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/viber', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/viber', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/viber");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/viber", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/viber

List all Service ID configurations available to your API account

Example responses

200 Response

[
  {
    "channel": "viber",
    "scopes": [
      "messages:read",
      "callbacks:write",
      "callbacks:read"
    ],
    "id": {
      "serviceId": "1234"
    },
    "name": "Your Company",
    "callback": {
      "callbackVersion": "2.11",
      "inboundMessageUrl": "https://your.server.com/inbound",
      "messageStatusUrl": "https://your.server.com/status",
      "eventFilter": [
        "MessageStatus::accepted",
        "MessageStatus::delivered"
      ]
    }
  }
]

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A list of Viber channel configurations	ViberChannelResponses
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Read a configuration

Code samples

# You can also use wget
curl -X GET https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id} \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

GET https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id} HTTP/1.1
Host: api.tyntec.com
Accept: application/json
apikey: API_KEY


const headers = {
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}',
{
  method: 'GET',

  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.get 'https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.get('https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('GET','https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("GET");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("GET", "https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

GET /configurations/channels/viber/service-ids/{service-id}

Returns the specific channel configuration

Parameters

Name	In	Type	Required	Description
service-id	path	integer	true	The Service ID used for a Viber Channel.

Example responses

200 Response

{
  "channel": "viber",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "serviceId": "1234"
  },
  "name": "Your Company",
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A Viber channel configuration	ViberChannelResponse
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Callback configuration

In this section, we guide you on how to configure the callbacks on a per-channel basis.

Update the callback

Code samples

# You can also use wget
curl -X PUT https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks \
  -H 'Content-Type: application/json' \
  -H 'Accept: application/json' \
  -H 'apikey: API_KEY'

PUT https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks HTTP/1.1
Host: api.tyntec.com
Content-Type: application/json
Accept: application/json
apikey: API_KEY

const inputBody = '{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}';
const headers = {
  'Content-Type':'application/json',
  'Accept':'application/json',
  'apikey':'API_KEY'

};

fetch('https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks',
{
  method: 'PUT',
  body: inputBody,
  headers: headers
})
.then(function(res) {
    return res.json();
}).then(function(body) {
    console.log(body);
});

require 'rest-client'
require 'json'

headers = {
  'Content-Type' => 'application/json',
  'Accept' => 'application/json',
  'apikey' => 'API_KEY'
}

result = RestClient.put 'https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks',
  params: {
  }, headers: headers

p JSON.parse(result)

import requests
headers = {
  'Content-Type': 'application/json',
  'Accept': 'application/json',
  'apikey': 'API_KEY'
}

r = requests.put('https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks', params={

}, headers = headers)

print(r.json())

<?php

require 'vendor/autoload.php';

$headers = array(
    'Content-Type' => 'application/json',
    'Accept' => 'application/json',
    'apikey' => 'API_KEY',

    );

$client = new \GuzzleHttp\Client();

// Define array of request body.
$request_body = array();

try {
    $response = $client->request('PUT','https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks', array(
        'headers' => $headers,
        'json' => $request_body,
       )
    );
    print_r($response->getBody()->getContents());
 }
 catch (\GuzzleHttp\Exception\BadResponseException $e) {
    // handle exception or api errors.
    print_r($e->getMessage());
 }

 // ...

URL obj = new URL("https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks");
HttpURLConnection con = (HttpURLConnection) obj.openConnection();
con.setRequestMethod("PUT");
con.setRequestProperty("Content-Type", "application/json");
con.setRequestProperty("Accept", "application/json");
con.setRequestProperty("apikey", "API_KEY");

int responseCode = con.getResponseCode();
BufferedReader in = new BufferedReader(
    new InputStreamReader(con.getInputStream()));
String inputLine;
StringBuffer response = new StringBuffer();
while ((inputLine = in.readLine()) != null) {
    response.append(inputLine);
}
in.close();
System.out.println(response.toString());

package main

import (
       "bytes"
       "net/http"
)

func main() {

    headers := map[string][]string{
        "Content-Type": []string{"application/json"},
        "Accept": []string{"application/json"},
        "apikey": []string{"API_KEY"},

    }

    data := bytes.NewBuffer([]byte{jsonReq})
    req, err := http.NewRequest("PUT", "https://api.tyntec.com/conversations/v3/configurations/channels/viber/service-ids/{service-id}/callbacks", data)
    req.Header = headers

    client := &http.Client{}
    resp, err := client.Do(req)
    // ...
}

PUT /configurations/channels/viber/service-ids/{service-id}/callbacks

Update the callback settings of a specific Service ID.

Body parameter

{
  "callbackVersion": "2.11",
  "inboundMessageUrl": "string",
  "messageStatusUrl": "string",
  "eventFilter": []
}

Parameters

Name	In	Type	Required	Description
body	body	ChannelCallback	false	none
service-id	path	integer	true	The Service ID used for a Viber Channel.

Example responses

200 Response

{
  "channel": "viber",
  "scopes": [
    "messages:read",
    "callbacks:write",
    "callbacks:read"
  ],
  "id": {
    "serviceId": "1234"
  },
  "name": "Your Company",
  "callback": {
    "callbackVersion": "2.11",
    "inboundMessageUrl": "https://your.server.com/inbound",
    "messageStatusUrl": "https://your.server.com/status",
    "eventFilter": [
      "MessageStatus::accepted",
      "MessageStatus::delivered"
    ]
  }
}

400 Response

{
  "status": 400,
  "violations": [
    {
      "field": "validate.request.content.contentType",
      "message": "must not be empty"
    }
  ],
  "title": "Constraint Violation"
}

403 Response

{
  "type": "https://httpstatuses.com/403",
  "title": "Forbidden",
  "status": 403
}

Responses

Status	Meaning	Description	Schema
200	OK	A Viber channel configuration	ViberChannelResponse
400	Bad Request	The request does not match our expectations. Please check the Problems object for details	Problem
403	Forbidden	You attempting to use a number that is not assigned to your account	Problem
default	Default	The default response in case of any other error. Please check the error object for details	Problem

Schemas

Problem

{
  "type": "https://docs.tyntec.com/problems/DataNotParseable",
  "title": "Data given was not parseable",
  "status": 400,
  "detail": "Unexpected end-of-input: expected close marker for Object (start marker at [Source: UNKNOWN; line: -1, column: -1) at [Source: UNKNOWN; line: 1, column: 97]\n"
}

The problem object follows the RFC-7807 (https://tools.ietf.org/html/rfc7807)

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	A URI reference [RFC3986] that identifies the problem type
title	string	false	none	A short, human-readable summary of the problem type.
status	number	false	none	The HTTP status code (RFC7231, Section 6) generated by the origin server for this occurrence of the problem.
detail	string	false	none	A human-readable explanation specific to this occurrence of the problem.

MessageResponse

{
  "messageId": "77185196-664a-43ec-b14a-fe97036c697f",
  "timestamp": "2019-08-24T14:15:22Z"
}

Properties

Name	Type	Required	Restrictions	Description
messageId	string(uuid)	true	none	A global unique Message Id reference
timestamp	string(date-time)	true	none	A point in time when the API confirms that the message request was accepted

BulkMessageResponse

{
  "bulkId": "string",
  "messageIds": [
    "string"
  ]
}

Properties

Name	Type	Required	Restrictions	Description
bulkId	string	false	none	none
messageIds	[string]	false	none	none

MessageRequest

{
  "to": "+123234234",
  "from": "545345345",
  "channel": "viber",
  "messagePurpose": "promotion",
  "content": {
    "contentType": "text",
    "text": "A simple text message"
  }
}

The message you would like to send. Either rate type or message purpose must be set

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The Viber service id the message origins from
messagePurpose	string	false	none	The alias for the message's rate type
rateType	string	false	none	The rate type of the message. Note Since Viber has lifted the service types, this affects the rate for each message. Also, the potential content that can be sent (see table above)
channel	string	true	none	The channel selected for delivery.
overrides	object	false	none	Overrides of defaults for this message
» notificationCallbackUrl	string	false	none	When present this url is used for sending the delivery notifications to your webhook. Can be used for debugging use cases or individual routings.
context	string	false	none	The context for this particular message
content	any	false	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	ViberTextContent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberImageContent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberFileContent	false	none	A file content wrapper for Viber

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberComponentsContent	false	none	none

Enumerated values

Property	Value
messagePurpose	promotion
messagePurpose	transaction
messagePurpose	session
rateType	promotion
rateType	transaction
rateType	session
channel	viber

BulkMessageRequest

{
  "to": "+1233423454",
  "from": "+1233423454",
  "messagePurpose": "promotion",
  "rateType": "promotion",
  "channel": "viber",
  "messages": [
    {
      "contentType": "text",
      "text": "string"
    },
    {
      "contentType": "text",
      "text": "string"
    }
  ]
}

The bulk of messages you would like to send. Either rate type or message purpose must be set

Properties

Name	Type	Required	Restrictions	Description
to	string	true	none	The message's recipient The format depends on the specific channel
from	string	true	none	The sender of the messages. The format depends on the specific channel.
messagePurpose	string	false	none	The alias for the message's rate type
rateType	string	false	none	The rate type of the message. Note Since Viber has lifted the service types, this affects the rate for each message. Also the potential content that can be sent (see table above)
channel	string	true	none	The channel selected for delivery.
messages	[oneOf]	true	none	none

oneOf

Name	Type	Required	Restrictions	Description
» anonymous	ViberTextContent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberImageContent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberFileContent	false	none	A file content wrapper for Viber

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberVideoContent	false	none	none

xor

Name	Type	Required	Restrictions	Description
» anonymous	ViberComponentsContent	false	none	none

Enumerated values

Property	Value
messagePurpose	promotion
messagePurpose	transaction
messagePurpose	session
rateType	promotion
rateType	transaction
rateType	session
channel	viber

ViberTextContent

{
  "contentType": "text",
  "text": "string"
}

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	none
text	string	false	none	none

Enumerated values

Property	Value
contentType	text

ViberTextBody

{
  "type": "text",
  "text": "string"
}

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	none
text	string	false	none	none

Enumerated values

Property	Value
type	text

ViberImageContent

{
  "contentType": "image",
  "image": {
    "url": "string"
  }
}

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	none
image	ViberImage	false	none	none

Enumerated values

Property	Value
contentType	image

ViberVideoContent

{
  "contentType": "video",
  "video": {
    "url": "string",
    "thumbnailUrl": "string",
    "type": "3gp",
    "filesize": 0,
    "duration": 0
  }
}

Properties

Name	Type	Required	Restrictions	Description
contentType	string	false	none	none
video	ViberVideo	false	none	Viber video specification

Enumerated values

Property	Value
contentType	video

ViberVideoBody

{
  "type": "video",
  "video": {
    "url": "string",
    "thumbnailUrl": "string",
    "type": "3gp",
    "filesize": 0,
    "duration": 0
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	none
video	ViberVideo	false	none	Viber video specification

Enumerated values

Property	Value
type	video

ViberImageBody

{
  "type": "image",
  "image": {
    "url": "string"
  }
}

Properties

Name	Type	Required	Restrictions	Description
type	string	false	none	none
image	ViberImage	false	none	none

Enumerated values

Property	Value
type	image

ViberFileContent

{
  "contentType": "file",
  "file": {
    "url": "string",
    "filename": "string",
    "type":